The Lobby

4.7
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1291 Bewertungen
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31 bis 50 USD
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Moderne amerikanische Küche

Top-Etiketten:

Nachmittagstee
Besondere Anlässe
Leise Unterhaltung
Genießen Sie ein spektakuläres kulinarisches Erlebnis im Restaurant The Lobby, das kürzlich von David Tamarkin, dem Fachjournalisten für Essen und Trinken des Time Out Chicago, mit perfekten Fünf Sternen bewertet wurde. Erleben Sie ein unvergessliches Essen mit wunderbaren Gerichten in einem modernen und ansprechenden Ambiente im amerikanischen Stil, ergänzt durch Live-Musik. Ein traditioneller Nachmittagstee wird täglich serviert und an den Wochenenden wird Ihnen ein fabelhafter Sonntagsbrunch, begleitet von einem heiteren Streichquartett, zusammen mit der köstlichen "Chocolate Bar" angeboten. Kindermenüs mit einer Vielzahl an Angeboten stehen ebenfalls zur Verfügung.
Was 1291 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.7Basierend auf kürzlich erfolgten Ratings
4.6
Essen
4.7
Service
4.8
Ambiente
4.1
Preis-Leistung
Lärm · Ruhig
93 % der Gäste würden das Restaurant einem Freund empfehlen
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OT
1 Bewertung
Besucht am 12. Oktober 2019
Gesamt 3Essen 2Service 2Ambiente 4

Mediocre band ! Service was slow . Food was scanty.

The Lobby
Vor vor 3 Tagen geantwortet

Dear Guest, Thank you for choosing The Lobby and for sharing your review. I am very sorry to hear that you did not have an enjoyable dining experience. I am very concerned by your remarks and I would appreciate the opportunity to discuss this further. I will send you a private message with my contact information. I look forward hearing from you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
OT
Chicago
2 Bewertungen
Besucht am 10. Oktober 2019
Gesamt 5Essen 5Service 5Ambiente 5

We loved it!

The Lobby
Vor vor 4 Tagen geantwortet

Dear Friend of The Peninsula, Thank you for dining at The Lobby and for sharing your wonderful review. We hope to serve you again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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AM
Chicago
4 Bewertungen
Besucht am 6. Oktober 2019
Gesamt 5Essen 5Service 5Ambiente 5

Enjoyed our meal and the server was excellent. We often come to the Sunday brunch buffet which we enjoy very much. Dinner was good but not to the level of Sunday Brunch

The Lobby
Geantwortet: 8. Oktober 2019

Dear ArthurM, Thank you for choosing The Lobby and for sharing your kind review. It is wonderful to hear from our valued repeat customers and we appreciate your continued patronage. We are pleased to read that you enjoyed the food and service. I will be sure to pass on your note on to the team. They will certainly enjoyed reading your comments. We look forward to seeing you again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
B
Chicago
2 Bewertungen
Besucht am 6. Oktober 2019
Gesamt 5Essen 5Service 5Ambiente 5

Great place for a special event. Beautiful setting along with fabulous food and excellent service.

The Lobby
Geantwortet: 8. Oktober 2019

Dear Bert, We appreciate your comments on the setting, cuisine and service. We are also grateful for your recommendation of The Lobby as a "great place for a special event." Thank you for dining at The Lobby and for sharing your kind review. We look forward to welcoming you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
OT
Chicago
5 Bewertungen
Besucht am 6. Oktober 2019
Gesamt 3Essen 2Service 4Ambiente 4

Came because I heard good things about the Sunday brunch. Left a little disappointed. Food was just okay and not a good value for the price. Considering The Peninsula hotel originated in Hong Kong, it's embarrassing they can't get their Asian food station right. The Peking duck was not carved properly (huge chunks instead of thinly sliced), the noodles and dim sum were mediocre. The rest of the food items were a solid B.

The Lobby
Geantwortet: 7. Oktober 2019

Dear Guest, Thank you for visiting The Lobby for Sunday Brunch and for posting your feedback. We regret to read that the food did not meet your expectations. Your comment are valued and I have shared your note with the team. I would appreciate the opportunity to discuss this further. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Lyn Ablian Manager of Food and Beverage

Melden
EM
1 Bewertung
Besucht am 5. Oktober 2019
Gesamt 1Essen 1Service 3Ambiente 3

I went to the Lobby for Afternoon tea. I eat a VEGAN diet and the website offered a vegan menu so I thought I would give it a try. The food was terrible. My friend and I were laughing the entire time because every bite we took was awful. The only thing that was good to eat was a scone. If they don't know how to make vegan food, that is understanding. However, if this is the case, it should not be advertised on the website or served. I payed the same price as the normal afternoon tea and the food was inedible. I'm not sure how the regular menu is, but if you are vegan, do NOT go here. I have been to other vegan afternoon teas that were half the price and delicious.

The tea options were limited and plain. Overall not impressed. The Lobby is overpriced.

The Lobby
Geantwortet: 11. Oktober 2019

Dear ErinM, Thank you for taking the time to share your recent experience at The Lobby for Afternoon Tea. We are concerned to read that the vegan tea menu was less than satisfactory. I would appreciate the opportunity to discuss this further. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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DR
Raum New York
32 Bewertungen
Besucht am 3. Oktober 2019
Gesamt 1Essen 1Service 1Ambiente 1

Mediocre burger.

The Lobby
Geantwortet: 7. Oktober 2019

Dear DandR, Thank you for dining at The Lobby and for posting your review. We regret that the food did not meet your expectations. We are concerned by your comment that the food was mediocre and I would appreciate the opportunity to discuss this further. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Lyn Ablian Manager of Food and Beverage

Melden
VL
Miami
2 Bewertungen
Besucht am 3. Oktober 2019
Gesamt 5Essen 5Service 5Ambiente 5

Had a bday lunch with my husband. Great atmosphere, delicious meal. I had a lobster and shrimp sandwich and he had a fish market sandwich. Outstanding service. They found out it’s by bday and brought me a cake with candle, so sweet! Thank you!

The Lobby
Geantwortet: 7. Oktober 2019

Dear ValerieL, Thank you for choosing The Lobby to celebrate your birthday! We are delighted to read that you and your husband enjoyed the food and that the team made your special occasion memorable. We look forward to welcoming you back again soon. Kind regards, Lyn Ablian Manager of Food and Beverage

Melden
m
Raleigh
16 Bewertungen
Besucht am 29. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

While the males in our family attended the Bears game, the ladies enjoyed Sunday tea. A lovely afternoon... the food was delicious, beautifully presented, and the service was outstanding. Jan took care of our table and made sure everyone was happy, including my 7-year old granddaughter. He went out of his way to be thoughtful and attentive, with many helpful suggestions. Live chamber music added to the ambience. It was a totally pleasant afternoon and we all had a wonderful time.

The Lobby
Geantwortet: 3. Oktober 2019

Dear mothership, Thank you for choosing The Lobby for Afternoon Tea and for posting your thoughtful review. I am truly happy to read that you and your family enjoyed the tea menu, the ambiance and our service, especially from Jan. I will be sure to share your note with team. We hope to welcome you and your family back again in the near future. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
OT
Chicago
2 Bewertungen
Besucht am 27. September 2019
Gesamt 5Essen 2Service 2Ambiente 5

I was quite disappointed about the way dessert buffet concept was explained to me...our server never mentioned the price for the same and for a few macaroons that we took from the dessert buffet were charged $40 each!! This was a complete rip off!!

I’ve been a fine diner in Chicago area and never had this pathetic experience, esp at a place like Peninsula.

Best
Rashmi

The Lobby
Geantwortet: 30. September 2019

Dear Rashmi, Thank you for dining at The Lobby and for taking the time to share your feedback. We are sorry to hear of your disappointing experience. Your comments are very important to us as it helps us improve our service and dining experiences. We will be sure to review with the team. We hope to welcome you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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RC
12 Bewertungen
Besucht am 23. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

Always a great spot for terrific food, service, ambiance.

The Lobby
Geantwortet: 25. September 2019

Dear RobertC, Thank you for choosing The Lobby and for your continued loyalty. We truly valued your comments on the cuisine, service and atmosphere. We look forward to welcoming you back again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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KJ
1 Bewertung
Besucht am 22. September 2019
Gesamt 4Essen 4Service 4Ambiente 5

A fun experience and a great way to celebrate a birthday. However, the gluten free desserts left a lot to be desired.

The Lobby
Geantwortet: 27. September 2019

Dear KristenJoy, Thank you for choosing The Lobby to celebrate your special occasion. I am happy to read that you enjoyed your visit. I also appreciate your feedback about the gluten free desserts and we will be sure to review with the team. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
O
Chicago
2 Bewertungen
Besucht am 22. September 2019
Gesamt 2Essen 5Service 1Ambiente 4

The restaurant was not crowded but we had to with over five minutes for someone to come to the host station to seat us. The hostess was sour and abrupt and seemed put out that she had to seat us. She looked up our reservation and left without a word only to return sometime later to tell me that she could not accommodate my seating request. (I requested a window seat for our special occasion anniversary brunch). When I asked what our alternative might be, she rolled her eyes, shrugged her shoulders, pointed to a table and said with a take it or leave it attitude "I can clean that one off over there you if you want". To add insult to injury, we had been seated not more that one minute when a window table right next to us became available. Rather than offer to reseat us, she immediately seated a couple who had been waiting without a reservation there instead. Finally, she failed to inform our server that we were celebrating n anniversary. Thankfully it came up in our conversation with him and he was able to acknowledge it. I expect more from a top level establishment. My wife and I live in the neighborhood...we will never return and we will encourage our friends not to visit.

The Lobby
Geantwortet: 25. September 2019

Dear Oliver, Thank you for choosing The Lobby to celebrate your anniversary and for sharing your honest feedback. We apologize for the poor service you experienced during your special occasion. I would like to discuss with you further your recent visit. I will send you a private message with my contact information. We hope to redeem ourselves in the near future. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
E
Chicago
4 Bewertungen
Besucht am 22. September 2019
Gesamt 2Essen 3Service 3Ambiente 3

The restaurant prides itself having Asian flare. They didn't have chopsticks for sushi and spoons for soup.
We had to repeatedly ask for appropriate silverware to eat sushi with.
The restaurant has had better table setting not sure why standard has changed.

The Lobby
Geantwortet: 25. September 2019

Dear Elle, Thank you for dining at The Lobby and for sharing your honest feedback. We regret to read that the setting did not meet your expectations. Your comments are very important to us and I will be sure to share your note with our team. I would like to discuss with you further about your visit. I will send you a private message with my contact information. I hope to speak to you soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
RI
Chicago
3 Bewertungen
Besucht am 22. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

Relaxing place for Sunday Bruch with a friend. Be sure and try the Zaartar Chicken if they have it! Also, recommend asking to be seated in Don’s section, he is the standard by which others are judged

The Lobby
Geantwortet: 23. September 2019

Dear RyuuIchinomiya, Thank you for choosing The Lobby for Sunday Brunch and for sharing your thoughtful review. We appreciate your comments on the ambiance and the food. I am also delighted to hear that Don made your dining experience memorable. We will be sure to share your note with the team. We hope to welcome you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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JM
Chicago
10 Bewertungen
Besucht am 21. September 2019
Gesamt 3Essen 3Service 2Ambiente 3

Nice lobby hotel restaurant. Service was not good. The restaurant has a live band that was very good. My wife and I went up to dance and one of the waiters cleaned our table. We had chocolates and drinks that we still were drinking on the table. The food was fine.

The Lobby
Geantwortet: 27. September 2019

Dear JosephM, Thank you for choosing The Lobby and for sharing your feedback. We truly regret the lapse in service you experienced and that the cuisine did not meet your expectations. I would like to hear more about your recent visit. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
MA
New Orleans
3 Bewertungen
Besucht am 21. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

Excellent all around. Service was great, food was spectacular. No complaints although I could have done without the band.

The Lobby
Geantwortet: 24. September 2019

Dear MatthewA, Thank you for choosing The Lobby and for taking the time to post your kind note. I am happy to read that you enjoyed your visit, our service and the cuisine. We look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
OT
Chicago
1 Bewertung
Besucht am 21. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

It was very special birthday celebration. We enjoyed absolutely everything - food, music and outstanding service.

The Lobby
Geantwortet: 24. September 2019

Dear Friend of The Peninsula, Thank you for choosing The Lobby to celebrate your special occasion. I am delighted to hear that you enjoyed the cuisine, ambiance and service. I will be sure to share your note with the team. We hope to welcome you back again soon! Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
O
Malaysia
1 Bewertung
Besucht am 13. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

Myself and my husband had a great experience.

The Lobby
Geantwortet: 16. September 2019

Dear Olori, Thank you for choosing The Lobby and for sharing your feedback. I am delighted to read that you and your husband had an enjoyable dining experience. I will be sure to pass on your note on to the team. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
JC
1 Bewertung
Besucht am 10. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

We always enjoy having lunch and dinner here. Great atmosphere and excellent staffing. Food is delicious and drinks are superb.

The Lobby
Geantwortet: 24. September 2019

Dear JoannaC, Thank you for choosing The Lobby and for your continued patronage. It's always great to hear from our loyal guests! We appreciate your kind comments on the menu, cocktails and ambiance. We look forward to serving you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

Melden
e
Raleigh
2 Bewertungen
Besucht am 8. September 2019
Gesamt 4Essen 4Service 4Ambiente 5

We had the vegan tea and really enjoyed it. We did feel that the focus was more on the savory food as well as the scones. The desserts felt a little lacking in flavor and impression.

The Lobby
Geantwortet: 12. September 2019

Dear eatswellwithothers, Thank you for choosing The Lobby for Afternoon Tea and for sharing your review. We are glad that you enjoyed the vegan menu and we appreciate your feedback on the desserts. We will be sure to share your note with the team. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
KW
1 Bewertung
Besucht am 8. September 2019
Gesamt 3Essen 3Service 3Ambiente 5

Exquisite but exclusive

We ended our city weekend with @thepeninsulachi Sunday brunch. About a year ago, I posted a comment about adding allergy-friendly items to the famous sweet table. I had hoped that my voice would be heard but here it is—an update. Both my friend, who’s birthday we celebrated, and myself, enjoyed eating the almonds and looking at all else. Aside from that, the extensive selection of brunch dishes did not provide labels with allergens and the staff was not ready to provide this information—each time I asked they had to run to the kitchen to confirm. At the station with traditional Chinese dishes, some dishes were marked as containing gluten, others were labeled with a list of ingredients. I would assume in such case that items not marked *gluten contained none, but chef manning the station informed me that no, all dishes contain gluten because, as he explained, in China nobody has gluten allergy so they never have to worry about it (Chef was clearly a Chinese person with no allergies). Alas, I have to worry about it. I gave the three stars because the Lobby is still the most beautiful place in Chicago to sit down for brunch, but whet one comes to a beautiful table, one expects to eat well. I have been to many brunches, but few were as exquisite and as discriminating against people with allergy as this one.

The Lobby
Geantwortet: 16. September 2019

Dear KasiaW, Thank you for choosing The Lobby for Sunday Brunch and for sharing your review. We are very sorry to hear of your disappointing experience. I will be sure to review with the team. I would like to hear more about your visit. I will send you a private message with my contact information. We hope to redeem ourselves in the future. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
OT
Chicago
19 Bewertungen
Besucht am 7. September 2019
Gesamt 5Essen 5Service 5Ambiente 5

Simply wonderful like every time!

The Lobby
Geantwortet: 16. September 2019

Dear Friend of The Peninsula, Thank you for visiting The Lobby and for sharing your nice comments. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
J
San Francisco
8 Bewertungen
Besucht am 18. August 2019
Gesamt 4Essen 5Service 4Ambiente 5

No dejen de comer el Pato Pekín
Buenisimo

The Lobby
Geantwortet: 21. August 2019

Dear Josefo, Thank you for dining at The Lobby and for posting your nice comments. We look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
KG
Des Moines
1 Bewertung
Besucht am 17. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

It was a wonderful experience and the waiter was fabulous. Food was well presented and tasted amazing.

The Lobby
Geantwortet: 21. August 2019

Dear KathiG, Thank you for dining at The Lobby and for sharing your review. We are pleased to read that you enjoyed the service, cuisine and presentation. We look forward to serving you again. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
G
Dallas
10 Bewertungen
Besucht am 14. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

We went to The Lobby at The Peninsula for Tea as in an English afternoon tea. It was a lovely experience. For one thing, the Peninsula hotel is beautifully decorated and one feels as if one has entered a palace. The Lobby restaurant is perfectly appointed with lovely crystal chandeliers.

The tea sandwiches and pastries were traditionally prepared. They were all delicious. We opted for traditional English breakfast tea which was served from these lovely heavy silver teapots. My husband also had the Tattinger champagne which he very much enjoyed. My personal favorite selection was the deliciously prepared scones with the lemon curd.

The china and flatware were exquisite and pleasing to the eye. The linens were spotless and of excellent quality.

The service was impeccable.

The Lobby
Geantwortet: 20. August 2019

Dear Gaylesyboo, Thank you for choosing The Lobby for Afternoon Tea and for posting your complimentary review. We are delighted to read that you enjoyed our service, the setting and the afternoon tea menu. Your comments are truly valued and we will be sure to pass on your note to the team. We look forward to welcoming you and your husband back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
AM
Chicago
5 Bewertungen
Besucht am 11. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

Always enjoy the brunch buffet. Love the atmosphere service and food.

The Lobby
Geantwortet: 14. August 2019

Dear ArthurM, Thank you for choosing The Lobby for Sunday Brunch and for posting your review. We are pleased that you have enjoyed the environment. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
SJ
1 Bewertung
Besucht am 11. August 2019
Gesamt 4Essen 4Service 4Ambiente 5

great place. My family enjoyed the brunch and the massive options

The Lobby
Geantwortet: 13. August 2019

Dear SwethaJ, Thank you for choosing The Lobby for Sunday Brunch and for posting your review. We are pleased that you and your family enjoyed the food. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
OT
Phoenix
1 Bewertung
Besucht am 11. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

Birthday celebration

The Lobby
Geantwortet: 13. August 2019

Dear Friend of The Peninsula, Thank you for choosing The Lobby to celebrate your special occasion. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
MA
Tulsa
7 Bewertungen
Besucht am 10. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

The Lobby at the Peninsula Hotel is my personal favorite afternoon tea in Chicago. Very upscale, option to add champagne, live classical duo or trio playing from a balcony above the room. Tea sandwiches, treats and scones are always delicious as well as artfully prepared. I love the whole experience which begins when the doorman greet you and you walk into the building where the bell desk is, then you elevator up, walk down a lovely hallway to the hotel check-in desk and The Lobby for tea. Staff in The Lobby are exemplary in service.

The Lobby
Geantwortet: 16. August 2019

Dear MaryAnneT, Thank you for choosing The Lobby and for your continued patronage. We are always happy to hear from our loyal guests. We truly appreciate your remarks on the Afternoon Tea, ambiance and our service. We want to provide a unique experience and we are thrilled we exceeded your expectations. I will be sure to share your note with the team. We look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
l
Chicago
1 Bewertung
Besucht am 9. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

Great experience if money is no object. The price keeps going up in ways that are hard to justify.

The Lobby
Geantwortet: 13. August 2019

Dear lakeside, Thank you for dining at The Lobby and for taking the time to share your honest feedback. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
MD
Philadelphia
36 Bewertungen
Besucht am 8. August 2019
Gesamt 4Essen 4Service 4Ambiente 3

Extremely quiet, my wife and I were almost the only people there. It was a nice break after a busy day, but I do wish it were more popular... dessert was the best part of the meal, food was on par with expectations.

The Lobby
Geantwortet: 13. August 2019

Dear MountaineerDDS, Thank you for dining at The Lobby and for taking the time to share your comments. We look forward to welcoming you and your wife back again soon. Regards, Richard Hummel Assistant Director of Food and Beverage

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K
Chicago
20 Bewertungen
Besucht am 8. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

The lobby has good healthy options or things on the heavier side. I can always get the type of meal I want and the service is amazing.

The Lobby
Geantwortet: 10. September 2019

Dear Kali, Thank you for choosing The Lobby and for your continued loyalty. We appreciate your gracious comments on the menu selections and service. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
B
Chicago
57 Bewertungen
Besucht am 3. August 2019
Gesamt 5Essen 5Service 5Ambiente 5

Excellent service and food. Attention to detail amazing, friendly not pretentious staff creates very welcoming atmosphere.
Food is very well prepared and desserts are so good. Try passion fruit soufflé is delicious. Wine list great.

The Lobby
Geantwortet: 10. September 2019

Dear Basia, Thank you for dining at The Lobby and for taking the time to share your comments on the service and food. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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L
Tampa
6 Bewertungen
Besucht am 3. August 2019
Gesamt 3Essen 3Service 3Ambiente 4

We felt the food was overpriced and nothing special. There was nothing wrong with it...just not worth the money. Also, they serve small bottles of Coke and charge $5. If you want a refill, they charge another $5.

The Lobby
Geantwortet: 7. August 2019

Dear Lynn, Thank you for dining at The Lobby and for sharing your review. We are concerned to hear that that the food was mediocre. We are grateful for the opportunity to receive your feedback and we will be sure to review with the team. I would appreciate to speak with you further. I will send you a private message with my contact information. We hope to redeem ourselves in the near future. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
P
Chicago
9 Bewertungen
Besucht am 31. Juli 2019
Gesamt 3Essen 5Service 3Ambiente 3

Although the food was very good, the restaurant was freezing and the service was very slow particularly for lunch.

The Lobby
Geantwortet: 5. August 2019

Dear Pietro, Thank you for dining at The Lobby and for sharing your review. We regret that the service was slow and the temperature cold. Your feedback is truly appreciated and we will be sure to review with the team. I would like an opportunity to speak with your about your recent visit. I will send you a private message with my contact information. We hope to welcome you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

Melden
JM
Raum New York
8 Bewertungen
Besucht am 28. Juli 2019
Gesamt 5Essen 5Service 5Ambiente 5

Outstanding

The Lobby
Geantwortet: 1. August 2019

Dear JMijares, Thank you for choosing The Lobby and for posting your nice review. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
OT
Chicago
3 Bewertungen
Besucht am 27. Juli 2019
Gesamt 5Essen 5Service 5Ambiente 5

Wonderful food and fantastic service!

The Lobby
Geantwortet: 1. August 2019

Dear Friend of The Peninsula, Thank you for choosing The Lobby and for taking the time to share your wonderful feedback. We all look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
OT
Chicago
5 Bewertungen
Besucht am 26. Juli 2019
Gesamt 5Essen 5Service 5Ambiente 5

As always, it’s the perfect place to dine...however, it can expensive but sooo worth it!!!

The Lobby
Geantwortet: 1. August 2019

Dear Friend of The Peninsula, Thank you for visiting The Lobby and for sharing your complimentary review on OpenTable. We are pleased that you enjoyed your visit and we look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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EA
Columbus
1 Bewertung
Besucht am 26. Juli 2019
Gesamt 5Essen 5Service 5Ambiente 5

The lobby restaurant was beautifully appointed. Wait staff were very attentive and the Afternoon Tea servings were excellent.

The Lobby
Geantwortet: 1. August 2019

Dear EdgarA, Thank you for taking the time to share your review of your recent visit at The Lobby. We appreciate your remarks on the décor, service and tea menu. We all look forward to seeing you again. Regards, Richard Hummell Assistant Director of Food and Beverage

Melden
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