Sugar Factory - Atlantic City
- Desinfektion von Oberflächen nach jedem Gast
- Gemeinschaftliche Bereiche werden täglich gründlich gereinigt
- Digitales, desinfiziertes oder Einweg-Menü
- Begrenzte Anzahl sitzender Gäste
- Abstandhalten in gemeinschaftlichen Bereichen
- Zusätzlicher Platz zwischen den Tischen
- Servicepersonal trägt Mundschutz
- Mundschutzpflicht für Gäste, wenn sie nicht essen oder trinken
- Krankes Personal am Arbeitsplatz verboten
- Überprüfung der Temperatur des Personals
- Überprüfung der Temperatur von Gästen
Horrible Service, place was dirty, food was not good. Chicken fingers taste like Tyson frozen chicken! Had to wait 20 minutes for drinks then 35 minutes for milkshakes and they weren’t even crowded or worth the $!
Great service, fun desserts
First off, it was me and my fiancé and the hostess sat us down at a table and then said she made a mistake and moved us upstairs to the tiniest table ever which our food barely fit on and then sat a different couple in the table we were in. Food was pretty good but server was quite rude. She didn’t even show up to the table for a half hour to ask for our drinks. Then when we eventually did get our drinks she didn’t know which drink was which to mix and then almost spilled it on me. My fiancé didn’t like hers and asked for a new one and the waitress was extremely rude about it.
Waitress was very nice. Food was amazing.
My children and I had a Blast.
However it's one lady that works there who is awful not sure of her name but she was not pleasant and I only remember her because she almost knocked me dwn when I first had my baby who we were there celebrating her 1st bday.
They needs to get rid of her she makes the atmosphere bad.(She is the bad apple)&my cupcake were ruined.other than that our waiter Milnez was awesome very helpful,accommodating, patient,caring&friendly.And they made up my cupcake mess with cookies and cream icecream.Thank you !!!
Thank you !!!!
Great love the drinks
Had good food & a fun time celebrating a birthday!
The table and glasses were dirty. The food was lukewarm and the atmosphere was below basic. Been to other sites and this one was marginal. Not worth the $ at all
Will not go there again, don’t think it’s worth the hype
The restaurant was dirty and not well kept. The drinks and food was very expensive for the place to be so dirty. Our service was bad. The waitress spilled a drink all over my friends lap and didn’t seem to care.
Very overpriced food, the drinks were the entire experience but terrible service. Messed up our orders with zero accountability paid 147.00 for two burgers grilled cheese and one alcohol drink won’t go back again sadly tourist trap
I made reservations in May looking to celebrate my son’s and his Best-friend Birthday’s and we had a crappy table it was all sticky and then my one son didn’t get his food with the rest of them and the food the boys got you was so so bad we had to return it. So shocked I have been there many times and loved this place and my son Has never been there. He was so disappointed. He was looking forward to celebrate his Birthday there. So sad.
Went for my daughter's birthday. They had fun. Creative and different
Delicious food and great drinks. Their drink and dessert menu is insane!! So much to choose from. The big $39 drinks are mostly ice and only about 1/2 the glass is the actual drink. But the drinks were delicious!! The food and dessert portions are massive! Bring your appetite, or bring some friends to help you eat!! The music was VERY loud, but they played good songs. The restaurant was very crowded, but the hostess and our server Samiyah did their best to accommodate us and give us a pleasant dining experience. I would definitely recommend the restaurant, and we plan on visiting again the next time we go to Atlantic City.
Server was great. Food was okay. It was pretty much for the experience.
Had such a good time here and they made me feel so special on my birthday! Will hopefully be back again soon. Service, food, and atmosphere were all 10/10!!!!
Very loud and took a while to get drink and food.
I bring my daughter and her friend every couple of months to the sugar factory for girls day out we drive an hour and a half for a lunch that costs between 125.00 and 200.00.... today was not a pleasant experience we had to wait 35 minutes for drinks and the 32.00 smoky dry ice virgin drink had 2 pieces of candy when I questioned the sever she brought me a picture and said it just that we didn’t put it on s straw 32.00 for smoking seltzer with just two ring pops that took 40 minutes to get was tidiculoud
The service of Erika was amazing
It was everything we hoped it would be and more! Perfect place for a celebration of any kind.
Food and drinks were amazing! The restaurant was very loud and energetic, but that is the whole theme of it. My waitress was very nice and so was the staff. Very pleased with the restaurant
Food and the service was good. I would recommend this restaurant for a family trip.
The host was so great at accommodating my huge party of 6 needs. We wanted a booth style table or at least a comfortable seating arrangement for my group and she made that happen. She was even able to help me with my reservation issue as you definitely need to make a reservation as the place gets truly booked. Loved how the host went out of her way to help us. The whole staff overall at The Sugar Factory was amazing. Our waitress even asked if anyone had food allergies and I appreciated that as I do and she was really helpful in helping me figure out what to choose. The menu is overwhelming, but in a good way. Love the ambience, staff, and the food and drinks are all A+. Great eating experience with my family.
Seated promptly. Not very personable service. Got the vibes they want you to get in and get out. Was out of a lot of the drinks. I was expecting a really fun environment and just got ok service..
The music was so loud it was nearly impossible to hold a conversation. The seats are uncomfortable and the decor is obviously the cheapest they could get to get the theme they wanted. The food was mediocre and over priced. I would put it on par with what you would get at a buffet. The ice cream was good though.
Was excellent service , I felt really welcome , and I will definitely come again
The food was good, portions are decent. Drinks are pricey but for the amount it’s worth it.
The waitress was good. They wipe the menus down with bleach and they were wet when we sat down. Bleach smell and food dont mix . I wish they could use a different disinfectant.
The food actually wasn’t bad, but I almost didn’t eat it.
For the prices they charge the noise level was so loud we couldn’t hear each other. The tables were the same as if we were in a cafe.
The food and drinks took forever to come out.
But worst of all the place smelt so bad. Almost like a dirty mop and dirty rag had been used over and over again to clean the floors and tables. There was garbage, old food, and utensils all over the floor. The black and white tiles on the floor were much more of a tan and dirty black.
When I brought this to the attention on my waitress who was super nice her response was “ I’m very sorry I know the exact smell your referring to”.
Is this a constant complaint that is never fixed? Just not worth the price to be smelling like that, makes me wonder how clean the kitchen is back there.
Overpriced for cheap/bad quality food. Drinks ok
We came here for an early lunch while staying on the boardwalk. Food and milkshakes were delicious but overpriced (which is hard to avoid in AC). The service was really great, with a very kind and helpful server.
Went for my boyfriend’s 22nd birthday Daryon (sorry if we misspelled his name) was amazing !!
Drinks, milkshakes and deserts are amazing. The music is very loud in the restaurant, hard to hear people across the table. The multi-color sliders were dry and turned your tongue colors. The steak sandwich and onion rings were great. The burgers were huge and you couldn't even fit them in your mouth. I made my reservation well in advance for my daughter's birthday. When I arrived, the host asked and wrote her name down but never gave it to the waitress. At the end, I got the check, I asked about the birthday surprise, the waitress knew nothing, she brought a cupcake. For over a $200 bill, she gets a cupcake, when birthdays are going on everywhere in the restaurant but our table.
Loved It!!!! Was celebrating my daughter's 8th birthday and she had a wonderful time