Wok n Fire - St Charles

4.2
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955 Bewertungen
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30 USD und darunter
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Pan-Asiatisch

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Zwanglos
Für Rendezvous geeignet
Kreative Küche
Das Restaurant Wok 'N Fire befindet sich in Downtown und serviert moderne pan-asiatische Küche sowie interessante Sushi-Kreationen in einem luxuriösen Ambiente. Das edle Dekor im Wok 'N Fire ist ein wahrer Augenschmaus. Aber warten Sie erst, bis Sie das Essen sehen! Jede Mahlzeit hier ist ein wahrer Genuss für alle Sinne.
Was 955 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.2Basierend auf kürzlich erfolgten Ratings
4.4
Essen
4.2
Service
4.1
Ambiente
4.1
Preis-Leistung
Lärm · Gemäßigt
70 % der Gäste würden das Restaurant einem Freund empfehlen
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MJ
Chicago
1 Bewertung
vor 3 Tagen besucht
Gesamt5Essen5Service5Ambiente4

Excellent food (lettuce wraps and stir fry) and service

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MF
Chicago
1 Bewertung
vor 4 Tagen besucht
Gesamt5Essen5Service5Ambiente4

The food was delicious and the menu was packed with variety. Our server was very friendly and attentive. We will absolutely come back again.

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OT
Chicago
1 Bewertung
Besucht am 12. Januar 2020
Gesamt4Essen5Service4Ambiente4

Celebrating a birthday. Everything was excellent... including a nice birthday dessert. Only improvement would be to have someone pour the purchased bottle of wine. We had to pour our own glasses.

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SZ
San Francisco
1 Bewertung
Besucht am 11. Januar 2020
Gesamt5Essen5Service5Ambiente5

Always good. Food, service and value is consistently excellent.

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L
Chicago
5 Bewertungen
Besucht am 3. Januar 2020
Gesamt2Essen2Service5Ambiente3

I haven’t been to this location in about four years. Extremely busy and overpriced.

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OT
Chicago
2 Bewertungen
Besucht am 1. Januar 2020
Gesamt5Essen3Service4Ambiente3

Food was good.

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r
Chicago
10 Bewertungen
Besucht am 31. Dezember 2019
Gesamt5Essen5Service5Ambiente4

Thomas S, our server was great, food was great and it was fun. However, Thomas was initially not my server because the server i was supposed to have wanted to leave early because it was New Years eve. Thomas was great though and took over. Lastly, this was a great night but the bartender that night, was kind of rude and definitely, not helpful nor was she happy to be there. She needs some instruction on customer service. Once again though, Thomas was great and he was rewarded for his great work so whomever didn't want to stay and wait on us, you lost a big tip

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OT
1 Bewertung
Besucht am 31. Dezember 2019
Gesamt5Essen5Service5Ambiente5

Food was perfect and filling

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s
Chicago
33 Bewertungen
Besucht am 31. Dezember 2019
Gesamt5Essen5Service5Ambiente5

Had a nice early New Year’s Eve dinner with my significant other before celebrating the festivities of the new year. Dinner was hot, tasty and delicious as was my date later in the evening!

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F
Chicago
6 Bewertungen
Besucht am 30. Dezember 2019
Gesamt3Essen2Service5Ambiente2

Very average taste and quality. Best item on menu is spicy edamame.

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JG
Chicago
7 Bewertungen
Besucht am 29. Dezember 2019
Gesamt2Essen4Service4Ambiente3

I don’t like leaving bad reviews, and my comments are in regards to timeliness of our reservation. I had a reservation for a party of 10, actually arrived a bit early, yet didn’t get seated until almost 45 minutes after our reservation(cmon Sunday nite in st Charles?). I understand places get busy and diners linger. It was clear that they tried to cram in another seating right before our reservation, and literally did nothing to try and accommodate. When we finally were seated, we were rushed as our party had babysitters etc.
What’s most disappointing is the manager was in plain site, I’m sure he knew what was going on and made zero effort to even talk to us. He clearly went to other tables.
Food was standard, waiter did good job.
We skipped apps, some drinks dessert, etc so they lost out on revenue.
I won’t book a large party here again, even though I have several times in the past. It’s actually off my list for employee events moving forward.

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OT
Chicago
1 Bewertung
Besucht am 28. Dezember 2019
Gesamt5Essen5Service4Ambiente2

Food was excellent! Will be back!

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OT
Chicago
1 Bewertung
Besucht am 28. Dezember 2019
Gesamt5Essen5Service5Ambiente5

Wok n Fire has such good food! We love coming here, and Conor did an excellent job serving us. He was very friendly, and on time. The food was great, especially the Tom Yum soup and the Macadamia Chicken. Make a reservation for weekends, it gets busy fast. Will be back for more !

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OT
Chicago
2 Bewertungen
Besucht am 26. Dezember 2019
Gesamt3Essen3Service4Ambiente2

Average food. Average ambience. Average service.

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OT
Chicago
2 Bewertungen
Besucht am 23. Dezember 2019
Gesamt2Essen5Service1Ambiente5

We waited over an hour and a half for our entrees. Usually we never have a problem here but it was apparent there was a problem in the kitchen because everyone in the restaurant had to wait a very long time

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A
Chicago
18 Bewertungen
Besucht am 22. Dezember 2019
Gesamt4Essen5Service5Ambiente4

We like the restaurant food was specially great this time. All of the requests were addressed on time.
Our server was great and always friendly and attentive.

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OT
Chicago
2 Bewertungen
Besucht am 20. Dezember 2019
Gesamt5Essen5Service5Ambiente5

Great food and fast service!

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OT
Chicago
2 Bewertungen
Besucht am 14. Dezember 2019
Gesamt3Essen4Service3Ambiente3

Server did not make us feel relaxed or welcomed. . She barely stood there long enough at the table to listen carefully. We had to basically tell her that we wanted several appetizers as she walked away from the table. Do you want my business or not? We felt rushed to get our orders in , even though the restaurant was dead. She did fill the beverages twice, and even asked if we needed anything, but honestly, it felt like a cheap fast food restaurant not a birthday celebration!
Food tasted good though. Kitchen obviously knows what they are doing.
Manager needs to address hygiene and protocol for food service. I cringed seeing the blonde gal delivering food to our table ,as well as the other tables, with her long hair dangling in the food! Wear hair pulled back, please!

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FP
Chicago
4 Bewertungen
Besucht am 13. Dezember 2019
Gesamt4Essen3Service4Ambiente3

We've been here several times before but this time we went to celebrate my daughters birthday and didn't have such a pleasant time. The did was medioker at best. It was cold. Most of us ordered the teriyaki steak! Others had the Mongolian steak and it was warm and delicious! I don't get it! Maybe it was just an off night.

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CK
Chicago
4 Bewertungen
Besucht am 6. Dezember 2019
Gesamt4Essen5Service3Ambiente4

We had a very nice dinner at Wok’n Fire - the food was great, particularly the salmon and steamed garlic spinach and the pad Thai. However, the noise level on a Friday night was very high so we’ll probably avoid that night the next time. Our waitress was quite amiable but distracted - perhaps too many tables to service? But we’ll be back.

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NP
Chicago
18 Bewertungen
Besucht am 3. Dezember 2019
Gesamt5Essen5Service5Ambiente5

Excellent food and nice service

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OT
Chicago
2 Bewertungen
Besucht am 29. November 2019
Gesamt4Essen4Service4Ambiente3

Service was rushed and not special. Restaurant is loud. Food is good.

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AM
Chicago
3 Bewertungen
Besucht am 23. November 2019
Gesamt1Essen1Service1Ambiente2

It was cold, the restroom smelled awful, service was very slow. Drinks too forever and were delivered one by one very slowly. One meal was made wrong and had to be sent back. It took almost 10 minutes for the correct meal to come. No apology was made and one of our diners sat without food while everyone else ate. A second meal was also made incorrectly and we sent that back as well. It came back correctly made when everyone else was done eating and it was time to pay the bill. This was over 90 minutes later from the time we sat down! Once again, no apology, just excuses. We requested it be boxed up and removed from the bill. Then the server and manager started to argue with us and refused to comp the meal if we wanted to take it home! So, we said to take it off the bill and throw it away. Which they did. Terrible terrible service and what kind of restaurant argues with a customer when they clearly made the mistake!

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PY
Chicago
1 Bewertung
Besucht am 22. November 2019
Gesamt3Essen5Service3Ambiente3

Plenty of help but do slow based on the number of people there. 30 minutes to get drinks. Forgot appetizers although they did comp that which was the right thing to do. We go often but if we were first time visitors not sure I would come back.

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LS
Chicago
5 Bewertungen
Besucht am 15. November 2019
Gesamt5Essen4Service4Ambiente4

Great spot to celebrate a birthday!!

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h
Chicago
21 Bewertungen
Besucht am 9. November 2019
Gesamt2Essen2Service1Ambiente2

Way overpriced Chinese food, and most not very good. Horrific service. Very loud. In short, you can much better food, a quieter atmosphere at cheaper prices at any Chinese restaurant.

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R
Chicago
10 Bewertungen
Besucht am 9. November 2019
Gesamt5Essen5Service5Ambiente5

Everything we eat at Wok n Fire is great

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RL
Chicago
23 Bewertungen
Besucht am 9. November 2019
Gesamt5Essen5Service5Ambiente5

Birthday dinner by request.

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DR
Chicago
1 Bewertung
Besucht am 8. November 2019
Gesamt5Essen5Service5Ambiente5

outstanding food, service and atmosphere. It's one of our favs

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k
Chicago
6 Bewertungen
Besucht am 8. November 2019
Gesamt2Essen2Service3Ambiente2

We've eaten at the St. Charles Wok'n'Fire many times in past and had a great meal. This time, however, the meal was not good. The steak satay appetizer was burned to a crisp . . . they even managed to skewer and char beyond recognition a piece of fat. The manager was sent to our table to discuss this appetizer and said that she noticed it was charred beyond recognition, but she didn't have a minute to circle back to take it away because she was dealing with some other issues. Hmmm, makes you wonder what's going on with this restaurant. My pad thai was not cooked to the flavor/temperature I had asked it to be. The chicken in it must have been cooked by the same unskilled griller because the chicken was overcooked and had a charred/burned flavor that overwhelmed the rest of the dish. We'll be giving this restaurant a break for a while.

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NA
Chicago
90 Bewertungen
Besucht am 6. November 2019
Gesamt4Essen4Service4Ambiente3

Food is always good and the service was good.

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CB
Chicago
2 Bewertungen
Besucht am 2. November 2019
Gesamt3Essen5Service2Ambiente4

It was our server’s first night as a waiter. The drinks were wrong and he brought of the garnishes for my drink in the palm of his hand. He stated he had never poured Prosecco before and asked my cousin how much he should fill her glass. There were just a lot of little things. At one point the manager came to apologize for him bringing over my lemon and lime the way he did yet she didn’t even offer to make me a fresh drink. That I think was the part that surprised me the most. Don’t come apologize and acknowledge it was bad but do nothing to rectify it.

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OT
Chicago
1 Bewertung
Besucht am 1. November 2019
Gesamt5Essen5Service5Ambiente5

Great experience even better food!

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LB
Chicago
5 Bewertungen
Besucht am 28. Oktober 2019
Gesamt5Essen5Service5Ambiente5

I especially appreciate the Gluten Free menu as I have Celiac.

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KW
Orlando
1 Bewertung
Besucht am 23. Oktober 2019
Gesamt3Essen5Service2Ambiente2

I really enjoy Wok n Fire, though this was our first time at this location. The food is tremendous. Unfortunately the environment and service were lackluster on this visit. We were seated in a booth very close to the kitchen and employee 'break area' -- very noisy. It also seems that they've put some very bright lights over the booths, almost a spotlight of brightness, not very cozy. For a special occasion night out (which was noted in our Open Table reservation), it was a bit of a disappointing visit all in all.

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OT
1 Bewertung
Besucht am 22. Oktober 2019
Gesamt5Essen5Service4Ambiente5

Great staff that gave an excellent experience with tasteful food to match.

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OT
Chicago
4 Bewertungen
Besucht am 20. Oktober 2019
Gesamt5Essen5Service5Ambiente5

Delicious! Friendly and attentive waiter, casual atmosphere, not too noisy. Nice place to go for dinner. We tried some new things that were very good. The Yum Yum rolls and tuna sashimi are favorites.

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LD
Chicago
1 Bewertung
Besucht am 12. Oktober 2019
Gesamt1Essen1Service5Ambiente2

For spending over $200 you would at least expect a properly cooked steak. It was completely raw in the middle. So disappointing

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R
Chicago
2 Bewertungen
Besucht am 10. Oktober 2019
Gesamt3Essen3Service4Ambiente2

Host was unawsre of my request on OpenTable for a quieter table. He placed us in the walkway, and when I said I had made a request for a quieter spot, he said "we don't see those requests". Food was mediocre, but high priced. Vegetables are available as an added side dish, added price. Very hip spot, but lots of better food options close by.

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OT
Denver
5 Bewertungen
Besucht am 5. Oktober 2019
Gesamt1Essen1Service1Ambiente3

Waited at our table over 15 mins before anyone came to take drink order. Even after telling the hostess we still had to flag someone down. They kept apologizing. After 20+ mins We finally got a server who was nice and again apologized and said we weren’t her table but she would take care of us. The food was meh it was like an expensive Panda Express The sushi presentation was terrible just globs of sauce with a leaf stuck in it. We were given a free appetizer coupon for our next visit which we thought was funny because we will never be back. Really Poor management someone should have known we were being ignored.

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