Benihana - Dulles, VA

Exceptional service from Manager, Marlena, and staff at Benihana - Dulles. The food is always well presented, delicious, and healthy in all aspects. Family truly enjoys the gathering to share the family bundles offered by Benihana. The pricing is outstanding and affordable. An added perk is the gift cards offer with the additional cards to be used at a later date--best offer ever. Look forward to next outing!

I had an amazing experience staff was great and so was the food

The performance and experience wasn’t as incredible as I thought it would be. The food portions were definitely not worth the amount of money they cost either.

My wife and I haven't been in years. The food is still delicious and the service was good.

Prices have skyrocketed! 2 adult meals, 1 kid meal, 2 adult drink & an apple juice - $168!(including tip).
Not a place we can go to much anymore.

Nice experience. Clean restaurant, good service and great good!

Lots of people. Service was good considering.

Overall it was a great experience! This place never lets me down. I love the food!

I like Japanese food but, it is very expensive and only something I would do every few years.

Does management think we don't notice that you no longer serve complimentary green tea in lovely little cups, hot towels, nice Japanese dishware, colorful big menus; their new system of conveying menus by phone with an app, which means instead of people festively chatting, especially the kids, people are re-glued to their phones; the changes in personnel and the lack of motivation of many; front desk planning inattention to reservation times (not for us this time but often) is a problem. Management pinches pennies but keeps the prices going up. Look at the trip advisor reviews, they're scathing.

The food was delicious and the service was excellent, particularly our chef Teresa!

Our reservation was not ready on time. The waitress was miserable and clearly annoyed with everyone. The drinks were gross - did not finish either alcoholic beverage we ordered. They tasted like pineapple juice with vodka - a mai tai and a sangria?! So so awful. The chef never smiled or interacted with us. He dropped his tools twice which is scary if he’s going to accidentally fling them at someone next time (he didn’t, fortunately). It was nearly an hour and a half from our reservation time until the time the chef arrived. The food was mediocre at best. They did not sing happy birthday to the person who’s bday it was. And it was $400 to boot!! Horrible experience.

Great place to celebrate a birthday for any age!!!

Everything was great! Well done!

Service was a little bit slow but over the food was good for the value. We had an annoyance time.

My family had a great time. Wonder wait staff and entertaining cook.

Chef was great , server and greeter not so much...

At least 30 minutes from having finished the first course until the chef came to the table. No back-ground music and a 1/2 full dining room does not make for good ambiance. Food is always good. The presentation is not as good as it used to be. Not much WOW. We shared a table, but I think Benihana is best occupying a table with only your party, if possible.

The service was ridiculously slow. We had a 7:30 reservation and wasn’t seated for almost an hour. Then we had to wait another 45 mins for service. We didn’t get our food until 10:00, which is the time the restaurant closes. There was not enough staff to accommodate guests.

Made a reservation for 6:45, didn't get seated until after 7pm, didnt eat until almost 8:30. They were completely under staffed (only 2 servers for entire restaurant) our waiter was great, just had too many tables. The food was good and our chef did a nice job. Something I would expect on the weekend, but this was a Tuesday night.

I was unable to substitute tuna as the only meat in the Sashimi. This was substantiated via false pretenses that were offensive to propound (i.e., material difference in price, and pre-packaging). These reasons were offensive because the menu depicted unit prices; and the sushi bar was readily visible. My wife was not provided tea or ice cream that was clearly supposed to have been included with the deluxe meal.

The restaurant is horrible and will never reacquire my patronage.

No chopsticks?

Food was ok, prices way too high for what you get. Other similar places are better quality and way better prices.

Sandra did the most amazing job cooking for us and we went to celebrate a birthday with a big group party. Everyone had an amazing time. What a delight! Always a fun time!

It was amazing. I actually like this location better !

We had what seemed like a new chef, not very energetic, just going through the motions

Sarah was exceptional host. Veronica is always helpful in getting the order correct and with great professionalism. Mr. Ciro, the Manager, goes the extra mile to make all visits outstanding. Looking forward to next family outing!

Try the new Benihanna Chateaubriand, it is excellent, tender & very tasty. The Hibachi Shrimp is still great.

The sushi was pretty good but that’s about all I can say. The shrimp for hibachi was not properly cleaned or deveined. Waited 25 minutes past our reservation time to even be seated. Really sad because this used to be an amazing spot.

Food was terrible. Linguini is being served as the noodle alternative to rice. If I wanted buttered linguini I would have gone to an Italian restaurant. Hibachi chef was not energetic and the performance was half assed. The table and chairs were dirty and sticky and the bathrooms are absolutely disgusting. Never coming back.

Karen the chef lacked personality. We came to celebrate my children and I birthdays. No birthday song, no hat for my son. Is this what COVID produces? Each time we visit we spend a nice amount of money. This experience was the worst unfortunately. I travel specifically to this location as the one in Bethesda has poor parking and as I have physical disability Dulles is a better fit. I would really rate everything zero but that’s not completely true. Please do better

Please increase the amount of vegetables. We were left wanting more vegetables. Otherwise, everything else is good.

We had an awesome experience. Service was great and the food EXCELLENT!
I also impressed with their covid 19 protocol, physical distance and the spacing between tables ro make customers feel safe. Overall A+.

Great food and service, wait was not as long as it was expected to be. Waiter and chef we’re both kind and very helpful

It was a great time. The food and the experience were great.

My experience was okay not the greatest. I had reservations at a certain and did not get seated after an hour of waiting. The manager came to apologize for the wait but apparently was apologizing to the wrong table???

Hicimos una reserva para las 7 y 15 pm y nos atendieron casi 1 hora después. No tenían personal suficiente aunque las personas que nos atendieron una vez nos dieron la mesa fueron fenomenales.

Everything was great. The only thing that would have made it better is not waiting for a table. It was a great experience overall.

Our reservation was at 6pm, we were not seated until an hour after that. After being seated, our chef didn't come out to prepare the food until another 30 minutes later. While management was apologetic, it would have been a nice gesture if they would have offered a complimentary appetizer or a small percentage off the bill. That was a little disappointing. As for the food, it was ok.

Dreadful service. Walked out when we couldn’t wait any longer for entrees.

Doing a massive trade on take out and evidently not worrying about dine in customers.