The Hampton Social - Skokie
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Having been to other Hampton Social locations we knew what to expect in the way of ambiance & food and were not disappointed.
Service however was slow & confusing. We chose to sit at a hightop near the bar and though a server showed up initially to take our 1st drink order, we had to go to the bar to order another. When we asked what happened to our server the bartender said he would be taking care of us. Being the bartender, he was a little busy, so it took a long time to get orders placed.
This was at the beginning of the Covid-19 outbreak and the restaurant was relatively empty for a Friday night and there seemed to be plenty of servers meandering around. We didn't quite understand what was going on. We weren't in a particular hurry so it wasn't a problem for us.
At a time when restaurants are sending out emails to re-assure during this time you'd think service would be top-notch, as it has been before at other locations.
We went early for happy hour. The decor is so fresh and cute. The most awesome piano player and singer was playing. Sounded like John Mayer. Took my friend out for her birthday. We ordered drinks and the guacamole and chips. They brought us extra chips because there was more guacamole than chips. I had the BLT steak salad and it was PHENOMENAL! She had the salmon salad and loved it. Service great. Would go back for sure!
Nice place and excellent food!
Went for a family birthday dinner. There was a book launch event occurring at the same time and that crowd was extremely loud, with live music and microphones, etc.. We could not really hear ourselves speak at all. If HS wants to do private events they should probably make a private room for them. It was really intrusive to our dining experience.
Service, Food and everything was good. Got their early and couldn't be seated right away...had to wait the 15 minutes to for original time.
live music was awesome
We loved everything we ordered! I absolutely love the Brussels sprout dish & the salmon preparation was fabulous! My husband loved his burger!
It was really nice and the musician playing there was literally so good.
Not our first time at Hampton Social and we usually love the river north location, so we were excited to try the Skokie one! It was overall an “okay” experience for most of the party but pretty horrible for one of us. Food was good, but the service (today specifically) wasn’t great. My friend had a dairy allergy that she had mentioned as soon as we met our server. When we ordered, she asked about the dairy content in her food choice and asked to remove what she knew had dairy and made sure to communicate to our server to let the kitchen know about her allergy in case there were any ingredients that could contain dairy. When her food got there, her burger patty had breading on it which made her hesitate (good for her for catching that detail). As soon as she noticed the breading, we tried to find our server which took a good 10-15 minutes. My other friend and I were already halfway through our food when we got a hold of him, then he went back to the kitchen to double check the dairy content of the breading, came back and took her food away and offered a chicken breast to substitute her dish. My friend felt better. As my other friend and I were finishing up our meal, probably another 15-20 minutes later, my friend still doesn’t have her food and the server comes back to apologize for the wait as they were still thawing the chicken so it will be a little while longer. At this point, my friend was already very frustrated and upset because we walked in starving. So we cancelled her meal and we got our check to find another option for my friend. It was handled very poorly, although they were very nice about it, but it was a dairy allergy that could cause an anaphylactic reaction for my friend that they did not take seriously. They could have offered an option that did not require an extra 40 minutes to prep on top of our initial wait, as they already messed up the first time after the emphasis on the allergy from the beginning. Not sure we’ll be back to this location!:(
First time there. Great but too noisy. The manager said he's working on the nose & was very accommodating
Excellent food and service. Music a bit too loud. Difficult to hear table conversation.
Very loud. Hard to hear others at table (6) Food was excellent. Especially loved the Brussel Sprouts. Kids raved about the burger also.
Wyoomal, thank you for taking the time to leave a review. While we're happy to hear that you enjoyed your meal, we're sorry that the acoustics took away from your experience. We appreciate the feedback and will do what we can to improve for the future.
Great other than getting seated 20 min late but they covered our apps and a dessert which was nice!
Great food. A bit awkward when it becomes obvious that the server forgot to put one of the four entree orders in though.
Good food, great service and atmosphere. Overall very positive - can't wait to go back.
LouisG, what an awesome review! We're so happy to hear that you enjoyed your visit. We appreciate the recommendation and we will be happy to see you in the future!
Very busy on a Saturday, but we were seated fairly quickly. We were greeted right away and shown our table. It took a little bit for our server to come to our table, but she was still very attentive and apologetic about our wait. The food was very good and the drinks were probably my favorite! Thank you for giving us a wonderful meal and to celebrate our birthdays together!
Thank you so much for the nice review. We're glad you enjoyed your visit and we appreciate you choosing our venue to celebrate your birthdays. We hope to see you again in the future.
Delicious burger and delightful atmosphere for catching up with a friend!
NikkiWL, thank you for the nice review! We're happy to have provided the atmosphere and cuisine to enable you and your friend to spend quality time. We appreciate the recommendation and we hope to see you again.
Great place, love the food and ambiance. Awesome that is kid friendly
Went for Sunday brunch and found something for everyone in our party- including the kids. Loved the ambiance and decor. Highly recommend!
Fish & chips were horrible. Way overcooked with way too much batter
Food good - noise level terrible - we could hardly hear each other.
My daughter and I went for an early lunch. We both had the smash burger. It was fantastic! Homemade pickles gave them a special taste! Our only complaint was that fries we ordered for an up charge were served warm. We requested a new order but by the time we finished our burgers, they still hadn’t come. We will try again.
The environment is so fun, they often have live music. The food and drinks are delicious! Definitely recommend!
The restaurant was very nice. My girlfriends and I had a great time. The food was good and the restaurant is cute.
The only annoying thing was there was private party next to us of about 30ppl and they were able to make remarks over a microphone. The entire restaurant could hear it, it was very odd. If your restaurant does not have a private room with a closed door then you should not be giving anyone a microphone.
Love it here. The food is super tasty as well
Sat down at the table and there was food on the floor . Waitress was not friendly , seemed like she had a cold and had no interest in her job. . She was very slow to do anything . Food is good but prices are a bit steep .
Yes! This is in a very good location and the service is awesome!
Yummy food ! Great service:) will be back soon :)
Despite of Valentines Day evening Stephanie was wonderful and food up to expectations.
Great experience. Great service. Food was delicious.
Our favorite place.
Food was decent and I like the space; servers just need a little guidance on (i) how to clear plates that are clearly done and (ii) how to pass the food out to customers w/out reaching across another guests plate.
Was not that busy asked to be moved to another four top they would not move us there because they said they had a reservation for that specific table I said we also have a reservation they said no not for this table you can only do that on our app .The table was empty for almost 45 minutes…a couple other tables emptied out at that same area ...they would not make any other accommodations for us ... not great customer service!!!
We had a wonderful server, George and ordered the restaurant week menu which was very large. Portions were very big. The food was tasty but the chicken wings were odd. Too large and flavored strangely. Steak frites, salmon, chowder were all delicious.
The restaurant is airy but very noisy.
Best burger in town. I also love the side salad!
Third try and service is terrible each time
I dont know what it is about this restaurant but there seems to be lack of support staff like bussers to set & clear tables, or any management walking around checking in on overall service throughout the restaurant
A shame because the food is good and we ordered multiple courses , the problem is dirty plates were left behind at every course filling the table . How can you enjoy the fresh food with all the dirty plates just piled up . We started to clear our own table by placing dirty plates on neighboring empty tables
That should never happen anywhere , and this is not the first time this has happened at this location . I was hoping first time it was an exception of being short staffed , but sadly it has been every time I’ve dined there . For the cost , there are many other places to go where the service and having a clean table to dine at are good as the food
We had a lot of people and our server only forgot one item which she quickly brought to us once told. Very nice person and was the perfect place for a bright lunch on a snowy day
Loved it. Good food, great service and nice environment.
KellyN, thanks so much for the great review! We appreciate your patronage and recommendation and hope to see you again soon.
Food is good and restaurant is adorable. Been a number of times and the service is never great, but definitely a great brunch option in the suburbs!
7581, thanks for the nice and honest review. While I'm happy to hear that your meal is always satisfying, our goal is to have the service be just as enjoyable as the cuisine. We appreciate the feedback and will use it to improve for the future.
This place is just ok not bad not great