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So - Mo 20:30 - 21:30
Di - Mi 20:30 - 22:00
Amazing views, food, and service!
They ran out of a lot of the things we wanted (including table service bread). The food we did get was good and the service was great.
We apologize and understand the disappointment of menu items being sold out. Thank you! Rich T.
Service was ok. Food good. Ambiance was nice.
Fantastic place to see people watch the Embarcadero, and experience wonderful food. We were extremely pleased with our service even on a busy Friday night and the food was far better than great. We were seated on time, got great table by the window and the oysters started us off with a bang. The crab and salads were also wonderful and the fish entrees were exceptional.
Sounds like a great night at Waterbar! Thank you NeilB! Best, Rich T.
Great food and service! A bit on the pricey side but we enjoyed it.
This was a special occasion with friends. We were given a great table by the window and the food, beverages and servers were top notch. I noticed a crack in my glassware and this was replaced immediately with a fresh drink.
What a lovely venue in which to enjoy a seafood lunch with a side of bay vista. The prix fixe is an incredible deal and the food was delicious. There were a few issues with dishes and drinks requiring extra time, but we were enjoying our visit and didn’t care.
Hi gourmetgal, Thanks for relaxing and enjoying! Best, Rich T.
Fantastic service and delicious food - this place never disappoints
Great food and service. atmosphere is cozy and great night view of ockland bay bridge. just only hope serving to be more faster
It was wonderful and our waitress was knowledgeable and helpful giving us insights into the menu :)
I eat here once a quarter for business and this was the BEST meal I've ever had there. Food was really great; the steak perfectly cooked and the first bite of the tuna salad was so good, I lost my train of thought and that's saying something! Felix (our server) was also +++
Great to hear barbaras! Many thanks, Rich T.
Camarero habla demasiado para tener una buena propina pero el resultado es que acaba siendo pesado.
I planned a birthday dinner here and everything was perfect. The reviews definitely helped in my restaurant choice selection. But after I walked in the ambiance was amazing, the staff was amazing, the food was amazing and everything personalized that I requested was there and perfect for the occasion. The Bay Bridge views were obstructed slightly but nonetheless gorgeous and the fish details are perfect. I can’t thank you enough. I will definitely be back whenever I’m in San Francisco.
Hello DawannaL, We are happy when amazing is used multiple times in a review! Many thanks, Rich T.
Extraordinary food, service and view. We did have to wait about 15 minutes even with a reservation (which we had had for several weeks.. We literally had the worst seats In the restaurant and still had a magnificent time. Advice??? Book early! It is amazing.
Thank you Alicia, Just a great THANKS to you for enjoying! Rich T.
Underwhelmed, unimpressed and never going back. Came here for wife’s birthday but waiter and manager that served us didn’t acknowledge the occasion at all, even though I brought it up on the reservation and when ordering.
Waiter looked bored and miserable, didn’t smile at all.
Food was so so, definitely overpriced for what we got. Ordered the shrimp dumplings, which was tasty, but 3 small dumplings for $18 is ridiculous. Sea bass was good. The mahi was undercooked and cold, even though we asked for well done.
Didn’t stick around for dessert and went elsewhere.
Definitely do not recommend this restaurant, we’ve been to others along he Embarcadero that are much better for similar prices.
We were there to celebrate my husband’s & his sister’s birthdays. I made a mistake in the time of the reservation and the host was most accommodating and still managed to get us a view table. He saved our evening and we made our show reservations on time. We ordered the Sea Bass, the Opah and the Halibut. Each dinner was delicious. It’s one thing to have a good meal but all three entrees were exquisite. This was our third experience at Waterbar and it was equally outstanding. Would highly recommend for any occasion.
Michelle, Thanks so very much for celebrating with us at Waterbar! Best regards, Rich T.
Incredible. Impeccable. Paying for the views? Sure, but the service and menu/quality were absolutely fabulous! Thank you for getting it right.
Thank you CaperD, Premium seafood carries a premium price; we are about providing a great overall experience and appreciate guests that appreciate what we do. Our best, Rich T.
Reservation was cancelled due to power outage and we weren’t even notified. We still came to the place and had to drive for an hour, but they didn’t even apologize.
We lost power and could not do anything about a reservation system that was not accessible due to the power outage, we do apologize. Thank you, Rich T.
Extremely disappointed. We booked through open table for lunch outside on Saturday. We arrived at the restaurant looking forward to the experience only to find the restaurant closed due to a power outage. Opentable had confirmed the reservation a short time before but nobody had the courtesy to let us know! We had just spent $20 on a cab to get is there!
We understand and apologize. This day was completely out of our control due to a uninformed PGE outage that left us with no ability to access our reservation system. If we could have had this access, we must certainly would have called all of our valued guests. Thank you, Rich T.
The food and service was amazing ... will be visiting again very soon
Thanks Teamnosleep21! Best, Rich T.
Wonderful food, service, and ambiance. Not overly pricey given the high quality of the dishes.
Seafood is hard to beat and ambiance is one of my favorites in the whole city. Our waitress was amazing!
Thank you so much Martha! Rich T.
Our party loved the Lobster roll, was one of the best! The elegant presentation of the plum sorbet was as amazing as the great flavor! Absolutely will return!
Thank you Wandal! Rich T.
Great service. Delicious mussels. Wonderful view.
The food was terrible. Major ingredients left off, the entree meat served stone cold on a cold plate, canned products used in dishes. This restaurant has gone way downhill.
Hello Au, Respectfully, we are not going downhill. We proudly have a 4.6 score on Open Table for example. We have never used a canned anything on our menu, nor never would. We understand that you did not like things, but there is no reason to attack integrity of our business or any business. Rich T.
Our most disappointing San Francisco dining experience by far. We booked far in advance deliberately because we wanted a special table with the outstanding view this restaurant is renowned for. Being relegated to a marginal location in the rear dining room, while two tables remained empty in the aquarium room, was an insult. The host staff must have been hoping for someone more 'important' to drop by. The wait person was aloof, borderline snooty; she did not enhance the dining experience. The food was very good, but not remarkable. The ambiance of 'trying to hard to be trendy' detracted. Not the place for a friendly, comfortable meal. We wont be back.
Hello Kristy, Well, this is so humbling for us to hear. I have sent your review to the entire hospitality team, as we never want our guest to have the perceptions that you share. I apologize for the disappointment and thank you for sharing your feelings. We pride ourselves on providing special guest experiences for our guests and never do we want to under-deliver for them. Sincerely, Rich T.
We ordered the 16oz steak, seabass, and veal and few appetizers to share for 5. Food quality were excellent however I feel everything is salty especially the pasta that goes with the steak. We told the server and she brought us a new pasta which was still salty. Otherwise everything else were cooked to perfection. We had a very fun night. Thank you.
Many thanks Babie! We will share with chef, our best, Rich T.
I asked for a nice table and we were seated in the middle of the restaurant which was very busy. My wife had a nice view whilst I spent my time next to the fish tank.
The waiter was rude and arrogant and it was all he could do to give us the time of day. He was slow.
The management were very friendly. Portions are not generous. There was a prolonged delay between the starter and main course.
When the bill came they had added $43 for a gratuity which I cancelled. There were only two of us and the service left a lot to be desired. Never again
If you are in San Francisco this restaurant is a must.
Thank you Prince! Visit again, best, Rich T.
The service was impeccable, as always. The food was delicious, as always. The ambience was lovely, as always. Thanks for another great Birthday Bunch celebration.
Thanks for celebrating with us! Best, Rich T.
The staff were friendly and knowledgeable. I have a severe gluten allergy and the chef viewed allergies as a challenge and changed preparations to accommodate my needs when possible. The food was delicious and the presentation was fabulous. Wine list was extensive, I brought one bottle and corkage was waived when we bought additional bottles from the wine list.
So happy to hear of the extra care we pride ourselves on delivering for our guests. Thank you kathleend! Best regards, Rich T.
The staff was incredibly attentive, gracious and accommodating, that’s what makes the difference between a meal and a great experience, thank you!
We so agree! THANKS! Rich T.
Our waiter was one of the best
Waterbar is known for having a great outdoor space to enjoy a meal but is equally known for it's bad service. I took family I had in town here hoping that we could get some good luck when it came to the service and they could have a lovely meal on the water. Big mistake not going with what I already knew. :(
Right when we sat down we ordered our drinks and 2 dozen oysters. About 15 minutes later (still with no drinks delivered) our server took our entree order and we reminded them we were waiting on drinks. After a full hour passed with no drinks and no food we asked our server what was going on and she said there was a miscommunication. At the 1.5 hour mark a manager came to apologize to us and tell us the food would be on them. After two hours sitting and waiting we got our entrees, two of which were the completely wrong order. At that time we let them know two of the dishes were not what we ordered, we never got the drinks and and no longer needed them and that we also never got our oysters. They ended returning the entrees and bringing them back with the oysters (all free of charge which is obvious at this point). The manager was pretty rude to us for being visibly frustrated stating that servers are humans too and you can't get upset over little things. We never by any means were rude to our server or not understanding with her. However, two hours with no food or drinks, then wrong food, and barely half of an apology is pretty unacceptable.
Simple to say I won't be going back and I will be reminding people that the rumor of the terrible service is unfortunately a very real thing... even from management.
Our waiter & busser were very friendly, welcoming and made my wife & I very comfortable !! The hostess took a bit of time to show at their station but it was a busy Friday night. They offered to kept my wife flower arrangement cool while we were dinning 😉 Muchas gracias 👏🏼
Absolutely delightful! The location of the restaurant is of course wonderful. And there has never been a Pat Kuleto restaurant that wasn’t artistically appealing...The theme of fish related Design is particularly lovely here. The food including the halibut was cooked perfectly...Service was excellent And unobtrusive...A delightful evening!
Many thanks Miz!
Outstanding meal! The flavors of each dish were exceptional to go along with the awesome views of the bay! Everything from start to finish was a hit!
Happy to hear you enjoyed the whole snapper, they are so great to share! Many thanks Dr54, best, Rich t.