Village Pub & Grill - Village Hotel Newcastle
Disappointed with the new layout of the communal areas. It was much better when it was a seperate bar and restaurant. We went for a relaxing family birthday meal (our 2 course meal was included in our room rate) and found it to be anything but relaxing. No designated eating areas therefore we were surrounded by drunk, rowdy people knocking our chairs whilst we were trying to eat our food and generally being disruptive. Tables are too close together. The new work space where the bar used to be is a waste of space at the weekend. I think the hotel would benefit from creating a section for people who are having meals and a section for drinks only. There's nowhere else to sit in the hotel for guests. Couldn't fault our meals or the service however will not be returning for food at the hotel, we will just dine elsewhere if we ever stay again.
Food was nice but a bit pricy. Sunday’s are my preferred time to go with the Sunday lunch offers.
I enjoyed my stay this week, I was travelling alone through work and the staff made me feel very welcome. The service was very prompt and the food lovely. I liked the atmosphere in the eating area although it may not be to everyone’s taste, it was bright and busy with people having meals.
We decided not to dine there as it was full of kids shouting & running around, we likened it to a blackpool bar on a Saturday afternoon.
Upon checking into the hotel I went to the restaurant to check my table booking I completed online. They had no record of this but could still book us in. I would have been disappointed if I hadn’t checked and went to restaurant and couldn’t be fitted in. Other than that great service
Already did a review on facebook, buuut this hotel deserves more reviews on all
platforms for the service me and my partner received whilst staying at the hotel in Newcastle!🤭
Lovely staff on arrival, very smiley and welcoming!👏🏻
Women in grey suit was most informative and guided me checking in on the self check in machines, She was very sweet and we had some lovely chats! 🧚🏻♂️
Whilst staying I had already phoned in advance about my fella’s 23rd birthday meal and they went out of there way to make it extra special for his birthday, the staff we’re catering and lovely!
He received a loveellly chocolate cake with free Prosecco for us both, FOR FREE!...Now that’s how you treat your guests!👏🏻🥰🌈
Thank you for our meals, nothing to fault at all..well done to chef that served us on 26th Jan!💛🧡💚
We hope to re visit in the future!🚗
1st time eating in a few years.. Food wash very nice. Service was excellent bistro bar manager is a natural u dident feel like he was doing it because it was his job.. The way he spoke to you made u feel specia like u were the only one he needed to worry about. but he treat everyone like this such a special quality to have. He made everyone welcome it was so nice. The food I couldent fault was Sunday lunch. Loved the chefs counter. Atmosphere was lovely people relaxing.. We can't wait to visit again will be recommended to all family and friends.
The food was generally good but we much preferred the old system of the carvery. With then new arrangement where your food is delivered on a plate it means I had some things that I wouldn't have chosen and some, for example the cabbage, which I was served far too much of. It looked like it was done this way to fill up the plate. We would only go back for Sunday lunch if had a similar offer of buy one get one free, I don't think the individual price is very good value for money now, whereas it used to be with the carvery.
I enjoyed Sunday lunch at the Village which was good value as I had a bogof. Don’t think and I’d have been so happy if I’d paid full price of £15 each The food was nice and I loved the selection of appetisers , very nice ! lunch was hot and tasty , I prefer to have the food served rather than carvery so that was good. Nicely cooked veg and good rice Yorkshire pud Only criticism is that the meat was cut very thin and I like a thick slice of meat I’d return when offers are available
To be honest, we were somewhat disappointed in our visit / meal and it was no where near as good as the carvery style sunday menu we thought we were going to get. There was not much choice at all for starters or desserts on the 'help yourself ' part and there was a shortage of desserts, only 2 to choose from - a plain cheesecake and yogurt pot type desert. Also, no spoons available for the soup or deserts. The Sunday lunch itself was quite standard, nothing special. I enjoyed the beef but my husband wasnt impressed with the processed turkey he got.
Staff were pleasant enough but we cleared our table of both starters and mains ourself as no one seemed to want to take our used plates away do we ended up putting them onto another table or on the bar! Only positive was that I had purchased a voucher so instead of £50, we spent just over £25. I most certainly wouldn't pay full price for what we got and wont rush back for sunday lunch.
Very disappointed as our kids loved it last time with the choice and especially the ice cream machine but this has all been changed and not for the best.
Eaten here on many occasions but didn't enjoy this last experience at all. Booked a table for 3 people for Sunday lunch. Sunday lunch set up has changed and it wasn't a good experience at all. The starters were mainly fish choices. Mini canapes of smoked salmon and avocado, smoked mackerel, mini prawn cocktails, smoked mackerel pate. The only non fish choice was salad or soup. The soup had a sign saying red pepper and tomato, so I thought well at least that's something my daughter can have, lifted the lid and it was green! I asked the waiter what it was, he said sorry I don't know; so I asked him to ask the chef, he came back and said it's leek and potato but didn't change the sign. We ordered three roast chicken dinners which were average although the veg was nice and fresh. The desert table was the left overs from breakfast.... pan au chocolate, yoghurt or chocolate muffin, although the waiter said we could order from the kitchen at an extra cost. My daughter was still hungry when we left, so at a cost of £45 for 3 of us for lunch without our drinks, we didn't feel it was value for money and won't be returning.
Food was amazing standard pub food but good quality , a good choice
Good food good serv6 and reasonably price value for money enjoyed food and the stay there
Food cold and atmosphere including clientele was rubbish. Would not recommend especially when they forgot to bring our deserts then brought the wrong one. Naff
The startes where better than the Sunday lunch.
The lunch was bland & the meat was like what you get from Asda in the packet & you only got 2 slices. It certainly wasn't value for money £40 for two with drinks. Wont be going there again.
Staff and place all lovely but was just let down on the food really the old Sunday menu was perfect wouldn’t mind the price increase but old menu lot better
Very relaxed and excellent service by staff. The food was prompt and we all enjoyed the experience.
The food wasn’t cooked very well, my rice was hard, and my husband steak was fatty
Amazing food amazing prices and staff were absolutely fantastic. We definitely wouldn't hesitate to come back here. The staff went above and beyond to make our visit amazing.
Food hot two meat carvery, disappointed with roasted potatoes as the were frozen and oven heated . Staff fantastic very helpful
Very busy. Too many people for space available. Sports broadcasting very intrusive. We had 2 courses from set menu as part of a deal. Same menu every day so we had to have same thing on second occasion as nothing else we liked. Waitress did not explain to us happy hour just offered us wine at £6 a glass when we could have had it for £3.25. Food OK .
Great waiter, very attentive and professional
I found the place different to many chains, and had some character, comfort and pleasant atmosphere. The food was good, in fact the fish in the fish & chips, was excellent. Sleep comfort was good too. Location, fairly quiet and away from things, but like the Silverlink Biodiversity Park opposite for an ealry morning stroll.
I’m already taking this up with Stephen Robinson manager as we had an awful Sunday lunch experience with non existent service and only scraps left for the food, highly disappointed.
Ok need a change of menu and not a fan of all tv screens whilst dining
Food was fantastic. Service was great. The place looks brilliant after the recent makeover. Our kids had a great time and so did we. It was the perfect place for a fathers day meal
Massive improvement, called by chance and returned with 3 days.
Village burger = 5star
Blue cheese burger = 5 star
Fish & chips = 5 star.
Love the sports suite with 95" plasma tv you can hire, love the bar set up.
And Wendy was so very welcoming, good laugh.
The village hotel for a stay if lovely and the food was nice however the Sunday lunch was not the best. The starters i.e tomato soup, prawn cocktail and other were lovely but the roast its self was very poor quality food and the gravy like water i would not return for a Sunday lunch.
Food and service good however noise levels on Saturday pm ridiculously loud..not conducive to dining more like club level. Terrible when wanting to dine in peace.
Lovely food however this was let down due to slow service.
Of us thoroughly enjoyed our dinner, good value for the price
Everything about Sunday lunch with my disabled mum was a disgrace
Food wasn’t the best. Payed for dinner, bed and breakfast would have been better off booking a restaurant somewhere else. The staff were nice but nachos and burger weren’t nice, left most of it. Bar was busy and noisy
We went for Easter Sunday lunch and as always it was amazing.we have been a few times now and never had a bad meal. We will be going back .
Excellent service great staff lovely food great selection.
Buca di Beppo no longer exists , yet bookings are still being taken!
Food was fabulous - lots of choice. Service we received was excellent, with individual waitress/waiter for each table. Our waitress could not be more helpful! We also received a lovely Mother's Day gift of vouchers to be used at the village hotel itself. Overall a very pleasant experience that we would recommend to friends and family and would definitely book again.
We were in the Inspiration lounge for Mother's Day. Buca di Beppo no longer exists! We had a coffee in Starbucks with my mam before lunch and the noise level was unacceptable due to renovations. I appreciate that work needs to be done, BUT on Mother's Day?? We were not warned about this, just had to put up with it, even though I complained and asked to see the Manager.
The Mother's Day meal was OK not brilliant. Not as good as last year :-(
We lost our dad just over a year ago and wanted to take our mam somewhere different and none of us had been before and I just wanted to say we all had a absolutely lovely day, staff were extremely friendly and helpful, food was gorgeous and such a good choice, a great day all round! We are thinking of using our vouchers to come to a theme night nearer Christmas!
This restaurant is NOT open and you should not be taking bookings for it .We were reseated in the Pub restaurant which had a different menu to what I was expecting
Village Pub & Grill - Village Hotel Newcastle wird von 154 OpenTable‑Gästen mit 3.6 Sternen bewertet.
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