Benihana - Dulles

Service was wonderful, everyone was so friendly and accommodating. Social distancing in place! The food quality was not what we’ve had in the past. It seemed to be less than stellar especially considering the price which also seemed higher!

Birthday celebration

What a wonderful experience for my husband’s birthday! The waitstaff and chef were both great! We will definitely be back again soon.

Food and service was great, but the drinks are over priced.

We had the Splash and Meadow and the Rocky's Choice. They were expertly prepared in front of our eyes with a cute little show. The experience is fun and it does not disappoint. The service was on point. Overall, a wonderful evening.

Best experience at Benihana in a long time! The chef was extra-awesome. A great time overall.

Service, manager, host, and hostess are great! The food, quality and quantity is exceptional. It is a great family offer that was put in place due to COVID-19. Its cost effective and as with all Benihana meals, promotions, and offers it exceeds anyone's expectation.

This was our family's first visit to Benihana. We had a good time celebrating two family birthdays. Thanks for helping our family have a memorable time.

I was not sure if the quality of food was okay. It didn't taste as usual that I am familiar with.

THE SERVICE AND THE FOOD IS GOOD. WHEN YOU ARE IN THE MOOD FOR JAPANESE FOOD THEN BENIHANA IS A GOOD CHOICE.

During COVID-19 Pandemic, Benihana has been the comfort food with Family Specials for our weekend gatherings. The costs has been phenomenal and the value exceptional. The perks with Gift Cards and Bonuses has made it a great place to continue to visit, while obtaining social distance, with curbside and carryout options. We love it!

Service was A+ and the food was excellent! I definitely recommend this location.

Mother's Day was truly special this year. Benihana stepped up to the demand for a special event with good food and great service. Totally amazing the extra services they put out including a super menu, exceptional pricing, and portions comparable to none!
Lovely celebration and additional gift cards to use in the future!

This is our first time, and my all family was 😃 happy. Thanks .

The service and food was excellent as it has been for the 20 plus years that I have been coming. I was quite happy and will continue to visit with my family

Exceptional birthdays (3) celebration. Included Chef's Table rewards along with family members.
Always a great place for gatherings and special events.

Our reservation was for 7:15, we were seated around 7:30 and our chef didn’t start cooking until 8:35! Very understaffed with chefs and waitresses, there were 3 manager types working the front desk I don’t understand why none of them could step in to take a drink order. Would not recommend this location.

It took way too long to get served. But they gave us a discount because of it.

This is a good restaurant for a very affordable price. The portions are quite generous and it is impossible not to love that food is being cooked in front of you! The staff is kind and the restaurant is accommodating of food allergies. My only complaint is that there is an excess of butter and generous use of salt in the food. That being said, the food itself was well-flavored and everything was quite fresh. I recommend it for a casual place (with a twist) to dine!

Dining experience was very good. Our chef was entertaining and she did a good job. The food was cooked well and to our specifications

We went for my husband's birthday. The food was delicious and everyone was very welcoming and friendly.

The food was very bland. No seasoning on it. I do not out salt on my food after it's cooked. Not big on a lot of salt but some seasoning I necessary to give it flavor.

Kinda has gone down hill. Even though we had reservations, still waited a half hour with no seating. It was very noisy too. The “chef” didn’t make the table feel special or fun either, like they used to. Just cooked our food and did a couple small things. Didn’t get that whole “Japanese” feel either. Prices have gone up too! Not sure we will come back.

The food was mediocre for the price. We enjoyed the chef cooking at the table, but our server did a few things that made me dislike the overall service. First, he asked for everyone's order and then followed up asking if we would like the chicken fried rice. Everyone said of yes without realizing that there was an upcharge for that vs regular rice. Not a big deal, but I think it should have been mentioned. Then when we finished our meal we asked for a box to go and the server also asked if we would like our bill. We had to specifically ask the server for our dessert, which was included as part of the entrees we ordered. Other people at the table were never asked if they wanted the dessert which they had paid for. Again, not a big deal for a small bowl of ice cream, but the overall experience left me dissatisfied with the restaurant and it is unlikely we will be back anytime soon.

They were severely understaffed. The hibachi chef had to keep leaving the table while cooking to get us water. Our cocktails never arrived and the sushi app we ordered came to the table after we had finished our meal. Also, the table next to us was told that they ran out of clean cups, even for soda and water.

very dissapointed with the food and service provided

We understand that it was Valentine's Day and busy but: we waited 40 minutes to be seated after already having a reservation. Our drinks got ordered right away by our server (ordered water and alcoholic drinks) but we never received our drinks we ordered from the bar. Soup came out right away (it was not hot) but salad came out after all of our food was made.
The food that was prepared in front of us was under seasoned and any meat was over cooked. Fried rice that was still white, chewy, over cooked shrimp that didn't have any seasoning on it, and filet mignon that was extremely fatty.
All of our vegetables were only cooked to be partially done.
Our meals came with tea and ice cream at the end but we were never offered it. At that point in the meal we were ready to leave and didn't bother asking.
Not only that, but the typical Benihana experience with the egg flip never happened and the onion volcano was forgot until the very end.
This was so disappointing to us and will never visit this Benihana location again because of this experience.

Didn’t even get to eat there as they could not seat us at our reservation time or an hour after

Food was great but the service is poor. Our waitress did not even check on us no refill water or asking our table if were ok or need something. However the cook shes little shy no interaction but she did good.

We made a reservation at 7:15pm and were seated at 8:00pm. The waiter took 15 minutes to bring everything and kept asking if we wanted items (e.g., refills, soup, salad, ice cream) that came with the meal. We ate the main course 45 minutes after ordering. The bottom line is management can’t handle a high volume dinner crowd. Additionally, management never came over to communicate potential delays when we were seated or apologize for the delays at the end of the meal. This restaurant can’t handle busy occasions. Positives: The chef was great and the main course he prepared was excellent.

Awful awful awful. We went for Valentines Day for a 7:15 reservation. We get seated at 7:40pm, right next to the door and 50 people waiting for a table. So romantic! LOL. Then the waiter comes immediately over and tells us we need to order quick or we are going to wait for a while for food. So we order. While we order he proceeds to burn the menu into the table, leaving a plastic smear that just burned while we waited for food. The smell was terrible. 45 mins later, we hadn’t even gotten a drink or the soup/salad. We just got up a left. We’ve had great experiences here before. Never. Again.

We had a 7:15 reservation. Was seated promptly at 7:15 however, did not receive drinks until 8pm and wine was received without glasses...server stated there were no clean glasses at the time. And it was well over an hour before the chef came to start on our food. There was a table sat after us who checked out before we even got our food. At no point did the manager come over to apologize or check on us. So many things went wrong with this visit, I doubt I will ever go back.

This is a neat way to meet other people and enjoy their company. Though the main contributor to this experience is how receptive others at the table are to open conversations with strangers.

Service was below average, food was disappointing, lacked flavor.

It’s ok. I just feel like there’s no other place for teppanyaki around here and this place is just so expensive and yet the service is always slow and they always miss something. This time they forgot the white rice for the people who didn’t want fried rice. Add to that that it’s always overpriced and I’m just not into it anymore.

Great dinner for Valentine's Day! The chef was very talented (and funny!). The fried rice is truly the best as always. The only downside was our waitress was not very attentive to our table - rarely coming by for refills, etc. (Esp when it was not very busy - there were maybe 4 other tables). However, that being said - was a great dinner and we left stuffed. Wish there was a location closer to Tysons so we didn't have to drive all the way out to Dulles!

We read the reviews and we were hoping that they were wrong so we figured we would give it a shot and see for ourselves. The “show” was very disappointing. Chef just started cooking without the entertainment that you normally get at a Japanese steak house. Food was very bland. Was expecting more for the price we paid. We’ve visited a lot of Japanese steakhouses and this was by far the most expensive and most disappointing of all.

We had a 5:45 reservation but didn’t get to eat until after 7... not sure if it was just an off night, but everything was so slow. Food was yummy as always though!

We showed up for our reservation about 30 minutes early, as we told the hostess that we had reservations for 7:00 she then said ok! Then the manager saw us and said we have a spot right now for you guys so follow me! He sat us down at a table that the other 5 people had already ordered drinks and there dinner! So we felt very rushed we didn’t even order a drink we just ordered water! Looked at the menu for less than a minute before waitress asked us what we wanted for dinner!

I have been to other habachi grills and the food was in abundance but our cook wasnt as ample with the food I had one zucchini strip cut up. Just wish it was a little more food but it tasted okay