Amazing restaurant. Service was horrible, food took over an hour, waiter didn't come to check on us. better to come here just for drinks and going out.
Casa Jaguar was the best meal I had the pleasure of eating during my time in Tulum. I will probably continue to dream about it for days to come. The ambience was a jungle oasis with eclectic throwback music and the flavors of the food were absolutely delicious. Fresh fruits and vegetables, fish and meat grilled simply and seasoned to perfection. Unique cocktails! Definitely go here over Hartwood. I will absolutely be back.
Thank you so much for sharing your experience! Please let us know next time you come to Tulum! Service and customary experience is at the focus of what we do, so we are so thrilled to hear it exceeded your expectations!
The food was good and the jungle atmosphere was unique, but it had rained earlier in the day and so we sat with our feet in mud and water, which we did not enjoy.
Awesome venue, awesome food, service a little slow.
The food was amazing but the service was terrible. We waited for drinks for a while and then sat with empty glasses and our waitress was nowhere to be found. This was my 2nd time in Tulum and casa jaguar has delicious food but there are so many places with much better service.
This was our 4th dining experience in Tulum. The atmosphere is great. The food was very good although we enjoyed our appetizers more than our main courses. The service was efficient although a little more abrupt with more attitude than our previous experiences. Still, I would recommend this as a dining choice.
Such a beautiful atmosphere, jungle experience, outsranding food and service. Top notch!
Thank you so much for visiting us! We hope to see you again soon at Casa Jaguar, we are so happy to hear our clients are having an amazing experience in our environment, our dining and service!
We heard great things about Casa Jaguar so we decided to come here on a weeknight. Let me start by saying the ambiance was very intimate and “sexy” here (besides your occasional crab walking by lol).
We were initially the only people in the restaurant at the time so the service was super quick.
For drinks, we ordered the Crisanto and their specialty cocktail of the night. Both equally good.
We ordered the pork belly to start and the fresh catch of the day (grouper) as the main course. Both dishes were great! The pork belly comes in a bowl with onions, fresh herbs and some kind vinaigrette. The flavors together were amazing! The fish is grilled in their wood fire brick oven in a butter sauce which made it so tender and juicy!
Yes the restaurant is super cool and the ambience is really nice, BUT I found that for vegetarian and vegan people basically there is nothing on the menu (salad doesn’t count). Plus the waiter didn’t even try to help me or talk to the chef (which other restaurants have done) in order to find a solution for me. I went to all big names in Tulum and all of them had a really good choices at lest for vegetarians. Especially because you are in Tulum which is well known for healthy food you should definitely add more options to the menu in order to satisfy all people.
Alex thank you for your review! We are constantly working to evolve our menu, we are a mostly seafood based menu, and definitely can accommodate different dietary needs. Thanks for giving us your opinion as we are constantly striving to better our service and choices for clients. We hope to see you again at Casa Jaguar.
Casa Jaguar exceeded our expectations. The decor and ambiance was so warm, comfortable, and visually pleasing. The food was spectacular. Flavors were in abundance but not overwhelming. Andres was our server and he was amazing. He went the extra mile to walk us to a local bar that was set to play 90’s hip hop music that night. We ended up going there and having the best time thanks to him.
Thank you so much for dining with us! We have been cultivating our culture and service for years. and its amazing to hear that you were able to enjoy fully what we offer! Hoping to see you again soon!
Muchos moscos y los asientos incómodos es solo para ir a cenar ya que la comida es muy buena todo a la leña pero la mayoría de las personas as iban una hora comían y se iban, la comida tarda y no hay mucha variedad de comida en Tulum fui a 4 lugares y es el que menos me gusto
Amazing experience. Food was top notch. Ambience and Service was amazing.
Overall experience was alright. Their website says they open at 6pm, we made a reservation for 6:30pm and turns out they didn’t open until 7pm that day (for some reason).
Food was good, drinks were alright and the value was decent for being on Tulum Beach. The atmosphere was cool but as it wasn’t the busy season, we were one of 3 tables in the entire place. Overall definitely worth a try.
Hi Meli, thank you so much for dining with us and giving us your vaulable opinión. We open for dinner at 6:30 pm, but on the particular day you came we had to open later due to a service issue with our venue, causing us to open later in the evening. These types of things happen as we are a restaurant in the Jungle, so unexpected things occur at times. We invite you to come back anytime and enjoy our dining experience.
Great food and service! Cocktails are amazing ans the staff also!
Thanks for experiencing Casa Jaguar, join us again soon, especially on Tuesdays and Thursdays for our music nights.