Ozumo - San Francisco
benitoro | burrito
hearty country-style miso soup with tofu and wakame seaweed
seasonal vegetable roll
Order anything but the sushi.
Food was subpar. Server rarely checked on us.
Para este en pandemia el lugar habilitado en exterior es increíble con unas vistas al puente. La comida buenísima. El servicio muy amable. Una de las mejores experiencias en temporada de covid
Tough to be confined to outdoor dining on a chilly SF evening but they did their best to look after us!
It took a while in between ordering our appetizers and first course. I didn't love my sushi entree but my boyfriend's was great. We had a really nice sake as well and they brought us a hot water bath to heat it since we wanted it hot.
Love the outdoor seating. The cod was excellent and so was the miso soup. Really enjoyable evening for 4th. Cocktails and wine selection was wonderful as well.
I appreciated customers and staff wearing masks.
Awesome food with fabulous service!
they seated a party of 5 next to us without a 6 foot distance and that party entered the patio with only one person wearing a mask. I asked to speak to the manager who completely ignored us and never came over. I understand the problems restaurants have but rudeness is inexcusable. Great food but is rudeness worth it?
Hi Jackie, I'm very sorry about your bad experience with us. I deeply apologize about the 6ft distance wasn't applied when you arrived your table. We set up the tables beginning of the shift and we make sure that there is 6ft distance every tables. Time went by, we had to rearrange tables to accommodate guests need and we didn't make sure to separate other table. We'll ensure that it won't happen again. Once again, we are very sorry about the experience. General Manager Miho Kawaguchi
It was bad. I went there twice. The food was good but the wait is ridiculous. I made reservations but I still waited for up to 1 hour to be seated. Somehow the time doesn’t matter. I am not quite sure how the system works but if I reserved a time I expect a seat at the time.
The service was poor depends on the server there
The restaurant was closed because of a water leak but the restaurant didn’t bother to message me to tell me not to come. I’m sure they could have sent a message through OpenTable. BIG FAIL.
They were closed when we got there, with hand written note out front. Could of at least notified us or not had a reservation available in the first place.
The new outside dining area along the Embarcadero in the shadows of the Bay Bridge and Ferry Building is divine! As always, delicious food and great service - was so wonderful to be back in the Ozumo orbit!!
Our first experience dining out since COVID-19. Sitting outside with a terrific view of the water and the bridge, spaced appropriately from other diners, we had a great time. Everything we ate was excellent - we had sushi, steak, tempura, tuna tartare, sushi rolls, chocolate fondue etc. All very tasty and beautifully presented.
Excellent quality food and service. Outdoor dinning was done well given the current Covid restrictions on dinning. All precautions were taken and we felt safe.
So very happy to have Ozumo open for business! The outside area is delightful with a marvelous view and the food is as wonderful as always. Their staff is extremely knowledgeable with both the food and sake menu. They make you feel welcome and right at home. This is our favorite place for a great evening out!
Unbelievably expensive. Dinner for two was $470. Prices were jacked up from pre covid.
Should’ve known better.
Great to have them back, dining on the Embarcadero looking out at the bridge. Very European.
it's really good. Curbside is what it is but they do a nice job and the ramen was particularly excellent
We had a lunch at Ozumo during these COVID-19 times. It was our first time at Ozumo. It's obviously not a usual restaurant experience because of only outdoor seating being allowed etc., yet I must say the staff has done a great job. The service was superb and the food was simply delicious. Would definitely come back to experience it again, hopefully in less pandemic-regulated circumstances.
Always a great time at ozumos great food drinks and staff !
Ozumo did a fantastic job in creating outdoor dining along the Embarcadero. All staff used proper safety precautions. It was just so great to be back and eating their delicious food. Our server, Daniel, is the best. He was very attentive and we never had to ask for a drink refill. Nice job Ozumo!
This was right in the beginning before SIP and the restaurant was pretty empty. We were happy to support such an enthusiastic team , however. Everyone was gracious and lovely and the food was awesome. We were regulars at the Oakland Ozumo which closed a few years ago much to our disappointment but it’s nice to come to SF for our fix ! Attached to Harbor Court Hotel where we spent our wedding weekend in 2017 ! Love !!!
Excellent Japanese foods and service. Great place in SF.
Always a good visit at Ozumo...gotta get the A5 although this visit it would appear the slices are thinner than before, still delicious nonetheless. The service is above and beyond. I have always felt warm and welcomed here. The sushi chefs even carved animal shapes out of thinly sliced radish for my toddler. Definitely a must try if you haven't been here before!
They've just started offering a Chef's Menu. Nightly multi-course meal with delightful choices. Small sized/right sized, beautifully prepared and served. Delicious flavors and a real adventure. We'll do it again next time we're there!
Went to Ozumo on a Saturday night and we ate in the bar area. Very comfortable and casual. Wait staff was very friendly and explained her favorites on the menu. Will definitely go back again.
Food was very good....but very expressive.
Mel and his staff are the best. The food and drink menu is terrific.
This place was fantastic, the chefs menu was the way to go amazing food!!!
Food was tasty
Sushi and Dobin Mushi was quite disappointing. The last time I came I remember the food was way better.
Hello Andrea, We are very sorry that your server did not pick up on you not enjoying the sushi and dobin mushi. We pride ourselves on how we handle situations where our guests are not completely satisfied. Please reach out to me on my personal line and allow me the opportunity to show you good hospitality, 510.206.9458. Respectfully, Andrew Fuentes Director of Operations & Service Ozumo Concepts International
Better than I recall on my two prior visits! Great selection of Japanese cuisine - all we had was very tasty including dessert. Strong sake list as well. And our server was very attentive all evening. Thanks Ozumo.
Hello CCBostonMa, We really appreciate your spectacular review. Thank you for mentioning the service, sake list, menu selection and dessert. We hope to see you again soon. Arigato Gozaimasu, Andrew Fuentes Director of Operations & Service Ozumo Concepts International
Amazing food, good service.