Wu's House - Mokena
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It wasn’t very busy,however, took way too long to get service. The waitress never returned unless we asked someone to get her.
Very good food, service and price!
Noise could be lower.
Another good meal.
We went to Wu’s to celebrate my birthday and were very disappointed. We were there with our small children, so as many people know we need to order rather quickly - we never know how long our window is. There weren’t many tables filled and yet our server was MIA. When I was able to order for my children and I the server walked away and hadn’t even taken my husbands order! The server brought the wine and never poured it, forgot drinks for my children and when our food finally arrived it was cold. I can understand a couple hiccups, but when the restaurant is slow this many problems is not justifiable. I think we will be taking Wu’s off the family rotation!
I have been to the one in Tinley Park and thought the quality and favor of the food was a lot better. Over I thought my experience at this location was just ok.
The decor was beautiful, fresh flowers on each table. The food was plated beautifully with generous portions and delicious. Our waiter was a very patient,sweet and soft spoken young lady named Yan. She was very attentive to us and pleasant.
We were celebrating my mother’s 87th birthday, Yan brought her cake and sang to her. We did not ask her to do
We had a wonderful evening and my mother and her sister have already planned when they are going back again.
This location is much more comfortable and intimate than the Orland Park location.
Very nice dining experience. Food was excellent and the service was very attentive!
I’ve gone to several Wu houses. The ORLAND, Oak Lawn and now this location. We chose to dine here for a birthday which we have done for several years and decided to visit this location for the first time.We made reservations and once we arrived found out there was no hibachi grill which was an instant disappointment because we came for that experience. We decided to dine anyway. We ordered off the Hibachi grill and the waiter was confused as to the specifics we asked for. Still no problem. The food then arrived to our table cold not sizzling hot as one would expect. The quality of the food was not the same. I shared my experience with the manager who informed me that several people have complained about the food seeing they don’t have the hibachi and this is why they loose customers. I asked if I could contact the owner and was told he wouldn’t care. We were charged the same price as the other locations and also didn’t get dessert and were told that since it’s not on the menu they don’t offer but, if we told the waiter that we’ve been to the other locations they would likely give it to you. This was a disappointing visit to this location and will definitely be our last time. The lack of standardization for the brand is concerning.
They did not give us soup because they had thrown it all out thinking that they weren’t going to get customers because of the weather. Hibachi grill was not available because they were ready to go home. We were rushed out of the restaurant.
We made a reservation for 9 people at this Japanese Steakhouse for 7pm. We arrived at the restaurant about 645pm. No where is sight were hibachi tables. Being that it was a Japanese Steak house and we were at the other Wu”s we expected the same thing. When I asked they told me they have one in the kitchen for the cook. I was not thrilled about that especially since I called to change the reservation to 10 people and asked to sit at a hibachi table and was told ok! Looking around the restaurant I also noticed there were no large tables yet they kept seating people as they came in even if they did not have a reservation as we stood there waiting. Now I understand with a large group we may have to wait but they were not leaving an area open where we could all sit. At 740 ( our reservation was for 7pm). We went up and asked they said they were working on it. Then they proceeded to tell me that they don’t have large tables. Well fine then why when I called did someone not tell me that when I added. 10th person to our group!!! Finally at 815pm an hour and 15 minutes after our reservation they told us they could seat us as long as we split up. At that point we were starving and being New Years Eve we would not get in anywhere else so we said fine. We thought we would at least have tables next to each other but that again was not the case so we went out as a group and ended up at two tables not near each other! Then the food. We got our soup and salad pretty quickly but then waited for our food. The food came out and was not even near the quality of the Wu’s in Orland Park!! The rice was mushy and all the food had a strange tasting sauce over it. I would not recommend the Wu’s in Mokena! Go to Orland Park where the Japanese steak house experience is what it should be and the food is good!
It’s a nice place but the service is very slow. It takes for ever to have a server come to your table once you first get seated.
Training a lot of new staff, but overall everyone was nice.
FOOD WAS GREAT!
Took my son out for dinner, his first time having sushi, he enjoyed it. Out food was delish and service was top notch. Looking forward to going again with him.
Glasses are plastic so the are scratched up and look dirty, food lacks flavor and seems like pretty cheap grade products are used.
The Godzilla appetizer was spectacular as usual! Entrees excellent as well!
The food was good but the soup that comes with the hibachi was a little too salty.
Awesome environment, great eats.
Nice atmosphere-not noisy. Food was tasty and everything came hot. Portions are large. We split a meal and it was plenty to eat.
Good food, good service, this was our 3rd time back to this location and have found it to be consistent with our expectations each time.
Fantasied place, very fast service, food came out delicious and quick. Place was very clean and stylish. Overall a fantastic experience.
It was our first time there. The service and the food were very good!
The service was very slow. It took 15 min for our server to come to our table. Then it took a long time to get our food after we had the appetizers.
Yes I would recommend Mokena is one of the newer locations. We were celebrating my daughters 18th birthday. My only issue was lighting for those with over 50 eyes the lighting was to low. Otherwise it was a good time with good food and service.
Really great sushi overall. I have had a fair share of sushi and this location does an amazing job with quality of the roll, taste and the presentation. The only gripe would be the cost, it was about 100 for two people and 6 rolls.
Service was fast and very friendly!
Myself my wife and my son were there recently and I have to say, we were very disappointed. The food is like processed meats, the noodles were just terrible. I DO NOT RECOMMEND THIS RESTAURANT!
Food is poorly seasoned and lacks flavor. They also add gratuity for a party of 5 sitting at one booth
They brought people’s plates out at different times. There was a thirty minute difference from the time the first plate came to the last plate. My little boy was in tears because he was so hungry and had to watch other people eat while he had to wait.
There is no hibachi grill but you can order hibachi. They brought our food out separately and at different times like 5 minutes in between. Service was very slow. Food did not taste as good as other Wu locations, very bland . Do not see us returning
Food was good. Prefer to have hibachi tables rather than them cooking in back. The atmosphere is lacking. Nothing has changed from previous establishment Applebees. Service was good .
The food was great! I would for sure go back! The service was good and restaurant seemed very clean.
The ambiance, the food, and Professional, Personable and Very Polite Service
of Jason, was outstanding. Bruce Patrick.
Went to celebrate birthday. Dinner was nice. We’re in and out in probably 30 minutes and don’t think they do anything to recognize special occasions.
The food and service were excellent. I highly recommend eating here. I would definitely be coming back.
We were pleasantly surprised by the flavor of the food. We were in the area for work when we came across this restaurant. The service was top notch!
No Habachi tables
The Goliath appetizer was absolutely amazing! Our dinners were excellent too. Service was a bit slow but overall we were very pleased with the evening.
This was our first time at this location and my family loved it and prefer it to the Orland Location! We will be going back for sure!
This was our 3rd visit. We have tried Tom Yum soup...very good. Sushi, shashimi, kung pao chicken. Fish was fresh and the Kung Pao was not overy sweet as it can be sometimes. We prefer it not sweet, and actually could have been a little less, but the best we've had around here. No complaints about any of the food. We are going back today. No lunch specials on Sunday, but that's ok. I am getting Tom Yum soup again.
The restaurant seemed very clean, which we also appreciate. Keep it up. We are fans!
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Wu's House - Mokena wird von 51 OpenTable‑Gästen mit 4 Sternen bewertet.
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