Tony Roma's - Perth
The ribs were just okay. For somewhere that specializes in them I expected better. Serving size was adequate. Decor seems a little dated now. Banquette seating was not the most comfortable.
Amazing food and people. Little slow with staff for service everything else was great
Okay, it is not a pub avenue, but the prices are set as a 5 start restaurant, which it is not. So food is okay, the place of okay, the price is too high, and you can go to a nicer place and have a much better meal for the price paid.
Fabulous food! Ribs to die for! Went with a large party of 16 & everyone was happy with their meals! I was also super impressed to not be charged cakeage for a birthday cake as lots of restaurants do now! Will definitely be returning! :)
Went to dine on Saturday 30/8.
Noise continue to be an issue at Tony Roma especially when it isbpacked on weekend. You have to raise your voice for converation at your table.
Food maintain at its good consistency.
The waiter for our table provides good service but (the manager/supervisor?) keep coming back and took our extra table and chair away. Not too fussy if they politely say they needed the extra chairs and tables as the restaurant is full, however taking it away without communicating poorly is really bad service, ruin the nice food at the restaurant.
I’ve been here a few times and have to say, service is going downhill. Food is still good as usual, but your staff need ‘updated’
I’ve never seen so many miserable looking staff. I understand it gets very busy, and that can difficult, but if you don’t like your job then get out. Management need to review staff attitudes to the people keeping them in a job. I don’t expect to be treated like a king by any stretch, but reasonable service (ie not waiting 15 minutes for a drink, after 10 minutes trying to order it in the first place and I’d prefer to have to only ask once to get one) I don’t think I was being too demanding. The waitress looked we were really interrupting her day by wanting some food outside the 30 seconds after we got the menu time slot we were allocated! If you’re not a people person don’t be working in a place where your job is to take food/drinks orders then deliver said orders...
Website advised that kids eat free, but management refused to honour advertising promise.
Expensive & unimpressive
Had better ribs at local pub
Not worth it
If you are going before a show make sure you let the staff know. I did at the time of booking and when we got there but our food was still slow to get to us. When we asked where our food was we were told that it’s really busy we’ll have to wait. I told the waitress that I had explicitly stated in our booking that we were going to a show and needed to be out by 7.30 at the latest. Everyone around us that ordered after us received their order before us and our appetiser came out at the same time as our mains but it was too late, we sent it back. As a restaurant you would have been aware of the extra people that would be there for dinner because of the show at RAC arena so you should have catered for that. The food was good but unfortunately because we had to eat really quickly we couldn’t enjoy it.
We waited an hour and 10 minutes for our main meals. My $50 meal was cold. I am pregnant so I can not have cold meat. They made another plate. JUST warm this time. Was cold within 5 minutes. I told the man at the counter and asked if I could get some form of discount as I am very disappointed. He argued with me for about 5 minutes and gave me a meagre 10% discount. I will DEFINITELY never dine here again.
Customer service is very poor
Meals average but overpriced
We won't be returning
New menu has reduced options, reduced sizes and increased prices.
No baby back ribs . V disappointed. Others were good
Good food, well priced. Waited an hour for our food and it came out in dribs and drabs, not all together, so some people had finished eating before others had even received their food
Disappointing that Eye Fillet Steaks are no longer available on the menu and Fillet Medallions are the only item available that is similar. Overall, as usual, the food was excellent and the service very good.
Hi just wondering why did ye change the menu ?
The old menu was much better.
Why get rid of the buffalo wings ?which is being one of your best starters for years.
And why get rid of the roma sampler?
And change the sides your aload with your main.
Yummy food, not cheap but worth it. Good ribs. The small taster menu is good so you can try more stuff and share it tapas style.
Delicious food. The onion basket is a must and the ribs were fall-off-the-bone delicious!
While we expected a wait due to the restaurant being very busy,slightly over an hour was too long.The food was then cold,like some dishes where waiting while the others weren't complete.For example the burger came out first but was very cold and pasta arrived last but was warm.we had only 10 minutes to rush to the Arena so it was lucky the location to the venue was close.The service was good and apologetic but over an hour wait is too long.I would return but not in peak times or if I had another commitment to go to.
Drink service was very slow. I ended up having to order 2 drinks a time to ensure I wouldn't run out before we got service again. Food was quick and good. Made a booking a month in advance and was stuffed in a table in the corner at front.
Understand when an establishment is busy it can be challenging but having to ask three times where your drinks are is not good enough.
As a Regular diner at Tony Roma's in Perth we keep returning because of the food and the Service, Tony's is our Must go to for Ribs when ever visitors are in town. Never Disappointed
Pity there is no byo. Makes it an expensive night Excellent food and will be back
Food was great, was hard to fit dessert in but we managed!
Service was excellent.
Good variety of food to choose from.
Good value for money
Menu has changed which was a little bit disappointing for us, my partner ordered something like he normally gets and wasn't super impressed. Just wasn't the same as it usually is and we are kind of regulars.
Wasn’t very impressed. People rave about the ribs here but they were sickly sweet and dry as if they weren’t freshly cooked, rather reheated in a microwave. Chips were just warm and the steak was tough.
We were so impressed by our visit. We asked to move tables to a more spacious booth for the 4 of us to enjoy dinner and it wasn’t a problem. The head waiter could see the trainee struggling and he assisted straight away. The waiter happily offered to change our orders to some old classics we liked. One guest asked if they did Chocolate Martini’s, which they didn’t but then came back with one especially made for her. Very attentive, accommodating and lovely staff, topped off by the best ribs ! Overall, it was our best visit and we will be back again soon !
We had a great night and cannot speak highly enough of their service.
We chose Roma's after a previous great night but this was going to be a good test for the restaurant as one of our group is a vegan.
Yes we did let them know when we booked our table but what the chef prepared for her was stunning.
The entrees and other main meals were also fantastic.
Thank you for helping make it a great night out.
Great place to take the family - Ribs were fantastic
Food is always amazing! Service is quick and the waitstaff know the menu and food!
Yummy food, good selection and competative prices. I'd definately recommend and I'm sure we'll be back!
The food was amazing and quick! However we were left after dinner, no one came to see us again to offer coffee or desert so we had to wave someone down after half an hour. No biggy though we had a great night. Thank you
Good food, service could have been better. More staff needed as we had to wait ages just to get someones attention to get us dessert menus at the end of our main course
Food was great as always. Only the service on this visit was a little less than usual. Bit of difficulty getting our orders taken
Food was run of the mill tbh for anything but a run of the mill price..
The food was amazing.It a good place to chill out with family &friends.😊
Food was just ok. Got a confirmation email suggesting where we could park for free. Asked to redeem free parking when paying for dinner and told it wasn't available.
Ribs were not bast with a lot of sauce like what I remembered. Also feel as though the size portion has reduced.
I use to come here all the time, but haven't been for the past 3-4years. I was disappointed that their signature meal (ribs) is so expensive. I spent $49 on ribs where most other restaurants charge around $42 for the same meal. I don't remember having spent that kind of money on ribs in the past.