The Rising Sun, Backwell
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Beautiful new decor, excellent staff, great food. Felt very comfortable in current COVID climate.
Amazing food, it is my local pub and recently visited 2 times after a long break, and oh my God, what a surprise. New chef and what an amazing food. Thank you
Hello, Thank you for writing such a lovely review, we're delighted you had a wonderful visit with us!
Very Covid safe-drinks, cutlery etc brought to your table on a tray for you to remove avoiding additional handling by staff. Tables spaced out really well. Lots of hand sanitizer available.
Food was excellent (Sunday lunch), well cooked and presented. Professional and friendly staff who have obviously been well trained.
Hi Dot, Thank you for taking the time to write a review, we're delighted to hear you had an excellent visit with us!
Last minute Sunday lunch with some family. Couldn’t fault a thing.
Hello, Thank you for the review, we're delighted to hear you had an excellent visit!
Great food but service a little slow. But would good back again.
Hi Matthew, Thank you for taking the time to write a review and share your feedback. We're pleased to hear you enjoyed your meals!
A bit expensive for pub food Plus wine is very expensive but overall a very please at evening
Food was lovely service was very good
Hi Barbara, Thank you for taking the time to write a review, we're so pleased to hear you had a wonderful evening with us!
We thought the food was really good and imaginative, that's why we made the trip to Backwell as normally go to the Bear and Swan as closer to home.
Service was fair, although a bit slow. Many people came in to the restaurant without wearing a mask and were not challenged about it which was a shame.
Hello, Thank you for taking the time to write a review, I'm sorry to hear you felt disappointed with your visit. We do actively ask customers to wear a mask and every guest that books are informed they will need to wear a face mask. I know we have had some guests that have informed us when booking that they are medically exempt from wearing a mask and so it's possible these were the guests you noticed. We are ensuring we are strictly following all Covid safety guidelines.
The food was excellent. Unfortunately the service of everything but food was slow. Having said that I would go back in a heartbeat.
Hi Samantha, Thank you for taking the time to write a review, we're delighted to hear you enjoyed your meals and will certainly take on board your feedback regarding the service and make improvements!
I have eaten many times at the restaurant. Always been superb. On this occasion there were insufficient staff and the service was very slow. My pie was a little overcooked as was my wife’s chicken and chips. She advised the waiter of this issue and left most of the chips.
On the positive side the staff were extremely pleasant and the pub clean and well spaced for Covid.
Hate to criticise in these difficult times but was very disappointed.
Hi Paul, Thank you for taking the time to write a review. I know we had some technical challenges that meant that things took a little longer to sort and the manager was pulled away for some time to try and fix the problem leaving the team a little short of hands. We're really sorry that this affected your visit and hope we can make your next visit an excellent one!
Breakfast was very disappointing. Completely missed the notes on the booking as it was a special occasion. It is our local pub but could be so much better.
Hi there, Thank you for taking the time to write a review, we're sorry to hear you were disappointed with your recent visit. Unfortunately we don't provide birthday cakes and candles but we are always happy to bring a pre-delivered cake out and have a sing along with you! I am sorry that this was not made clear before your booking and we'll work harder to contact reservations in the future.
Excellent quality food that was good value. We will definitely be coming back for more!
Hello, Thank you for taking the time to write a review, we're delighted to hear you had a wonderful visit with us!
Staff were very friendly and helpful. Covid measures excellent. Food arrived just the right amount of time after we ordered. Food was fabulous. Only negative would be not enough vegetarian on the menu but what we had was great. Would recommend a visit.
Hello, Thank you for taking the time to write a review, we're delighted to hear you had such a lovely time with us and we hope to welcome you back again soon!
Prices seem to have increased and not the same atmosphere anymore. The waiter was lovely though. The squid starter and duck main both very chewy and couldn't eat most of it, which was a shame having spent almost £60 on two meals we didn't really eat.
Hi Deb, Thank you for taking the time to write a review, we're sorry your recent visit left you with some mixed opinions. Feedback is essential to our growth and development whether good, bad, or ugly and we'll certainly discuss your comments with our kitchen team and make sure your next visit is an excellent one!
Pleasant pub, just lacking atmosphere due to the current necessary guidelines.
Hi Julie, Thank you for taking the time to write a review, we're pleased to hear you had an enjoyable visit!
Everything was lovely, except for my beef. It was very underedone and sinewy
Hi Deborah, Thank you for taking the time to write a review, we're pleased to hear you had an enjoyable visit. We do cook our joints on the more towards rare so that people that enjoy their beef more pink aren't left out! We can of course always cook yours a little bit more to order if you let us know!
I have eaten at the rising sun on several occasions and have always thought it 5 star
However my husband and I went on Saturday evening and were greeted pleasantly and shown to our booked table however I ordered a large New Zealand savaugnin it came in a large glass but was not a correct measure and neither was it the normal lovely wine they serv
Then several things Off the menu so ordered liver which came Luke warm hardly any gravy - no bacon mash with no salt - very gristly - again not the normal standard
My daughter and husbsnd came in with children and sat for 35 minutes waiting for a drinks was order to be taken then another 30 minutes for food order - they arrived as we ordered our first drinks and we took the children home with us after eating 3 courses because they were still waiting for theirs
I also noted that three other tables had to get up and ask for drinks because they were seated and then forgotten
All new staff but no one doing much
Hi Barbara, Thank you for taking the time to write a review, we're sorry to hear your recent visit left you feeling disappointed. We do appreciate all the feedback we receive as it helps us to continue to grow. We will discuss your feedback as a team and work to make improvements.
The food was excellent and staff friendly and abiding strictly by the "Covid" rules. The restaurant was very quiet so lacking in ambience but only to be expected during these times. Would not hesitate to recommend or return.
Hi Jenny, Thank you for taking the time to write a review, we're pleased to hear that you had an enjoyable visit with us. We're actually in the process of doing some decorating and making some changes so do pop back soon and hopefully you'll find it a much cosier atmosphere!
We were staying so we ate in the restaurant both nights.
The food was good, service a little patch, with the new laws of not leaving the table, but they could have done with another member of staff.
Would not put us of and would visit again.
Hello, Thank you for taking the time to write a review, we're pleased to hear you had some enjoyable meals with us!
Highly recommend the Rising Sun. Lovely clean, modern rooms with the most amazing comfy bed and linen. Delicious food and fantastic service...veggie breakfast was perfect. Thank you to Flynn nothing was too much trouble. Wouldn't hesitate to stay again.
Hi Sheila, Thank you for taking the time to write such a lovely review, we're delighted to hear you had such a lovely stay with us!
Food was excellent and plentiful, service was great too
Hi Alison, Thank you for taking the time to write a review, we're delighted you had a wonderful visit with us!
Fantastic evening at The Rising Sun thank you for a delicious meal and outstanding service!
Hi Gerry, Thank you for taking the time to write such a lovely review, we hope to see you again soon!
It was a very quiet Sunday evening, we were greeted by a bubbly a
and helpful young lady. Food and drink service very good. We will be back
Hi Nicola, Thank you for taking the time to write a review, we're so pleased to hear you were well looked after during your visit!
This was our first visit back since Covid and they have created more space for social distancing, the staff all wore masks and there were plenty of hand sanitiser's dotted throughout the pub. The food was as good as ever, I had calamari to start with which was delicious followed by Roast belly of pork, there were plenty of fresh vegetables and we had a side order of cauliflower cheese. I could not fault either the food or service, this is the best pub on the A370 between Bristol and Weston in my opinion.
Hi John, Thank you for taking the time to write such a lovely review, we're thrilled to hear you had an excellent visit with us and hope to see you again soon!
Great food, was really tasty. I had had a starter alongside two mains to make up a full meal. Very tasty indeed. My partner had a burger and was not disappointed, again tasty and cooked nicely.
Staff were very polite. The restaurant itself has been decorated to a high standard and was clean including the toilets.
We had a room booked and again can't fault it. Beautiful room.
Breakfast the following morning was fantastic and included in the room price. We will definitely be paying another visit :)
Hi Leah, Thank you for taking the time to write a review, we're delighted to hear you had a wonderful stay with us and can't wait to welcome you back again in the future!
Overal lovely pub good food and drink but a over priced for its location.
If you have children rear garden plenty big enough
Hi there, Thank you for taking the time to write a review. We're pleased to hear you enjoy visiting us but we'd love to know how we could improve for your future visits!
As always the food is very good , this is why we come here. The fact there was a 30% discount on the overall bill was a bonus and always helps
Hi Keith, Thanks for taking the time to write a review. We're delighted to hear you enjoy visiting us!
Second visit within one month as we were so impressed first time. Second visit did not disappoint. Friendly unhurried service, very pleasant, comfortable surroundings. Covid precautions good. Food excellent, maybe slightly more expensive than traditional pub food, but well worth the extra cost. We were pleasantly surprised to have 30% taken off of overall cost as we had booked early.
Hello, Thank you for taking the time to write such a lovely review - we're delighted to hear you've enjoyed some wonderful visits with us and we hope to welcome you back again soon!
Lovely setting and some great food.
Ideal for the romantic dinners or group gatherings.
Hi Paul, Thank you for taking the time to write a review, we're delighted to hear you had a lovely visit with us!
Lovely range of good quality homemade food.
Great butternut squash and carrot soup
And toffee pudding was worth every calorie .
Very attentive serving staff.
Room was well spread out for Covid until a party of 10 arrived and all sat together.
Very hard for staff to split them and adhere to rules. This made me feel quite uncomfortable. As we were just leaving it was fine.
However overall we all had a delicious fresh meal and we will be back for sure
Even got 30% off due to a promotion !
Hi Lesley, Thank you for taking the time to write a review, we're delighted to hear you were well looked after during your visit with us! We have been asking all guests how many households they are coming from when taking reservations over the phone to make sure we've been following the guidance at the time. It's imperative that our customers feel safe and welcome with us and we are doing our utmost to follow the evolving government guidelines.
Very friendly and welcoming place, service was quick and food arrived in no time at all
Hi Lisa, Thank you for taking the time to write a review, we're delighted to hear you had a lovely visit and were well looked after! We hope to see you again soon!
Given the current circumstances an enjoyable meal thanks.
Hello, Thanks for taking the time to write a review, we hope to welcome you back again in the future!
Very nice relaxing environment, good food and friendly staff.
Hi Megan, Thank you for taking the time to write a review, we're pleased to hear you had a lovely visit!
Excellent food and service with great staff too. Highly recommend this to all.
Hi Richard, Thank you for writing a review, we're delighted to hear you had a great visit!
It was a nice meal however i am doing this review to stop recieving emails from open table
Kids eat free and good playground for young children
Hello, Thank you for writing a review, we're delighted you had a great visit!
One of our drinks was forgotten; after about 20 minutes had to remind member of staff that we were ready to give our order and they hadn't realised we were waiting; opened outside door next to us without asking if we minded and it got very cold; took ages to work out how they could take our payment as we wanted to pay separately. Should have been easy with just two of us.
Last visit was 2 years ago - hadn't been back as a staff member had been very rude to us.
Extremely disappointing that although as before, the food was excellent, the service was still a let down.
Such a shame.
Hi Rupert, Thank you for writing a review, I'm sorry to hear you were disappointed on your recent visit. We'd love to hear more about how you think we can improve and encourage you to contact us directly so that we can make sure your next visit is an excellent one!
Great atmosphere and lovely food. Good value with the Eat Out to Help Out discount
Hello! Thank you for taking the time to write a review, we're so pleased to hear you had a great visit!
Lovely steaks,perfectly cooked and served. Good that we were able to 'share' a starter.
Hi Carol, Thank you for taking the time to leave a review, we're delighted to hear you had a lovely meal with us! We hope to see you again soon!
As a coeliac I appreciated quality delicious gluten free options.
Hi Rachel, Thank you for writing a review, we're pleased to hear you felt well looked after during your visit!
Food was excellent. Everyone enjoyed the dish they had chosen. Staff very friendly but stuck to rules by leaving dishes at the end of table for social distancing. it was however very noisy when we first arrived due to a German Gentleman speaking no shouting in the restaurant. Not sure if his collegue was hard of hearing!! They however had either left or retired by the time are food arrived . I will definitely eat here again and congratulate you on making us feel very safe. Thankyou.
Hi Jennifer, Thank you for taking the time to write such a lovely review, we're delighted to hear you had such a wonderful visit and can't wait to welcome you back again soon!
The Rising Sun, Backwell bietet Takeaways an, die Sie telefonisch beim Restaurant bestellen können: 01275 462215
The Rising Sun, Backwell wird von 133 OpenTable‑Gästen mit 4.3 Sternen bewertet.