Riva Crabhouse on Navy Pier
Excellent as always. Our server, Michelle, is excellent. One of a kind.
Excellent service, good food and selection, great ambiance.
Our evening was a little bit spoiled by our waiter who was very abrupt and rude. He is an older man and I'm guessing must be related to the owners as I cannot imagine why else he would be dealing with customers.
Family get together! Everyone enjoyed their dinner!
Excellent service by three attentive gentlemen. Terrific menu with good variety. And Riva remembered that we were both celebrating our birthdays so brought lighted candle in tiramisu. Appreciated the discreet celebratory gesture. Lao appreciate the price fixe menu for Shakespeare ticket holders.
Always dine here when seeing a play at Shakespeare in Chicago. Food and service consistently excellent.
Inattentive waiter and small lobster presented as being 2 lbs which it wasn't. Claws which could not be cracked. The worst dinner I have ever had at Riva and I have been there a lot.
Great! Liked it.
Great location! Freshest fish and quality service. This is a respite from the crowded quick eats elsewhere on Navy Pier.
The salmon dinner was a little dry and over cooked.
We have been dining regularly at Riva ever since we started subscribing to Chicago Shakespeare. Riva offers a very nice 10% discount for all Chicago Shakespeare patrons. But that is not the only reason to dine here. Navy Pier has plenty of places to get food, but only one restaurant for relaxed finer dining. Much of the emphasis is on fish and seafood, but entrees such as the rack of lamb and filet are also available and very good. I'm pleased to see that the chef is getting a bit more creative with composed dishes. The restaurant offers good value too. While owner Phil Sefani might attempt some price gauging since it has a captive audience at the Pier, the menu is comparably priced to any other downtown Chicago restaurant. Service is cordial and attentive. Strongly recommend.
Always excellent in every way.
We enjoy Riva's whenever we are on Navy Pier for a Shakespeare Theatre Co. performance. This last visit was exceptionally good. Each of us loved our entrees and our waiter was perfect. Here's to many more such experiences with Riva's in our futures.
Everything was fantastic - the food, service, ambience, view. Highly recommended!!
Thank you for choosing Riva, and for the great review! Truly appreciate the recommendation! Cheers -Eugene
Good food and wonderful views of the lake, nice place for a special occasion.
Alisa, Thank you very much for choosing Riva, and for the great review! We truly appreciate your business, and hope to create another great experience for you soon. Cheers! -Eugene
Enjoyed my birthday lunch with my husband. Great views great food
Happy Belated Birthday! Thank you for celebrating at Riva, we are truly thankful for your business. Cheers! -Eugene
After multiple evenings at Rivas, menu becomes very boring, not to mention over-priced
EatInChicago, Thank you for your visits, and for taking the time to share your feedback. Please message me you contact information, I would like to reach out and learn more. We truly appreciate you. Thank you -Eugene
Good service food was outstanding l, a little pricey, but what Chicago restaurant isn’t. We had a great experience.
Thank you for your honest review, we truly appreciate the kind words. It was our pleasure to serve you! Cheers! -Eugene
Great food. Fantastic views.
Thank you! We truly appreciate your business, and the kid words. Cheers! -Eugene
Drew was terrific, knowledgeable and friendly. Sea bass was done perfectly, Verde cots, little overboard on the butter but still tasty. You are paying for a premium venue but it will not disappoint.
Thank you Carl, we truly appreciate you choosing Riva, and reading your honest feedback. Thank you so very much for mentioning Drew. We are lucky to have him on our team. Have a great day! -Eugene
Great food and atmosphere and views of the lake and city.
Ann, It was truly our pleasure to serve you. Thank you for the great review! -Eugene
Great experience ...the Oysters were fresh, large and delicious . The crab legs and lobster divine!
Thank you for the great review! We love reading these, and look forward to creating another great experience for you soon! Cheers -Eugene
We all had a wonderful time. It was a great experience and you can be sure that we will return.
Thank you Mark! We are grateful for your business, and truly appreciate you sharing these kind words. Cheers! -Eugene
Lunch there is really good and a great value. Dinner in my opinion is overpriced for what you get.
Food, Thank you for choosing Riva, and taking the time to share your feedback. Please reach out directly with any feedback, or items that you noticed were priced too aggressively. I'll be happy to look these over with chef and ownership. Thank you! We truly appreciate your business. -Eugene
The view, the food, and the service was excellent. I highly recommend Riva.
Gerald, Thank you for the great review, and recommendation! We truly appreciate your business, and look forward to seeing you again soon. Cheers! -Eugene
Your entire staff at Navy Pier is outstanding, especially our server, Michelle. Thank you for a wonder experience, as always.
Thank you John! We truly appreciate the kind words, and will share this message with Michelle and the team as well. Thank you for your business! -Eugene
Everything was to perfection! Enjoyed seeing Michelle again, thank you, my coworkersw were impressed with my restaurant suggestion. My wife and I have been coming here for the last twenty years and it’s always Consistent!!!
Thank you! We truly appreciate you mentioning Michelle, we are lucky to have her on the team. Thank you for choosing Riva, it was our pleasure to serve you! -Eugene
Always dine here before a CST play. Beautiful view, solid food and great service. Favorite is the gelato assortment for dessert. Appreciate that the menu is always reliable and my favorites are always there.
Thank you Pretz! We appreciate the kind words. Thank you for choosing Riva. -Eugene
Eugene has really made a difference at this restaurant. I made a reservation for my wife's birthday and although he was not in town at this particular date, he made sure we were taking care of and that my wife's celebration was acknowledged by the staff. My wife swears bye the two pound Maine Lobster serve at this restaurant. If you're looking to celebrate anything, come down to Riva enjoy The View has Lake Michigan and the downtown Chicago skyline while enjoying the best 2 pound Maine Lobster dinner or a filet that is easily in the top 7 of Chicago. It will match up with Swift and Sons, bavette's, steak 48 are the other great steakhouses. You could even bring your child as we did, she celebrated the event with us and enjoyed are chicken fingers with chocolate milk. I'm not sure if there's new management in this Restaurant Group, but I know Eugene has been there for several of my last visits and the service was much better this time with this particular set managers on duty. Enjoy Riva as much as we did, and you can't wait to go back
Thank you Tony, we truly appreciate you and the kind words! Great to hear that you had a great experience, and Happy Belated Birthday to your wife! Thank you for your business. Cheers! -Eugene
Stopped in for a simple lunch before a performance at the Chicago Shakespeare theatre. Service was prompt and attentive. Food was delicious. Plenty of choices . I love the dining room - the large windows make it feel like you are sitting outside. My friend and I easily chatted and we enjoyed our lunch!
Thank you Jane! We appreciate you choosing Riva, and taking the time to share your feedback. It was truly our pleasure to serve you. Cheers! -Eugene
The food is always good, and Ricardo is the best server. It's a pleasure to dine here.
Thank you Lois, we truly appreciate the kind words. And thank you for mentioning Ricardo, we are lucky to have him. Cheers! -Eugene
Michelle was great. Reservation process great and got best table in the house!
BobY, Thank you! We truly appreciate your business, and thank you for mentioning Michelle. She is one of our best! It was truly our pleasure to serve you. Cheers! -Eugene
Great service. Great food. Awesome location. Perfect ambience.
Thank you! It was truly our pleasure to serve you. We appreciate you choosing Riva. -Eugene
Thank you for the excellent review! -Eugene
We've visited this restaurant for 5 years numerous times after Shakespeare Theater.
This is the first time, we've come away extremely disappointed.
My fish was overdone and my wife's shrimp dish was swimming in sauce.
We complained and the manager in charge was no responsive.
I had to plead for a different replacement dish which wasn't what I ordered.
In general, they didn't care and I don't plan to return.
saisson, Thank you for choosing Riva after Shakespeare, and for taking the time to share your feedback. Please message me your contact information, I would like to reach out and help make this right. Thank you -Eugene
Have thoroughly enjoyed Dover Sole 5-6 times a year at this restaurant for many many years. Dover Sole was of very poor quality tonight and was sent back both for our table and the adjacent table. Same problem with one of two orders of Dover Sole three weeks ago. Will not be returning.
Thank you for sharing your feedback, we appreciate you taking the time. Please message me your contact information, I would like to gather some additional information, and follow-up. Thank you! -Eugene
Excellent seafood menu, beautiful setting. One in our group said the salmon was the best she had ever had. The pumpkin seed encrusted halibut was also excellent. Pricey, but with the Chicago Shakespeare Theater discount, the cost is more reasonable.
Thank you Gail, we appreciate you dining with us, and taking the time to write such a nice review. We appreciate you! -Eugene
Had a wonderful meal pre theatre at Chicago Shakespeare. Always recommend Riva
Thank you Michael! It was truly our pleasure to serve you. Thank you for choosing Riva. -Eugene
The food was fresh, well prepared, and delicious, although the menu itself is standard for a restaurant of Riva’s genre. The service was professional and helpful. The view of the Lake from the window seats is quite nice. Overall, Riva is recommended.
WineAndDine, Thank you for choosing Riva, and taking the time to share your feedback. It was truly our pleasure to serve you! Thank you for the recommendation! -Eugene
Shared the wedge salad. My wife had the crab cakes and I had the Dover Sole. All were excellent. Will return.
Thank you Illini! We appreciate your visit, and the great review! -Eugene