TGI FRIDAYS - Schaumburg
We went on our lunch hour which we informed the staff and it took 45 minutes to get our food. There were very few tables so it shouldn’t have been an issue, I was just there and was in and out in the same time. Very disappointing.
Great service and good food!
Nothing special. Salad served without dressing, steak served without shrimp whick we asked for. Plus they added in on a bill. Overall not coming back soon
When we arrived, the host was not at the host station and it was not busy (only 4 tables when we arrived). She then walked by and greeted us, but did not ask if we were dining in or tell us to please wait. There was a sign that asked us to wait to be seated. We weren’t sure that was the host, so we continued to wait. She returned 5 minutes later, right after another table walked in to be sat. She sat them before us and when she came back she offered to seat us. This should have been our warning sign to go elsewhere, but we are generally patient people. Our server took 5 minutes to greet us and then after ordering the drinks, took 5 minutes to present them to us. We were catching up, so we weren’t too upset yet. Ordering our food took quite a while, she disappeared for about 10 minutes after bringing our drinks. We did the endless appetizers. The first set took about 15 minutes to come out (I remind you.. only 5 tables now in restaurant). After we completed our first round, she made eye contact with us, but did not come to the table or offer a refill. We sat there for a few minutes without a drink or food. She came back and we ordered a drink and appetizer refill. She didn’t bring our drinks until our appetizers were done (and they were wrong and took 10 minutes). We were going to order another refill right away but just did not want to be there anymore. When it came time to pay, she disappeared for a while. We were at the restaurant from 645p-930p for appetizers, drinks, and a dessert. Horrible experience.
We had a wonderful lunch. And had a great time with friends
Friday’s is desperately in need of a makeover. The inside is old, tired and dated. Booths are very uncomfortable. While their food is normally pretty good, tonight it was poor. The broccoli was cooked to almost mush, the steak was very chewy and the Diet Coke flat. Service was very attentive.
Probably won’t be back......seems like the chain has lost its hmph! Surprised this location was kept open
Fridays has added many new items to their menu and they are quite good. They had a special on ribs which brought us in to the restaurant. They were quite good and enjoyed by all. I must also add that Fridays food has improved overall in the past year and my husband and I have started frequenting them again. Our waitress was awesome and contributed to all of us having a really great time. A neighborhood winner.
Great big ribs!
Does not take open table on weekends (including Friday)
Service was slow. Special Occasion and we notified them before we got there through open table. I had to tell the waiter after he brought the check. I also told the waiter to bring me the check and he did not. We would not return.
I was extremely disappointed when I arrived, told the front attendee that I had an Open Table reservation and she dismissively (and curtly) said that they do not accept Open Table reservations; she does not know why scheduling a reservation was an option for me. Due to my elderly mother having her mind set on eating at this restaurant, I stayed and waited for a table to become available. The food was lukewarm and the service was lacking considering it was not crowded. I have not and will not be returning to this restaurant.
When we arrived, we were told the open table reservation did not matter...the manager said the computer was down and the hostess was clueless. But we were still sat quickly.
The server came promptly, and we got our drinks. The food took awhile, other at my table were done with the first round of endless apps before my steak arrived. My steak was tough, but was prepared correctly.
When my party continued to re order apps, they came abit slower each round. The last order took extremely long.
When the bill arrived, it had a minor error, that was corrected once brought to the managers attention.
Would we go back again... probably. But probably won't get the steak again.
Great Rib Dinner!
Not too happy with this experience. Got the endless apps and the selection was nothing special.
Our work team goes out for lunch once a month. We allow for 90 mins to drive/eat lunch somewhere 5-10 minutes from the office. In this case, it was a 5 minute drive. Everyone in our group of 15 enjoyed what they ordered, but unfortunately this restaurant doesn't seem to be a good fit because the time for the food to come out of the kitchen took way too long. Without appetizers and dessert, we were there for almost 2 hours. The restaurant was slow for a lunch time. Our waitress was kind and no complaints about her. I would come again but not over lunch time.
Easter outing with family at this locating started out not so good, because I made reservations the day before via Open Table app, as well as calling personally to make sure the app reservation went through. Unfortunately they said they didn't see it,and that they normally shut down the app on holidays and weekends in which I found strange seeing as that seems to be great business times. However the reservation on the app gave me notification that everything went through fine, and manager Megan took my over the phone reservation anyway. When arriving 5-10 min early of a 2:00 reservation, and mentioning that to the young hostess, we were told that we would have to wait 20 mins for a table, which we found ridiculous to hear since we made reservation. The manager on duty was notified, and we were sat down on schedule fortunately. The hostess was a bit blah and not very warm about it, but nonetheless we were seated properly. Our young waitress did a great job and I wanted to make note of that. Oh also the young lady that answered the phone to take my reservation at first before I requested to speak with a manager , didn't seem to listen very well at all after repeating myself repeatedly I stress. But it all did workout and my family were happy and enjoyed the food and waitress.
Love the $10 endless apps, good service, good food at a reasonable price.
Well, TGI Fridays is kind of my favorite restaurant and it didn't disappoint this time. We used to come here as a couple and now we come as family of three. Great food and awesome coctails. And our little one lives mac & cheese. See you soon TGI Fridays!!
My wife took me out for my birthday and she knows how much I like TGI Friday so we had dinner there and like always the food and the service was good.