The Ashburn, An American Gastropub
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So 11:00 - 14:00 14:15 - 16:30 17:00 - 22:00
Mo - Fr 11:00 - 11:45 12:00 - 13:00 13:15 - 15:45 16:00 - 16:30
Sa 11:00 - 14:00 14:15 - 16:30
Reuniting with Grandson. Good, Service all great!
Leisurely afternoon lunch was relaxing with excellent service from Maria. The Bloody Mary was perfectly spiced paired well with the generous Reuben & handcut fries. Easily accessible as a guest in Lowe's hotel which was not the case for us. Park in garage and take elevator to hotel lobby, the lovely hostess Marissa awaits your arrival.
A fine dining experience. Menu is somewhat limited.
Nice people, delicious food, beautiful decor in the main dining room. I could do without the TV screens in the bar, but everything else was perfect.
Hello Nhushmoo! Thank you for leaving us a review; I am thrilled that your visit was the 5-Star quality we strive for. We work very hard to create a welcoming, comfortable environment for all visitors, and I am happy that we hit that mark for you. I hope that you have opportunity to visit again soon, and that you will reach out! Respectfully, Charles Campbell - Ashburn Supervisor
Associated with the Loews Chicago O'Hare hotel, The Ashburn is a step above a normal hotel restaurant. We had lunch which offered a wide range of alternatives. The Caeser salad with grilled shrimp was excellent, fresh and tasty. It was perfectly dressed with the house created Caesar dressing, with white anchovies, of course. Other offerings looked delightful with the Chef's attention to detail obvious.
Service was appropriately attentive for our business luncheon, accommodating without hovering. For a business luncheon near O'Hare, this was a great find. Valet parking was complimentary, which was also a nice touch.
Hello b2oldman! Thank you for taking the time to leave us a review, and I am very happy that your visit was the 5-Star experience we strive to provide all guests; we are very proud of our creative team of Chefs and our Servers. I hope you feel welcomed to reach out at any time, and particularly when planning a return visit. We can happily accommodate the luncheon you deserve; superior hospitality is what drives us. Respectfully, Charles Campbell - Ashburn Supervisor
Service when we first arrived was good. After we were served our food our waiter completely ignored us. We couldn't get our drinks refilled or any other amenities.
We had to ask the busboy for a desert menu.
My wife asked for a virgin drink from the bar. They refused to make any drinks without alcohol. They finally brought her a fruit punch non alcoholic drink that we were charged $14.00 for. She had 2 drinks at a cost of $28.00 for something similar to Hawaiian Punch.
Another person in our party ordered a drink and asked to have it "on the rocks". There was a $12.00 charge for the drink and a $2.00 charge on our bill for the ice that went into that drink. I'm surprised they didn't charge us for the coasters the drinks were set on.
I ordered the house bloody mary which came in a jar and was very good. Unfortunately that was the only part of the meal that was any good. The food was over priced and bland.
The total bill for 3 people was $153.00. When the waiter brought back my change from $200.00 he proceeded to put the money on our table for about 2 seconds and then took the money and put it in his pocket without me telling him to keep the change. I had to demand that he return the money to the table.
I would not recommend you go there unless you're willing to eat bland food that is way over priced.
Hello Ed11, I greatly appreciate that you took the time to share your experience with me; I deeply apologize that your experience was not 5-Star. I will use your comments as a teachable moment to improve our service, and your Server will be included. Unfortunately this format does not allow me space to fully cover the subject of your beverage charges. Please reach out to (847) 447-4273 or by Loews Hotels email and I will be happy to clarify. Respectfully Charles Campbell - Ashburn Supervisor
The host was extremely rude. We arrived with a reservation and told us sit anywhere. But there were no tables available except high tops which we selected regular tables. He was extremely abrasive and confrontational. The food was great but my experience was slightly jaded dude to the very unprofessional hit. It wasnt even busy, I will probably not dine here again to the uncomfortably the hit has presented
Hello, Thank you very much for leaving us a review, and alerting me to this situation. I apologize that you did not feel warmly welcomed and seated comfortably. Your concerns have been addressed to our Team. I am happy that you enjoyed the rest of your visit, and I hope you feel welcomed to reach out to me when you return; I would enjoy greeting you! Respectfully, Charles Campbell - Ashburn Supervisor
Been going here for years this will be our las time. Food has declined over time and just not that great anymore.
Service was really good. Looking to another evening out with my wife.
Hello Mr. C. Thank you for such a wonderful review! I am so very glad that you and your wife had a beautiful night. We have new lunch and dinner menus to share, with lots of new things to try. Please feel free to reach out if you are returning for a special occasion, or if you simply feel the desire to have a date night. We would love to see you back! Respectfully, Charles Campbell - Ashburn Supervisor
Went there for the first time before a show at Rosemont Theater. I was blown away by the service we received. It was like we had been going there forever. Everyone was so friendly. Waiter was extremely knowledgeable about the choices on the menu. My wife and I ordered different things and we both raved at how good they were. She had the salmon & I had steak . Both cooked perfectly. Finished off our meal with excellent desserts. On our way out, I had to stop by the kitchen and tell the chef "Thank You".
I would recommend for any occasion.
Hello BigAl! Thank you so very much for leaving a review. I saw you speaking with the chefs that evening, and they very much appreciated that you recognized their efforts. I am happy that you experienced the 5-Star visit we try to provide all guests. When you return we will have some new menu items to tempt you! As always, please feel free to reach out when you're in the area! Respectfully, Charles Campbell - Ashburn Supervisor
The food was not very good. The best thing was desert. My daughter had octopus salad that happen to have a shell in it(they made it right by adjusting my bill also apologized). While you were eating your salad they brought your main course so it sat and got cold.
Hello red1946, Thank you very much for leaving a review and alerting us to the circumstances of your visit. Please accept my apologies that your visit was not the 5-Star experience that we truly strive to provide all guests. We have taken your comments to heart, and specifically addressed with our Team the importance of properly timing course delivery. Please feel free to reach out when you are able to return; I look forward to greeting you! Respectfully, Charles Campbell - Ashburn Supervisor
We had a great booth in the bar. Food and service were amazing! Highly recommend.
Hello Terry! Thank you for leaving a review; I am glad that your visit was 5-Star! We try to provide a welcoming and exciting atmosphere in our bar area, so I am particularly pleased we hit that mark for you. Please come back soon; there are always new things to see and try! Respectfully, Charles Campbell - Ashburn Supervisor
Waitress was great! Service was fabulous. Food was fresh and well prepared.
Hello Walt, Thank you for sharing your great experience with us! I appreciate that your server and service stood out, and I would like to share this and give recognition to the person who took care of you. Could you please reach out at your convenience to tell me more about when you dined with us? A reply here is fine, or if you prefer to speak directly please call (847) 447-4273. Come back soon to see the upcoming new menu items! Respectfully, Charles Campbell - Ashburn Supervisor
Good food, good ambiance, great service, reasonable prices. Very empty on a Friday night but it's at a hotel in the burbs so not shocking. They were out of a fair amount of items on the menu though, which I found offputting. It was 6pm on a Friday, not 9pm on a Sunday. How are they out of anything that early into the weekend?
Hello Bryan! Thank you for taking time out to leave us a review; we appreciate the feedback. We will be having a new menu soon, and so I hope you can come and experience some of the incredible offerings after the rush of the holidays. Always feel free to reach out! Respectfully, Charles Campbell - Ashburn Supervisor
Saw a show at the hotel then dinner! Glad to have an option that pleases multiple palates on site.
Hello, and thank for for reviewing us! I am very glad that you enjoyed our menu; we take every effort to provide something delicious and approachable for the enormous variety of tastes arriving at a hotel near an international airport! I hope you are able to visit again soon; we change our menu fairly regularly based on the season. I want to know how to earn 5 Stars in all categories! Respectfully, Charles Campbell - Ashburn Supervisor
Girls getaway- High school friends for 45-48 years .
Wanted good food, good drinks, and lots of laughs!!!
Accomplished all three.. thank u
Hello! Thank you for such a wonderful review! I am very glad that you chose to celebrate with friends, and make more memories at The Ashburn. Please feel free to reach out when returning, whether on your own, or when your group gathers once more. We love playing what parts we may in adding to the joy of our guests! Respectfully, Charles Campbell - Ashburn Supervisor
Great steel cut oats, perfectly cooked! Service was also good. :)
Hello lmgbme! I am glad that you had a fantastic breakfast and enjoyed the service at your table! Our steel cut oats are one of the more satisfying things on our amazing breakfast buffet, and I hope you enjoyed some of the house-made garnishes with it. You must return soon; we have some menu changes on the horizon! Respectfully, Charles Campbell - Ashburn Supervisor
Delicious foods, great appetizers and desserts. I would absolutely visit again. Delish.
Hello KellyM! Thank you for reviewing us! I am glad that you had a wonderful time with us, and I hope you are able to visit again soon. We are always developing new and exciting things to offer; 2020 will have even more fantastic cocktails and plated items! Respectfully, Charles Campbell - Ashburn Supervisor
The food was excellent and the service was top notch, thoughtful and attentive. We really enjoyed our dinner and the ambience.
Hello LMJJones, Thank you for such a warm review! We constantly strive to provide a 5-Star experience to all guests, and I am very glad we hit that mark in your case. I hope you can visit again soon for some of those special occasions in your life, or just to have a peaceful meal; we always have something new to share. I hope you always feel free to reach out when returning! Respectfully, Charles Campbell - Ashburn Supervisor
We were a group of 8 and everyone loved the food. Servers were very attentive.
Hello Ms. S. Thank you for joining us, and for taking time out to leave a review! I am glad that you had the 5-Star experience we work to provide each guest, and I am glad we found appealing items for the Vegans and Vegetarians in your group. We have an exceptionally creative Team of chefs; hopefully you will be able to visit again soon to see what surprises they have in store! Please feel free to reach out when you return! Respectfully, Charles Campbell - Ashburn Supervisor
Service was awful. We were there for breakfast. After offering us coffee and juice, no one came by for over 20 minutes. We think it might have been a ploy to get us to go to the buffet ($25 per person) vs ordering off the menu (average $15 per person) as time was tight as it typically is for business men at breakfast.
Mr. H. Please accept my apologies for your experience, and I thank you for bringing this to my attention. Please be assured that we are happy to serve you from the a la carte menu if that is your choice, and we will certainly address the situation and share your comments with our Team. I hope you always feel welcomed here, and feel free to reach out when you return. Respectfully, Charles Campbell - Ashburn Supervisor
We had the grilled chicken sandwich and the reuben sandwich, very very good!!!!
Hello Mr. P. We are grateful that you left a review, and appreciate your compliments! Our house-brined corned beef is a popular choice for our guests; I hope you are able to enjoy it again soon. We just launched a new cocktail menu, and a new dessert. Please feel free to reach out when you return; I always like to share what is new! Respectfully, Charles Campbell - Ashburn Supervisor
Incredible service. Food was good although the bread would have been better if it had been warm. Large portions. $17 for a glass of Reisling was a tad pricey.
Hello, Thank you for taking the time to leave a review! I am glad you were completely satisfied by your service. I also enjoy warmed or toasted bread on some sandwiches; please be assured we would be happy to customize your order in that way for you. I hope you feel welcomed to reach out when you return, I'd really love to earn that 5th Star! Respectfully, Charles Campbell - Ashburn Supervisor
We brought my brother here to dinner since he was in town for business. As usual The Ashburn didn’t disappoint! He loved the Ashburn pizza, we also shared the NY strip and the chicken (there were 4 of us) which is my favorite dish. As usual the wines were superb! Looking forward to returning!
Hello Doctor! Thank you for such praise! It was wonderful to see you again, and I am so very glad that your brother had a delightful visit. The Prisoner is one of our more exciting wines, and I cannot think of a better way to have a luxurious dinner than a bottle of that with one of our hand-cut steaks. I always appreciate our chats when you visit, and I hope you always feel welcomed to reach out when you are here! Respectfully, Charles Campbell - Ashburn Supervisor
Food was really good and the prices are pretty reasonable .
Hello, I am glad that you had a wonderful experience with us. Please feel free to reach out when you return; I love finding out how we can achieve a 5-Star rating for you! Respectfully, Charles Campbell - Ashburn Supervisor
Unfortunately we were disappointed with our visit to the Ashburn. Started out with no lemonade for my Arnold Palmer. Next we ordered an appetizer and a wedge salad which was never brought to our table, we were given all of our main entrees and that is all. We were offered free dessert which we decided to have. They were out of the gelato flavor my son requested, he got a different one. My bread pudding was on the dry side. Two people ordered Fish and Chips, there was a lot of breading and not so much fish.
Hard to say if I would recommend The Ashburn. It might just have been a bad night.
Ms. F., Thank you for taking the time to post concerns; I am so very sorry about your experience that night. The Ashburn strives to provide each guest a 5-Star visit every time, and I apologize that in your case we did not hit that mark. We will share this feedback with our Team, and I hope that you feel free to reach out to me when you next have an opportunity to visit. We plan to launch our Fall menu soon; come and see what is new! Respectfully, Charles Campbell - Ashburn Supervisor
Hello, Thank you so very much for such a positive review! We are dedicated to offering each guest a 5-Star experience, and I am glad you were satisfied in that regard. You must return soon; our Fall menu is just around the corner! Please feel free to reach out when you return! Respectfully, Charles Campbell - Ashburn Supervisor
Food was awesome, service was great and attentive, would highly recommend this place.
Moises was an amazing server! Everyone was so kind and quick to serve us as well as resolve any issues we had. The food tasted incredible! I would dine here any day
Good food, great service, great atmosphere. Convenient location
We dined here prior to a concert at the Rosemont Theater across the street. With the exception of the cranky woman at the front, it was excellent and we highly recommend! Our waiter was outstanding. He asked about our plans and if they included the show, and he followed by making sure our meal was served as swiftly as possible. I regret we didn’t make note of his name. My son loved his burger, hubby and guest really enjoyed their bolognese, another enjoyed his fish fry, and I really enjoyed a pizza with accommodating GF crust and held the cheese to make it vegan. I’d go back!0
Really great find. This place was perfect. Before we even got to the drinks and food, the staff was amazing. They ALL were super friendly and attentive. It was our first visit, we wrent even guests of the hotel and we were treated amazingly well. Then the food and cocktails did not disappoint! The cocktails were great, a bit strong for me but for the price I would hope that they would be. The burger was amazing and a pulled pork special was so flavorful. The cookie dessert was perfect. Definitely a great find, will visit again when in the area!
Very clean and well run operation. Staff is exceptional!
Great dining experience before a concert at the Rosemont Theatre. Excellent service with a warm, welcoming, and courteous staff. Perfect menu options with a good variety.
Although the service is pleasant, I have experienced gaps in attentiveness.
Friends and I went during restaurant week. We each ordered from the set menu. $38 for appetizer, main dish and desert. There were 3 choices of appetizer and main dish, so we got one of each and sampled everything. The portions were very generous and food was delicious. You got a lot of food for the money. It was actually too much food. Restaurant is eerily quiet. Couldn't understand why it was so empty. Host was not particularly friendly but the other staff made up for it.
Pre concert for Rick Braun. Our waiter was terrific (sorry I’m blanking on his name!). We ordered way too much food - a pizza AND entrees but they were just as good the next day. Lovely restaurant with good choices. And a wonderful intimate venue for smooth jazz is just down the hall!
Saturday morning breakfast with college friends; perfect central location for all of us! Food and service were both very good - no complaints. The place was very quiet; not many guest at the hour we went.
From the time we walked in our experience was delightful. The host was friendly & our server,Sid, was very pleasant and accommodating. We ordered a pizza & a burger. Both were delicious.
Awesome service. The food was great