Tuscan Kitchen - Portsmouth
Delicious and accommodating. Will definitely be back
We had a 6:15pm reservation. Our seating was fine. Our cocktails and salads were served timely. However, we did not get our dinner served until 7:30pm. Our server a-apologized that the kitchen was baked up. As we heard this, the restaurant was half vull. THey did have a private function going on, which we assumed was the cause for the delay.
We were cisappointed. My dinner did come out hot, but my husbands meal was slightly warm. At that point, we just wanted to eat. The server offered us a free canoli in apaology for the delay - not really a concession for the extended delay.
The latest of many visits to Tuscan Kitchen. It is always enjoyed. Every once in a while something is just a little off, I attribute that to the individual creation of every dish. This kitchen puts out many meals and several locations but does everything fresh so the preparation can sometimes be a little different. The Burrata is excellent. Probably needs a better description on the menu, though their excellent waitstaff would be happy to describe it. This is a mozzarella dish with a creamy ricotta type cheese inside. Wrapped in prosciutto the flavor combinations are amazing. It's an expensive appetizer, but well worth the treat. Arancini are always my favorite. Sometimes they are a little cold in the middle from not being cooked long enough. TK always fixes this if/when it happens. Bolognese was disappointing this last time. Bolognese is a pasta dish with a very complex ragu (meat sauce). The sauce usually cooks for hours and has a deep rich flavor. The pasta (fresh and delicious at TK) is the vessel for the ragu. On my recent visit I felt like the past was dipped in a pot of sauce, shaken clean and plated. I should have had ample sauce to accompany the pasta. Unfortunately this wasn't the case, but I was already full from enjoying other items to worry about having it remade. My tip to everyone is if you're not happy with a meal they WILL fix it if at all possible. TK is not inexpensive but is worth it for the quality and care they put into each dish. On occasion something is off and I can live with that. Great place.
New Years eve
Went for a New Year’s Eve dinner for 2. Excellent menu options, service was solid for a busy day and the food was excellent. Went in expecting to pay a decent amount and to my surprise the value is top notch here. Thank you!
Service was great, server was very knowledgeable about the menu and wine very cordial. Food was delicious, loved the atmosphere and ambiance. Great overall experience
Food was good. Portions were small for the money
It was Christmas Eve. Our waiter was fabulous and the food and ambiance were amazing.
We had Christmas Eve dinner, the special Italian Seven Fishes Feast menu. This was an expensive proposition, $65 per person without beverages included. So naturally much was expected. We enjoyed the appetizer Zuppa di pesce , and the next dish of squid and octopus. But elements of these were poorly executed, or at least “underachieved”. Put a crouton on the soup! Cook the cannellini beans to a palatable softness. The linguini with shrimp, next up, was proportionally much too small for a “primo”, leaving one wanting more. And then woefully missing was a course of something green and fresh, like a small Caesar salad, or insalata mista. We went right to the entrée- a square of salmon which was over cooked, and the lobster was mainly a roux stuffing that had a plastic texture.
It’s always a risk to have a prixe fixed menu. This chef would do well with some advanced oversight or a group tasting before offering and pricing a special holiday feast. This menu needed some adjustments, easily correctable, and at this price a necessity.
My wife and I did their “Feast of the Seven Fishes” special event, with the wine pairing. The fixed menu was very creative. Good pairings with the wine.
The service was rushed...new courses arrived at the table before we were finished with the previous. I mentioned that to our main server, and she fixed it.
I do like the Tuscan Kitchen and will return.
Four people...only 2 dinners came out..we had to wait 10 minutes for the other 2 dinners. Steak dinner was not good...brought out a new one but that wasnt good either so they did credit us! Maybe an off night...still annoying!!
We had an inexperienced waiter and service was slow. The appetizer and the bread course was excellent, the wines were good although slow to arrive. Our food was very late, and we had to ask someone to expedite it so we could get to a concert. It came with seriously charred crusts on the pizzas. This is the first poor experience we have had at TK, and I'm sure it was unusual. We had out of town friends with us, so that was embarrassing. We arrived at 5:45 with a reservation, seated immediately, but had no food at 6:50 when we asked someone to see what was wrong. Bolted our food down and exited at 7:15 for a 7:30 concert.
Had the Thanksgiving Turkey dinner. Very small portion. Hope their regular menu is better. No bread with the meal. Tablespoon of potatoes and stuffing. Was it a good portion of turkey though.
My best friend and I loved this place, I have heard mixed feelings on the one in Burlington MA but this one was excellent. We each split a ravioli (cheese and lobster) and it was delicious. We also split the chicken parm which was huge. We took the most home and enjoyed it the next day. Would visit again!
Our server was great and the food was excellent. Would recommend to all my friends
Very poor all the way around. Will not return.
A great fun and delicious dinner with friends! We had an issue where some plastic packaging wound up in a salad portion but the staff was absolutely fabulous and provided us with a complementary desert sampler for our entire party.
Great Waiter in Eddie, very attentive. We were attending the Show next door. My food was excellent, my wife's was too much pasta sauce after she asked for less... All's good, we thougherly enjoyed!
Server was outstanding. Made our experience great.
I used to recommend your restaurant to others, but you’ve changed so much, including the menu, that it’s just not the same anymore. You got rid of the amazing carpaccio/arugula salad which was the reason I wanted eat there that night. Your pizza’s and some appetizers are smaller, there’s no antipasta dish that has veggies, cheeses & meats all in one...you have to order separately. Crazy for an Italian restaurant not to have a true antipasta dish. There’s no salt & pepper on the table anymore, and if your server is too busy to check on you, you just go without because you don’t want your food to get cold. Olive oil would be a nice plus on the table as well, especially since your olive oil served with bread is now full of olives, garlic, & rosemary, which is very yummy, but there’s not much oil & balsamic in the dish anymore. The one thing my kids love most! Other than that my family enjoyed their meals. I would, however, suggest not adding extra sugar to the butter/sage ravioli dish. The butternut squash ravioli makes it sweet enough that you don’t need to sweeten up the butter & sage sauce which was disappointing, but maybe others like it. Browned butter & sage is such a fabulously simple & unique flavor that maybe it should be kept that way. Maybe just paired with a cheese or mushroom ravioli instead of something sweet...just my 2 cents!
15 yr Anniversary luncheon
Very good food and the waitress was excellent! Will visit again!
Waitress was excellent. Service and food
Superb. We were not rushed out after our meal. We had time to reminisce old times
As a Tuscan regular, I'm happy to report that last night's dinner (a pork special) was even better than every other previous dinner I've had there. They're now offering a regular cod with spinach risotto, which is what I'll try the next time I come! Bravo a tutti, Tuscan Kitchen!
Been to other Tuscan Grille locations and put this visit right up there with previous dinner engagements
Overall great restaurant; they need a wider selection of entrees though.
Waiter was attentive! Food was terrible. Ordered the meatball pizza barely any sauce or cheese on the bread even the server said that needs cheese. 3 tiny meatballs for the whole pizza it was pathetic.
We made reservations but were seated almost 30 minutes after the selected time. My daughter's meal was cold in the middle, a testament to "prepared" meals as opposed to freshly made. Our waiter, Ozzie, was quite good but his polite & deferential attentiveness couldn't offset the less-than-appealing evening. The noise level was bothersome, there was food remnants and napkins on the floor, & the bathrooms were poorly attended. The occasion was our 18th wedding anniversary but, in the end, the evening seemed to be more of an endurance than an experience. I don't think we'll be dining at this restaurant again.
My wife and were looking forward to enjoying an early dinner at the Portsmouth NH Tuscan Kitchen on a recent Saturday night. We arrived and were seated just before 6PM. Unfortunately, things went downhill from there. It took an unreasonably long period of time before anyone came to the table to offer drinks, bread or anything else. Once we had drinks our server disappeared and did not return until about 20 minutes later to ask if we had decided on dinner. No explanation of why it took so long, no discussion of the menu or any special items. We were ready anyway and ordered our meals.
As we waited, we could not help but notice other service issues around us….most of what we observed related to unreasonably long periods of time to order, get served or process the bill. Well, we understood what others were experiencing as it was over an hour after our arrival and we still had no food. We asked to see a manager and some time later a manager did come to the table, carrying our meals. After all this time both meals were cold and after waiting this long, we had had enough so we let the manager know we had decided to leave. Her response, “its Saturday night, I’m sorry this happened, but there are more important things to be concerned about”.
Well that is certainly something about which we can agree. There are more important things in life than poor service and cold food in a restaurant. But most restaurants build their business on service, food quality and preparation. Certainly sometimes things can go wrong, but that is the time for management to at least show some concern and try to make things right. At Tuscan Kitchen it would appear that they are unconcerned about how long their customers wait, how their food is prepared or whether their customers are likely to return. We certainly will not be back.
Food was excellent but a little pricey for the portion size.
Osman was amazing! He made us feel like we were the only ones in the restaurant. Exceptional service and food!
This was our first visit. It was the best. Can't wait to return.
Waiter was awesome. Server did bring wrong app for wife but server immediately resolved the problem. Great food and atmosphere will be nack
Great service and great food. Can’t wait to go back!
Wonderful anniversary dinner!
Awesome food and service.
Tuscan Kitchen gets an AA+ for service recovery and our waiter was exceptional. Food -- not so much. As we each bit into our scallops (appetizer) and realized they were badly undercooked as was the bacon wrap (almost raw), our waiter stopped to ask how everything was and, before we could answer, he said "They don't look like they're cooked enough." He whisked them away for a replacement, a manager came over to apologize and when the dish was returned, fully cooked, there were 5 scallops instead of 4 -- very nice. I ordered the bone-in sirloin extremely rare. My husband ordered the ribeye long bone medium rare. Mine was delivered barely pink in the very middle slice (and no bone) while my husband's was very rare. I was about halfway through the meal (we're not complainers -- it tasted okay, just not as good as it would have had it been cooked to my preference, so I wasn't about to send it back) and our waiter came back to see how everything was and asked me if it was rare enough. He looked down at it and observed it wasn't rare at all as I confirmed it was not. I said not to worry -- it's okay. He then looked at the ribeye and asked if he could take that back for further cooking, which we declined. A few minutes later he came back to say that my entree was removed from the bill. I said that wasn't necessary, but, when the bill came, in fact it had been removed. So, the high point was excellent service recovery, but, unfortunately, that comes at the price of unsatisfactory events. Our gelato, sorbet and coffee were delicious at the end of the meal, we laughed the whole thing off as a result of the full moon.
Celebrating our daughter’s birthday.
While in Portsmouth my wife and I decided to dine at Tuscan Kitchen after the staff at our hotel gave it a good recommendation when I asked about it. After being seated our waiter was very prompt in providing us with menus and water. After scanning the dinner options my wife decided upon the mushroom ravioli which she enjoyed very much. I started my meal with a Caesar salad and as my entrée I chose the Italian sausage that was delicious. Tuscan Kitchen has a very nice wine list and I found an Orvieto which complemented our meals very nicely. Throughout our meal our server provided very good service and the next time we're in Portsmouth we will definitely return.
Service def needs to get better! Every place that I have ever sat - bar - tables in the bar section - tables in restaurant - always waiting! for drinks/food!