Uncle Julio's - Lombard/ Oakbrook
Service efficient. Fun atmosphere. Seated timely with reservation. Go for the margaritas.
Birthday celebration with 2 little kids and everything was great!!!
Finally - our best experience yet at this location! The last few times we've visited, it's been a service mess. Decided to try again and glad we did. Had great service and tried some new entrees.
The food was great, but the waitress was rude. We tried to present a coupon to which she said, “what do you want me to do with that”? She really needs lessons on how to talk to customers.
Great date night selection! We made reservations and had a little bit of a wait. We were both pleased with the service and food.
Nice place the food's okay service was decent but the Acoustics in that place suck I couldn't even talk to my wife who was sitting right in front of me because there is two large parties and the noise just bounced off the walls and Amplified everything it was horrible it was even hard to place our order cuz the server couldn't hear us
Food took way too long to get delivered. Had asked multiple times for additional chips. Referenced a birthday celebration and then at the end it said we should’ve made more mention of it. Took 20 minutes to get the bill.
The atmosphere was very energetic, food was good, and the service was really good. My waitress was very good and good at communicating when the food was not sent out timely, but made up for the mistakes. This isn't my first time visiting this location and I have always had a great encounter.
Good Food. Good Service. I would tell and bring a friend to Uncle Julio's
This evening I went to uncle Julio's with my family, including 2 toddlers. It was fine. I was full before my food came from the quesadillas for an appetizer and the chips and salsa. The swirl drink was a delicious addition to my chicken fajita entree. My children only ate the chicken tenders and fruit. They love French fries so I was disappointed that there weren't any. Overall it was good.
Great overall! Service was fantastic! Food was great! Sat on patio, very nice evening overall!
Food & service was great. Went on a Fri. evening. Was very loud. Would go back again.
Very loud-couldn’t have a conversation. Server, Molly, was fantastic. She was very accommodating and helpful with menu choices. Fairly expensive meal for tacos.
The noise level was off the charts. Had to yell at each other. Ate 2 baskets of chips waiting for the table side guacamole guy who was too busy. They are busy every time we go in, and the service should be better. By paying with an electronic machine, I couldn’t use my card. The app was frozen anyway. The app used to be better than it is now.
Hello PattiM, Thank you for your review and we apologize to hear that we missed the opportunity to provide you with an overall experience that exceeded expectations. We can assure that we value your feedback as this has been sent to our teams to address at this time. We hope we will get the chance to serve you for an improved experience that is 5-star in the future. Sincerely, Uncle Julio's
Our meals are always excellent. The service was great as well. We love the member points we earn too.
The service and food were excellent. The noise level was way too high. We had a party of 5 and could not have a conversation without saying "what"?
Food was good service fine way too loud in main dining area. Floors everywhere so sticky and dirty
Hi Steve, We are sorry to hear about the floors and will make sure to address this with our staff. We appreciate you letting us know. Have a great day, Uncle Julio’s
Uncle Julio's is a great go to for friends or family gathering. They should consider stepping up their rice side a bit. It always seems a little under cooked and lacking in flavor. Overall food is good. Lettuce wraps are nice alternate to flour or corn tortilla's.
I met a friend for dinner. The service was good. Our waitress gave us time to talk and was very pleasant. Unfortunately my food order was incorrect, but I ate it anyway. Food is good. One of the reasons I would not return is due to the noise level. It is TOO LOUD and hard to have a conversation. I left with a headache. We probably should have sat outside.
Food was very good. Steak was cooked perfectly. Server was friendly.
Uncle Julio's was a fairly nice place to visit which was my first time there. The waiter was excellent (forgot his name, sorry) but he was tipped well! It's a pretty noisy environment from people socializing throughout the restaurant which was no bother to me. There were 6 of us so I felt like we were in a tight space with limited room to sit comfortably without feeling squished to the table because we were so close to others sitting near us. Also, the food is a bit pricey and definitely wasn't worth the price especially since some of my salad didn't look too fresh. It was an overall "ok" experience with friends. We all were pretty satisfied with our alcoholic beverages though, those were perfect for everyone! I'd visit again but probably just a few times per year.
Great dining experience!
Slightly disappointed. This is our “go to” place for a fun night out. I think they err short handed and enchiladas were oozing with grease. Still love this place and will go back again.
Food and service was great but they squeezed us in a very tight corner when the restaurant was not even crowded
For the whole place being packed, I could not believe there were only 2 bartenders!!! One for service to the restaurant and one for the bar area. That poor man making drinks for the restaurant was so busy, it was sad. I waited at the bar for my table and he was alone. I had to wait a long time for him to have time to wait on me. Once we sat, it took the server so long time to ask what we wanted to drink that I asked my daughter to go to the bar and get them. Drinks were very expensive and the place is really not all that. Only reason I went was because it was my daughters birthday and she wanted the chocolate piñata.
Hello Rebeccat, We apologize to hear that we missed the mark on providing you with exceptional service. We thank you for providing feedback and have forwarded this to our teams to address. We do hope for the opportunity to serve you again for a 5-star experience in the future. Sincerely, Uncle Julio's
Service was very slow, the place was ridiculously loud, the food was incredible.
Awesome food & service! Thank you to the great manager who was on staff on Father's Day who ensured our visit was great!
The food was excellent and served quickly even though the restaurant was crowded.
The fajitas was a smaller amount then they use to be but overall everybody was happy with the taste of there food.The margaritas was good except the strawberry frozen one was syrupy.
We always dine at Uncle Julio’s but this past weekend in particular was a let down. Super noisy, waited a little over an hour for food and when it arrived it was cold for 2 of my family members.
Nice spot, pricing was a little high for what it was. Might want to consider smaller portions; the fajitas for 1 seemed like it was more for 2 so I imagine the fajitas for 2 would be more like 4.
The came over to greet us after we were seated and served us chips and salsa off of a tray that had dirty dishes on it, that he had picked up off of another table! After speaking with the manager he made every excuse possible to man and then stated that was the way they do things there. I'll never go to this restaurant again!!!
Hello Persail, We thank you for providing feedback on your previous experience with us and apologize to hear that your service was not at the standard expected. We appreciate you bringing this to our attention and we will be addressing this immediately. We again apologize and do hope we will get the chance to serve you for a much improved experience. Sincerely, Uncle Julio's
Vera was an amazing server who made our experience outstanding.
An enjoyable happy hour with a nice outdoor patio somewhat limited by it's location next to the parking lot. Service was excellent. Chips and salsa were good but for my taste the salsa was a bit bland. I had fajitas which were good but not exceptional.
Our experience was outstanding as usual Horace was our server. He was soooo accommodating and pleasant. This was the first visit for two of my guest, and they were very impressed with everything. I would absolutely recommend Uncle Julio to my relatives and friends. I am a regular. This has been the tenth group I've invited to share this experience. Thank you for asking for a review.
Marva, thank you! We are thrilled you enjoyed your service from Horace. We appreciate the level of service and enthusiasm he adds to the entire dining experience. We look forward to serving you again soon! All the best, Uncle Julio's
As always great food and service. Food is fresh and tastes amazingly. And service is outstanding as usual. We always take home the left overs for a second meal.
The food didn’t come to our table for 1 and a/2 house after it was ordered. We had a baby and it wasn’t helpful that it took us like 3 hours to finish dinner
Hello dharap, Thank you for your review and we apologize to hear that we missed the opportunity to provide you with an experience that exceeded expectations. We can assure that we value your feedback as this has been sent to our teams to address at this time. We hope we will get the chance to serve you for an improved experience that is 5-star and memorable. Sincerely, Uncle Julio's Sincerely,
Always good food and margaritas!
It was probably the worst service I've ever had at a restaurant. I realize that our waiter was new but he shouldn't have been on his own serving a table of 8. We were told by the Manager who we had to contact several times during our visit that we were his only table. If that was the case we shouldn't have had to ask for everything like a refill on chips or three time for our table side guacamole . Two of the people received the wrong meals and one of them got the wrong meal twice. She ordered the Steak and enchilada dinner and was brought just the enchilada dinner twice. When it came to paying the bills, that was another whole ordeal. It took at least an hour if not longer before we all got the correct bills. The manager told us that he would comp the two meals that were wrong, however our waiter actually comped the enchilada dinners and not the Steak and enchilada dinner that she ordered. Why would we pay for something we didn't eat or order? They also comped us a chocolate pinata for dessert, however by this time the evening had already been ruined by the poor service we received.
I would recommend Uncle Julios if my friend wanted to sit outside or had a large group, Inside there were quite a few large groups and it was very noisy. We were celebrating my son's birthday, and there were just 3 of us, so needless to say, we didn't stay for the chocolate pinata, we went somewhere else to enjoy dessert so that we could actually talk without yelling. The food was good, not great. And my son really enjoys spicy, the only spicy options were seafood. I wouldn't necessarily return soon, as there are many other very good mexican restaurants.