Wildfish - Arlington Heights
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We have been coming here for over 10yrs, we chose WildFish this evening because I had an expired Groupon, we were kidless (they do not have a children's menu), and it's been forever since we have been there.
I booked the last minute reservation on OT and we headed over, for an early dinner. In our reservations we asked for a booth. When we arrived the Hostess was kind enough to sneak us into to one, we said we would not be there too long. We were seated, greeted and ordered. I noticed a few things, but didn't let it bother me until we tried our rolls, the Special Roll was great the other one had a bad fish taste. We commented on it and the server came back and said the Mgr said there was nothing they could not do about, we were not expecting $$ off, but at least come over & ask what was wrong. At that point we paid our bill and left. Here are a few things we noticed...
Lots of open reservations
The Water glasses were dirty and the water add a bad taste, I understand it was tap water, but it was bad tap water
My Tito's & Soda didn't taste like Tito's, my Husband said it Tito's, just a lot of it. I had to pour water in it to drink it.
My Husband reached for the apples and I told him to take a good look at the slices, they were brown.
I ordered the salad, I forgot to ask if it had onions, I assumed it didn't because it was not listed on the menu, it had onions and other items that were not listed.
We were shocked the Mgr didn't come over or stop us on the way out. There is a larger, more modern Sushi place in town, it has obviously taken business away from WildFish. And then they said we didn't show up on Open Table. Unfortunately they have lost our Loyal Business
Excellent and helpful service. Delicious sushi. Perfect lychee martini!
Wow! Off the hook. All was way good. From the service to the food quality. Rocking good. One of the easiest recommendation. Also get the Black Rice where ever you can.
Excellent food! Fantastic service! Really a great experience! Fish is very fresh! All around a fun night
Staff was very friendly food was ok. Had a good time.
Food was phenomenal. Service was horrendous. We had 6 of us at 6pm on a Sunday. Not very crowded. We watched our drinks sit on the bar for 10-15 minutes. The waitress finally brought them and it took another 10 minutes to take our order. We again saw some of our food sitting on the counter for several minutes also. We got the impression it was her first day. And then when the bill came there was an automatic 20% tip! That seems outrageous. I’ve seen 18% at high end restaurants but...
Stopped in before headed to the theater. Another fine meal at Wildfish! Never disappoints!
We love the booths and the service was great
Food is good if not great but seating along wall is too confined..couldn't have conversations without everyone around us hearing
Food quality was poor. Waiter was preoccupied and was made it difficult to add adjustments to what we were ordering. Had to track someone down to refill a beverage. This restaurant needs to pay better attention to their overall quality and customer service
We made a reservation and when we arrived the restaurant was 1/2 empty. Hostess sat us in a corner even though there were plenty of other tables available. She was pretty rude as well. The waitress didn't understand drink our order. Asked for explanation and still brought wrong drinks. She was very pleasant however never checked in after bringing food if we wanted anything else. Then the restaurant "cancelled" our reservation after we left. Food was very good.
The restaurant was very dark. It was difficult to read the menu. The Waiter was disinterested and no where to be found most of the time. The food was nothing special the Owner reported our open table reservation as cancelled but we arrived promptly. Luckily we had the receipt to confirm we dined there
Excellent, again. This was our second time there in about 2 weeks. Can't say enough good things. Food is SO good.
Everything was perfect—the food, the server, the atmosphere. We’ll be going back soon.
The sushi is good, however not sure it is worth that much more than other lower priced places. The Groupon does help with the cost.
Food was alright but orders took a long time to fill since the restaurant was 80 percent full but only 3 guys making sushi
Went for their monthly all you can eat buffet. Honestly not what I was expecting for the caliber of the restaurant. It was the same quality as found in lesser cost establishments.
Future visits will stick to individual orders. Much better quality it would appear.
Excellent menu with not just sushi but other interesting options as well. Service is always very good.
My family stops here every few months. The 6 and 8 yr old enjoy it. We ordered the Scottish salmon entree for the first time and it was plentiful and delucious. My wife and I normally get a variety of sushi rolls. The offering is generally solid with a nice presentation. This past experience the service was really slow (which is different from our last experiences there). For us, we are keeping it in the rotation, but we will monitor to see if the slowish service was a 1 off situation or the start of a new trend.
Food choices for both of us were just mediocre. Chefs need to up their game.
We really enjoy the food and service at this restaurant. It’s always a very good meal and experience.
Seated 10 minutes after reservation time. Restaurant was very cold with space heaters scattered around. Since was awful- staff providing excuses all night, didn't check in for refills, had to wait over 30 minutes to get our food.
Very nice atmosphere, with great service and excellant food prepared nicely!
I liked going here for years but this is the last time. I couldn't believe how long it took us to get our food. Each persons meal were given 10 min after the last and they were either cold or undercooked. We saw other diners come and go as we waited. Not worth the price and wait.
Really good food here, a wide variety of sushi and other menu items. Service is always friendly and efficient, a great place to eat.
New Years Eve. My Halibut was way over cooked and dry. All the waitress said was sorry you should try the Chilean Sea Bass next time it’s much better. They made no attempt to rectify the issue. Make me another one, make me the Sea Bass, give us a drink, etc. They basically said that’s how it is take it or leave it. I left it. Very disappointed .
Delicious food and a staff that goes above and beyond for their customers.
Consistent food for the past 10+ years.
Our waiter, Ethan made our experience a great one! The Sushi was very fresh & we enjoyed everything we ordered. We always buy the salad dressing to go, it’s the BEST!!
I really enjoyed eating here. The sea bass was excellent.
The place was pretty busy so I guess it's fairly popular. I was with two friends and neither one of us had anything positive to say about the sushi. It was mediocre at best. The stuffed mushrooms were in such a thick coating of batter and deep fried, I put them down after one bite. The atmosphere is good and the service was OK - the waitress was overworked and we had to try and get her attention more then once. I would say - lots of other options to choose from. Won't be coming back.
Always good and always fun, both the service and the food!
Excellent Sushi ! great time and good for small groups to talk and catch up.
The food was great and the experience due to the staff's attention to detail was phenomenal. We were celebrating a birthday and they went out of their way to make it a special night.
Always great service and excellent food. It was quieter than usual for a Saturday evening which was a bit sad to see. However, it was a rainy day. I love coming here!
Great atmosphere and very good food.