Otto - Saco

Our family has gone to Otto’s frequently before a movie and have always had great food and service. Today the waitress kept looking away while taking our order. It took 40 minutes to get our app of fries for our 3 daughters. The first meal came out 15 minutes prior to the rest and completely forgot to bring our youngest child’s cheese Pizza. When we asked her about it she said they just called her to get it. She came back 10 minutes later and said we never ordered it and would have to place a new order. Very disappointed by this visit.

Great service and very good pizza

We had a great dinner and our server was excellent. They have a good micro brew beer selection. Our pizzas arrived quickly and were hot. We will certainly go back here.

The service and Pizza were just adequate. I’ve been to several other Otto’s and they were all excellent. This location needs a major improvement!!!

Server was pleasant and knowledgeable about food on the menu

I have loved Ottos for a while, from their slices to whole pizzas!

Big fan of the Otto empire. This location had terrible service though.
1-Were not ready for our party of 7 (Open Table reso)
2- Slow to take drink order.
3-Food took too long.
4-Non-pizza entrées arrived long before pizza orders.

Did an online reservation, they gave away or table even though we were on time, then we waited another 45 minutes. There was a table on hold for twelve the whole time we were waiting and eating. Meanwhile, they were telling everyone there was an hour wait. Bread knots were dry. Drinks were late. New bartender on New year's. No meatballs. Bad management. Pizza was delicious. Good waitress.

Great food and beer selection.

Very good pizza, excellent crust. Also excellent beer selection - good variety and changes in choices

Pizza was good. Not great, but good for Saco. Better than most.
Service was inexperienced, young, adequet, but in need of fine tuning in terms of quality, personable service. Just saying.

Some of the best pizza around. Perfect for before or after seeing a movie in Saco.

Used open table to reserve a table for 6, when we arrived the staff had no idea we had done so. They had no spot reserved for us and we were asked to wait as if we had just walked in. We were told that they had not checked on the reservation system that night because they were too busy. Pizza was just ok, not the best I’ve had, and not worth the price. Can’t recommend.

Best pizza we have had in a long time! Love the choices

The food was wonderful, such original and tasty pizza options. There are also salads and other options available. The added perk is that it is adjoining the Cinemagic movie theater in Saco, making it fun and convenient to grab a delicious bite and a drink before a movie. You can reserve online so you aren't disappointed or rushed before a show.

Enjoyed great service and great pizza!!
We enjoyed getting seated right on time!

Love Otto in Portland so happy they came to Saco. Will go there often.

I have been to several locations and the Saco location is probably the most spacious and nicest. However, the food was not as good as others I have been to. Our server was very nice but not as attentive as she could have been.

Fantastic food. I have been waiting for this location to open since I heard it was taking the place of Groundround.

Fabulous pizza, good drinks, great choices and sooo tasty!! Great atmosphere as well!!