Ram Restaurant & Brewhouse - Rosemont
Lassen Sie liefern
Food came out incorrect and cold. Large party left disappointed.
Went there before a show at the Rosemont theater, great location for that. Food was actually pretty good, had their Red's IPA and really enjoyed it. The service was a little off but we had a brand new server so can't hold that against them. The facility itself looks a little worn out and could use some updates, atmosphere was combination dive bar/greek diner sort of feel
The food here is always very good. I have never been disappointed. Just a nice place to catch up with friends or catch a meal with your family.
Hostess was not at her post for about 15 minutes, after a huge line collected behind us
Drinks took 30 minutes. We were eating before a concert, and honestly, drinks were pretty important. Massive fail for that!! They were slammed, so I get it, but I figure it’s not their first. There was a concert that night. The food was ok. I wouldn’t return.
Was a complete trainwreck on Saturday 2/22. Was seated at 5:00. Ordered drinks a few minutes later. Was finally given the drinks 15 minutes later. Ten minutes after saying we wanted to order - they took the order. One hour and 2 minutes after - the food arrived. It took an hour to get food. And they forgot to bring mine. At that point I didn't care to eat as we had a concert down the road and just wanted to get there because we were going to be late. But after everyone was about done, they tried to bring my plate - and one of our soups. Sure - who wouldn't want soup for desert.
Not sure why this restaurant was such a mess on a Saturday night. It is not a new establishment. I watched 2 groups walk out - and 2 more complaining about the wait times to get anything. Looks like they sure could benefit from putting a help wanted sign out there. I usually give second chances, but there are too many choices around this place to ever think I would be back.
Our food was good, our server, while nice, did not live up to my normal expectations. We had to constantly ask her for things..towards the end of our meal, she explained that her shift was ending, so she wanted to settle the bill..we were not done eating, and might have had some dessert or even drinks. Never have I ever had a waitress tell us we had to settle the bill because she was leaving..usually, a server hands over the table/duty to the next server, and explains to the customers that she/he is leaving and the new server will take care of your needs.
I made a reservation through OPENTABLE at Rosemont, IL location. I added a special note stating it's a surprise birthday celebration for my Fiance. I also called the morning of to confirm the reservation and said it's a surprise birthday party. When we arrived there was not a hostess at stand. We saw the rest of our party & sat ourselves. We ordered our food and I spilled my drink while server (Alex V. ) was taking my order. Instead of getting napkins to clean up the spill he stood there and attempted to continue take my order. I had to ask for napkins and he said "Do you want the napkins now or after you order the food?" I told him "now thanks", eventhough he saw the drink spill over table and menu. The food came promptly & tasted good. My fiance order a cake but no candle was added or an acknowledgment of his birthday. Lastly when we all received our bill, the server Alex V., stood over each person as we signed and added tip which to me was overbearing.
Our server was amazing!
Subpar service. Took forever
Steak was cooked to perfection as medium rare and the Salmon was delicious, I do recommend and will be going back!
To start the service was great!! Our waitress was so sweet and nice.
The food was just ok nothing special. Our sons soda was just seltzer water no syrup, when we told the waitress she got him a new one but it was the same.. she felt so bad but we just had him drink regular water.
The price was fine just the food was just ok.
Service was awful on Valentine’s Day and the place looked old and dated.
Was quite chilly, food was so so, but waitress was great
Food was tasty. Our waitress was new and had trouble taking our order with the device. I had asked for chips with my burger but received fries. Got my chips and
A friend and I had lunch at Ram since she was staying at the Westin. The food was excellent and we had great service. The atmosphere was very warm and we enjoyed our lunch at the restaurant. I feel it was a great fine near the airport hotels.
This was my first time visiting this location. The restaurant was empty for a Sunday evening. There were a few other tables with guests. The temperature of the room was extremely cold. We all wore our Ciara for dinner. Even though the restaurant was empty we were placed in the corner and felt isolated from everyone. The kitchen area was very loud the staff were talking loudly in Spanish and it was not pleasant. The waiter was kind and pleasant. I ordered the chicken with Avacado and it did not gave the chipotle slaw on the bun and it was e trendily dry. The other guests I was with said there was food was just ok. We left the restaurant and no one thanked us or greeted us. We will not be returning.
Stop in for a burger and a beer ahead if a hotel stay and next day flight out if O'Hare. Very good service and food.
Good buffalo chicken salad and great service!
Food and service were great.
My family and I really enjoyed our experience at the Ram. The food was great and prompt,the calamari was to die for!
Ram has a good selection of food and beer, and the food is always good. I had the steak salad, my boyfriend had the chicken cobb salad, and my sister had the fish and chips. We were all very happy with our food.
Good option to watch a sporting event with a wide selection of beverages and food options.
The food was awful. Burger was like a fast food processed burger - chewy and tough. Tortilla on quesadilla was rubbery. Fish was also not good and chewy.
Service seemed rushed but lack of attentiveness to our table. Food was very basic. They call themselves a brewery yet they do not have any of their own beer on the menu. Overall it was a let down and I will not be returning.
It was just ok, not one thing above average. It was about half full and very cold inside. Our waiter was nice but the food was just average.
Had a really good burger and nice cold beer with a friend at a real cool place.
Adequate service, food was good. Large party in private room seemed to preoccupy staff.
Food was delicious as always and our server was fantastic- I wish I could remember her name. I generally eat keto and they were very flexible in making my burger on a salad with no bun. Great experience all around.
Our experience was just the worst. We put in our reservation notes that we needed to be out of there by 7pm and we didn't get our bill until close to 7:20pm and that was only after having to flag down our server multiple times. Let's discuss what warranted the 1-star review:
*We waited for our food for over 30 minutes
*When the order arrived it was wrong, when letting our server know we had ordered Spinach Artichoke Dip and not what was brought to the table, he told me I was wrong. Just because you put it into the system incorrectly, doesn't make it right buddy.
*When the food finally arrived, the Nachos had been sitting under the heat lamp for enough time to absolutely pulverize the chicken. It was inedible. How do you ruin nachos!?
*Never received waters
*Had to flag down the server for our bill -- the bill was incorrect, but at this point we just paid it and left since we were running so late. Our server had told us we arrived in time for Happy Hour pricing, but he charged us full price instead of the Happy Hour price.
Needless to say...we won't ever be back.
We made reservations and the restaurant was closed.
The waitress was very good. Everyone enjoyed their lunch but one or two thought the salad they ordered was just ok.
Limited menu due to short staff. Food was cold, not very good
Great spot to watch a game for a group ! Good drink and food choices. Conveniently located to good highways for those coming from multiple directions / burbs.
Great atmosphere for watching sports or getting a great and hearty meal.
Service needs to be trained properly.
We ordered a bottle of wine.
Dorthea placed the chiller and bottle on the table
and turned away. What just happened?
She has no clue how to test the wine, nor how to pour the wine.
Simple stuff that shows how ignorant the server is in a bar area//restaurant setting.
It shows that she has never tasted wine before and this really saddened me
and made the meal simply tasteless.
Moreover I asked for a bit of ground pepper on our salads.....
again Dorthea brings the pepper shaker and leaves it.
No service....no clue.
This shows how she has never worked or served anyone in her young and inexperienced life.
Train her or pick someone with experience!
Or business will go away quickly!!
We were celebrating a birthday!
Use VIP deal, basically a 2 for 1. Good deal.
They also have daily specials. Pleasant place, efficient service, good food. Easy to park too.
Just wasn’t good
Food was good and turn around was fast. Only area to improve is we seemed to have lost our waitress when it came time to pay the check. So that took a bit.
A college classmate and I met there because it had a good menu and was conveniently located. The server was attentive, but not did not "hover." She knew the menu and answered our questions. Drinks were reasonably priced as were our dinners. No one tried to hurry us up as is often the case at other restaurants.
We are planning our next meeting there in the near future.