Sugar Factory - Meatpacking District

3.5
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6301 Bewertungen
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30 USD und darunter
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Moderne amerikanische Küche

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Gut für Geburtstage
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Die Sugar Factory ist das erste Restaurant der American Brasserie an der Ostküste und hat nun im berühmten Viertel Meatpacking, an der 835 Washington St geöffnet. Das knapp 560 m² große Lokal erwartet Sie mit einem gemütlichen Speisebereich und einer Verkaufsfläche mit den speziellen Süßwaren des Lokals.
Was 6301 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
3.5Basierend auf kürzlich erfolgten Ratings
3.4
Essen
3.4
Service
3.6
Ambiente
3.0
Preis-Leistung
Lärm · Gemäßigt
59 % der Gäste würden das Restaurant einem Freund empfehlen
Diners' Choice-Gewinner:
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s
1 Bewertung
vor 2 Tagen besucht
Gesamt4Essen4Service2Ambiente4

Daughter enjoyed her sweet 16,. Long wait for table even with a reservations.

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CD
Raum New York
27 Bewertungen
vor 2 Tagen besucht
Gesamt3Essen3Service4Ambiente4

I feel like the food and drinks weren't as good as my first visit years ago. But the waiter was incredibly nice - and the food was pretty good, not outstanding but fine. You will pay a hefty price tag though - the drinks are incredibly expensive. But it's fun and great with kids or tweens.

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B
1 Bewertung
vor 2 Tagen besucht
Gesamt1Essen3Service1Ambiente3

I've been a bartender for over 20 years and I have NEVER encountered the service we had at this restaurant, which was practically nothing! We waited over 26 minutes to get drinks and the adults got their drinks before the kids (who only got Shirley Temples) who waited 33 minutes. Our original server, who only took our order (and forgot to put two meals in), came over to us and told us she was leaving and someone else would be our server. I have never been so confused! I try and have patience and understanding because I am in this business, but I was literally cleaning up the empty glasses and appetizer plates and putting them on the bar just to get them off the table. I never said a word to a manager or anything, and I just kept telling myself (and the other adults I was with) that we were there for the ambiance and for the kids to have fun which they did. We had 3 teenage girls who were so excited to go there because the celebrities go there, so we left it at that and they had a blast. I would not recommend this restaurant at all!

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OT
1 Bewertung
vor 2 Tagen besucht
Gesamt5Essen4Service5Ambiente5

Loved the ice cream sundae.

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MJ
1 Bewertung
vor 2 Tagen besucht
Gesamt5Essen5Service5Ambiente5

I love it so much I made reservations to return on February 8th

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OT
Raum New York
1 Bewertung
vor 3 Tagen besucht
Gesamt5Essen5Service3Ambiente3

There was too many kids there screaming and running around at 10pm I was annoyed

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OT
Miami
2 Bewertungen
vor 3 Tagen besucht
Gesamt4Essen4Service3Ambiente4

Out of most wines, out of the couture pops, and out of Pink Princess milkshake. Went for our daughter’s birthday and of course she wanted a pop and that pink shake. It was ok, but not the level I expected.

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E
1 Bewertung
vor 5 Tagen besucht
Gesamt5Essen5Service5Ambiente5

My sons and I went to eat at the sugar factory before the lakers Vs. knicks game on 1/22/2020. It was great dining and dessert experience. The bartender was the best, especially when he brought out my watermelons/raspberry mojito!

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KS
1 Bewertung
vor 6 Tagen besucht
Gesamt5Essen5Service5Ambiente5

I celebrated my 1 year anniversary with my girlfriend and it was an amazing experience. The food and drinks were great. Our waiter was very nice, chill and checked on us. He asked if we were celebrating anything and when we ordered dessert he brought it with a sparkle candle, which was above and beyond. My girlfriend loved it and I couldn’t ask for a better experience.

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OT
1 Bewertung
vor 6 Tagen besucht
Gesamt5Essen5Service5Ambiente5

It was very good and the service was excellent but very expensive

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OT
1 Bewertung
vor 6 Tagen besucht
Gesamt4Essen3Service3Ambiente3

MUSIC was too LOUD even for a high energy place. Server was slow

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OT
1 Bewertung
vor 7 Tagen besucht
Gesamt2Essen4Service5Ambiente1

We had a good time, but many of the utensils were dirty and the food seemed frozen.

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MD
Raum New York
1 Bewertung
Besucht am 20. Januar 2020
Gesamt2Essen3Service3Ambiente3

Expensive!

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OT
1 Bewertung
Besucht am 20. Januar 2020
Gesamt4Essen3Service5Ambiente5

Such a cute concept! Food was ok, youre paying more for the experience.

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AN
Raum New York
1 Bewertung
Besucht am 19. Januar 2020
Gesamt5Essen4Service5Ambiente5

Jan was the best server! He was super high energy and made it a very special night.

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SN
1 Bewertung
Besucht am 19. Januar 2020
Gesamt5Essen5Service4Ambiente4

Great atmosphere! Great food & Drinks! Well worth the prices. My family and I loved it!

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C
1 Bewertung
Besucht am 19. Januar 2020
Gesamt2Essen3Service1Ambiente2

Horrible service the waiter was very rude and spoke in nasty street language we had to wait about 25 minutes for two cups of water I’ve never experienced this kind of bad service.

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s
Raum New York
6 Bewertungen
Besucht am 19. Januar 2020
Gesamt2Essen3Service2Ambiente2

The food took a long time to come out and it wasn't hot when it did. Some of our order had to be reheated.

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OT
Washington, D.C
2 Bewertungen
Besucht am 18. Januar 2020
Gesamt2Essen2Service1Ambiente1

Very disappointing travel for girls weekend, service was horrible!!! Lots of parties so no attention to small groups! Waited 15 minutes for water, 30+ for dinner!

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R
1 Bewertung
Besucht am 18. Januar 2020
Gesamt5Essen5Service5Ambiente4

Courteous, attentive service by Jasmine. Good food with t reasonable prep time. The hostess accommodated or large party without hesitation, even when an unexpected guest arrived. It was a memorable party for my teens. Thanks

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OT
Raum New York
12 Bewertungen
Besucht am 18. Januar 2020
Gesamt5Essen5Service5Ambiente5

As always, a phenomenal experience. Super chill vibes, fun decor. One of my favorite spots in Meatpacking. I got the root beer float cocktail (two, actually... so good) with the donut burger and fries (messy, yes, but so worth it). Friends also got burgers with popcorn shrimp and the ever famous goblet. $40 is pricey, yes, but when you're there, you'll want to feel like you're on holiday. So, why not?

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OT
1 Bewertung
Besucht am 17. Januar 2020
Gesamt5Essen4Service5Ambiente5

Great Experience but it was too cold in there or where I was sitting at!

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OT
1 Bewertung
Besucht am 17. Januar 2020
Gesamt4Essen5Service3Ambiente4

My birthday dinner

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JA
1 Bewertung
Besucht am 16. Januar 2020
Gesamt5Essen5Service4Ambiente4

People that work there are amazing. The only complains the beer is always warm. We had to ask for it to be chilled.

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HP
1 Bewertung
Besucht am 14. Januar 2020
Gesamt4Essen3Service4Ambiente4

I really enjoyed everything here the food was decent snack/family type food so I believe it was a tiny bit overpriced for that kind of food but no real complaints about the food taste wise. Service was good. The drinks were delicious but you definitely pay for the show of it the giant goblets are $40 yet the actual drink comes to the double in a normal sized glass so I don’t think there’s actually much alcohol in it? The drinks are cool though. I went on a Tuesday and I was disappointed that the upstairs wasn’t open and I never saw any of this information online I would’ve liked to have been upstairs in a nicer area than the small dining room. Overall the experience was good but I will definitely plan better and go on a night the upstairs bars are open next time. I do recommend it though and will be going back.

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OT
Raum New York
1 Bewertung
Besucht am 14. Januar 2020
Gesamt5Essen5Service5Ambiente5

My daughters 5th birthday! Food was amazing. My daughter loves the music that was played, the atmosphere, and of course her (non-alcoholic) “smokey drink 😊

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MR
1 Bewertung
Besucht am 14. Januar 2020
Gesamt5Essen5Service5Ambiente5

Didnt expect the food to be as good as it was. Our waiter was great. Drinks where a little pricy for non alcoholic.

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AA
1 Bewertung
Besucht am 12. Januar 2020
Gesamt3Essen2Service2Ambiente4

Sliders were slightly over cooked and dry. $20 for not even half a pound of semi stale candy is not what I’d hope for. Experience was okay not to sure if I’d come back.

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OT
Raum New York
1 Bewertung
Besucht am 12. Januar 2020
Gesamt2Essen2Service1Ambiente1

My family and I made reservations to celebrate my niece’s 13th birthday. We made reservations for a party of 11

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p
Raum New York
1 Bewertung
Besucht am 12. Januar 2020
Gesamt4Essen4Service4Ambiente4

Perfect for Birthdays and date night. Great brunch spot also.

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OT
1 Bewertung
Besucht am 11. Januar 2020
Gesamt4Essen5Service4Ambiente4

It was a party type of environment. Good music but it is loud. Like sing along and no one will hear you loud, but not painfully loud.this is not an intimate date setting. The drinks are like $40 each and the tables are close enough to touch you neighbors.... Frequently

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LA
Raum New York
2 Bewertungen
Besucht am 11. Januar 2020
Gesamt5Essen5Service5Ambiente5

Our wait time for the table once we checked in was less than 5 mins. The table was perfect! Our waiter was extremely professional and attentive. We were having a good time when he was taking our order and he took the time to ask twice about any food allergies which we had some in the table and I thought that was amazing since he didn’t get an answer first he asked again to double check! My family and I had a wonderful experience.

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OT
Raum New York
1 Bewertung
Besucht am 11. Januar 2020
Gesamt5Essen4Service5Ambiente5

everything was perfect.

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WK
Raum New York
1 Bewertung
Besucht am 11. Januar 2020
Gesamt1Essen1Service4Ambiente1

Had a 6:30 pm Saturday reservation for 4 and had to wait 45 minutes for a table in the corner of the basement next to the kitchen. Place was packed, noisy, smelly, and hot. Food was forgettable. Service was good even though the wait was frustrating. Bartender was excellent. Will not be returning. Kids love the drinks and opportunities for selfies with colorful food and drinks. Not my thing and will not return.

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SA
San Diego
24 Bewertungen
Besucht am 11. Januar 2020
Gesamt1Essen2Service1Ambiente3

Birthday experience gone wrong.
Forgotten- overpaid- such a shame!

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LT
1 Bewertung
Besucht am 11. Januar 2020
Gesamt2Essen1Service1Ambiente1

I took my 12 year old daughter and her three friends here for her birthday. We had a reservation at 3:30, and we were not seated until about 20 minutes later. The waiting area was very tiny, so we were told we could wait on the mezzanine and take some photos. This area was even smaller than the first. When we finally were seated, we were given one menu, which was broken, and told that all the other menus were being used. The plates on the table were wet and dirty. Water glasses were dirty. We ordered two signature drinks that came out in glasses with the Sugar Factory logo that was faded off. The apps came out after about an hour. The bread on the sliders was hard, like it had been frozen, defrosted, and microwaved. Mac and cheese pops and spinach artichoke dip were delicious. Also had the sampler, which was tasty. Three girls ordered grilled cheese, and all 3 came out cold. My quesadilla was blah, no flavor. The last child ordered a waffle, and it came out 20 minutes after the rest of us were all done eating. Milkshakes were impressive, and fondue was delish. Not mad about the $5 they charged me for the sparkler, but really? I spent $351 and left a $75 tip - they could have thrown in the sparkler or asked me if I wanted to pay for it first. I then spent $100 on candy. Again, don't care about the price, but for that price I expect clean and new. We were there from 3:30-6:10. Loooooong time. My daughter and her friends were super excited to be there and thought it was a great time. Through adult eyes, this place is outdated, dirty, and the food is not worth the price. Even the gimmicks they have aren't going to keep this place afloat if they do not fix it. Someone should call the board of health on them. Yuck, yuck, and yuck. Take your family to a Broadway Play instead.

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LR
1 Bewertung
Besucht am 11. Januar 2020
Gesamt5Essen5Service5Ambiente5

Great place! Fish bowl a little pricey for non-alcoholic beverages. Our waitress was wonderful! Thank you!

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SW
1 Bewertung