The Counter - Palo Alto
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They were a bit busy, so I’ll give them a little break. But maybe if there were another waiter, tables wouldn’t have to wait so long for their orders. I ordered a shake and had to ask for it several times before I finally got it. By the time I got it I was halfway through my dinner. Food was good, the same as always. The place was packed and a long line of people waiting for a table.
Love their fries.
It was the day of farmers market. Outside tables were crowded, but our server was caring and attentive. Recommend.
Opentable is not honored consistently here. Upon check in at this restaurant we informed them that we had an open table reservation and the reply was “You do?” as the host walked away without any further assistance. Service here is slow and no one seemed to “own” our table or seem interested in hospitality. By now we should’ve learned to stop visiting this branch.
The hostess was really rude and didn’t care about the fact that we had a reservation
Also the food took a long time to arrive
Made a reservation, but apparently the email from Open table did not make it to ‚The counter‘. We were told that we have to wait for 30 Minutes. We decided to go somewhere else
Service was extremely slow even though the place was not crowded. I was very disappointed in the grilled chicken. Food is much better in the Cupertino location.
It's a good place for burgers. The service was good. I didn't like the Parmesan shoestring fries, too strong in flavor. The vegetarian sandwich I had was just okay. I would go somewhere else for more vegetarian food options.
The food was delicious but the service was less than satisfactory. Almost nonexistent. Table was wobbly as well.
Best burger and fries ever- Gluten free!
Consistency good and love the free birthday burger coupon - thank you!
Food was good. Sides came out 10 minutes before sandwiches which was annoying and I’m not used to paying for refills for regular ice tea. My fault for not asking but still...
Crab cakes on kale salad with lemon vinegar dressing and grilled vegetable kabobs were delicious.