Dieses Restaurant hat Details zu Sicherheitsmaßnahmen hinzugefügt

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The Saddle Room at the Shelbourne Hotel

4.5
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1069 Bewertungen
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31 bis 50 Euro
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Irisch

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Sicherheitsmaßnahmen

Reinigung und Desinfektion
  • Desinfektion von Oberflächen nach jedem Gast
  • Gemeinschaftliche Bereiche werden täglich gründlich gereinigt
  • Saubere Speisekarte für jeden Gast
  • Desinfektionsmittel oder Reinigungstücher für Kunden
  • Kontaktlose Zahlung möglich
Soziale Distanzierung
  • Begrenzte Anzahl sitzender Gäste
  • Abstandhalten in gemeinschaftlichen Bereichen
  • Zusätzlicher Platz zwischen den Tischen
  • Krankes Personal am Arbeitsplatz verboten
Persönliche Schutzausrüstung
  • Servicepersonal trägt Mundschutz
Was 1069 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.5Basierend auf kürzlich erfolgten Ratings
4.6
Essen
4.6
Service
4.5
Ambiente
4.2
Preis-Leistung
Lärm · Ruhig
92 % der Gäste würden das Restaurant einem Freund empfehlen
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L
Lemonysnickets8888000000
Dublin
1 Bewertung
vor 2 Tagen besucht
Gesamt5Essen4Service5Ambiente4

Excellent professional service from all staff, given the exceptional circumstances we all find ourselves in.

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DL
DavidL
1 Bewertung
vor 4 Tagen besucht
Gesamt4Essen4Service4Ambiente5

Food was outstanding. The experience of eating at the saddle room was fantastic. Will definitely be back soon .

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ND
NiallDunne
1 Bewertung
vor 4 Tagen besucht
Gesamt4Essen4Service4Ambiente3

Very good food , excellent service at great Dublin hotel & well priced.

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LH
LauraH
1 Bewertung
vor 5 Tagen besucht
Gesamt5Essen5Service5Ambiente5

Staff were very clear re COVID guidelines, food was amazing, lots of space, will be back!

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IM
IrisM
Dublin
1 Bewertung
vor 6 Tagen besucht
Gesamt5Essen5Service5Ambiente5

Gorgeous food, friendly staff and professional service. Enjoyed the lunch and will return soon. All covid precautions taken. Thank you

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SC
SarahC
1 Bewertung
Besucht am 8. Juli 2020
Gesamt5Essen5Service5Ambiente5

The staff were so pleasant and helpful. Even during a pandemic, we felt safe and cared for. Every precaution was taken to ensure the safety of diners.

The food is first class. It was a beautiful meal and I loved the ambience of the room and having a little more space to enjoy a private meal.

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RC
RoisinC
1 Bewertung
Besucht am 8. Juli 2020
Gesamt1Essen3Service4Ambiente1

I was disappointed with the menus and the price of the set dinner . The cost of dinner did not include tea or coffee. The tea was a tea bag and not leaf tea for a 5 star hotel this is rather poor. There was no atmosphere and I know the hotel has just opened and act to government regulations it is hard to cope. It is an expensive price for dinner as the food is not exceptional.I have dined in the Saddle Room on several occasions and enjoyed it I will Not revisit it for some time as I did not enjoy the food or the dining experience.

The Saddle Room at the Shelbourne Hotel
Vor vor 21 Stunden geantwortet

Dear Roisin, We thank you for sharing your thoughts about our restaurant. I am truly sorry to hear that you were disappointed with your experience. As we are adhering to the government guidelines, the atmosphere may not be what our guests are used to due to social distancing. I kindly ask that should you give us the chance to redeem ourselves, please make a reservation through myself and I will ensure that your service and experience are flawless. Kind regards, Andreja- Restaurant Manager

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l
viplisaf
Las Vegas
2 Bewertungen
Besucht am 7. Juli 2020
Gesamt5Essen5Service5Ambiente5

So clean and the staff were trained very well on safety covid 19 measures

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SK
SarahK
Dublin
5 Bewertungen
Besucht am 6. Juli 2020
Gesamt5Essen5Service5Ambiente5

In light of the current Covid restrictions we had an absolutely amazing experience at the Saddle Room. Food was extremely tasty and presented very well. Service was so professional, faultless actually, we were served by Daniel. Atmosphere was just right, we were celebrating a special occasion and it was just perfect. Lovely table with plenty of space between tables. We will definitely return, super dining experience!

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AB
AoifeB
1 Bewertung
Besucht am 5. Juli 2020
Gesamt5Essen5Service4Ambiente5

V enjoyable Sunday lunch. Food was lovely and kids menu v good too. We asked for a booth which was great if having dinner with children rather than in main part of restaurant. The set up re COVID is very well done and felt very comfortable and not worried. Would recommend as a treat.

The Saddle Room at the Shelbourne Hotel
Geantwortet: 7. Juli 2020

We thank you for taking the time to share your thoughts about our restaurant. At The Shelbourne Hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments. I am delighted that you enjoyed the afternoon, we like to make each of our guests experience memorable. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

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OT
OpenTable-Gast
Dublin
1 Bewertung
Besucht am 4. Juli 2020
Gesamt4Essen4Service5Ambiente3

Our 50th wedding anniversary

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k
karrier
Dublin
3 Bewertungen
Besucht am 4. Juli 2020
Gesamt4Essen4Service3Ambiente5

As you would expect of the Shelbourne, the covid restrictions were handled very well and everything was still elegant. I've knocked one star off as the fried fish main was a bit soggy, and we were overcharged and not given an itemised bill.

The Saddle Room at the Shelbourne Hotel
Geantwortet: 7. Juli 2020

We thank you for taking the time to share your thoughts about our restaurant. We take pride in providing excellent and outstanding service. I am sorry to hear about your main course and the bill. I ask that should you give us the chance to redeem ourselves in the Saddle Room restaurant, please make a reservation through myself and I will ensure that your service and experience are flawless. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

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GD
GabrielD
Dublin
1 Bewertung
Besucht am 3. Juli 2020
Gesamt5Essen5Service5Ambiente5

Straightforward lunch menu beautifully cooked and presented.

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MB
MBPT
Dublin
1 Bewertung
Besucht am 3. Juli 2020
Gesamt5Essen5Service5Ambiente5

Excellent experience. Very personal approach taken while all social distancing rules are respected.

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D
Deirdrer
Raum New York
2 Bewertungen
Besucht am 2. Juli 2020
Gesamt5Essen5Service5Ambiente5

Lovely lunch with my daughter just after the restaurant opened after lockdown

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MT
MartinT
Dublin
1 Bewertung
Besucht am 1. Juli 2020
Gesamt4Essen5Service5Ambiente3

Wedding Anniversary meal and 1st meal in a restaurant since February. Quality of food and service were excellent and full social distancing and hygiene in place. The negative was the lack of ambiance and normal interaction. Not the fault of the Shelbourne at all. We thoroughly enjoyed the meal and occasion and it’s always a pleasure to visit the Shelbourne.

The Saddle Room at the Shelbourne Hotel
Geantwortet: 7. Juli 2020

Dear Martin, Thank you for your lovely feedback. We take pride in providing excellent and outstanding service. I am delighted that you enjoyed the meal, we like to make each of our guests experience memorable. We hope to have you return in the near future. Kind Regards, The Restaurant Manager

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OT
OpenTable-Gast
Dublin
1 Bewertung
Besucht am 1. Juli 2020
Gesamt5Essen5Service4Ambiente3

Was extremely good. Food in the saddle room was excellent. I went at lunch time and was seated straight away. Few minor issues just in terms of tiny mistakes in terms of things I’d asked to be excluded from the dish but was fine. The server, who I didn’t quite catch her name, was excellent. I believe she was french but I’m not 100% sure. Overall really good experience!

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DO
DiarmuidO
1 Bewertung
Besucht am 30. Juni 2020
Gesamt5Essen5Service5Ambiente5

Perfect from start to finish. Staff were professional but engaging. Food was fantastic.

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B
Brian
London
3 Bewertungen
Besucht am 30. Juni 2020
Gesamt5Essen5Service5Ambiente5

Excellent service and food as usual. All social distance measures in place and fully explained. Atmosphere a little quieter due to small number of diners. But still well worth a visit.

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NM
NiamhM
Dublin
1 Bewertung
Besucht am 6. März 2020
Gesamt5Essen5Service5Ambiente5

It was my first time to dine in the Shelbourne. Fantastic experience. Food was to a very high standard. Staff were very friendly and professional and the service was second to none. Lovely ambience in the restaurant. Couldn't fault anything. Definitely at the top of my list for another visit.

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JE
vipJEPH
London
10 Bewertungen
Besucht am 5. März 2020
Gesamt4Essen4Service4Ambiente4

First time here and very impressed with food , service and pricing. Will be back.

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OT
OpenTable-Gast
1 Bewertung
Besucht am 3. März 2020
Gesamt5Essen5Service5Ambiente5

From the moment we entered the restaurant it was 5 star service.

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OT
OpenTable-Gast
Dublin
2 Bewertungen
Besucht am 1. März 2020
Gesamt5Essen5Service5Ambiente5

Special birthday

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OT
OpenTable-Gast
Neuengland
9 Bewertungen
Besucht am 27. Februar 2020
Gesamt5Essen5Service5Ambiente5

Lovely experience for a group of work colleagues a group of 7-service was amazing!!
The hotel was able to accommodate a change in time very graciously!

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PM
PhilomenaM
Dublin
1 Bewertung
Besucht am 26. Februar 2020
Gesamt5Essen4Service4Ambiente4

We would have preferred the lunch menu to include 1/2 sides even if this meant a few quid extra in the price of the set lunch menu. When I booked I, ticked a box that asked what the occasion for our lunch was - I ticked birthday. It was a lovely unexpected surprise when our "birthday girl" was presented with a candle to blow out and some delicious petit fours - not to mention the handsome waiter joining in singing Happy Birthday. A lovely end to our meal.
Thank you.

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L
Larry
1 Bewertung
Besucht am 22. Februar 2020
Gesamt4Essen5Service5Ambiente5

The food was delicious,and the service was perfect.could not fault in any way

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JM
JoanieM
Dublin
3 Bewertungen
Besucht am 22. Februar 2020
Gesamt5Essen5Service5Ambiente5

A very memorable 60th birthday celebration at Dublin's most beautiful hotel - lovely atmosphere, very attentive service, great food, hard to find better - we'll be back, even without the excuse of a particular celebration, it has everything going for it!

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J
Jag10
1 Bewertung
Besucht am 21. Februar 2020
Gesamt4Essen5Service4Ambiente5

I took my son and partner for dinner.Everything from start to finish was great.Service was great although my son ordered truffle fries and they never came although they were on the bill.Would recommend to anyone will definitely return.

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JD
JosephineD
1 Bewertung
Besucht am 20. Februar 2020
Gesamt4Essen5Service5Ambiente4

One thing affects my overall review of excellence...we were seated beside a window, it was a cold night and there was a chilly draft which made me less relaxed as the evening wore on. Otherwise food and service were excellent

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NR
NoReturn
1 Bewertung
Besucht am 18. Februar 2020
Gesamt2Essen2Service2Ambiente3

I would not recommend eating at the Shelbourne Saddle room.

Having booked one week in advance, my guests and I got a table en route to the kitchen and the gents toilet complete with significant draft!

I mentioned 3 times that we were going to the theatre yet we were rushed in main course and desert, no tea/coffee. I asked for a birthday candle on desert/other small cake to celebrate brother's birthday but it only arrived as we were putting on our coats.

The food was pedestrian overall - birthday boy was particularly disappointed with rubbery fish!

And it cost an enormous amount of money for this experience!!
NOT TO BE REPEATED!!

The Saddle Room at the Shelbourne Hotel
Geantwortet: 21. Februar 2020

Dear guest, I am truly sorry to hear that you were disappointed with your experience in our restaurant. Our team take pride in ensuring that each guest receives an impeccable service and I am truly disappointed to hear that this was not reflected on this occasion. I ask that should you give us the chance to redeem ourselves in the Saddle Room restaurant, please make a reservation through myself and I will ensure that your service and experience are flawless. Kind regards, Sarah

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OT
OpenTable-Gast
Dublin
3 Bewertungen
Besucht am 17. Februar 2020
Gesamt5Essen5Service4Ambiente5

Special birthday for 18th as young girl is ill it was a lovely treat and we were very well looked after with menu personalised and birthday plate . Wonderful afternoon

The Saddle Room at the Shelbourne Hotel
Geantwortet: 21. Februar 2020

We thank you for taking the time to share your thoughts about our restaurant. At The Shelbourne Hotel, we take pride in providing excellent and outstanding service, and it is always a pleasure to read such positive comments. I am delighted that you enjoyed the evening for the birthday girl, we like to make each of our guests experience memorable. We hope to have you return in the near future. Kind Regards, Sarah Food & Beverage Coordinator

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QC
QuentinC
Dublin
1 Bewertung
Besucht am 16. Februar 2020
Gesamt4Essen4Service5Ambiente4

Very limited menu. Table too big for 2 making conversation difficult. Background music unsuitable and too loud.

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MI
MICHAELO
London
18 Bewertungen
Besucht am 15. Februar 2020
Gesamt5Essen5Service4Ambiente5

The occasion was a quiet dinner to discuss a number of business related issues. We were given a quiet corner though this had not been previously requested which suited excellently.
The entire evening was superb - the quality of food and the service could not be faulted. Overall, a great night.

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OT
OpenTable-Gast
London
4 Bewertungen
Besucht am 14. Februar 2020
Gesamt5Essen5Service5Ambiente5

Very cozy experience and intimate and private with it almost being like private dining. Attentive staff and nice touches make for a great place for a romantic occasion

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TB
TomB
Dublin
1 Bewertung
Besucht am 14. Februar 2020
Gesamt4Essen4Service4Ambiente4

A very pleasant experience with wonderful service and lovely food

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D
Daniel
London
6 Bewertungen
Besucht am 13. Februar 2020
Gesamt2Essen2Service2Ambiente3

Below average dining experience. Fancied the beef Wellington until we noticed it’s a 24 hour wait. Not really ideal as we planned on eating whilst we were actually there. Ordered chateaubriand, the chap who carved it at the table appeared to do so with a bread knife. The result was it more a torn apart steak than elegantly carved. Wine list is slim to say the least. 2 courses with wine €380. Works out better value to go to Patrick Guilbaud which has two Michelin stars. I know where I’ll be going next.

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JS
vipJoanS
San Francisco
1 Bewertung
Besucht am 11. Februar 2020
Gesamt5Essen5Service5Ambiente4

The Saddle Room is a super place to have a celebration lunch. It's just that little bit special, entices you to sit and chat. Also great for the old mammy who can hear the conversation unlike most modern shiny places she goes.

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AB
AndrewB
Dublin
1 Bewertung
Besucht am 9. Februar 2020
Gesamt3Essen5Service1Ambiente5

The food was sensational, but the service was dreadful. We had to get up from our table to find staff on a few occasions. Major delays with food and wine serving. Andrew Burns 0872255577

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PM
PasqualeM
Dublin
1 Bewertung
Besucht am 8. Februar 2020
Gesamt3Essen4Service3Ambiente2

Me and my husband decided to go there X our anniversary....very bad decision...we got the worst table,beside The open kitchen,also if The restaurant wasn t that busy!Food...nothing special,for prices they have!

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AD
ADRIANB
Dublin
1 Bewertung
Besucht am 8. Februar 2020
Gesamt5Essen5Service5Ambiente5

Excellent evening will certainly go again and may stay over.

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The Saddle Room at the Shelbourne Hotel wird von 1069 OpenTable‑Gästen mit 4.5 Sternen bewertet.

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