Texas de Brazil - Orland Park
Great food and great service
Avoid this location at all costs. On a Friday night, there were only 3 meats in rotation and the average time between service was about 10-15 minutes and the food arrived cold each time. Management, specifically Steven (I believe that was his name) was incredibly unprofessional when we requested specific items/faster service, stating that “they are doing the best they can.” The tables around us we’re also complaining about the service and quality of the food. The restaurant wasn’t even busy, so I would understand if they were overworked or understaffed. For the price you pay, you can go to a different location or other Brazilian steakhouse. Incredibly disappointed and will not definitely not be returning.
The service was pretty bad. We had to ask for bread. We didn’t get our sides until after we were done eating. The waiter never came to check on us or refill our water. We never received the wine that we requested three times. They never offered us a dessert menu. They mentioned it was crazy due to our visit being on thanksgiving but the restaurant was half empty. I’ve been before and this was my first terrible experience. I will give them another chance on a normal day.
Great place to spend time with family and friends on Thanksgiving.
Service was excellent the food cooked perfectly. Loved the salad bar offerings
The pork chops were delicious!!! Will definitely be back before those are gone!
Food wasnt good at all. Was not seasoned well. Chewy. Not hot. Drinks were subpar and I had a top shelf Long Island.
Great service from Rose and the on site manager was very nice as well. Greeters were nice, price is a little pricey. Would like to see more on the salad bar. Grilled pineapples
Great service and great food!
This location is awesome. Staff is wonderful and the food great
We had the best experience here! The service was great. The food was amazing! Everyone was super friendly. The manager, Michelle, took special care of us. We will definitely be returning.
I was sent an e-mail in reference to the bogo dinner free. I called and booked a day within the rules of the offer, and making sure the offer was valid for that day. Upon receiving my bill, i was charged for both dinners . The manager came and explained to me i needed the e-mail or code from the e-mail. I was never told that when i booked the reservation, nor did it state such on my e-mail.. The situation was solved in a professional manner and the evening was saved. Situation can be avoided if the patron is told on the e-mail or when they book the reservation. Thank you
Will be returning in December worth every penny. Great customer service
Food was food. Service was good. But could’ve been better. Server forgot to bring out the sides to go with steak. But overall satisfactory
Great place to celebrate a special occasion, or just forget your diet.
First- the service- our server, Fernando, was outstanding. Attentive, well versed in different options, and available without being intrusive.
The food was excellent. The Brazilian sausage was the best I have had. The parmesan pork is an idea I am stealing for my next dinner party! The beef cuts just melted in your mouth at medium rare.
If you are doing keto, or any carb controlled diet, this is the place for you. Just be sure to skip the desserts- if you preview them, you will want one!
Met with our friends as we both celebrated wedding anniversary.
Wonderful experience for my boyfriend's birthday . He loved it.
The atmosphere ambiance and service was impeccable. I will return!
I have eaten here at this location 2 times and the service is slow. It was not at all like other locations I have visited in the past. I usually go to Chicago and although its out of the way to do so, I'd rather do that than to go to Orland. I may try again after they have been open for a while but as of now, my experience was more like me going to a regular old buffet with small children serving themselves and running around. I was disappointed with the servers I spent at least an hour there and only because we asked our server for some meat did it appear that there was an effort to walk our way. We've been dining at brazilian steak houses for over 14 years as a couple but we were just not pleased with this resturaunt.
Aaron made our night fantastic!!
Friendly, courteous, knowledgeable and efficient staff. Location is easy to find - connected to the mall! Amazing food selection, constant availability of different cuts of meat. Salad bar is above and beyond any other. Dessert was spectacular. Made a note of this being a birthday celebration, never mentioned during dinner but when we ordered dessert, birthday girl's plate had a sweet birthday message written in yummy chocolate syrup. Sweet touch to a memorable family dinner.
So I decided to use the gift card you so kindly sent me after my last experience at your restaurant. I went with friends to celebrate a birthday. First let me say the hostess was AMAZING and the management as well. The problem was the meat servers, wait time and salad buffet. There were not many customers in the restaurant so that may have been why the smoked salmon was dried out. The hostess had to continuously get the carvers to bring meat to our table and when they did several times the meat was also dried out. Again the hostess was very apologetic. We had to return our Mango drinks because they were flavorless and I’ve had them after each meal at your other establishment and they were delicious. The hostess said they may use different recipes? This was my friends first time eating here and I wanted her to experience something different. I was very disappointed.
The food was exquisite! Quite expensive, but it is a unique experience. Great job, Texas de Brazil!
We had an amazing experience. From the moment we walked in the door, to how eagerly the staff offered to take a photo on our way out, it was top notch.
Service was great...friendly/conversational but not overdone. Always available and kept our table tidy. Alejandro will most definitely be requested if he's working during our next visit. Very engaging young man. Food was great, and of course plentiful. Management was attentive and accommodating as well. We will certainly be back sooner than later.
The food as always was great. Always a good time, One of my favorite places to go. But i'll be honest the service was insanely good this last time. All the guys coming around with the meat were super nice and personable. Really on top of things. But I have to say our main server Egypt was amazing! She was super nice and fun! And she was completely on top of everything! If you thought about it she was already doing it. This was definitely my best experience with the company.
Steven the manager is awesome as always. The Gauchos know how you want your meat cooked and come back to make sure your plate is full.
Our server Katie was great. Didn't feel rushed and she helped guide us thru the works.
Would definitely recommend this restaurant. Our server Katie was outstanding!
It was nice. The servers were very polite and accommodating. We were seated to close to another party, but overall. We enjoyed it.
Absolutely love this place. I will most definitely be back sooner than later 🥰🥰
It was nice. No pressure to hurry. Waitress was very nice.
The meat was excellent, the service was excellent, the soup was excellent; however, the salad bar was sub par, the ambiance was cafeteria style; there were not table cloths on the tables, no booths. I was very disappointed with the setting for the price of he meal. It was ok, it just wasn't what I expected.
The service was excellent. Everyone was so nice. Making sure we were good. Always asking is it something special we want. I had my birthday coupon which I missed by a few days and they did honor it. I thought that was nice of them to do that yes I will definitely return
Was there with my family of 11 one of the meat server’s I think his name was Cleo made my family feel welcome and answered all of our questions. It was our first time at this kind of place so he walked us thru the procedure and checked in on us to make sure if there was a certain kind of meat that we wanted to try he’d send it our way made my family experience a fantastic one we will be back hopefully to see him and his great service rewarded
Absolutely delicious, unlimited meat and salad bar items for a very moderate flat rate. The service was friendly and prompt, we had servers come to our table almost immediately after we flipped our card to green (green for bring the meat, red for hold off). Drinks were affordable and very well made, the salad bar had numerous options from basic lettuce to charcuterie to sushi and smoked salmon. All the meats were cooked to perfection, couldn’t have asked for a better place to celebrate a special event or have a nice night out.
Very pleasantly suprised. I'm a big fan of Brazlian style dining. The salad bar is outstanding! The meats served by the Gauchos are terrific as well! Very flavorful! I will definitely return again, and we will probably book our office Christmas party there. The only drawbacks are the noise level. It is not carpeted and the is nothing to absorb the noise. Also, we were back in a corner, which helped the noise level but was less frequented by the Gauchos. After pointing that out a few times that situation improved. Also, remember it's in a very busy shopping center which can make parking a bit difficult. But overall we enjoyed it immensely!
Experience was great! Food was delightful. Even the cocktails. The meat for a time or two was slow coming around and I even had a few that ignore my signal of more meat. But overall, experience went well. Definitely will go again.
I’ve only been to 1 other brazilian steakhouse and this was much better. The food was delicious, even the deserts. I can’t to come back.