TGI FRIDAYS - Orland Park

3.6
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66 Reviews
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$30 and under
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American
TGI Fridays has been living the weekend since its doors opened in 1965. Today, there are over 900 restaurants in 60 countries offering delicious food and legendary drinks, all served in the spirit of Friday. We are proud to bring people together for brunch, lunch, dinner, late night, and everything in between. So when we say "In Here, It's Always Friday" we mean it.
Dining Style
Casual Dining
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Cuisines
American, Burgers, Contemporary American
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Hours of operation
Lunch: Daily: 11:00am - 2:00pm; Dinner: Monday - Saturday: 2:00pm - 1:00am, Sunday: 2:00pm - 12:00am
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Phone number
(708) 460-0269
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Business Casual
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Neighborhood
Additional
Bar/Lounge, Beer, Beer Garden, BYO Wine, Cocktails, Full Bar, Gluten-free Menu, Non-Smoking, Wine
What 66 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on recent ratings
3.7
food
3.7
service
3.9
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
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CF
Chicago
6 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Food was good, server was excellent....friendly, personable, helpful. Really appreciate having that kind of service.

JG
Las Vegas
2 reviews
Dined on January 18, 2020
Overall1food1service2ambience4

Made a reservation, still had to wait 10 minutes. There were multiple open tables and the host sat 2 other people before us. Come to find out she forgot to write our name down. Waitress took 10 minutes+ to greet us/take our drink order. Ordered a Laguinta IPA and after 15 minutes of waiting, waitress brought a Rebel IPA and didnt confirm this was okay. Husband ordered filet, came cooked properly, but cut of meat was horrible. Was stringy and literally seemed to grab onto to the knife. Tried the Tinley Park location as well and had horrible service. Bet they wont be open very much longer due to service and quality.

JK
Chicago
2 reviews
Dined on December 25, 2019
Overall4food4service3ambience3

Restaurant was understaffed but we weren't in a hurry.

f
Chicago
69 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

Great whiskey glazed hamburger! Yum! We had the onion rings and tea. Really good !

HB
Chicago
58 reviews
Dined on November 11, 2019
Overall4food4service5ambience4

I had a good dining experience

BH
Palm Springs
15 reviews
Dined on October 20, 2019
Overall4food4service4ambience4

Everything was great as usual! William was our server and did everything he could to make our meal pleasant.

f
Chicago
69 reviews
Dined on August 2, 2019
Overall5food4service3ambience5

Hamburger was good, but fries were almost cold

BM
Chicago
7 reviews
Dined on July 19, 2019
Overall4food5service3ambience5

We got to Friday’s and were seated immediately in the bar area. It was NOT crowded. We sat there for 15 minutes before anyone came and asked us what we wanted to drink. Two of the people in our party had the Endless Apps. It took forever to place an order for more apps and to receive them. When we got our bill we were charged one time for the endless apps and then a minimal fee for each app that they ordered. In fact the two people got their initial apps and ate them, ordered more apps before I even got my sandwich!

HB
Chicago
58 reviews
Dined on June 21, 2019
Overall4food4service4ambience4

We had a very good time enjoying well prepared dinners. The server was very nice and helpful and the price was very reasonable

SG
Chicago
1 review
Dined on June 16, 2019
Overall2food4service2ambience2

I always enjoy the food here just the service was poor. They took forever to get our orders and food. Other people that came after us were attended quickly while we were still waiting

N
Chicago
20 reviews
Dined on May 24, 2019
Overall4food4service3ambience3

Well got there and we were greeted by a hostess with his pants below his butt. Looking at an employees light blue underwear was definitely not the highlight of our dinner. First time seeing that at any Fridays. He sat us down and then no word on our waiter for 12 minutes. She finally came by and said she would be back. Waited 5 minutes and nothing. So we asked to changed to another table. Waiter for that table was on top of things. Glad we moved or we would probably still be waiting for that other waiter.

OT
1 review
Dined on May 11, 2019
Overall1food1service1ambience3

We had a party of 6. They messed up the order. Some of the food had not come yet while others were almost done with the meal. Food was wrong, and when they fixed it, it was still wrong.

OT
Chicago
7 reviews
Dined on May 10, 2019
Overall3food2service2ambience4

On this day unfortunately start to finish everything was bad. Had never been to this location, service was okay .never got our appetizer .when we did it came out with our dinner which was wrong had to send it back. food was cold but waited so long and had already sent one meal back didn't want to send that back also. Even the sides were horrible broccoli looked raw and old, mashed we're cold. my husband's steak was not cooked to order very small very hard all in all was not a good day service or food-wise. probably won't visit this location again

N
Chicago
20 reviews
Dined on May 4, 2019
Overall5food5service5ambience5

Always great service

OT
Chicago
3 reviews
Dined on April 20, 2019
Overall2food3service1ambience1

It took almost 5 minutes to be recognized. And the kicker.... no one and I mean no one was waiting to be seated. Then when we finally were acknowledged, a you g man showed us to our table. Problem was we had 5 in our party and the table was for 4! He actually stood there and looked at us and waited for US to push the next table together so we could ALL be seated. Really? That was OUR job?!!! And again, the restaurant was not crowded AND NO ONE WAS WAITING TO BE SEATED! The only bright spot was our waitress, she was good. We should’ve turned around and walked out when we were blatantly ignored and then to be movers for our table.

SS
1 review
Dined on April 6, 2019
Overall3food3service2ambience3

The server was forgetful and overwhelmed by the number of tables she had. The food was ok at best.

c
Chicago
14 reviews
Dined on March 30, 2019
Overall2food2service4ambience2

Expensive and just so so.

OT
Chicago
5 reviews
Dined on March 25, 2019
Overall5food5service5ambience5

Birthday Good time

LT
1 review
Dined on March 2, 2019
Overall4food5service5ambience4

Even though we made reservations, we still had to wait about a half hour. The food also took longer than expected to arrive at our table. The food was good though and our server was very courteous and made our dining experience pleasurable despite the wait time.

HB
Chicago
58 reviews
Dined on February 24, 2019
Overall4food4service5ambience4

Alexa was a great server as I enjoyed my dinner. The ribs were very tender and juicy. The Mac and cheese was OK. The onion rings weren’t good at all but the Oreo dessert made up for it

g
1 review
Dined on February 24, 2019
Overall5food5service5ambience5

Food was great. Our server was efficient and friendly. He kept our drinks filled and our food was timed and delicious and hot. The parking was good and making the reservation was easy. Our group of 4 enjoyed our food and the selection of the food was as planned.

OT
Chicago
4 reviews
Dined on February 23, 2019
Overall3food3service3ambience2

It was very cold in the restaurant. We had our coats on most of the time. There were also others with coats on while at their tables.

JL
Chicago
7 reviews
Dined on February 2, 2019
Overall5food5service5ambience5

Long wait even with reservations but service made up it.

BH
Palm Springs
15 reviews
Dined on January 16, 2019
Overall4food4service5ambience4

Good food and good service. One of our favorite places to eat.

HB
Chicago
58 reviews
Dined on January 14, 2019
Overall5food5service5ambience5

Great meal for a great promo price!

EJ
1 review
Dined on December 31, 2018
Overall4food5service5ambience4

Loved the food, the waiter/waitress, price was well in our buget

TV
Chicago
20 reviews
Dined on December 31, 2018
Overall4food4service5ambience5

Nice New Years outing Bryan was very attentive and nice same name as my son celebrated a early new year lunch wasn’t crowded and took us is right in with our reservation

OT
Chicago
1 review
Dined on December 15, 2018
Overall5food5service5ambience5

Excellent service great food

f
Chicago
69 reviews
Dined on October 24, 2018
Overall5food5service5ambience5

Best blue cheese broiled filet I have ever had! Everything was perfectly prepared & served!

OT
1 review
Dined on August 24, 2018
Overall5food5service5ambience5

Daughter 9th birthday

OT
1 review
Dined on August 17, 2018
Overall1food4service1ambience2

Comedy of errors. Made 7:00 resverations on open table. Arrived 5 minutes early. Said they didn't have our reservation for four, it would be a 15 minute wait. There was an open high top in the bar area that seated six, told the host we were taking it, he relented and handed the menus to us to take to our table. We then ordered drinks, at the bar as we weren't sure we had a waiter. Waiter showed up, added drinks on to his ticket and we waited. About 5 minutes goes by, no drinks, stop the waiter. We order food and remind him about the drinks. 15 minutes later, get our drinks. Literally 2 minutes later the food comes. As he is serving the food, we get two plates and then two plates topple to the floor. Re-orders the two plates.15 minutes later get the other plates, first two are done. We did get one more order of drinks, ordered when the food came, even though we were only two minutes into the first drinks. The food was really good. Talked to manager, food was comped, apologized. Said new promotion just started no warning so didn't staff up, and they had a worker go into the hospital and another no show. Tables weren't getting cleared, it was a comedy of errors, all we could do was laugh at the whole experience. Hope this was a one night problem as the food was really good. I will give it another try. I suspect reservation was there but because of short staff they were trying to spread out the occupancy of the tables to help the short staff.

f
Chicago
69 reviews
Dined on August 17, 2018
Overall5food5service5ambience5

Excellent lunch salads! Loved the cobb salad! My friend had the pecan crusted chicken salad, she agreed! Really good!

LI
Chicago
16 reviews
Dined on August 6, 2018
Overall2food2service2ambience2

The fault of this fiasco lies squarely with management, who hung the young waitress out to dry with no training.

Five of us gathered to wish a colleague well. Two of us arrived early and decided to order an appetizer to have ready when the others arrived.

The young lady had not been shown how to minimize her trips to the table not to scan for missing items. She did not know to think of what might be a condiment to bring along and save her a trip.

Given this, waters that were ordered by the late arrivers never arrived, one of our party which ordered a large app for her entree received her "meal" and was finished by the time the other four were delivered, and the three of us who asked for broccoli instead of mashed potatoes received...potatoes. After a reminder the poor girl delivered them to us.

The place was near empty and stayed that way, so there was no reason the kitchen should have been at a snail's pace.

Further, the assumed manager who helped the waitress bring our food disappeared without assessing that the waitress needed help. No apologies from him, by the way.

There was no reason to tip but it was not the server's fault. Still it felt wrong -- which management should have comped us something so we could leave without this bad taste in our mouths.

We were out for a fun goodbye for our friend and did not want confrontation but the manager knew it was a problem and chose to hide.

TD
Chicago
3 reviews
Dined on August 3, 2018
Overall5food5service5ambience3

Took my elderly parents for dinner, our server Alan was phenomenal and very accommodating. I would return just because Alan was so attentive.

CF
Chicago
7 reviews
Dined on July 20, 2018
Overall5food4service5ambience4

After a disappointing visit recently to another of this chain's locations (which was not necessarily the fault of the management, it was most definitely the clientele), I thought we would give them a try. Glad we did. Our server, Anna, was a real gem! Friendly, took care of our needs, even anticipating what we might want. Hope she's there again when we visit...I WILL ask for her! The food was delicious! Well seasoned entrees, fresh veggies. Worth the stop.

MK
Chicago
6 reviews
Dined on May 27, 2018
Overall5food5service5ambience5

We really enjoyed our meal! The overall atmosphere and dining experience were great :)!

NO
Chicago
4 reviews
Dined on May 18, 2018
Overall2food2service3ambience1

It felt like we walked in a funeral home, the hostess was not at all inviting or welcoming. Our waitress was overwheled. Im guessing the kitchen was having issue because the wings we ordered were hard and dry. I think this place might be closing soon, all the new restaurants around are much more fun to be at. I would pay more for better service. Thanks to Cailie she did her best nothing against her.

OT
New York Area
1 review
Dined on May 13, 2018
Overall1food2service1ambience1

we went there for Mother’s Day brunch. We had 1:30p reservations but we weren’t seated until 1:52pm. Our server didn’t make it to our table until 2:17pm, at that point we had already been at the restaurant for almost one hour. When they brought appetizers, we had no plates or silverware on the table. Had to wait a while for that. Then my food didn’t come out until after everyone else was almost done. Just fail after epic fail. Now of course I had low expectations going to TGIF but I didn’t expect it to be this bad. But it was! Tgif somehow managed to come in well below my already low expectations. See we ended up here because My mother in law picked it because it was close by her church and we weren’t going to make it to the other restaurant she had in mind. Lesson learnt. Never again

OT
Chicago
1 review
Dined on April 7, 2018
Overall1food2service1ambience1

We visit this restaurant very frequently. To the point that a few of the staff know us by face and name. We always do call ahead seating. Today, we told them what time we would be there and still waited 40 minutes to be seated. The waiting area was packed. Yet there was an entire section of the restaurant closed on a Saturday night. Obviously they were short staffed. When they finally called us, the tried to put 6 people at a table the size of a coffee table. I denied it and asked for another. At this point there were 2 large empty tables. So they put us in a different one. The waiter was very slow. We had 4 kids with us who waited 20 minutes to get drinks because they came from the bar. We were not given enough silverware and had to ask repeatedly for napkins. When he finally came back we ordered another round of drinks and waited another 20 minutes for them. When they finally came, it was without the beer that we also ordered. The waiter said he would go check on it. I said forget it. Just get the bill. Another 10 minutes for him to bring the bill and ANOTHER 10 minutes for him to come back and get my payment. He was apologetic but the problems started from the second we walked in the door. We go here because it’s pretty quick, the food is edible and the kids like it. However, after this, I don’t think we will be returning.

OT
Chicago
8 reviews
Dined on February 15, 2018
Overall1food1service1ambience2

The food was horrible! I tasted like it was reheated several times. My husbands salmon was dry & over cooked & my “sizzling chicken & shrimp” must have sizzled hours earlier. My father is a butcher & I can tell the chicken was low grade. So disappointing for what I was charged. Also It was my sons 6th birthday & I left them a note in the reservation & expected them to bring something out but they didn’t & we were so disappointed with the food quality we left & decided to have dessert somewhere else. Worst food I’ve had in years & we eat out 3 times a week average.

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