Uncle Julio's - Orland Park

4.2
icon/ic_reviewCreated with Sketch.
1202 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Mexican
Uncle Julio’s is a Mexican from scratch kitchen serving only the freshest ingredients. Specialties include: chicken & steak fajitas, tender filet mignon, and bacon wrapped shrimp. Other favorites include: seafood fajitas, shrimp al pastor, red snapper, or ahi tuna served with homemade corn tortillas or bibb lettuce.

Uncle Julio’s menu also includes Tex-Mex classics such as tacos, enchiladas & tamales all with a selection of sauces made daily. Insider tip: order the tableside guacamole. It’s prepared for you at your table; if you like it spicy kick it up a notch with fresh chopped jalapenos.

Uncle Julio’s has a vast drink selection. Try our fresh margarita of the day, made to order with fresh fruit. If you prefer a frozen drink then the Swirl is definitely the perfect choice. The Swirl is frozen sangria & frozen margarita layered together dating back to 1987.

What 1202 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.1
service
4.0
ambience
3.8
value
Noise · Moderate
76% of people would recommend it to a friend
Sort by
Filters
OT
1 review
Dined 2 days ago
Overall4food4service4ambience3

Very good food! The Chocolate piñata was so good

OT
Chicago
6 reviews
Dined 2 days ago
Overall3food5service1ambience3

I had a reservation for 4 got there 20 minutes early and even then we had to wait an extra 10 minutes for a table. Our waiter attended us about four times within the two hours we spent waiting for drinks and food (we didn't expect to stay that long). Meanwhile the table of 8, next to us were seated 30 minutes after us, with the same waiter (who completely avoided coming close to our table) were served in quicker timing and even got to leave before my group. Other than the service we received that night everything else was great.

HC
Chicago
1 review
Dined 2 days ago
Overall1food2service1ambience2

One of the worst restaurant experiences I have ever had. It took over 35 minutes to get our appetizer because the ticket was lost. After a long wait for food the entire tray of food was dropped on the floor. We were offered a complimentary dessert but that also took another 20 minutes. Overall the meal took 3 hours from start to finish because of the poor service.

E
1 review
Dined 3 days ago
Overall4food5service3ambience4

Service was a little slow but it was busy. The drinks were amazing . Food was great, temperature was perfect. Tables are a little small for 4 people.

CJ
Chicago
6 reviews
Dined on February 17, 2020
Overall5food5service5ambience4

Food was delicious as usual. Service was great. Ambience thumbs up. Good place to bring family or date.

H
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

The service was great & the wait to get to our table was like 15 mins with a reservation for four people during a holiday weekend ..food was good & drinks were awesome sauce!

C
1 review
Dined on February 16, 2020
Overall1food2service3ambience1

Never had eaten there before - did not like the salsa they serve with the chips - Margarita & food over priced - the place looked dirty- bathrooms were not the cleanest- the staff was pleasant & accomodating though

Uncle Julio's - Orland Park
Responded 4 days ago

Hello CindyC, We apologize we didn't meet all your expectations this visit. Your concerns have been forwarded to the appropriate teams at this time. We do hope for the chance to serve you again in the future for an improved experience. Thank you, Uncle Julio's

Report
OT
1 review
Dined on February 16, 2020
Overall2food3service1ambience2

It was my daughter’s 16th birthday.

We waited nearly 35 minutes after our reservations at 6:15

our server had too many tables she tried to do the best she could but I had too much going on to provide service or should I say quality service.

After we were seated we receive chips and salsa it took nearly 15 minutes to get water and plates.

We ordered guacamole they took another 20 minutes to get to the table.

When I ordered my dinner I asked for steak and chicken fajitas
Simple request and acknowledged by the waitress however the kitchen did not make my order correctly

It comes out there’s only steak fajitas no tortillas that I had to wait for and then proceeded to wait a lengthy time for them to bring the chicken

As I stated the server did the best that she could but it was not a pleasurable experience for me nor my family

Uncle Julio's - Orland Park
Responded 4 days ago

Hello, Thank you for your review and we apologize to hear that the opportunity was missed to provide you with an experience that exceeded expectations. Your feedback is greatly valued, and this has been sent to our teams to address further. We hope for the chance to serve you for an improved experience that is 5-star and memorable in the future. Sincerely, Uncle Julio's

Report
OT
Chicago
2 reviews
Dined on February 16, 2020
Overall5food5service3ambience5

Food was good. For dessert I recommend The Chocolate Pinata!

AM
1 review
Dined on February 15, 2020
Overall4food4service4ambience4

Amazing vibe. Ambiance was set very well. The wait wasn’t long.

OT
1 review
Dined on February 15, 2020
Overall4food4service4ambience5

The food and our server were great. The meat did come out not as cooked as we had requested, but we were fine. What was disappointing was that we arrived 10 minutes early for our reservation, and we wound up waiting 35 minutes to be seated. What’s the point of a reservation then??

OT
1 review
Dined on February 14, 2020
Overall3food2service3ambience2

Me and my guy come here often and the food use to be pretty good, now it seems as if they’re throwing anything together and bringing it to us. We asked for our steak fajitas for two to be well done when it came to us some of the meat was pink and wasn’t hot (temperature wise). This has happened before and I understand that Valentine’s Day was very busy, but we still should’ve had the best service which we did not and i was not pleased at all

Uncle Julio's - Orland Park
Responded 4 days ago

Hello, Thank you for providing feedback on your recent visit and we apologize that your overall experience did not exceed expectations. Your review has been sent to our team who will further address and ensure all dishes are made to our high-quality standards. We look forward to serving you again in the future for an improved 5-star experience. Sincerely, Uncle Julio's

Report
JR
Chicago
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Good Restaurant to Dine In , Food Came Fast, Waitress Was Fast & Efficient Timing

EA
Chicago
1 review
Dined on February 14, 2020
Overall5food3service5ambience5

The service was great. I was a little disappointed with my order. I ordered the Guadalajara and the bacon was burnt and stuck to the dish. Overall the wait time was short. Making reservations is definitely recommend.

LS
1 review
Dined on February 14, 2020
Overall3food3service3ambience3

The food wasn’t as good as before. My waiter didn’t come back to ask us if our food was ok. When she finally returned, she asked us about dessert.

Uncle Julio's - Orland Park
Responded 4 days ago

Hello LaytoyaS, Your feedback is greatly appreciated, and we apologize that we were unable to provide you with a memorable experience. We have forwarded your review to our teams and we hope to serve you in the future for an improved dining experience. Sincerely, Uncle Julio's

Report
HP
1 review
Dined on February 14, 2020
Overall2food3service1ambience3

The food was not bad, the portions were very slim for the price. They failed to inform us you can have as many taco shells as you need, so we thought between me and my husband we only got 3. So we finished our fajita meal with our forks. Everything came with onions but fajitas I don’t like onions! And then the kitchen put onions with our fajitas that I ordered without!

Uncle Julio's - Orland Park
Responded 6 days ago

Hello Holly, Thank you for your business. We are happy you enjoyed the fajitas, so sorry you experienced inattentive service and completely understand your frustrations. We greatly appreciate you sharing this input. We are constantly working to improve, and this information is extremely helpful. Your concerns are being addressed. Please accept our sincere apology for your dissatisfaction. We hope you will return to Uncle Julio’s soon for an improved experience. Thank you, Uncle Julio’s

Report
OT
1 review
Dined on February 14, 2020
Overall3food3service2ambience3

Valentines Day

KS
Chicago
1 review
Dined on February 14, 2020
Overall3food4service5ambience1

The menu was limited. There prices were too high for the portion you revived. I ordered the raspberry margarita, for $10, it was way to sweet and way to expensive for the amount that you received.

Uncle Julio's - Orland Park
Responded 4 days ago

Hello KymS, We appreciate your time spent with us and apologize to hear that your experience this visit was less than outstanding. Your feedback has been sent to the appropriate parties who will further address the concerns mentioned. We hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's

Report
AJ
Chicago
2 reviews
Dined on February 8, 2020
Overall1food2service1ambience1

They sat us down on time for our reservation then it went just okay to horrible. The time between ordering our food and getting it was close to an hour. The restaurant said they would comp us but it was even the cost of one meal. To make matters worse our overall time there was 2 1/2 hours from the time we sat down to when we got everything we ordered. Not sure what the issues was because several tables around us received much better service. Then the bathroom was less than clean. There was toilet paper everywhere. I have been to other Uncle Julio’s and experienced better food and service so this was an extremely disappointing experience. This is one of the few times I have seen this type of bad management at a restaurant.

Uncle Julio's - Orland Park
Responded on February 14, 2020

Hello AnneJ, Thank you for your review and we apologize to hear that the opportunity was missed to provide you with an experience that exceeded expectations. Your feedback is greatly valued, and this has been sent to our teams to address further. We hope for the chance to serve you for an improved experience that is 5-star and memorable in the future. Sincerely, Uncle Julio's

Report
QB
1 review
Dined on February 8, 2020
Overall5food1service5ambience5

I had the three chicken enchiladas dinner. I didn't really like it. The cook was heavy handed with the salt on the chicken and the side of beans.

l
Chicago
1 review
Dined on February 8, 2020
Overall3food4service3ambience3

We got there around 4:50 on a Saturday, and it was already crazy crowded with lots of people waiting for tables. While waiting, we noticed several empty tables just waiting for staff to clear away dirty dishes. Bus Staff was milling around and goofing off. Our reservation was for 5:15 and we were seated right on time. Our waitress was swamped, but greeted us with a smile and was courteous. Food came out quickly and was pretty good (we’ve had better Mexican, but for a chain it was decent). Two entrees and four cocktails later: $130. Best part of the meal - the cocktails.

Uncle Julio's - Orland Park
Responded on February 14, 2020

Hello Lolly3, We appreciate your time spent with us and apologize to hear that your experience this visit was less than outstanding. Your feedback has been sent to the appropriate parties who will further address the concerns mentioned. We hope we will get the chance to serve you again in the future for an overall improved experience. Thank you, Uncle Julio's

Report
BA
Chicago
9 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great food, service is very good. Noisy, but ok. Make reservations, can be very busy

FT
1 review
Dined on February 8, 2020
Overall3food3service2ambience3

We made a reservation and they made us wait about 30 minutes. Normally, when we go out for dinner with a confirmed reservation we only wait a few minutes or we are seated right away. Definitely not going back..

AM
Chicago
18 reviews
Dined on February 8, 2020
Overall3food5service4ambience4

As always, the food and service was awesome. We had a 3pm rez but still waited about 10 minutes to sit with several open tables. So had a coup I'll n that was expired by less than 24 hours and managreement would not honor it.

L
Chicago
1 review
Dined on February 7, 2020
Overall3food4service1ambience3

The food is really good, however, the service is terrible. Since we had a reservation we sat fairly quickly. After being seated, we sat 15 minutes waiting for a server to come to our table. That is unacceptable! The women's restroom was disgusting! Looked like it hadn't been attened to in some time.

Uncle Julio's - Orland Park
Responded on February 14, 2020

Hello Lovefood, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

Report
DB
Chicago
1 review
Dined on February 6, 2020
Overall5food5service5ambience5

Celebrated my grandson's birthday. The food was excellent and the service was great. We shared a chocolate pinata - it was outstanding

MM
1 review
Dined on February 1, 2020
Overall4food4service3ambience5

Visited on a Saturday night and it was packed; thankfully I had reservations. I found the atmosphere to be festive without being loud; my friends and I could carry on conversations without having to strain to hear one another. I ordered the carne asada which was tender and flavorful and came with tortillas and a side order of beans and rice; in my opinion the sides of beans and rice could be bigger. My two friends had the roasted vegetables fajitas and they both raved about how good it was. For dessert we had a delicious fried ice cream that I would recommend for anyone with a sweet tooth. As for our server, I think she might have been having a bad night. Our server was friendly enough when we first arrived, engaging us in conversation and smiling - she did tell us that other diners were testing her patience. But soon after our server became "rude" with slamming down our drinks on the table, and she seemed to become distracted and irritable and it reflected in her service. After finishing our meals she basically tried to hustle us out the door without asking if we wanted dessert, which we did. We did nothing to warrant her being upset, so if it was her other customers who had upset her she shouldn't have taken it out on us. I was a waiter some 30 years ago and I never would have treated my customers in such a manner. Would I visit this restaurant again? Yes, but I wouldn't want the same server.

OT
Chicago
2 reviews
Dined on February 1, 2020
Overall4food4service5ambience5

My husband birthday

LS
Chicago
1 review
Dined on February 1, 2020
Overall4food4service4ambience3

Bathrooms could use an overhaul or at least hourly attention during busy weekend hours.

OT
Chicago
1 review
Dined on January 31, 2020
Overall5food4service5ambience4

Our waiter was amazing, very attentive , always checking in on us! Food was really good, a little pricey for what you get but overall a good experience.

OT
Chicago
11 reviews
Dined on January 31, 2020
Overall1food2service1ambience2

Food was not cooked to order, was warm. Service was slow. Menu is very limited. If you are looking for more than enchiladas you should probably go somewhere else. Drinks were ok, that was the only positive.

Uncle Julio's - Orland Park
Responded on February 3, 2020

Hello, Thank you for spending your time with us and we do apologize for the experience had this visit. We are very sorry we didn't meet your expectations and your concerns will be addressed by our teams. We look forward to the opportunity to serve you again with a much better outcome. Thank you, Uncle Julio's

Report
VA
Chicago
1 review
Dined on January 31, 2020
Overall4food5service5ambience4

A date night where we made reservations for a table but spent more on alcohol than food. Great drinks too!

TM
1 review
Dined on January 26, 2020
Overall3food5service3ambience4

I would, but don't think I would recommend making reservations first. Still had to wait almost an hour for my party to be seated.

MG
1 review
Dined on January 26, 2020
Overall2food3service1ambience2

The service was terrible. Twice the waitress assumed we wanted a particular drink which we had not asked for and broughrvus drinks we had not ordered...the first drinks were taken back because we had not ordered them. Then the waitress brought us another set of drinks which we had not ordered. Fibally the manager came to our booth and got our drink order straight. Then the food was brought to our table way, way to early. We had barely started enjoying the chips & salsa when the food was brought out. Needless to say, we did not enjoy our dinner, as it was rushed. Needless to say, we still left a very generous tio. Overall, a poor experience haven driven an hour away to go to Uncle Julio's. Won't recommend it and won't go back.

Uncle Julio's - Orland Park
Responded on January 29, 2020

Hello MarcellaG, We apologize to hear about your experience as this is not the service standards expected. Our team appreciates the opportunity to improve with the feedback you have provided, your review has been sent to the appropriate teams to further address and correct. We do hope for the chance to serve you again in the future for a much-improved experience. Thank you, Uncle Julio's

Report
RT
Chicago
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

1st timer & had an amazing experience for my birthday

JG
Chicago
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Food was wonderful. It was a great first visit. Staff was very attentive to me and my party.

OT
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

Wedding meeting

CG
Chicago
9 reviews
Dined on January 25, 2020
Overall4food3service5ambience4

Our server was excellent - very attentive and helpful. I would definitely go back.

DM
Chicago
1 review
Dined on January 24, 2020
Overall2food2service1ambience3

Made a reservation and arrive 15 minutes early however we didn't receive our food for 45 minutes. Server did not return to provide updates or refresh our drinks. We had to send another server to get our server to find out what was taking so long. Once we received our food, the food was bad. Definitely won't be returning.

Uncle Julio's - Orland Park
Responded on January 29, 2020

Hello DeborahM, Thank you for providing this feedback and we apologize to hear that your service did not reflect the high standards we strive to provide. Your review has been forwarded to our team who and will ensure that the service standards are met. We hope to serve you again in the future for an outstanding experience. Sincerely, Uncle Julio's

Report
IZ
1 review
Dined on January 24, 2020
Overall4food4service3ambience3

It was nice. We will be back! The piñata was great

Tweets by Uncle Julio's - Orland Park