Cooper's Hawk Winery & Restaurant - Naperville
Service was unbelievably slow... Half an hour to get drinks, 15 minutes just to get the check. Two hours just to get through lunch (without an appetizer). Extremely frustrating when the restaurant could not have even been at half capacity. Will definitely reconsider as a lunch destination.
Husband had steak, I had halibut, split potsticker appetizer. Everything delicious! They provided a complimentary chocolate covered strawberry and a truffle for my birthday. “Adult” Cheesecake to die for!! Great service!
Great as usual
Our server did his best but you can tell he was overwhelmed. He had 3 tables sit down almost one after another. The food was great but the service could have been better. But it was not the servers lack of detail rather him being overly busy.
Our server Nicole was amazing! Thank you Nicole!!!! Great job! You could definitely be a great Dental Sales Representative. Best regards,
Celebrating 2 college grads and new jobs and one son heading off to college.
12:30pm reservations seated immediately, restaurant was empty. Enjoyable business lunch, good food and service.
Cooper’s Hawk has great specials and and member benefits all year long!! 🍷🍾🍷🍾🍷
Great dinner as always
Did have to wait 20 minutes past reservation time though
celebrated my mother in laws Birthday! Great food and service
Meet for monthly wine club. Always a fun experience
It was my boyfriends first time dining at Coopers. He loved the food!
Service was a bit slow, but our server was great. I usually get good food from here, but the crab cake was actually pretty bad. Good wine, and good ambiance, as well as the rest of the food being good, made for a good night.
Server Brett was fantastic
Our waiter and the entire wait staff were beyond great.
As always very enjoyable. Great service. :)
The menu has so many delicious choices. It is great to do a wine tasting so you know what you like. This is my favorite restaurant.
I was very disappointed with the service at Cooper's Hawk Winery. I have been there many times and have had wonderful service. We rarely saw our waiter, our appetizer plates were never picked up it was awful. I would think twice about returning again, I will try another Cooper's Hawk and not go to Naperville
Food was good and it was packed so the service was expectedly a little slower than normal. The only gripe I had was that the tables are placed so close together so it can get very loud and hard to hear
The service and noise level. The menu items were not accurate in the description and spicy when that was not listed.
Celebrated my VBFFs birthday and it was just perfect! Food, wine, desserts and service top notch!
We are Wine Club Members but we don’t seem to get there as often as we expected. We used to save trips here for special occasions and am not sure why, as lunches are just as incredible as dinners and we always have a fantastic time. Service is great - food is phenomenal - atmosphere is pleasing - wine is terrific but so is the variety of drinks offered. I would definitely recommend Cooper’s Hawk, not only for the wine tasting and numerous wines offered, but for the ambiance and service.
We came for a late lunch on the weekend. Shared a bottle of Rose-great for summer! Ordered the Chicken Giardiniera, a favorite, and also the Caprese flatbread and salad combo. Food was top notch as always, and service was perfect. Very happy customers, we will return!
I have been to several Cooper's Hawk locations and Naperville is always the worst in terms of service and food. There was a big piece of plastic in my soup. We had to wait over 15 minutes for another loaf of pretzel bread because they were out of butter ?!?! While we were waiting the server came twice to tell us that they were out of butter and it would just be a little bit. How do you run out of butter? Where were you getting more butter from? Churning it in back? Or does it take that long to open a new package? And we ordered a bottle of red wine and they were all out of the decanters for the table! You are a winery, how do you not have enough decanters for your tables?!?!?!?
This was a friday night dinner, which I am guessing is their biggest night, but they seemed very under prepared like they were a new restaurant when they have actually been open for years! This particular location is very disappointing.
We always enjoy the restaurant great service
I made a reservation for eight of us celebrating two anniversaries and two birthdays. The servers for our table were wonderful and we all had a wonderful evening.
The food was incredible & the sangria was even better! Our server Matt was the best!
Great server. One of the best. Food is always awesome. Wish like heck they would bring back the pork chop, but other than that, everything was great. Got a reservation request that was taken care of as well. Class act at CH!
The food was very good, like always, but our server was awful. From the start of the meal she messed up the drink orders and didn’t even apologize.
Then my steak was not cooked correctly and she tried to take my entire meal (as proof that the med rare steak was well done?) I refused to give her my plate because I expected I would be sitting there with no food for the rest of the evening while everyone else at the table finish their meals.
She came back with a small plate and took my steak away. As I had anticipated this it didn’t return until everyone else was done eating.
She again didn’t apologize.
We had a really nice waitress.she was attentive but not pushy.the food was ok but not great.there was some sort of miscommunication with the wine that was ordered and I was charged extra for a bottle that we didn’t order.however Cooper’s hawk did reverse the charge after I contacted customer service.however I did not really get a good explanation of how this could happen.
Lunch with a friend
As repeat customers of the Cooper's Hawk Winery and Restaurant in Naperville, we know what to expect. This visit, we did something new and stopped at the wine bar/shop first. We really enjoyed the experience of learning about a new wine and choosing some bottles to take home. We ended up ordering a bottle of the new featured wine with our meal, and enjoyed it before during and after our meal. If you haven't tried the Drunken Mexican Shrimp, you need to order it-yummy! My husband ordered the three beef medallions with different toppings- I had the halibut. We were pleased with our choices and had room for some decadent desserts.
As always, we had great service and the food was delivered in a timely manner.Our only issue is with the noise level. This is the only thing that keeps us from giving a 5 rating . We definitely will return!
I have been to Coopers Hawk many times but this past experience was pretty bad. It was my birthday and we told them that. Appetizers took a while to come and they forgot one of them. Dinner took a very long time to come and they forgot my dinner completely. When they realized I had no food they said there had been a glitch in the system which I doubt since 4 other dinners got entered. My food arrived after everyone else was finished and I basically had her wrap it up to take home. They did comp my dinner which they should and comped the appetizers but we had been told they would comp some drinks which they didn't do. Overall it was very disappointing.
Fun and great evening out with friends. Try the wine tasting while you wait.
First time ever going there that the service was not stellar. Waitress acted like this was her first night serving and yet I have seen her there in the past
Bob is our absolute favorite server. We try to sit in his section every time we visit.
We are members of Coopers Hawk, and think that they also have great food and atmosphere. We visit them often.
Loved it all! Food, wine, service, atmosphere are always excellent! A go to place for my wife and I. Tried the Barrel Reserve which was soooo smooth and delicious.
It was good business meal. Good choices and drinks.
Great place for great wine and food. Just a tad noisy.