The Rotunda at Neiman Marcus - San Francisco
The food was pricey and very mediocre. The chicken Milanese was nothing like a chicken Milanese but a very tough poached chicken breasts. The waiter was really rude and unnecessarily rushed us. Overall it was a very poor experience and unfortunately would not return not recommend.
Date with wife!
Great place for birthday service a little slow today though
Amazing sevice and food as always!
Five stars caliber.
The Rotunda is a special place for a special occasion due to the historic and elegant surrounds. The food is varied and nicely prepared and served.
The toasted crab sandwich was wonderful...not too much mayo and plenty of crab. As always, the popover and cup of broth start the experience like a treat. The ambiance is lovely.
This is such a gem of a place. The setting is stunning, and I feel like I've been transported back to the best days of San Francisco every time I come here. Our waiter Joe was delightful and made the experience even better. One thing I do miss, though, is the calorie counts on the menu items. This was one of the first SF restaurants to have that information, and now it's no longer included.
delicious and winded as always !
This is the go-to place for me when I want to truly enjoy a meal.
A favorite stop in San Francisco. Gorgeous room, views of Union Square. Delicious food. Kind and attentive service. It's a home run, and I'll happily return often.
The lobster club sandwich was much improved however the Cobb salad was disappointing
The tables are very close together. There are very little staff so they aren't able to help you every second since they're trying to check on everyone. The birthday cupcake isn't very good but not only that they charge you for it without warning at the end of the meal.
Actual afternoon all to myself! Luxurious!
food is mediocre at best, and inconsistent, price and quality are out of sync.
Service usually is great waiters are very nice. drinks are good
cappuccino's vary from to bitter to drink to very good.
feels like management needs to look critically at eveything.
As lunchroom virtually no competition in area
Always a delight and treat!
Everything was fine except our seating time. We had reservations at 12:30 but did not get seated until one. Waiting for our table was disappointing especially when we had reservations.
Yes, the ambiance was great, the food not so great, maybe what i ordered but will definitely come again.
I love dining here...the elegant and airy ambiance is wonderful with views of the city and gorgeous theatrical details and our waiter Nick was fun and attentive.
My only complaint was the value of the salad I ordered. The $30 Louis Salad consisted of a skimpy bed of greens with three shrimp, crab meat, one half a boiled egg and three thins slices of cucumber. While it all tasted wonderful (and the crab was a generous serving) it was still pretty skimpy...more greens would be better and make it feel more like an entree salad and perhaps a whole egg. Otherwise, a really nice meal in a beautiful setting!
Great experience overall! Will come back during the holidays!! Great for a small birthday gathering and they bring out a surprise cupcake during tea service.
I had called at least four times mid Dec. to try and make reservations. I never received a return call.
I did make reservations one month later by using open table. Every time I tried to call I got the answering machine.
We were seated promptly and service was good. My guests enjoyed the Lobster Roll and Prime rib sandwich. I order the burger medium and it was well done and dry.
I would come back and order the prime rib sandwich or lobster.
Awesome service and food is tasty. Great dinning place. Love their complementary chicken soup.
Wonderful lunch with an old friend. Food was good, servers attentive. We were able to linger over our tea without feeling rushed. Lovely experience. Thank you
Apart from the unnecessarily rude hostess (Rochelle?), we had a fantastic experience. Our server Nick was fantastic and the food delicious. Classic SF
Excellent food. Stunning setting so closely under the stain glasses dome of the Rotunda. Waiter, Charlie, was excellent. Hostess team is always frustrating to deal with in terms of how they assign tables.
Wonderful service and food!!! Very beautiful atmosphere.
Double birthdays. We were well attended to, our waiter Joe was fantastic, and the maitre’d/managerJohn was likewise outstanding.
Service was impeccable.
Service was super slow. It took a long time for us to place the order, receive our tea and bites, and get the bill. Afternoon tea hors d’oeuvres were mediocre, and the desserts were especially bad. We took a bite out of each one and regretted consuming the calories.
Wonderfulmseafood salad ..
The service was very nice. My waiter was very helpful and courteous. The bus person was very nice and provided very good service.
The food was terrible. My mom ordered salmon and it was VERY salty. Then she ordered the steak as I did. It was terrible and full of grizzle. There was more grizzle than meat.. never tasted so much fat and grizzle in a steak. I was very very disappointed. For the price I expected a good meal.
Excellent service. My entree was excellent. Overpriced but we knew that before we made reservation. Great place to go for a very special occasion. Popovers are still the best bonus ever!
Tea service is wonderful
Excellent all around and we will be back again and again!
The restaurant is beautiful and the service is excellent, however the food was very mediocre. I had higher expectations considering the price, so I was a bit disappointed.
Lovely afternoon high tea as always!
Worst experience I’ve had to date so far. Reservations were at 2pm for 5 people. We waited in the crowded lobby for 45 minutes watching other parties of 5 or more get seated before us. If we asked the hostess, who was rude and clearly expressed lack of professionalism, twice she said it’s just not ready. A third time when we approached the hostess stand after 30 minutes of waiting, she greeted us as if we just arrived. And when we indicated the extended length of time we had been waiting she completely closed off and just said “it’s not ready, I said I’ll call you when it is.” After waiting so long, before we were lead to our table, she loudly declared to another hostess that our party “needs to be seated because she can’t have us waiting any longer. Doesn’t matter if the table is cleared or set, just get them in.” We had to stand behind other tables next to the railing overlooking the store floor while staff rushed to get the table cleared. This is not the quality or level of service that Neiman’s and the Rotunda usually has so I’m hoping someone was just having a bad day. With that said, it will definitely be a long while before I return. Maybe when I do, the hostess will be friendlier, actually accommodate guests accordingly and return the trust.
Great service and atmosphere! Our server Thomas was very attentive and didn’t rush us. Will definitely be back again.
I went with my 7-year old granddaughter who had been there twice before. She really appreciated the ambience now that she’s 7!
They fit us in, since we missed our noon reservation as she got to my house very late, and we arrived at the reservation very late.
Our server Boni was extremely pleasant and wonderful. Food was amazingly excellent as always.