North Box Restaurant
An OK place in a great location above the main lobby of the War Memorial. Crab Louie was not made with Dungeness (Spider crab perhaps). Childrens mac and cheese was a boil in the bag type for $14. However, grandson did eat it all.
Some bumps on our last visit but all was fixed this time around. Lightning fast service of a pleasantly light supper.
Cold food as expected but the convenience of the restaurant while attending nutcracker ballet was extraordinary. Recommend it not for the food but for the experience
I would recommend it for the convenience and the specialness of it. The food and menu selections are “okay”. We didn’t know the salmon was served cold and it was a tiny piece of salmon. It took 25 minutes to have our order taken. Would lime to see more menu options, hot food options, and would live to not be required to order a second course as I couldn’t eat it. BUT the salad was good and the ambience is fabulous
North Box Restaurant is a find. I have been going to the Ballet 45 years and this is the 2nd time at North Box. It is easy, convenient, you can look over the rail at all the attendees, the food is good, the drinks delicious. What's not to love.
Nutcracker ballet with family...wonderful start to the holiday season!
Ballet performance celebration - the perfect place for pre-performance celebrations!
Lovely setting, quiet, festive, wonderful to be right at the Opera House makes it much easier. The food was pretty disappointing, but, the convenience still made it worth it!
Waiter ignored us while lavishing attention on other customers. (Restaurant not at all busy so don’t know why we didn’t rate. Had to ask hostess to get order taken.) Servers brought wrong drink, had no clue who’d ordered what dish (we were a party of 3) seemed v. unfamiliar w/menu items, and it’s not a big menu. Have eaten here several times no problem so chalking it up to off night.
Great before opera matinee
Excellent service from Natalia, Jose and Linda
.Always kind, welcoming and efficient! The food is light and simple. We always look forward to our pre opera dinners at the North Box!
We had a good meal here. But note the food types are served at room temp or cold. So if you are looking for a hot meal, this is not the place. Had the crepes and they were yummy. There's a decent theme-based bar. Our server was super nice. The ambiance is okay...a good use of extra space at the entrance to the box suites. I didn't like the table they assigned us right at the top of the stairs (they should NOT put tables in a such an exposed location), but they kindly moved us to a table further away. Quick service.
We loved our server, Natalie. She was so kind, friendly and efficient. Great service!
We love being able to get to the Opera House early and being able to eat dinner; otherwise, travel to the event is during mealtime and therefore getting in a lunch or dinner would be a problem. Food is expensive but well prepared. Cocktails are fantastic. Service is friendly but a tiny bit slow; heightened by the urgency to get to our threatre seats on time.
The Duck Confit was delicious and nutritious! And of course, Natalie is the best, most attentive server!
The ambiance was wonderful, especially with the Opera House lobby all decorated for the holidays.
Tables are far enough apart that it's easy to converse. Service was friendly and fine.
The food, however, is mediocre and horrendously overpriced. A Crab Louis - with the smallest dollop of crab I've ever seen anywhere - is priced at $27. My companion ordered the house salad and for $11 extra, added a piece of salmon that was less than 2" square.
It was a nice touch that we could come back at intermission for dessert and coffee all set out on our same table.
Efficient way to dine before a show at the opera or the ballet. Portions very small for the price point, but the location is lovely and service is great.
A very pleasant way to start an Opera evening. I would do this again. The duck confit was excellent.
Lovely service from polite and friendly staff, simple but elegant menu of salads, cheese board, desserts and drinks. Well-organized. It's nice that you can keep your table service through the 20 minute intermissions. We ordered our dessert for intermission and it was there for us along with our hot drinks. Unfortunately our silverware had been cleared and there was no tea bag for my cup of hot water but my husband got everything easily from the bar.
We have been to the North Box many times while attending the SF Opera and have always had a nice experience. This time was unacceptable.
I had to ask twice for a waiter to come to take our order. When he finally came, we ordered a half bottle of champagne...he brought the wrong bottle in an ice bucket, dropped it on the table and never came back to open it. My husband opened It and we poured it ourselves. We had to ask again several times for the waiter to come back to take our dinner order for the first intermission. He finally came, took our dinner order and said it would be waiting for us when we came out at the first intermission. When we came out at the first intermission, our dinner was not there. We flagged down the waiter and he said he forgot what we ordered! We placed the order again, but it didn’t arrive. He said he submitted the order again and put a rush on it and it would be there momentarily. It wasn’t. When we flagged him down at the end of the intermission and told him we never got our food, he said “How can that be?”. It finally came at the second intermission, so we had our dinner at almost 10:00 o’clock.
I don’t know what happened to the usual staff. We didn’t see anyone we recognized. We have been coming here for years and have always enjoyed it, but the service this time was just terrible. I’m just glad that we didn’t bring a guest. It was the most unprofessional service I have ever had in a restaurant.
Don’t expect to get your food even if you show up 90 minutes before the opera starts. Or at the first intermission as promised after it doesn’t come the first time around. We had to go into a 3 hour opera having shared 2 dinner rolls the waiter grabbed off another table after it’s occupants went to their seats because our food never arrived and they couldn’t find a way to give us anything else.
Very nice way to have a light dinner prior to a performance. Nice service, tasty food.
Limited menu of salads.
Food that's worth more than your money with service that matches plus smiling bar tenders. Now, if the chairs were comfortable and the wall hangings more engaging, it would be a perfect experience.
The crab salad had an incredibly small amount of crop.
The menu is too limited. I enjoyed my salad , but my granddaughter (age 9) ate only a roll and cookies.
We've eaten here both with the previous Opera catering provider and the current. While the current quality of the food is good, we do miss the wider variety that was offered before. The menu is now limited to salads and appetizers. Our experience with the service has been spotty, sometimes more responsive that others. We will likely continue to come here for the convenience of a pre-performance meal onsite, but I would love to see improvement in menu variety and service level.
Lovely setting pretty-opera... no need to rush to the theater as we were already there. More important, the food was excellent and the server and service were 5 star. Will definitely eat there again.
Very convenient for a light dinner before the opera, and much better ambience than the big loud dining room downstairs. Service was top notch, Natalie answered questions and adjusted orders with genial and welcoming care. Limited menu, but sufficient for our needs.
Liked the small intimate atmosphere, so convenient. We would like more secletions on the menu, and higher quality wine by the glass.
The North Box is a great way to begin a night at the San Francisco Opera. Great food, excellent service and ambience!
It is a stripped down version of the Prelude at the Opera House--Lower Level so don't expect too much choice or variety. The price doesn't reflect this as it isn't significantly less money than the Lower Level. That is what you get when you forget to get reservations early but still want the convenience of eating at the Opera House. On the plus side, you get much less food so that is kind of a good thing kinda sorta maybe. I'll remember to book early next time. Overall, the food is good but limited.
Loved being able to hold our table for intermission and have coffee and dessert waiting!
Good for a light meal before the opera. Convenient and a time saver .
Having ti to the Symphony, we wanted an easy place to eat & talk beforehand. The food is solid although not imaginative but well priced & healthy. They only have about 6 items, mostly salads because they don't cook. The food is from a caterer & plated. This is a great place to have the lookout over the lobby of the Opera House & be able to have a conversation. Nice people take care waiting also. Very professional.
Food was well prepared and presented. Prices given that we were dining inside the opera house weren't unreasonable but not inexpensive by any measure. Our server made a huge difference in the quality of our meal. He was attentive and responsive without being intrusive. Hope we get him next time as we plan to return. And don't miss having dessert during intermission - they will save your table, have it waiting for you when you arrive and you can settle everything when you finish your meal prior to the performance. Overall, highly recommend!
Everyone can enjoy a time for lunch, dinner or tea/coffee before the opera. the service is noteworthy.
The reservation system (book for pre-performance dining with Open Table, but phone in, including the orders for all patrons??? for intermission service) is unnecessarily cumbersome, in comparison to my experience over many decades with previous dining contractors in the Opera House. Global Gourmet, the new corporate provider at the Opera House, has instituted a system which no doubt serves the bottom line, but ruins the accustomed ambience of the cafes and bars at the Opera House -- no more ad hoc inviting a friend you see by chance to pull up a chair and have a drink. That said, the North Box is especially convenient for pre-performance dining for those seated in the Grand Tier. The fare is light -- those who want a fuller meal should reserve at Prelude, the large downstairs cafe with buffet -- but it was tasty and nicely served. The service was efficient and pleasant.
It is not inexpensive -- but it is a service that enhances the entire experience of attending a performance at the War Memorial Opera House
It's handy for the opera. A bit overpriced but about what you'd expect and the service is good and pleasant. I recommend booking...
Misrepresented on the website. Full menu not available. All food is pre-prepared and cold.