Zoom Restaurant Glocal Dining

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1. D

   Durchreisender

   Baden-Württembe

   3 Bewertungen

   4.0

   3 Bewertungen

   Besucht am 17. Oktober 2022

   overall4food3service4ambience3

   Bedienung freundlich hat aber leider nicht das Wasser eingeschenkt wie am Nebentisch. Kotelett war leider etwas zu durch gebraten. Wiener Schnitzel war Durchschnitt bis gut. 0,5 l Allgäuer Bübli mit 5,50€ teuer. In Ermangelung fussläufiger Alternativen noch empfehlenswert.

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2. CR

   ChristianR

   1 Bewertung

   2.0

   1 Bewertung

   Besucht am 14. Oktober 2022

   overall2food2service3ambience4

   Der Chickenburger war totgepraten und nicht essbar. Ging zurück. Danach wurde ein frischer Burger gebracht, aber die Pommes nicht (wurden aber mit abgeräumt). Service jung, unerfahren und dadurch leider inkompetent. Für dieses Level und diese Preise ist die Qualität von Essen und Service nicht ausreichend. Nicht nochmal.

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3. LB

   LisaB

   Berlin

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 14. September 2022

   overall5food5service5ambience5

   Alles top, sehr gutes Essen und gute Getränkeauswahl.

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4. FK

   FelisK

   Dänemark

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 5. September 2022

   overall5food5service5ambience5

   Das Essen ist sehr lecker und der Service wirklich gut. Wir kommen gerne wieder.

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5. ME

   MarcoE

   Frankfurt

   1 Bewertung

   4.0

   1 Bewertung

   Besucht am 4. August 2022

   overall4food5service3ambience4

   Das Essen war wieder sehr gut. Ich freue mich, dass die Karte oft wechselt und dass auch saisonale Küche angeboten wird. Bedienung war gestern etwas konfus, was bisher noch nie so war.

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6. R

   Ramo

   Frankfurt

   1 Bewertung

   5.0

   1 Bewertung

   Besucht am 22. Juli 2022

   overall5food5service5ambience5

   Sehr aufmerksames und freundliches Servicepersonal. Alle drei Gänge kamen zügig und waren qualitativ und geschmacklich sehr gut.

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7. W

   Wagnera

   Hamburg

   2 Bewertungen

   1.0

   2 Bewertungen

   Besucht am 28. Mai 2022

   overall1food1service1ambience1

   Zuwenig Angestellte. Tische nicht abgeräumt und gesäubert Frühstücksprodukte nicht dem Preis entsprechend und lieblos präsentiert

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8. EC

   EricC

   Frankfurt

   2 Bewertungen

   4.0

   2 Bewertungen

   Besucht am 30. Oktober 2020

   overall4food4service5ambience4

   Schönes Restaurant mit guten Speisen und einer hervorragenden Bedienung.

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9. VS

   VerS

   Frankfurt

   1 Bewertung

   4.0

   1 Bewertung

   Besucht am 27. Dezember 2019

   overall4food4service3ambience4

   Es hat sehr lange gedauert bis das Essen kam. Sonst aber alles super! Essen war lecker und Service freundlich.

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10. SS

    StefanS

    Frankfurt

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 20. November 2019

    overall5food5service5ambience5

    Ein sehr schöner Abend mit Geschäftsfreunden! Allerdings wusste keiner der Servicekräfte, dass ein Tisch via Open Table gebucht war und sich die Situation erst klärte, als ich einen Ausdruck mit der Terminbestätigung vorzeigte.

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11. RF

    RodF

    1 Bewertung

    4.0

    1 Bewertung

    Besucht am 13. Dezember 2022

    overall4food4service5ambience5

    Food is basic but nice. Staff is really friendly and pleasant. Online booking system is a bit annoying.

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12. TF

    TimothyF

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 12. September 2022

    overall3food4service1ambience3

    Food was excellent. Host was poor and not knowledgeable of reservation process. We were just told to go sit at a table and not directed as others were and were not provided menus for 10 minutes after seating. Waiting staff was extremely inexperienced and it showed.

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13. PM

    PierreM

    Ottawa

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 3. September 2022

    overall5food5service5ambience5

    The restaurant is very convenient, being situated in the hotel, and it’s menu is varied and the food tasty.

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14. HK

    HerrK

    Nordrhein-Westf

    2 Bewertungen

    1.0

    2 Bewertungen

    Besucht am 22. August 2022

    overall1food1service2ambience3

    We were 3 guests and we all ordered Viennese Schnitzel with roasted potatos. Schnitzel smelled odd, potatos were rubber-like. We've never had such miserably cooked food in a restaurant. Restaurant manager gave us 20% discount, we accepted this as we didn't want to spoil our mood by discussions, but from our point of view, rather 70% doscount would have been appropriate. Furthermore, It was extremely difficult for an unfriendly waitress to give us a table at the window although almost all tables were vacant and unreserved.

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15. SN

    StephenN

    Frankfurt

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 25. Juli 2022

    overall5food5service4ambience3

    As a non Vegetarian I don't usually eat the vegetarian option, but fantastic dish after a hard days travelling, good service and a nice atmosphere.

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16. B

    Birjees

    Frankfurt

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 20. Juli 2022

    overall2food4service1ambience3

    The service was very poor. I did not feel like this was a four star hotels restaurant. For a meal at this price I expected to be treated better. Right at the welcome desk I was told I only have 1.5 hours to finish my meal as they have another booking. After that the service staff was not able to explain the dishes very well in English. The website mentioned colouring books for children at the restaurant which were not provided. The service was slow. I had to leave my table twice to go and call someone to assist including for the bill which they lost. Then instead of waiting to bring it up at checkout they thought it was okay to call our room at 10 pm when we were desperately trying to put our children to sleep. It only managed to extend our bedtime by another 30 mins which was far from ideal. Additionally the staff was late in bringing my steak knife which I didn’t mind but since I had started eating she felt the need to shout and tell me to stop so she can give me the proper knife. That was very inappropriate and not the experience I expect after paying 125 euros for my food.

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17. SK

    SjaakK

    1 Bewertung

    5.0

    1 Bewertung

    Besucht am 18. Juli 2022

    overall5food5service5ambience5

    Very good breakfast and diner.Personal is very helpful and friendly.

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18. TK

    TraceyK

    Victoria

    1 Bewertung

    1.0

    1 Bewertung

    Besucht am 16. Juli 2022

    overall1food4service1ambience3

    Two main staff members on no allocated tasks overwhelmed and overworked not enough staff did there best was a real shame .

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19. J

    Jnsm

    Orlando

    3 Bewertungen

    3.0

    3 Bewertungen

    Besucht am 15. Juli 2022

    overall3food3service2ambience4

    The restaurant and bar is understaffed. The bartender didn’t know how to make drinks from the board/menu. We went to try to get a table and the hostess kept telling us we need a reservation. I asked if there was any availability, but she just said we need a reservation. She never told me I could just go online and make one (I figured that out after I went back to my room to try to get room service).

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20. L

    Lisa

    Schweiz

    2 Bewertungen

    5.0

    2 Bewertungen

    Besucht am 13. Juli 2022

    overall5food5service5ambience4

    Good food and nice drinks selection- not too many options for vegetarians though.

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21. MV

    MarcelV

    Frankfurt

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 7. Juli 2022

    overall3food4service4ambience3

    Good food, Nice service, Nice and spacious however a little bit lacking in athmosphere. You can easiliy fellow the conversation at the tables next to you.

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22. JH

    JurgenH

    Frankfurt

    1 Bewertung

    2.0

    1 Bewertung

    Besucht am 28. Juli 2020

    overall2food2service1ambience3

    It's ok in times of COVID to reduce the offer, but don't make us wait half an our for drinks and don't serve premade food which tastes like soup kitchen meals.

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23. OT

    OpenTable Diner

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 14. Juli 2020

    overall3food3service4ambience3

    First at all nobody in restaurant didn’t know about reservation. The kitchen closing at 9:30 PM already, we had 10 minutes only to choose our meels

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24. OL

    OlgaL

    Frankfurt

    1 Bewertung

    3.0

    1 Bewertung

    Besucht am 31. Dezember 2019

    overall3food3service2ambience3

    The food was of fair quality and not very expensive. The service was very slow.

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25. RH

    RHKM

    London

    2 Bewertungen

    2.0

    2 Bewertungen

    Besucht am 29. März 2019

    overall2food2service2ambience2

    Even though I had a reservation and had sent a note about my need for a gluten free meal, staff was clueless. They didn’t even acknowledged my opentable reservation. The vast Hotel restaurant was pretty much empty and I had to supervise every step of my salad + grilled salmon preparation in order to make sure it was gluten free. After all explanation I still got a regular (gluten laden) toast to go with it 😣 When I pointed that out, they said they had gluten free bread! Before I knew it they threw my gluten free slice into the same toaster they’d just used for the regular bread... I had to call them and explain “cross contamination”. Shouldn’t restaurant staff UNDERSTAND cross contamination? Well, they send a cold slice of gluten free bread when it could have been warmed in any skillet, without contamination. I know people don’t really understand celiac disease and how important it is to avoid cross contamination, but they were too unaware of basic stuff. The salad was not very flavourful, the grilled salmon was overdone and the €25,00 was excessive for food and service. Staff was very nice and kind, but absolutely clueless.

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