Romano's Macaroni Grill - El Cerrito

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1. PR

   PolyRaider

   San Francisco

   3 Bewertungen

   4.0

   3 Bewertungen

   Vor 3 Tagen besucht

   overall4food4service5ambience4

   Our server was amazing! She has the customer service attitude that every patron wants. She was friendly, attentive, informative, and she served refills without being asked. Loved the food and experience and will definitely return at least once or twice a month.

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2. MA

   MelissaA

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 27. Juni 2022

   overall5food5service5ambience5

   We had the Chicken Parm, Mushroom Ravioli and Chicken Penne. Everything was hot and delicious.

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3. r

   roseyrose

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 19. Juni 2022

   overall5food5service5ambience5

   great food. good service. great vibes. food came in a timely manner.

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4. L

   Luveatingout

   Raum New York

   56 Bewertungen

   VIP
   3.0

   56 Bewertungen

   Besucht am 15. Mai 2022

   overall3food2service3ambience2

   Disappointed. Food was cold, place was empty, that didn't have any liquor that we asked for. The only good thing was our sympathetic waiter. Will not return.

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5. L

   Ladybug

   San Francisco

   1 Bewertung

   3.0

   1 Bewertung

   Besucht am 9. Mai 2022

   overall3food3service5ambience5

   I was surprised to make a last minute reservation being it was Mother’s Day. We had to wait a little longer for our meals to arrive, however our server was pleasant and very attentive Salad and Bread were awesome, as usual. The food was missing certain ingredients and very bland. As a chef, if you are out of an ingredient that’s indicated in the dish on your menu, the servers should be notified, so when someone orders that dish, they’ll have a choice to order something else, if they wish.

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6. AL

   ALAHarmst

   San Francisco

   2 Bewertungen

   4.0

   2 Bewertungen

   Besucht am 8. Mai 2022

   overall4food5service4ambience4

   Everything was good except it took over an hour for us to get a salad and then another 30 min to get our main dish.

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7. J

   Joyce

   San Francisco

   4 Bewertungen

   5.0

   4 Bewertungen

   Besucht am 30. April 2022

   overall5food5service5ambience5

   Love the Trio dish. Food is great. Great decor. clean.

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8. d

   dashthecat

   San Francisco

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 23. April 2022

   overall5food4service5ambience5

   I've now been to El Cerrito location for lunch twice in the past 2 wks--and will return; food is "good +', both times "wait staff" have been great. The only thing that is tough is noise level w/regard to speaker volume: noticed both times (restaurant was more full on 2nd visit) that the music is too loud. I'd suggest turning it down a notch, as for those of us who aren't as young as we used to be, it's tough to carry on a conversation with those at our table since there's so much background noise. Also, since we're still trying to practice "social distancing", we can't sit as close as we could prior to Covid.

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9. C

   Cynz

   San Francisco

   35 Bewertungen

   3.0

   35 Bewertungen

   Besucht am 18. April 2022

   overall3food3service4ambience3

   Went with a friend. She had the special gorgonzola steak offered that weekend only. It was so tough it could barely be cut with a steak knife. I was satisfied with the Amalfi salmon I ordered. The Cosmo drink I ordered was the worst I've ever had -- very sour. Apparently the bartender used lime juice -- not something normally in a Cosmo. A disappointing night.

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10. T

    Teeez

    San Francisco

    4 Bewertungen

    5.0

    4 Bewertungen

    Besucht am 10. April 2022

    overall5food5service5ambience5

    Even with being understaffed, the service and food was great.

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11. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 3. April 2022

    overall5food5service5ambience5

    Food was excellent, it was perfect for ending the night. I had the macaroni bites soooo gooodddd . I need to come back ASAP. Just WOW. Would definitely recommend to everybody . 100/10

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12. SB

    ShannonB

    San Francisco

    21 Bewertungen

    5.0

    21 Bewertungen

    Besucht am 11. März 2022

    overall5food4service5ambience5

    Always reliable and solid food.

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13. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 15. Februar 2022

    overall1food4service1ambience3

    We have a reservation for 2 people at 7:30, we arrived at 7:00 pm. And let them know about our reservation I do understand that Valentine’s Day is a really busy night but it took over and hour to put us in a table and we waited for 20 minutes to finally have a server to attend our table another 20 minutes to get our food on the mean time I asked for water in the middle of our meal the server came to ask us if we wanted anything I requested a glass of water which never came we finished our food and we were very disappointed I don’t think I’ll will make a reservation at the restaurant

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14. j

    johnjohn

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 15. Februar 2022

    overall3food4service3ambience2

    Would be nice if we were not seated in the very back area, in a small table, where we were hard to be seen by the servers while there are many open tables in the main area. This makes us felt like we are not welcome to dine at the restaurant, and hard to flag down a server.

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15. CB

    ChristineB

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 15. Februar 2022

    overall2food1service3ambience5

    Last minute small get together. Mid point was El Cerrito. Parking was easy, Walked in the placed smelled great. Ambiance was beautiful. Seated quickly and the waiter was pleasant at first.’we did see him much after our food Was served. Waited for drink refills for over 10 minutes. Calamari was delicious. Lasagna was not flavorful or hot. It was warm. Alfredo was ok a little too oily and saucy. We were not offered parmesan cheese so we had to wait to ask. Chocolate cake was a bit dry but the presentation was nice.

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16. SW

    SarahW

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 10. Februar 2022

    overall3food1service5ambience4

    The cheese brought to me was covered in mold. The plate was in contact with TWO employees before it hit my table. Quality control is in the handbook right? Maybe touch base with that amongst your staff again

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17. OT

    OpenTable Diner

    Houston

    9 Bewertungen

    5.0

    9 Bewertungen

    Besucht am 25. Dezember 2021

    overall5food5service5ambience5

    The service was exceptional. We enjoyed the food.

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18. RD

    RaghvendraD

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 2. November 2021

    overall3food2service4ambience5

    Everything was great, except the food, Appetizers were good, but main course was bad.

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19. S

    Slmdiner

    San Francisco

    7 Bewertungen

    5.0

    7 Bewertungen

    Besucht am 15. Oktober 2021

    overall5food5service5ambience5

    As good as I remember! I hadn't been to Romano's for over 10 years.

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20. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 30. Juli 2021

    overall5food5service5ambience5

    Just a casual date night food was excellent

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21. TC

    TeresaC

    San Francisco

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 9. Mai 2021

    overall3food2service3ambience3

    My pasta was overcooked and the waiter didn't come back to our table until 20 later after our meal was brought to us. I didn't want it anymore because I keep eating bread. You would think that they would have more staff for Mother's Day.

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22. ZR

    ZRKM

    San Diego

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 1. März 2020

    overall5food5service5ambience5

    I had to make this a last minute reservation for my birthday party of 20 and they were more than accommodating. Our waiter was funny and quick, and such a great help. Definitely appreciated the ambience and will be back soon again, just for dinner!

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23. a

    ajs11201

    Raum New York

    25 Bewertungen

    VIP
    4.0

    25 Bewertungen

    Besucht am 1. März 2020

    overall4food4service4ambience5

    It's fine. Nothing special, but a good value.

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24. J

    Jhenie

    San Francisco

    84 Bewertungen

    VIP
    5.0

    84 Bewertungen

    Besucht am 20. Februar 2020

    overall5food5service2ambience5

    We’re seated right away with no waiting time been here but the service was very awful I think they forget about us were invisible I guess never bother to stop by we literally flag a person to give our order and the free bread besides our experience the food is good plenty parking not coming back for awhile

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25. CR

    CynthiaR

    San Francisco

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 15. Februar 2020

    overall4food4service3ambience4

    We came on Valentine's Day and knew it would be busy. Overall we had a great experience. The server was busy and she seemed a bit frantic but I understand there was a lot going on. I'd definitely come back again for dinner.

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26. DB

    DoryB

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 15. Februar 2020

    overall5food5service5ambience5

    Staff, food , ambiance were excellent. Parking good, of course, services are superb

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27. WB

    WayneB

    San Francisco

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 14. Februar 2020

    overall4food5service3ambience3

    Large and tasty portions of food and generally very good service, plus great online specials.

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28. AC

    AngelaC

    San Francisco

    6 Bewertungen

    2.0

    6 Bewertungen

    Besucht am 14. Februar 2020

    overall2food3service2ambience1

    We were seated immediately which was good. We were put at a table by the cooking station and kitchen. Servers talking and dishes and glasses banging, it was terrible. Appetizer took forever and then it was luke warm. Our entrees took about 20 min and were mediocre. I had always loved this place so this was very disappointing. My husband had a beer and I had ice water and we were never offered another or even a refill of my water. The server finally noticed my empty glass but then never came back to fill it. Needless to say, we won’t be back. Good thing I had the best company ever....my hubby.

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29. SF

    SFFoodies

    San Francisco

    27 Bewertungen

    VIP
    3.0

    27 Bewertungen

    Besucht am 1. Februar 2020

    overall3food4service3ambience2

    we've been ordering the Shrimp Portofino and Chicken Caprese for years. Although, the Shrimp Portofino remains the same recipe and taste. This time, the Chicken Caprese was not to the same. Very little to almost no mozzarella, too much tomato with the pasta and dressing on the chicken breast where before it was only grill. Overall good.

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30. BC

    BetaCygni

    Tahoe

    19 Bewertungen

    3.0

    19 Bewertungen

    Besucht am 19. Januar 2020

    overall3food4service2ambience3

    Food was very good. The kitchen "ran out of romaine lettuce" so we didn't get our Caesar salads until after our main dishes came out. It wasn't the servers fault.

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31. OT

    OpenTable Diner

    Deactivated - Central Queensland

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 17. Januar 2020

    overall5food5service5ambience5

    It was a great time

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32. d

    divinemsmjm

    San Francisco

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 1. Januar 2020

    overall3food2service3ambience3

    New year's eve reservation for 715pm ask to be seated with our favorite waiter area. Waiter happy to see us but told us busy night under staff he would be late in serving meal. It was obvious manager had not staff for special holiday evening. Took so long getting food had it to go. 2 hours we were there. Soup & food served cold. Got it to go. Love our waiter it wasn't his fault. But how does management under staff on New Year's Eve?? We go here a lot and have never seen this terrible service. I'm really rating high for such bad service. Restaurant was very busy I felt sorry for the worker cause they needed help!

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33. OT

    OpenTable Diner

    San Francisco

    2 Bewertungen

    1.0

    2 Bewertungen

    Besucht am 1. Januar 2020

    overall1food1service2ambience3

    We came to the macro ie grill spontaneously on New Years eve. We’ve been here before quite a few times in the past. It’s never been exceptional but we figured it would be fine since we hadn’t had any major issues. This time, the visit was absolutely horrendous. The server took too long to come greet us in the bar area we were seated in. When she did come over, she wasn’t warm or welcoming- just kind of there just do so her job and bring us what we ordered. She did set our olive oil up for the bread and said that she would bring the bread out as it was in the oven finishing up baking. Once she brought that out, the middle was still cold. As if it had been frozen before. The bread is not fresh made- just baked off. We had a couple bites before we realized the middle was cold. We left it on the edge of the table and decided not to eat anymore. Then we got our calamari for the appetizer, and it came out soggy and Luke warm. It’s really gross to to bite into something that’s supposed to be fried and crunchy and have it be soggy and cold. We took one bit and left it on the side of the table. She then brought our starters. My husband ordered a salad and I ordered the lobster bisque. Salad was fine, soup was mediocre at best. It’s supposed to be a lobster bisque, yet had absolutely NO lobster in it. She came to our table a few times and said nothing about the food sitting at the edge of the table that we didn’t eat. We decided to leave. We told the waitress that if everything else came out like that, we were afraid to see what the main course came out like. They comped what we had ordered and we left. The manager never came over to see what was happening. They allowed us to leave unsatisfied. If I had a chance to make things better with a customer then I would as a manager. They didn’t care. We will never go back here and anyone that says they have plans to go there I will be telling them about our negative experience.

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34. KP

    KarP

    San Francisco

    14 Bewertungen

    2.0

    14 Bewertungen

    Besucht am 26. Dezember 2019

    overall2food2service3ambience2

    Food was fair. Service slow. We ordered specials and our server took a very long time to get back and tell us they were out of it. That happened 3 times. Very disappointing. Then had to order different items and then those were out. Not happy. The bread was tasty and hot. Would not come back

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35. OT

    OpenTable Diner

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 26. Dezember 2019

    overall5food5service5ambience3

    Christmas dinner with my son. We were both very pleased with our meals. Seems minor , but the Brussels spouts were wonderful. Service was prompt and accurate, and we were not rushed. Both our desserts were just to sweet. Very enjoyable time.

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36. NM

    NatanyaM

    Las Vegas

    4 Bewertungen

    5.0

    4 Bewertungen

    Besucht am 26. Dezember 2019

    overall5food5service5ambience5

    My family and I enjoyed Macornin Grill on Christmas Day. We had enough seating and had a great waitress. We will be back soon.

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37. D

    Diner99

    San Francisco

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 24. Dezember 2019

    overall5food5service5ambience3

    Good food, great service, but really loud acoustics.

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38. OT

    OpenTable Diner

    San Francisco

    6 Bewertungen

    5.0

    6 Bewertungen

    Besucht am 14. Dezember 2019

    overall5food5service5ambience4

    Our server Mila was great!

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39. J

    Jhenie

    San Francisco

    84 Bewertungen

    VIP
    4.0

    84 Bewertungen

    Besucht am 25. Oktober 2019

    overall4food4service5ambience5

    Service superb and friendly staff, plenty of parking food is good gem in the neighborhood

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40. JD

    JoanD

    San Francisco

    2 Bewertungen

    VIP
    5.0

    2 Bewertungen

    Besucht am 6. Oktober 2019

    overall5food5service5ambience5

    Our server was great! He was very attentive as was as observant. The food was delicious.

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