Benihana - Miramar, FL

Bewertungen für Benihana - Miramar, FL von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. OT

   OpenTable-Gast

   Las Vegas2 Bewertungen

   2.0

   Besucht am 30. November 2019

   1. Gesamt 2
   2. Essen 4
   3. Service 1
   4. Ambiente 3

   Der Koch hat keine Show wie sonst üblich gemacht, dsher waren wie enttäuscht!
   

   War diese Bewertung hilfreich?

2. J

   Jessica

   Unspecified1 Bewertung

   4.0

   Vor 1 Tag besucht

   1. Gesamt 4
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Jin was an amazing Chef . The food was really tasteful.
   

   War diese Bewertung hilfreich?

3. E

   Erika

   Unspecified1 Bewertung

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   The dinner was delicious! And our server was very attentive. And our chef put on a great show for us.
   

   War diese Bewertung hilfreich?

4. G

   Gabby

   Dallas1 Bewertung

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 4
   3. Service 5
   4. Ambiente 5

   Cecil was amazing! She was very attentive and friendly!
   

   War diese Bewertung hilfreich?

5. S

   Shermaine

   Fort Lauderdale3 Bewertungen

   3.0

   Vor 4 Tagen besucht

   1. Gesamt 3
   2. Essen 3
   3. Service 2
   4. Ambiente 5

   Great food but the server was not very attentive, I have had better experience at this restaurant. Was a bit disappointed…. The chef was great .
   

   War diese Bewertung hilfreich?

6. A

   Alexandra

   Fort Lauderdale3 Bewertungen

   2.0

   Vor 7 Tagen besucht

   1. Gesamt 2
   2. Essen 3
   3. Service 1
   4. Ambiente 2

   Service was very slow it took forever for the chef to come to our table, waitress forgot drink order.
   

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7. T

   Tatiana

   Fort Lauderdale1 Bewertung

   3.0

   Besucht am 4. Mai 2025

   1. Gesamt 3
   2. Essen 3
   3. Service 2
   4. Ambiente 2

   We were not seated until around 6:40pm when we had a reservation at 5:00pm. Our last two guests arrived at 5:20pm. Ridiculous to wait over an extra hour.
   

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8. A

   Atef

   Fort Lauderdale1 Bewertung

   1.0

   Besucht am 27. April 2025

   1. Gesamt 1
   2. Essen 5
   3. Service 1
   4. Ambiente 3

   Made reservations for 8pm for my daughter’s birthday and didn’t get seated until after 9pm. Kept getting the run around from Xavier the hostess and all 3 worthless managers were walking around clueless. Every so called manager gave me a different excuse, one I left speechless that he couldn’t answer my questions and walked away from me. Then the hostess wants to argue with my daughter about his lies and misinformation about the wait time. Managers didn’t care and need training in customer service and appointment management.
   

   Benihana - Miramar, FLBeantwortet am 28. April 2025

   Thanks for the feedback, Atef. We're truly sorry to hear about your recent experience at Benihana - Miramar, FL. We understand that waiting for a table after hours can be frustrating and we apologize for the inconvenience caused. We also regret any confusion regarding our reservation system and the response you received. We assure you that this is not the standard of service we aim to provide. We take your comments seriously and will address this internally to ensure it doesn't happen again. We hope you'll give us another chance to make things right. Best regards, The Management Team
   

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9. D

   Dolores

   West Palm Beach1 Bewertung

   4.0

   Besucht am 24. April 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 4

   The dinner was delicious, as always. The service was great and we almost had no waiting time. I also received a birthday gift coupon which was very appreciated. Will we go back to the Miramar Benihana? Absolutely!
   

   Benihana - Miramar, FLBeantwortet am 26. April 2025

   Hey Dolores, we're thrilled to hear that you enjoyed your dinner at Benihana - Miramar, FL! It's great to know that our service met your expectations and that you didn't have to wait too long. We're also glad you appreciated the birthday gift coupon. We can't wait to welcome you back for another memorable dining experience. Thanks for your kind words!
   

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10. B

    Barbara

    Fort Lauderdale11 Bewertungen

    2.0

    Besucht am 22. April 2025

    1. Gesamt 2
    2. Essen 4
    3. Service 2
    4. Ambiente 2

    I was actually disappointed we ordered 2 bottles of Caymus wine and all the wine glasses were dirty. We were not even offered to exchange them. The server handed the very hot soup to us from across the table instead of placing it in front of us. I burned my hands. Service and chef were slow he did not really do a show for us. Not very entertaining.
    

    Benihana - Miramar, FLBeantwortet am 23. April 2025

    Thanks for the review, Barbara. We're really sorry to hear about your experience at Benihana - Miramar, FL. It's disappointing to know that you were not served up an enjoyable dining experience. We apologize for the issues with the Caymus wine and the glasses not being cleaned properly. We also regret to hear about the slow service and the burn you sustained from the soup. Please know that we take these matters seriously and will use this as an opportunity to improve. We appreciate your feedback and hope you'll give us another chance to make it right in the future. Best, The Management Team
    

    War diese Bewertung hilfreich?