Playdium - Brampton Orion Gate
Had made a reservation for a large group of people. When we arrived we were not approached by anyone. We had to seek out staff. The first staff claimed to be looking into our reservation and then she disappeared for over ten minutes, failing to return. We then approached another staff, letting him know that we were waiting for someone. Again, he failed to help us. By the third staff and over 20 minutes of waiting in a completely empty dining area, we decided to head out. Very poor service, do not recommend.
We celebrated a Drop-In and Play Birthday here. Reservations online for a table was easy. Staff went beyond their duty to make our day fun. The facility was very clean.
My kids and guests loved the food and games. I like the wristband game tag way better than using e-tickets or credits on a reloadable card. The wristband game tags help kept fun going since you can't lose it.
The swag room has lots of good prizes to trade with your points earned from the games.
The kids loved the zipline and rope course too.
Awesome place. The staff was very friendly and accommodating. Games were super fun. Absolutely love it!!
The kids had an amazing time. Food was excellent. I'm sure as staff gets into their routine, the service will be much smoother. Everyone was helpful and energetic.
Amazing place! Very clean, food was really amazing! Loved it
It was a fun exeriece. Staff were very friendly and welcoming. However, I think they need more traning (specially in VR booth). Not sure if they had any process to follow but they seemed a little lost. Food was good. Games were definatly better than rec room. Interior decoration was very cool.
Never had so much fun in years! Great place for parties with friends and family! The service was top notch and the food was absolutely delicious. The Seoul Bird chicken sandwich is a must try! Excellent selection and variety of games and activities to keep you busy for hours.
Friendly helpful staff. Games for all ages. Small wait times to play. Happý environment. Range of games difficulty.
We had a great time! The renovations look great. The food was delicious and the obstacle course was really fun!
Great place to go visit if a little off the beaten path for Torontoians that don't drive
AMAZING EXPERIENCE from start to finish - our server was extremely pleasant and friendly - all round great evening
AWESOME experience! Will be back soon! Lots of amazing games, clean, and the food was exceptional ... the only thing was better was the STAFF :-)
BEST EXPERIENCE EVER!!
ATE SO MUCH FOOD AND PLAYED SO MANY GAMES.
Our server was great, I still think about the nachos to this day, and the other food was really great too (esp the shrimp bowl). The games were fun, and the VRcade, ropes and bowling were great additions. Everything is nice and new, and it is a great environment to be in. Everyone there is super nice! Great job team
We had a great visit at the new Playdium location! The food was good, but the servers were still new and we did not quite get what we had ordered. I'm sure with some time the servers will have a better understanding of their menu items. The staff working in the games area were phenomenal! They had high energy and interacted with the guest around them and challenged us to friendly competition and cheered us on. Highly recommend!
I ordered a cheese burger for my jker but it came with no cheese. I ordered a chicken sandwich with spicy sauce on the side it came with it and the kitchen staff needed to make it again. I asked for no ice for my drink it came with it. We waited 30-49 mins for our main to come after our appetizers. I ordered the dessert and it came to another table which they just sat down and waited for their food