Uncle Julio's - Fairfax Corner
We had a party of ten for lunch. Our waiter was very attentive and went above and beyond to get things right. Our appetizers, entrees, and dessert were delicious.
Service and waiter great. Food ok, but overpriced. One item ordered-soup- never arrived.
Hello Datenomore, We apologize we didn't meet all your expectations this visit. Your concerns have been forwarded to the appropriate teams at this time. We do hope for the chance to serve you again in the future for an improved experience. Thank you, Uncle Julio's
I’m not gonna lie, I had seen the ads for the chocolate pinata dessert so that was the driving force of our visit. It is pretty loud bc of the way the restaurant is laid out. Our server (Sebastian) was awesome and personable. The food was surprisingly good (I mean the restaurant was packed so i wasn’t expecting all that much if they are cranking out that many dishes). The tableside guacamole was delicious and the habanero shrimp were a big hit (very spicy!) I also loved the seafood salad with seared ahi tuna. Of course the chocolate pinata was a gluttonous delight! Definitely recommend!!
Kevin was a very attentive server. The fajita chicken on Mama Julio’s nachos was delish. The pulled chicken quesadillas were good. Tableside guacamole- Yum!
Our waitress was excellent. Whatever was needed- napkins, water, etc., quickly brought them. Even showed us how to break the piñata and wanted to know if we wanted boxes to take the leftovers home.
Delicious authentic Mexican food and wonderful service!
Portion size has decreased quite a bit over the past few years so it is not the value it used to be when feeding hungry teenagers but Uncle Julio’s remains a family favorite (even if we still call the place Rio Grande!). Tables should be farther apart to help with the noise situation - we felt squeezed in with the tables for 4 so close together. And give us spoons! The beans are wet and need a spoon to get all the goodness to your mouth!
Soda was flat, food and service were very good. Pinata was very good.
It took 20 mins to get drinks. Sever told us they had draft beer then didn't. Food came out cold. Server was awful. I asked for a 2nd drink and it never came. This place used to be good. The sad part was it was dinner time 5:30 we left at about 7 and the place wasn't even busy. Maybe that is because of the service and the quality. Our bill was about $95.00 for 4 and for that I wish we would have elsewhere.
Hello Kimbelryn, We apologize to hear about your experience as this is not the service standards expected. Our team appreciate the opportunity to improve with the feedback you have provided, and your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's
Been a avid regular here for years and they really made our party feel awful.
So...we made reservations for 7 people (girls birthday) for 7:45 pm on a Saturday and we got there around 7:35pm. The place was busy but not to crazy busy and they wouldn't seat us until 7:45-pm.
They wants us to sit down in a both for six!!!!! we had to argue to get at least to sit down 4 in a both and 3 in a table next to it and still even though they were EMPTY tables around they wants us to sit down away from rest! then they have two servers each one confused and asking is this the same party? are all of you together? Finally they got chips and our drinks, we asked for more salsa and we had to ask twice to get it. Later, after a while, actually they took a long time to bring our food , they desapear they did not come back for at least 20 min. to see if we need something.
Plates and silverware were dirty, Almost 1 hour waiting on a Saturday to get our food ordered and the place barely had customers. We ended staying at the place for close to 2.0 hours Our party got full by just eating chips and salsa. I would advised people If your in Fairfax Corner try something else if you don't want to sit here for a long period of time being ignored by the service here when there is barely any people in the restaurant. The bill was outrageous for the SERVICE and CUSTOMER SERVICE quality of food you get. At check out, we waited for a long time for our receipt as requested on the system and we believed waiter was aware but no one ever came to give it to us. So we left. Not cool at all and again, manager did not come up and ask how we were doing.
My biggest birthday. Turned 55. No free desert. The server didn’t care.
Hi, Happy belated birthday. We are sorry to hear this and will make sure to address this with our staff. We appreciate you letting us know. Have a great day, Uncle Julio’s
The table was wobbly. My quesadilla wasn’t as flavorful as usual. Server was great. Machine couldn’t take my loyalty card. Hope my meal was applied because we want to keep our platinum status.
We were a group of 4 celebrating a birthday. We ate outside - the weather was perfect! Food and drinks were delicious! Our service was excellent until the very end - we were ready to go and our server was nowhere in sight. We eventually flagged down another server who was able to find our server and we successfully closed out our bill. Very accommodating in letting us split the bill - their electronic payment system did it all for us.
Waited for service while other tables after us were greeted by server. Had to ask for server was brought cold chips , no sweetener brought for tea until we asked . Red sauce on enchiladas so spicy did not used to be that way.
We had a great time. The food was delicious and our server was great and very pleasant
The food was ok but on the very spicy side. A spice chart in the menu would help the customer in selecting menu items. The service was good. The reserved table was the very poorest table in the restaurant. The table was not square, rectangular, or round but "P" shaped. The cushion had seen its better days about 10 years ago. One end had absolutely no filling --just the top and bottom fabric. The noise level was over the top. Impossible to hold any conversation with the person sitting next to you. I probably will not return.
David, We apologize to hear that you did not have an exceptional experience when dining with us this visit. Your feedback has been forwarded to our team who will ensure that the restaurant is running at optimal levels to create a seamless experience for our guests. We do hope for the chance to serve you again in the future for a much-improved outcome. Thank you,
Enjoyed our visit. Excellent food. Outstanding and friendly service.
Our meal and server were terrible. Our son has a gluten allergy and was served a gluten meal!! Two meals were left off the order by the server. What a terrible experience.
It was a nice experience. The food was great and the server was very friendly, prompt, and professional. I believe his name was Brandon. Also the ambiance is very lovely. I would recommend having draft beers. Other than that everything else was perfect.
A very nice date with fantastic food. Our waiter was personable and entertaining and knowledgeable about the menu as well.
We love coming here! I have the Uncle Julio's rewards app, which makes it nice to get free things once & a while! The service is overall great, with a couple of servers we don't like. Ask for Mike - he's amazing. The food is always consistently great as well as the margaritas.
When Rio Grande / Uncle Julios arrived in Arlington, Va. years ago it was really a reliable place to go to for yummy Tex Mex cuisine. Maybe the Arlington location is still ok, but the Fairfax Corner location is sub par. We've been twice in 2019 and had underwhelming, unsatisfactory meals both times. For starters, the salsa that came complimentary with the chips had no flavor at all -- almost watery tasting. The guacamole was glopped on a plate of wilted, wet "back of the refrigerator drawer for 2 months" lettuce. Thought was just an oversight, when the chicken entree and fajita entree also came with really nasty looking and nasty tasting lettuce. Beyond that, other ingredients were clearly not as prime as it used to be -- chicken had no flavor and enchiladas tasted like they had been smothered with mediocre, out of a jar enchilada sauce. Nothing about the meal had a freshly made feel to it at all -- really disappointing. I'd advise management send someone quick to take a close look at the kitchen practices and rescue the food here. Service was very courteous, prompt and kind. Hard to get good Tex Mex food in this area, so hoping U.J. can right the ship.
Hello JChurch, Thank you for providing feedback on your recent experience and we apologize that your overall experience did not exceed expectations. We appreciate you bringing this to our attention, your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's
My reservation was for 7:45 but we had to wait for 10 minutes. They have tables available but for some reason they like to make people wait. Had I not several times why it was taking so long, they would have made me wait even longer. The table they finally gave us had been empty the whole time since we arrived at 7:20.
Hello Jackie, Thank you for your business. We greatly appreciate your feedback. We are constantly working to develop and improve, and this information is extremely helpful. We are sorry you had to wait to be seated. Your comments have been forwarded to the appropriate parties. We look forward to the opportunity to serve you again. Thank you, Uncle Julio’s
Great food, friendly staff. Nice sized booths. It was busy, but not noisey.
I took my wife and family to Uncle Julio's for her birthday, she really wanted the chocolate pinata. Uncle Julio's did not disappoint. The service was prompt and wonderful. The food was delicious and the overall experience was outstanding.
Service was a little hit-or-miss. Slow to get help when we say down, then only 1/2 the table got food at first, the other two meals were 4-5 minutes late.
Once we got our food, no check up.
We ordered dessert (piñata), but we got through 2/3 of it before the manager brought out plates.
The food was as good as always, just thought we would have had better service on a slow Tuesday night.
Hello, Thank you for your business. We are so sorry you had poor service and we completely understand your frustrations. We greatly appreciate you sharing this input as we are constantly working to improve, and this information is extremely helpful. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s
Excellent experience! Beautiful day so we asked to sit on the outdoor patio. Our waiter, Tony, was great. It was our first time dining at Uncle Julio's and Tony explained the ins and outs of the restaurant. It was my husband's birthday and I wanted to surprise him with the chocolate pinata. I slipped a note to Tony and he took care of it without my husband ever catching on.
Began with the table side guacamole which was very good. Between our family we had the skirt steak fajitas, Juanita's platter and the chicken quesadillas. All were wonderful and more than ample....we had leftovers for lunch the next day.
The star of the show however was the chocolate pinata! What a great surprise. It was filled with strawberries, blackberries, pineapple and mini churros. The tray covered 2/3 of the table and had dipping cups of caramel, swirls of chocolate sauce and raspberry sauce and mounds of the most decadent whipped cream ever. So much fun. Again, we have a container of chocolate pieces and fruit to munch on for days.
While we have another local Mexican restaurant that we love we all agreed that Uncle Julio's is a step above them in all aspects and will become part of our rotation. Can't wait to try their brunch and will definitely ask for Tony if he's working.
Hello BethD, We thank you for your feedback and are glad to hear you had a wonderful experience with us. We look forward to serving you again soon and hope you enjoy your next visit even more! Thank you, Uncle Julio's
Dinner was great & dessert was fun!
I will return to uncle Julio every time I visit Virginia
The food and atmosphere was great. But their service from when I walked in the door was terrible.
Although reservations were recommended for the time, there were ample tables available. Service was excellent and prompt. Food quality was acceptable but for the price it lacked substance. The lunch menu was priced rather high in my opinion for what you get. Overall it was acceptable and I would go back there again and maybe stick with the appetizers.
It was overall good. My friend ordered steaks quesadillas and received chicken.
The restaurant is old looking. Nothing like the other locations that have the fire place, nice views, newly renovated building etc.. I will not be returning. Update the tables, decor, etc.
Hello Sarita, Thank you for your business. We appreciate your review and feedback to develop and improve. We apologize we didn't meet all your expectations. We do hope to get the opportunity to serve you again. Thank you, Uncle Julio's
Good experience overall. All six entrees were accurately prepared and delivered timely and hot. This is the best Uncle Julio’s location I’ve been to in the National Capital Region. Consistent with good service and food.
we had a wonderful time as usual.
They ruined my wedding anniversary.
I’ve waited to my table and my order over 2hour.
And I couldn’t find my server, even the other sever didn’t know my server either.
My kids really disappointed to here.
Hello July, We sincerely apologize to hear that your experience with us was less than excellent and the service provided was not exceptional. Your feedback has been sent to our team who will further address and ensure our team is operating at the highest standard. We hope for the opportunity to provide you with a much improved experience in the future. Thank you, Uncle Julio's
I was not pleased that we could not seat outside because they where closing down the patio.
Hello, We apologize to hear that we were unable to accommodate your request and our team will address this further with the location. We appreciate your feedback and time spent, we do hope to serve you again in the future for a much improved experience. Thank you, Uncle Julio's
They were understaffed for a Saturday night. We've been there on a busy night before and they handled it well, not on this occasion. It was like pulling teeth to have our waiter come by. Overall, the food was good and we still enjoy the restaurant. This past occasion was disappointing in terms of service.
The noise level was horrible. The food was delicious, chocolate pinata is to died the however the server was truly over taxed but did very well. He was helpful in his suggestions but the noise kept us from really hearing him. I would never go during peak weekend dinner again.
I've been going to Uncle Julio's for years. We love the food and mojitos. The service is good too.
Great birthday venue
Chocolate pineata a lot of fun and delicious