I made a reservation for 4 to celebrate my daughter's 15th birthday and when we showed up they didn't have a table reserved, in fact seemed surprised to hear that we had a reservation. I booked it online the day before and had written a special note about it being my daughter's birthday. They made some excuse that it was just after their lunch rush but it was pretty quiet when we got there.
It took a long time to even get our drink order taken and for the drinks to come and there was confusion between the wait staff as to who had the table. Our salads came quickly but it took forever for the pizza's with no one checking on us. We could see the wait staff just hanging out and chatting and essentially ignoring us.
Once we got our pizza's they didn't check on us for a long time again and we had to flag them over to clear away our dishes, and they hadn't cleared our salad plates before we got our pizza's either.
I had requested a desert for my daughter and they brought a nutella pizza, again after a long wait, and they brought it when my daughter and her two friends were gone to the bathroom and just left it at the table - so no real "birthday" treat. They were nice enough to comp the desert but overall the experience was slow and kind of frustrating. The food was good but overall I am not in a rush to go back.
Dropped in for a pizza. Very pleased.
4 of us for dinner
Great service and fantastic pizza great crust just chewy enough
Pasta was also excellent loved by everyone
Nice vibe great woodfired oven cooking and easy to park
Give it a go it's quality food
Another great meal at Piatto! Pizza is perfect and we tried the Caesar - Lots and lots of garlic!
Awesome food and service. Would suggest it to anyone. Only wish they had air conditioning it was hot that day.
Our waitress was so friendly and helpful. She smiled the whole evening and was so pleasant. Great service and great food!
Delicious pizza and antipasti.
100% recommended... I will be coming back soon
I'm Canadian with an Italian background. I make my own pizza dough at home and the pizza dough at Piatto Pizzeria is fantastic. Light and fluffy and toppings are authentically Italian
It was very enjoyable and a great way to kick off the night of our concert. The service was fast and the waitresses were pleasurable.
Great service super friendly and food was perfect!!
Unfortunately we took friends to Piatto's as we love the pizza. Our waitress after taking our drink order just disappeared. It went downhill from there. Our salads arrived but then the new waitress did not return with requested cutlery or plates. We waited for 10 min but then had to eat our pizzas with our hands. We wanted dessert and coffee but left without either. My husband went to the bar for our bill which couldn't be found so had to tell the person there our meal choices.
We usually love Piatto's as it is the closest we have found to our beloved pizza from Naples.
Pizza is perfect. Service as well . Highly recommend .
Nourriture delicieuse. Prix raisonnable. Excellent service.
Halifax vacation! Took a break from the seafood & had wonderful pizza & pasta! Beet Salad was delicious!
Overall a great lunch. Service was friendly, food was great. "Noise" level was perfect for a conversation. This is my second visit and my guest has visited several times. We will both be back. Delish
I went to Naples, Italy last year and I specifically went there to eat pizza. The other day, I was craving pizza and I went to Piatto. I wasn’t disappointed and the pizza is so good. It really tastes like the original pizzas in Naples. Highly Recommended!
I would recommend Piatto for its pizza. However, the service could be improved quite easily. From the moment you sit down, it's obvious that they want you to eat fast and leave. I was still chewing my last bite of pizza and they took my plate away. While I was waiting for my pizza, my family was already done of half of their pizzas. No information was forthcoming on my pizza so I flagged down the hostess. She informed me then that they had torn my pizza and were refiring another. That was fine but I shouldn't have to wonder, they could have told me right away. The pizzas were of varying sizes but all quite good. I would suggest some options without so much garlic. The pizzas are quite expensive for what you get. 99$ for individual-sized pizzas, 3 sodas and a bottle of fizzy water is on the very high end of cost vs value.
Incredible and attentive service. Britt was great - we were with 2 (well behaved) kids and half our party was VERY late but she made us feel welcome. We thoroughly enjoyed our experience and will certainly return. Love the menu.
Food was overall excellent. Pizza centres were wetter than I care for. It's a bit noisy at times but overall we will definitely be back.
I had 'pizza of the week' and it was 'Rose garden'.
It was so nice with artichoke and basil and sun dried tomato on it.
It was definately gourmet pizza with the same price! I enjoyed it!
The pizza was very wet and soggy and the wine was served in a water glass
Pizza crust was a bit soggy near center. Too much salad dressing on the salad.
Wonderful Service Rachelle took care of us like marvelously. I will return for sure. Amazing time.
Enjoyed the visit. Would love more comfortable table and chairs.
Great pre concert pizza, stayed full through the night. Thank you very much. Wonderful service
The food was just ok. Pizza was a little under cooked and toppings were sparse
pizza could’ve been cooked a little longer. quite expensive if your a student. overall pretty good.
The pizza was good but the portion sizes have a shrunk. Especially the charcuterie board appetizer. It was ok but seemed hastily thrown together without much variety. Still enjoyed it but was definitely not worth the price.
Arrived in the city for a short weekend get-away and decided to check out Piatto as I had eaten there while in St. John's NF and loved it. Booked through Open Table for 45 mins later and sure enough, got there and only had to wait a few minutes before our table was ready! We both had different pizzas and shared. They were so yummy! Can't wait to go again next time we're in the city and take our son - he would love it too!
Not sure her name but the blonde manager lady that was there on Thursday March 28 made our experience terrible.
A group of 6 of us wanted to kick off burger week here so we made a reservation at 645 on that Thursday. We put our order in at 7:05 by 7:50 we still had not received our food. We had reserved a game room at trapped up the street for 8:15. Thinking out 645 reservation would give us enough time to make it.
When I walked up to the manager I said do we have any food ready because we have to go and been waiting 45mins. I told her to see what was ready and let us know. She walked over to our table and said “so what do you want to do?, we had a big party and didn’t know you were in a rush”
She was clearly rude and body language made us feel uncomfortable. She had terrible customer service and was not apologetic
First, I didn’t know to tell her we were in a rush when we first sat down because we had over an hour which should have been plenty of time.
Our group of 6 are young professionals and own many small business ourselves and never would have treated any of our customers in that manner.
That’s why I am writing this review because if this has happened in our company I would want to know.
I understand sometimes things get busy but there was 4 empty tables out front and one group around back of maybe 12.
Thank goodness our waiter stepped up and made our meals they did come out around 8pm. We called trapped and told them we couldn’t be there at 815 and thank goodness no one was booked after us so they extended our reservation to 830pm so our night was not completely ruined.
We took my mother here for her birthday dinner. We’ve had a rough few weeks and we were all looking forward to a night out. Our server Rachel was among the best I’ve ever had in any restaurant. She was attentive without hovering, and made my mother feel special. We will definitely be back.
Great food and great service. A nice night out to catch up with friends over food and drinks.
Very enjoyable evening. All staff that we encountered were very friendly. We enjoyed an appetizer, our entree and dessert, and all food came to us in a timely manner. Will definitely be back.
Super friendly service!
The pizza is the best in the city. My only beef is that I always have to order extra cheese because there is not much on there.
Service is always friendly and great!
Love the restaurant overall.
The pizza special this week was amazing
It is a beautiful restaurant with reasonable prices for the quality of the food. The service was good and we both enjoyed our pizza. I had the vegan option and it was great. I really didn't like having wine in a juice glass, though. It would be better to have proper glassware at an upscale restaurant such as piatto.
I had the best time at Piatto for Valentines’ day! It was my first time there, but the servers were so friendly and the food was excellent. I wasn’t aware of the valentine dinner deal going in, but I’m so glad they offered it. Not only was I able to try new things, but the price was just unbelievable. The server was great at explaining and introducing each item and I was so happy with everything.
Our calzone was not fully heated inside, due to this the staff gave us another free calzone and a coupon for a free pizza. We were thoroughly impressed with the fix. Our server was awesome aswell.
We will return
Service was slow but everything else was good.