Toula Restaurant

3.8
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2048 Bewertungen
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51 Kanadische Dollar und darüber
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Italienisch

Top-Etiketten:

Malerische Aussicht
Besondere Anlässe
Romantisch
Das Toula begrüßt Sie in Torontos Westin Harbour Castle Hotel. Das Restaurant am Rand des Ontariosees bietet Ihnen herrliche Aussicht auf die Stadt und ihre Umgebung. Wertvolle italienische Stoffe, die sich in der Goldbalttdecke spiegeln, sorgen für ein zu jeder Gelegenheit passendes Ambiente. Das Toula ist bekannt dafür, nur die allerbesten Zutaten zu verarbeiten. Ohne eine wunderbare Auswahl an Weinen ist ein Essen natürlich nicht perfekt. Geschäftsführer Adriano Vicentini hat hierfür eine beachtliche Auswahl zusammengestellt, die zu jedem Gericht passt. Der Schwerpunkt unserer Weinkarte liegt natürlich auf italienischen Rotweine aus dem Piemont und der Toskana. Im Keller lagern mehr als 300 Sorten. Zur großen Auswahl an Aromen aus Regionen der alten und der neuen Welt findet sich mit Sicherheit die richtige Weinflasche für ein kulinarisches Erlebnis, das auch den anspruchsvollsten Gaumen zufrieden stellt.
Was 2048 Gäste sagen
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
3.8Basierend auf kürzlich erfolgten Ratings
3.8
Essen
3.8
Service
4.0
Ambiente
3.5
Preis-Leistung
Lärm · Gemäßigt
65 % der Gäste würden das Restaurant einem Freund empfehlen
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NathanG
1 Bewertung
Besucht am 11. März 2020
Gesamt5Essen5Service5Ambiente5

This was a beautiful place to eat and the food was very good. The wine seemed overpriced but that usually comes with the ambiance/view. It was really quiet, but that was also because hardly anyone was there that night.

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TB
TrevorB
1 Bewertung
Besucht am 10. März 2020
Gesamt5Essen5Service5Ambiente5

We were there for a special dinner and had an amazing meal. The best part was the view and the service!! we had a great time and would recommend this restaurant especially if you are staying in the Hotel

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C
Cdlr
1 Bewertung
Besucht am 22. Februar 2020
Gesamt5Essen5Service5Ambiente5

Had a dinner date with my Bestie. This place it’s beautiful, the views are breathtaking. I order the Linguine Scoglio🤤, It was delicious. We really enjoyed ourselves.

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J
Jojo
1 Bewertung
Besucht am 15. Februar 2020
Gesamt1Essen2Service1Ambiente3

Gave this restaurant a chance despite its 3.4 rating and figured the view would be nice. Does not value customer requests on a personal special occasion. Told to come back the following week for them to accommodate the request. Came February 15th which is not even Valentine’s Day anymore but they had a Valentine’s menu which we understood. Our anniversary date is very important and requested for a desert with a written “Happy Anniversary” to make my partner’s day more special. I was not asking for it to be free, I do not care if I had to pay more than the value. we did not appreciate the sarcasm one of the workers had responded to us. “If you want a bird, we’ll get you a bird. But come next week”. Next week is no longer our anniversary. There is a reason why our reservation was specifically on 15th. If we knew this will not be accommodated, we would have chosen a different restaurant who valued customers better.

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TL
TimmyL
Toronto
2 Bewertungen
Besucht am 14. Februar 2020
Gesamt3Essen2Service3Ambiente2

Looks great when your waiting for your seat but when you get to go in and have your appetizers you’ll consider just going to somewhere else.

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OT
OpenTable-Gast
Toronto
2 Bewertungen
Besucht am 13. Februar 2020
Gesamt5Essen5Service5Ambiente5

Great service and hospitality

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OT
OpenTable-Gast
1 Bewertung
Besucht am 13. Februar 2020
Gesamt4Essen4Service5Ambiente4

Great View, Great Service, Bring Cushions for the stylish chairs.

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GG
GuyG
Toronto
1 Bewertung
Besucht am 13. Februar 2020
Gesamt1Essen1Service3Ambiente1

Everything but the deserts were bland. Portions were beyond stingy. For example, my entre' was the TOULA surf and turf which consisted of a beef tenderloin, shrimp, and vegetables. What arrived was two small pieces of shrimp on top of my beef tenderloin, which was unevenly cooked. For my vegetables I received ONE brussel sprout cut in half, half a carrot which was then cut in half, and I believe a rapini which was soggy and stringy. The vegetables were clearly steamed and just dropped in the plate, no seasoning whatsoever. Oddly enough I was not asked how I would like my beef done, nor did they offer black pepper after bringing it to the table.

Desert consisted of a trio of mini deserts which I kid you not were CUT IN HALF, one half was served to one person, the other half to another. They were micro deserts, or samples at this point. The fruit on the plate of desert consisted of A QUARTER of a strawberry, and one whole blackberry.

And last but not least, we were offered an option of either sparkling or flat water. We opted for flat, which after two bottles I heard a customer complain about their water and found out they were charging $7 a bottle (which normally cost $10 from what the server told me), and they were not informing anyone of this until the bill arrived. They removed it from the bill after I brought up how disappointing that was.

The list goes on, all wait staff (at least in our section) had pungent B.O. , the table/seating layout was cramped, linen and table settings were sloppy. The only redeeming quality here is the view, and honesty there are many places in Toronto with a view that will give you way more for your money.

Bottom line, just focusing on the food alone TOULA is very overpriced for the quality of food they serve. Everything was bland, some items were clearly not fresh and frozen.

Our bill was cheap at $150, which is sad considering what we experienced.

Diners beware.

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A
Aazz
Toronto
1 Bewertung
Besucht am 13. Februar 2020
Gesamt3Essen4Service1Ambiente5

Rude server with attitude that ruined the whole meal

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K
Kgbmr
1 Bewertung
Besucht am 12. Februar 2020
Gesamt3Essen1Service3Ambiente1

Really mediocre and uninteresting food. Server was nice, but food was served by her support staff who were rushed and unfriendly.

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OT
OpenTable-Gast
Toronto
2 Bewertungen
Besucht am 10. Februar 2020
Gesamt4Essen4Service5Ambiente5

Amazing service and delicious food and drinks.

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CC
CarolC
1 Bewertung
Besucht am 9. Februar 2020
Gesamt5Essen5Service5Ambiente5

Beautiful ambiance. Lovely food. Excellent service. Loved winterlicious menu!

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YO
YONGSOOP
Toronto
2 Bewertungen
Besucht am 9. Februar 2020
Gesamt4Essen3Service3Ambiente5

the waiters were kind and not experienced.

the view was nice as usual.

I had left tip but the same waitress didn't pick up the bill. just personal preference.

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AS
ASO718
1 Bewertung
Besucht am 8. Februar 2020
Gesamt3Essen2Service3Ambiente2

The food was subpar. I found hair in my lamb chops. The view was nice but I was expecting much better food.

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J
Jobel
San Antonio
2 Bewertungen
Besucht am 8. Februar 2020
Gesamt5Essen4Service4Ambiente5

I like the dessert part and main of the 3 course menu
But for the appetizer I did not like it

But overall it was a nice view at the 38th floor of the Hotel

And very family friendly , good for socials

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OT
OpenTable-Gast
Toronto
2 Bewertungen
Besucht am 8. Februar 2020
Gesamt2Essen5Service2Ambiente3

I am very satisfied with the kitchen staff and their prompt preparation of our meals. the food was wonderful and delicious. portions were more than enough.
It started out well enough, but I was not impressed with the service. Firstly, the manager came to our table four or five times prior to our main course, interrupting our conversation to ask if we needed anything. There is a certain level of service that is appreciated, but he was trying too hard and I did not appreciate his need to interrupt. Good servers can tend to the table without announcing their presence.
We were trying to have a good time and the server came by and kept asking "Are you done with that?" and taking away plates at a stellar rate, to which I had to reply, "No, I am not.", fork in hand. Minutes later, the mains came and I wasn't even done with the appetizer. They took it away and that was that.

We had a bottle of sparkling water and a bottle of still water on the table (both of which we paid $7 each for) - absolutely absurd in my opinion - and mid-meal the server came and took away the half-bottle of sparkling water. I had to ask for it back. How rude! and then to put it on the bill - the audacity.

The meal felt rushed overall.

Finally when dessert was done, it took us over ten minutes to get someone's attention and to ask for the bill.

Toula has a lot of potential but the servers and the management on the floor are inexperienced. At that price point, I expect a more well trained professional staff.

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AC
AnnieC
1 Bewertung
Besucht am 8. Februar 2020
Gesamt4Essen3Service3Ambiente4

The view of the restaurant is super, however the food and its sitting chair is a big disappointed compare to the years back...

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ED
ErianD
1 Bewertung
Besucht am 7. Februar 2020
Gesamt5Essen4Service5Ambiente5

Our server was just phenomenal. After telling her my partner had a peanut allergy she was very accommodating and immediately thought ahead. Very thoughtful and would recommend.

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TT
TurtleT
1 Bewertung
Besucht am 7. Februar 2020
Gesamt2Essen3Service2Ambiente4

Its the first time I had to pay 7 dollars for a jug of water. It would've been nice had they informed you that water isn't free, which is essentially the standard at EVERY restaurant. But maybe the fine dining experience suggests otherwise? I've never had to ask a waitress /waiter for "free water." So you'd imagine my surprise getting the bill. The food was decent. although you're probably paying for the food too. Service was rushed. The winterlicious menu was okay, so I can't comment on their other choices. Their hospitality felt superficial at best; the manager (who took the place of our waitress as it was the waitress's first day) would ask how we were doing but walk away before we could even give a response. Or ignore it outright.

Not sure I'd recommend this place. I don't often fine dining restaurants, but this was by far my worst experience at one.

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D
Diego
1 Bewertung
Besucht am 7. Februar 2020
Gesamt5Essen5Service5Ambiente5

This place is absolutely incredible. The view is amazing (definitely worth it to ask for a window seat!), and the food is even better.

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GJ
GreggJ
Toronto
1 Bewertung
Besucht am 5. Februar 2020
Gesamt3Essen3Service4Ambiente5

Underwhelming. Winterlicious reservation. Selected Tiramisu for dessert and was given a tiny sampler plate of three desserts.

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P
Pritch
1 Bewertung
Besucht am 5. Februar 2020
Gesamt2Essen1Service2Ambiente3

We were eating here on my partners ‘ birthday which I indicated in the reservation.

We also ordered from the Winterlicious menu.

The appetizers were ok but the real problem was when the entrees came. I ordered the steak and shrimp with vegetables. The meat and shrimp were very good, however the vegetables were undercooked, hard and not enjoyable.

My partner ordered the tuna steak and the server indicated it would be served rare. When the order came, the tuna was cooked almost fully through and with the majority of the fish being white. When pointed out to the server, she agreed and asked if we wanted something else. We said no the tuna steak but cooked rare as expected. The second dish came out and although it was slightly better, it was very far from being rare and was not at all what was expected. The vegetables with this order were also extremely undercooked to the point that the Brussels sprouts were inedible and debatably raw.

In hindsight by the servers reaction we may not have been the first person to react this way. Hopefully others ordering the tuna steak had a better experience.

When dessert came it was also good. However there was not mention of the birthday or anything special done which is something that would even be expected at a family restaurant.

We were surprised when the bill came and no mention was made in regards to the meal and nothing was comped.

Ironically, ahead of the meal we were excited and even considering doing the Valentines Day special. But after the experience we had we will not be recommending the restaurant to anyone. Especially given the price at its current value.

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JL
JoannyL
Las Vegas
1 Bewertung
Besucht am 5. Februar 2020
Gesamt1Essen1Service4Ambiente1

The winterlicious was not good and I was very disappointed.

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AW
AmyW
1 Bewertung
Besucht am 4. Februar 2020
Gesamt3Essen3Service2Ambiente3

I had a dinner on a winterlicious menu. The place is old and the seat between each seat and table is tight. We order a bottle of white wine, the server came with a cloths that comes with red d wine on my bottles. Thats mean the cloths is reuse without washing it. And i also saw they reuse the table cloths without washing it too. The main dish is cold also. Im not recommend this restaurant with this price

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AH
AmandaH
Toronto
1 Bewertung
Besucht am 2. Februar 2020
Gesamt5Essen4Service3Ambiente5

Food was delicious, service was good and friendly except when ordering steak, my table was not asked how we would like it to be (E.g. rare / med rare / etc.). The server also gave the wrong tea.

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p
powow
1 Bewertung
Besucht am 1. Februar 2020
Gesamt3Essen2Service4Ambiente5

The desserts were dries out. The cream on the tiramisu had the consistency and texture of marshmallow. The ricotta cheesecake was stale. It is clear that it was sitting out for a while. Food was not hot, just a little warm. I had the beef tenderloins and the meat was gray on the outside, not browned enough. Very disappointing.

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TD
TDina
1 Bewertung
Besucht am 1. Februar 2020
Gesamt5Essen4Service5Ambiente5

Had a wonderful dinner, loved the ambiance. Can't wait to go back!

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SR
SharminR
Toronto
3 Bewertungen
Besucht am 1. Februar 2020
Gesamt2Essen2Service2Ambiente2

The waiter did not take seriously that my partner was celiac. We asked him to check which menu dishes were gluten free, were told the eggplant starter would be fine, and then saw that it was fully covered in breadcrumbs when it arrived at the table. The view is lovely, but restaurant ambience is lessened by the staff sorting cutlery and tableware directly next to seated tables. The food was lackluster - the vegetables accompanying the cornish hen were not seasoned. As a pro: the panna cotta was incredible.

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SR
SamihaR
1 Bewertung
Besucht am 1. Februar 2020
Gesamt5Essen5Service5Ambiente5

I would definitely recommend Toula restaurant to my friends. I loved the cured salmon appetizer and the pumpkin sage ravioli.

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NF
NoreenF
Toronto
3 Bewertungen
Besucht am 1. Februar 2020
Gesamt1Essen2Service3Ambiente1

When you leave a restaurant you want to leave feeling good about the experience. Instead, after dining at Toula, I fell ripped off. I was charged $7 for still water after I ordered tap. They also charged 20% for gratuity which I feel should have been left to my discretion.

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KW
KimW
1 Bewertung
Besucht am 31. Januar 2020
Gesamt3Essen5Service5Ambiente5

Everything was great until we realized they’d charged us $7.00+tax+tip for “still” water. We were asked if we wanted sparkling or still water. We chose “still”. What is still water? Water that comes out of the tap. That’s deceptive. They told us they couldn’t do anything as the transaction was already processed. That’s not true. She eventually came back with $7.00 cash. So deceptive

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D
Dorn
Atlanta
2 Bewertungen
Besucht am 27. Januar 2020
Gesamt5Essen5Service4Ambiente5

The food is almost as impressive as the view, which is really nice!

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OT
OpenTable-Gast
Toronto
1 Bewertung
Besucht am 21. Januar 2020
Gesamt5Essen5Service5Ambiente5

It was fantastic!!! Great service and ambience! Amazing food!!

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LM
LoriM
Toronto
1 Bewertung
Besucht am 11. Januar 2020
Gesamt5Essen5Service5Ambiente5

Outstanding atmosphere, staff and meal. A fabulous evening.

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OT
OpenTable-Gast
Toronto
1 Bewertung
Besucht am 1. Januar 2020
Gesamt1Essen1Service3Ambiente1

Everyone’s whispering, the lights are off.. it felt like we were in a library. Can’t take pictures of/with the view or you get shushed?! Awkward.

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PN
PraveenaN
1 Bewertung
Besucht am 31. Dezember 2019
Gesamt1Essen1Service1Ambiente3

I was extremely disappointed with my first time visit. I wonder who wrote all the good reviews. To think I gave up going to Canoe to come here is absolutely upsetting. My fiancée and I were celebrating our anniversary and for the price we paid the service and food was so disappointing. And the word disappointing is an understatement. When I contacted them I was offered a 25% discount for my next visit, which will be never again. Thank you but no thank you. I don’t believe in second chances. If you can’t do it right the first time, second time around you’re trying too hard and first impressions count.

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MS
MonicaS
Toronto
5 Bewertungen
Besucht am 27. Dezember 2019
Gesamt3Essen4Service3Ambiente2

For the expectation set by the location and price, there were some disappointments. One was the wrong pasta being brought to me twice, and the server did not know what it was. Then the shrimps were over cooked in another meal. The gelato flavour promised was not delivered. However, there was an effort to ask for feedback which was appreciated.

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OT
OpenTable-Gast
1 Bewertung
Besucht am 26. Dezember 2019
Gesamt4Essen3Service4Ambiente5

Service was great, food was good, and view is fantastic. The only complaint was that I ordered the seared scallops as the apple on the Prix fix menu and although tasty, it was one, tiny scallop on a dollup of risotto. The menu stated “scallopS”... So, the rack of lamb was nice, but I was still hungry afterwards.

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OT
OpenTable-Gast
Raum New York
1 Bewertung
Besucht am 25. Dezember 2019
Gesamt1Essen1Service1Ambiente1

Horrible experience! The food was terrible the service was really bad and for the wine list all wines under $ 100 were not available and the only wine available at $ 95 is a wine that you can find at the lcbo at $ 12. worst experience ever i really don't recommend this place

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AC
AlvC
Toronto
3 Bewertungen
Besucht am 25. Dezember 2019
Gesamt1Essen1Service1Ambiente1

I should of trusted the reviews online because food was bad, service was bad and sitting was bad. I regret going there on christmas. It ruined my christmas. The asian host was so rude. I reserved a table that is NEXT to the window because I want to enjoy the view. However, they put us to a table not next to the window and the asian host was like, "is this not close to the window enough?" What kind of service is this? So basically I was starring at people eating and people's head through out the whole dinner. Next time if you can't accommodate this when I requested for it. please notify the customer so we dont have to waste our time coming and wasting money here. The table was super squished for us can even eat comfortably. Guess what, Im having a stomache right now. What a christmas! Also, I didnt even want to give them much tips. But they already included the gratuity in the bill.

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Toula Restaurant wird von 2048 OpenTable‑Gästen mit 3.8 Sternen bewertet.

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