The Rotunda at Neiman Marcus - San Francisco
We were quickly seated before our reserved time. We had tea for two and it was a grand time. I liked that each diner was provided their own teapot. They accommodated our food allergy. Raphael and other serving staff were attentive. The Rotunda is a noisy place but this also guarantees some privacy because your conversations will be audible by nobody.
Had a wonderful birthday celebration here! Enjoy the champagne and a mango mousse that was out of this world
Seats by the window has a gorgeous view of Union Square. Lobster bisque and their bread was really good.
We waited for the elevator off the street for over 5 minutes. It never came, we were late for our reservation because we then had to go into the store and make our way up to the restaurant.
I asked for a nice table and got a crappy one without a view and there were tables with a view to the outside available. I'm getting married on Saturday and this lunch was for my flower girls. I think they gave us the bad table because we had kids with us.
The server was awful. I asked for recommendations and everything he recommended has lobster in it. It was his way of just making a big sale. After suggesting all 5 maybe 6 items with lobster I told him that we would not be ordering lobster. It was rude.
It then took him forever to come back. Then he came back and tried to take our lunch orders without asking us about drinks first. We ordered drinks waited for another 20 minutes for the server to come back and then ordered our food. My drink also came without a straw. I waited another 10 minutes for the server to bring a straw back. The place wasn't crowded at all. It was a Monday afternoon for lunch. I got the cod sandwich. It was just ok. We did get amazing popovers, but the man never came back to offer more which was crazy because we waited 50 minutes for our food. My sister upgraded her fries to have truffle as suggested by the server, but the fries came without truffle order.
I had three young girls with me 9,10 and 2. It was a very difficult lunch for them to have to wait so long. We were there for 1 hour and 50 minutes when I asked for the bill that he had no intention of ever bringing. I used to love this place and chose it for this special occasion. I do not think I will return.
Host and service outstanding, lovely ambience !
Service in this restaurant is at par with expectations of Neiman Marcus
Was nice as always.
They never fail - we had guests from out of town, we requested a window table - and we got it! The food and service is top notch. Lobster Club, NM Burger, Dungeness Crab Grilled Cheese, Short Rib Pappardelle, Avocado Toast, Burrata, Malbec, and of course the Broth and Popovers - very impressed!
I reserved a table and was seated at a banquette. requested not to sit by the windows (which was overlooking down clear glass). service was efficient and friendly but you could tell he was busy serving lunch at 1:30pm. Lobster fries was a must but filling of course. i got the salmon and it was delicious. i highly recommend ordering the Neiman Marcus cookies for dessert or take it to go. the lavender orange sparkle drink was club soda and OJ which i did not like (too acidic with less lavender more OJ). Overall this is great place for sitting to chat with a second person and sit at a booth sipping wine. Not rushed. highly recommend.
All food items ordered over the years has never disappointed. Always our go to place for lunch when in San Francisco. Complimentary popovers always come out warm, unlike some of the other Mariposa we have been to.
Great ambiance and excellent service. Table placements aren't crowded making the atmosphere feel more private for you and your party!
Food went downhill while prices went uphill. Lobster club used to be beautiful chunks of lobster now it’s this terrible mayonnaise lobster salad. Used to have taro chips, now had some stale chips, bacon was bits, not strips. The popovers were stale and not edible. I’ve been going there for 20+ years.... it’s gone downhill and I hope they revamp it they won’t survive
Professional staff was efficient and accommodating . Service with a smile from all staff . My friend and I always share the lobster club and we were so stuffed. Delicious ! Thank you!
Beautiful restaurant, great service and delicious food. Will definitely come back.
The Rotunda always manages to delight us with a wonderfully nuanced experience; outstanding food, atmosphere and service!
The choices are delicious and abundant, but never “heavy”. Desserts are unusual and light, too.
Our guests were charmed!
I usually have a fabulous experience at the Rotunda but my recent visit was nothing of my usual expectation. It was my birthday celebration and made the reservation ahead of time...we were given a table in the back (servers coming and going from the kitchen) and the table settings wasn’t even correct. The server, Noa, was impatient. Enjoyed conversation with Joe Ralls, he was training to be a server and he was very friendly. I always make a visit to the Rotunda when I’m in town.
Our waiter was fantastic! He was very attentive to our needs!
Always a good experience
Compared to our high tea at the Ritz Carlton, which cost twice as much for half the food, this was so worth the price and in a beautiful setting.
Love dining here...in a booth or in the window area. The lighting is perfect to gaze at my dates crystal blue eyes!
A good time was had by all!
Very nice place, good service and good food.
Appropriate for a business lunch or dinner.
Excellent service and food quality. Always very enjoyable experience.
The view is good. Reserve the seats to make sure get best view of dome. The food is moderate. I guess it's because weekend the service is a little slow. Recommend go here at least once if never tried this before.
I have been coming here for decades and I really enjoy a ladies lunch here.
Awesome food! Great choices! Exceptional service!
Server was attentive. Great food and great service!
I have eaten here many times. The food is always excellent. The popover with fresh strawberry butter instead of bread is always my draw to keep going back. Service is great, food is great. Always happy to dine there.
Always great service. Love the food!
First experience at the Rotunda. Fabulous service, delicious and beautifully presented food, and exquisite ambiance. Highly recommend!
Outstanding food. Always a wonderful experience.
I celebrated with my sisters on my 60th birthday. It’s my favorite place in the world!
Champagne and Lobster fries are the best! You'll definitely feel like you out for a treat. If you don't have reservations sitting at the bar is always a great experience. The bartenders also give great service.
We were there for my mom’s Birthday and it was amazing! The food was incredible and the service was outstanding
Always a delightful dining experience at the Rotunda!
Food was overpriced and underwhelming. You're basically paying for the ambiance and service.
Food and service was spectacular!!!
Starting from the host, the server and kitchen. Drinks from the bar was great too!
Will definitely come back for more!!!
Five star ⭐⭐⭐⭐⭐ service!!!
Everything tasted great! From the crispy lobster egg rolls to the crispy cod sandwich. The lobster club doesn’t disappoint.
The ube flan was fantastic!
Staff is very attentive and friendly!
one of my favorite spots for lunch downtown. always delicious and fun. grazie
Lovely experience all around. The serving staff was excellent. The food was generous and delicious