Riva Crabhouse on Navy Pier
*Impeccable* service and exceptional food! The prices are high, but not above what would be expected at a nice seafood restaurant. The atmosphere might be a little 'casual' for some, but was fine for us. And the decor is interesting. Has an old feel (sort of whaling-village-meets-old-hotel) and could use a little bit of an updating, but it doesn't detract from the experience. Overall a terrific anniversary dinner with a phenomenal view.
The seafood salad and crab cake are excellent.
Thoroughly enjoyed ourselves. The view was excellent. Food, drinks and service were superior. Will definitely be back. Thank you so much!
Riva on Navy Pier is our favorite date night location. Our service Sunday with Michelle was outstanding.
Not like it used to Be. Crabby hostess. Clamoring to move and readjust tables all around d us, bright lighting, in aesthetic sea food tower and plates. Clumsy trays of good surrounding us for service to other tables. Cheap dessert for birthday. Bad timing all around. Not worth my 400$ for 4.
We had the most amazing time here. Ordered the deluxe seafood tower and it was one of the best meals I have ever had! Well worth the money! Great service here too :)
FIRST TIME DINNING AT RIVA WILL NOT BE THE LAST WONDERFUL FOOD STAFF FRIENDLY EVERYTHING WAS PERFECT
A great place for dinner on the pier! Excellent views of the lake and the portions are big. I had the crabcake sandwich, which was very tasty with a bright slaw, and the caprese salad, which was also very flavorful and the tomatoes were perfectly ripe. A nice place to take out visiting family.
Food was delicious and prepared correctly. Very great experience. Everything tasted perfectly seasoned and fresh. The Brussel sprouts are out of this world.
Service was not as good as usual. Had to ask twice for the basics upon sitting down (like water), but the food and ambiance were wonderful as always.
I had such high expectations for this spot. Beautiful location overlooking the Navy Pier—but the food was dreadful. My $41 fish was over cooked, dry, and lacked any flavor. Party of 10 and the sentiment was the same for nearly everyone. The bright spot were the desserts which were very good.
We had asked for a window table when we made the reservation but did not get one. There was a party of 14 at the adjacent table that was very boisterous. Food was excellent and service very good.
Riva was an outstanding restaurant in both food & service! I had been there once before. The ambience of the lake views added to a great experience. I would definitely return again.
Lovely celebratory dinner with my partner
We enjoyed the view, and delicious oysters with American sparkling wine
Great seafood, excellent service, with a view to match
Great atmosphere down on the pier. Decent meal but definitely not worth the price.
CJP, Thank you for choosing Riva, and taking the time to share your feedback. Please let me know what items your ordered, I will gladly look at pricing with Chef Octavio. Thank you! -Eugene
We enjoyed the meal on Monday, Aug. 5 with our guests. Lovely meal and all was beautiful!
Jill, Thank you for the great feedback, and for choosing Riva. It was truly our pleasure to serve you! -Eugene
Go every year for our anniversary for at least the last 10 years. For the price, the food is lacking. Our server was a bit arrogant and corrected my husband when he pronounced something wrong. He never came by to ask how the food was or if we needed anything. The main thing that saved the night was the stunning views of the lake and skyline. That is mostly why I love going there every year. If they can get new food items on the menu, it may make it a favorite for us again.
Food was disappointing.
Thank you for choosing Riva, and for your feedback. Please reach out and let us know what item/s you ordered, I will gladly share these details with Chef Octavio. Thank you! -Eugene
Delicious food and excellent service! Such a pretty view of the water on the second floor. A wonderful place to enjoy great seafood.
Thank you BonAppetit! We truly appreciate your business, and the great review! -Eugene
We went to the theatre. Before the show, we had a drink in the bar and one of our party had her cash & credit cards lifted from her purse. The purse was on a hook under the bar. KEEP YOUR PURSE IN YOUR LAP ... there are pickpockets working this bar!!!
Had dinner after the show ... the service & food was good.
Thank you visiting Riva, and taking the time write. Please reach out with your contact information. I was not aware of this incident, and would like to gather some additional information, and follow-up with security. Thank you -Eugene
Great spot for after-Shakespeare dining. Good views and solid food.
Thank you for dining with us, and for the great review! It was truly our pleasure to serve you. Thank you! -Eugene
Unfortunately this is the only decent place to eat at Navy Pier, however it's slipping quality wise over the years. It used to be solid, but this time my steak was dry and flavorless, my daughter's shrimp was bland and flavorless and service was just OK. It was very loud and hot, like the AC couldn't keep up any more. It wasn't that hot outside.
GAG312, Thank you very much for dining with us, and for taking the time to share your feedback. Please message me your information, I will gladly reach out to follow up on our shortcomings from your most recent visit. Thank you! -Eugene
It was very loud in the restaurant. I suggest more softscape to absorb noise.
Thank you for dining with us, and for the nice review. We appreciate the feedback regarding the noise level, and will gladly take a look at some softening options. Thank you! -Eugene
The food was amazing, and our waiter Abel was excellent. Great service.
Thank you for choosing Riva, and for the great review! We truly appreciate your mentioning Abel, he is one of our best! Cheers! -Eugene
Dinner and theatre
Gigi, Thank you for the great review, we appreciate joining us for the theatre. Thank you! -Eugene
Way overpriced. No wonder the place was almost empty. Won’t be going back anytime soon.
Steve, Thank you for dining with us, and taking the time to share your feedback. Please reach out and let us know what items you ordered, I am happy to share this with our leadership team to see if we are too aggressive in certain areas. Thank you for choosing Riva! -Eugene
Excellent family lunch. We had a nice time, great meal.’ , and exceptional view.
Thank you Nancy! We truly appreciate you dining with us, and taking the time to write this great review! -Eugene
Great dinner with my wife for our anniversary. Service was fantasic, fast and polite. Food was outstanding both in taste and presentation. We had a table w a beautiful view of the skyline of Chicago.
Thank you for choosing Riva to celebrate your anniversary! It was truly our pleasure to serve you. Thank you! -Eugene
Tim excellent server
Food very good!
Atmosphere and view of Lake Michigan added to the experience
Thank you Martha! We truly appreciate you mentioning Tim, he is truly one of our best. Thank you for choosing Riva! -Eugene
Delicious food, attentive service, lovely view....a bit pricey.
Thank you for dining with us, and for the nice review. It was truly our pleasure to serve you! -Eugene
My friend and I had a wonderful lunch at Riva. The service was top notch. Our table overlooked the lake. The seafood is delicious. They even gave my friend a birthday dessert. Absolutely wonderful experience.
Jeannie, Thank you for dining with us, and sharing your review! It was truly our pleasure to serve you. Cheers! -Eugene
Pricey, but worth it. Our waiter was attentive and the view was amazing. Delicious food!
Alison, Thank you for the kind words, we truly appreciate you dining with us, and the nice review! -Eugene
Definitely a MUST INCLUDE for any tourist to Chicago, or even any city-dweller looking for a front row seat to fireworks while eating dinner! Only Wednesday and Sat nites tho! The selectiin is terrifuc, and the wait staff very entertaining. Worth a try!
Thank you! We completely agree! Thank you very much for choosing Riva, we appreciate you. -Eugene
The decor and views can’t beat. The food was just ok. My halibut wasn’t well seasoned and was dry.
Expect some sticker shock, too. Riva is no bargain.
Luv2hvfun, Thank you for dining with us, and for taking the time to review. We appreciate the kind words regarding decor and view. I'll be sure to pass along the notes regarding food to chef as well, he is always on top of reviewing feedback. Please reach out directly before your next visit, I'll be sure that Chef Octavio does a few extras for your table. Thank you! -Eugene
Our favorite restaurant for date night or for business dinners!!!
Thank you John! We truly appreciate your business. -Eugene
The food and wine are always wonderful but pricey. The ambiance, view, and service keep us coming back to blow the budget.
dasamaka, Thank you for the nice review, we truly appreciate you! Please reach out before your next visit, I'll be sure that Chef Octavio does something extra for your table. -Eugene
Actually I’m fairly new to Open Table but I’ve been a regular at Riva’s for 20 years. Need I say more.
Richard, We truly appreciate you, and your loyalty throughout the years! Thank you! -Eugene
I'm a younger person, but that's no reason for a server to assume I am not financially stable enough to afford an upscale restaurant. I was ignored for a great deal of the time my Fiancée and I were at Riva. Worst of all though our server snidely pointed out the least expensive items in the menu for us to consider. I was going to order the new York strip (blue) and Maine lobster, but left shortly after the soft shell crab appetizer, which was delicious, because I could garnish no attention from the wait staff. All in all the food was delicious, the service was terrible. Not to mention the seagull excrement blocking the view of the Chicago skyline at night, which is what I booked Riva for in the first place.
nolanb, Thank you very much for choosing Riva, and taking the time to share your feedback. Please message me your information, I would like to reach out and gather some additional feedback from your visit. Thank you, we truly appreciate you. -Eugene
Thank you for choosing Riva! It was truly our pleasure to serve you. -Eugene