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So I ask for a manager. She comes out and makes excuses for her server. No apologies whatsoever. She does give my son a play card that allowed him to play like 2-3 games (most games cost 7 chips now).\n\nThe manager took our drink order. Then another waitress came to our table and asked us if our server came and we said no and she took our order and took over our table. She was on top of it and really turned things around for us.\n\nI was just really appalled that the manager made excuses. Yes things happen but if you know something is happening, ask someone to cover for that person. Don’t leave your guests waiting for 14 mins before they have to request for assistance. If we didn’t request for it - how much longer would we have to wait?\n\nOn top of that, my son’s Mac and cheese was made with cheese that smelled and tasted bad. My husband’s bacon and his sandwich tasted bad. I had a salad and parts of the lettuce were brown/black.\n\nNeedless to say, we will NEVER eat here again. But thank you to, I think her name was Alicia, who did turn around our experience.","rating":{"food":2,"service":1,"ambience":2,"value":2,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":20,"nickname":"Kristin","metro":{"metroId":15,"displayName":"San Diego","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-15T16:32:46Z","dinedDateTime":"2025-06-14T16:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-43560-160232461496","text":"I made a reservation for date night they didn't honor it. The food tasted like it was from a can an it wasn't served hot . I told the host I had a reservation an she gave us the normal menu told the waiter an they said ok. Didn't receive our game card or anything. We will not be returning. The food was over salted an we didn't even get drink refills.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Summer","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-13T02:42:30Z","dinedDateTime":"2025-04-12T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-43618-110177998251","text":"Experience was awful. We were a group of 8 (6 adults, 2 children), with a reservation at 7pm on a Saturday night. There were 2 birthdays in our group, so we were indeed expecting a fun and upbeat/loud setting. When we arrived, there were 3 employees at the hostess stand and NOT ONE of them greeted our large group. I had to interrupt their personal talk to ask to be seated. After being seated, it was 17 minutes before our waiter even came to the table (where he did apologize for the wait and thanked us for our patience. Our party was ready to place drink AND food orders by that time. The two kids meals ordered actually were served to the table before we ever received our beverages or silverware/napkins for the table. A few minutes later, the drinks arrived but no silverware. (Luckily, the two kids meals were burger/fries - so at least the kids weren’t having to wait to eat.) An expected amount of time later, the rest of the tables food orders arrived, but we still had no silverware and had not seen our waiter again, so the young girl that served the food did at least go back to get that. The entire table finished their meals without ever being checked on by the waiter again, so we were all out of drinks, with no refills offered nor requested. At this point we asked for the manager so we could pay for our meal and be done with the experience. Unfortunately, the only response from the manager (after explaining all the above), his response was: “I have a conversation with him.” \n\nPlease don’t waste your time and money, learn from my losses.","rating":{"food":2,"service":1,"ambience":1,"value":1,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jessica","metro":{"metroId":22,"displayName":"Raleigh / Durham / Chapel Hill","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-13T15:16:53Z","dinedDateTime":"2025-04-12T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-42732-180194750098","text":"Table ready at requested time and service was prompt.","rating":{"food":5,"service":5,"ambience":4,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Deanna","metro":{"metroId":17,"displayName":"Miami - Dade","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-29T13:30:47Z","dinedDateTime":"2025-03-26T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"76215991","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-29T13:29:09Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76215991.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76215991.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76215991.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76215991.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76215991.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Flatbread pizza","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76215990","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-29T13:29:09Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76215990.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76215990.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76215990.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76215990.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76215990.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Buster burger","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76215989","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-29T13:29:09Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76215989.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76215989.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76215989.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76215989.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76215989.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Buster platter","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76215993","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-29T13:29:11Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76215993.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76215993.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76215993.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76215993.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76215993.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Guac and crisps","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"76215994","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-29T13:29:11Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76215994.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76215994.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76215994.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76215994.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76215994.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"S'mores cheesecake","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-42686-100189188330","text":"Poor birthday experience—burned food, slow service, filthy restroom.","rating":{"food":2,"service":2,"ambience":2,"value":2,"noise":"ENERGETIC","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":199,"displayName":"Unspecified","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T23:06:13Z","dinedDateTime":"2025-03-23T15:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-41752-110230217101","text":"It was awful we had reservations. They sat us down. We waited almost an hour to receive even our drinks and then another 45 minutes to receive cold food and the only explanation we got was they were so short staffed no accommodations know anything.","rating":{"food":1,"service":1,"ambience":1,"value":1,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Jennifer","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-03T17:26:59Z","dinedDateTime":"2025-03-01T19:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-40673-150217141505","text":"We did the $19.99 eat drink and play deal. It was awesome!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Madelyne","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-12T02:21:11Z","dinedDateTime":"2025-02-11T18:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-39770-140227732344","text":"We sat at table for 12 mins before staff greeted us and took drink or food order. My food came out but had to wait an additional 15 mins before mys sons food came out. Not sure why they even delivered one meal and not both together. My food was cold by the time he got his because I refused to eat without him. He didn't eat but half his meal because we were both over the wait time.\nSever did apologize but couldn't account for lapse in service. Both are drinks were empty and I had to ask for refills. Never was provided with ketchup or condiments for fries. \nManager came to table to door rounds and asked about service. I informed him of issues and he just shrugged me off. No offers to do better or anything. Not to mention staff were heard cussing near table to one another about a guest, not of us overheard foul language. My sone is 10. Very unprofessional.\nI did not recommend eating there. The only reason we did was deal for meal and arcade. Service was very poor in my eyes rate 1 out of 10.","rating":{"food":4,"service":1,"ambience":3,"value":4,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Mary Catherine","metro":{"metroId":31,"displayName":"Charlotte","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-26T01:55:36Z","dinedDateTime":"2025-01-25T16:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-374485-39170-150184759415","text":"They always do an excellent job managing birthday parties. 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Each Dave & Buster's has more state-of-the-art games than ever, more mouth-watering menu items and the most innovative drinks anywhere. From wings to steaks, we've got whatever suits your appetite and our premium bar assures we're stocked to satisfy! Plus, you can watch your game on one of our massive HDTVs with epic stadium sound.
Bankett, Bier, Cocktails, Happy Hour, Komplette Bar, Unterhaltung, Wein
Specials
Military Monday
Mehrere Termine verfügbar
Mo - 11:00 - 17:00, 17:00 - 23:00
FREE $10 Power Card + 15% off Food & Beverages
ALL DAY LONG!
Must show Military ID
Non-alcoholic beverages only
Concierge fragen
KI-Beta
Concierge ist unsere KI-Assistenz, die dabei hilft, Ihre Fragen rund um das Restaurant zu beantworten.
Speisekarte
Die Speisekarte von Dave & Buster's - Concord wurde zuletzt am 11.3.2024 aktualisiert.
Shareables
Fried Pickles
For the pick-le me girlies. Crunchy hand-breaded pickle slices served with ranch.
Papi Chulo Queso
Loaded with pork chorizo (that’s what cheese said), black beans, roasted corn, fresh pico de gallo, cotija cheese & cilantro. Served with Diablo-seasoned chips.
Kickin’ Chicken Potstickers
Pan-seared & tossed in spicy chili crisp oil with green onions & cilantro. Served with tangy ponzu. *Why is it spicy?*
Pretzel Dogs
Beef franks, pretzel wrap, habanero honey mustard
Stay Salty Pretzel Sticks
Oh, you salty? Us too. Warm, garlic buttery, and even more delicious when dipped into Thai chili caramel & queso blanco.
Cantina Nachos
Ancho chile chicken, white queso, black beans, grilled poblanos, pico de gallo, jalapeños, cilantro, ancho lime crema
Bewertungen für Dave & Buster's - Concord von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
3.4
3,4 basierend auf den neuesten Bewertungen
3,3Essen
3,3Service
3,2Ambiente
3,2Preis-Leistung
Lärm • Gemäßigt
81 Bewertungen
T
Tawni
Charlotte1 Bewertung
3.0
Besucht am 15. Juni 2025
Gesamt 3
Essen 3
Service 2
Ambiente 2
Loud with games very close to the table. Restroom were in very poor condition with no toilet paper dispensers on the wall. Paper towel dispenser was falling off the wall. Stalls were not clean. Food was mediocre. We had appetizers and entrees.
War diese Bewertung hilfreich?
K
Kristin
San Diego20 Bewertungen
1.0
Besucht am 14. Juni 2025
Gesamt 1
Essen 2
Service 1
Ambiente 2
We had a reservation for my son’s 5th birthday! What kid doesn’t love an arcade!
We got sat right away. 14 mins later we still hadn’t been greeted by a server and no drink order taken. So I ask for a manager. She comes out and makes excuses for her server. No apologies whatsoever. She does give my son a play card that allowed him to play like 2-3 games (most games cost 7 chips now).
The manager took our drink order. Then another waitress came to our table and asked us if our server came and we said no and she took our order and took over our table. She was on top of it and really turned things around for us.
I was just really appalled that the manager made excuses. Yes things happen but if you know something is happening, ask someone to cover for that person. Don’t leave your guests waiting for 14 mins before they have to request for assistance. If we didn’t request for it - how much longer would we have to wait?
On top of that, my son’s Mac and cheese was made with cheese that smelled and tasted bad. My husband’s bacon and his sandwich tasted bad. I had a salad and parts of the lettuce were brown/black.
Needless to say, we will NEVER eat here again. But thank you to, I think her name was Alicia, who did turn around our experience.
War diese Bewertung hilfreich?
S
Summer
Charlotte1 Bewertung
1.0
Besucht am 12. April 2025
Gesamt 1
Essen 1
Service 1
Ambiente 1
I made a reservation for date night they didn't honor it. The food tasted like it was from a can an it wasn't served hot . I told the host I had a reservation an she gave us the normal menu told the waiter an they said ok. Didn't receive our game card or anything. We will not be returning. The food was over salted an we didn't even get drink refills.
War diese Bewertung hilfreich?
J
Jessica
Raleigh / Durham / Chapel Hill1 Bewertung
1.0
Besucht am 12. April 2025
Gesamt 1
Essen 2
Service 1
Ambiente 1
Experience was awful. We were a group of 8 (6 adults, 2 children), with a reservation at 7pm on a Saturday night. There were 2 birthdays in our group, so we were indeed expecting a fun and upbeat/loud setting. When we arrived, there were 3 employees at the hostess stand and NOT ONE of them greeted our large group. I had to interrupt their personal talk to ask to be seated. After being seated, it was 17 minutes before our waiter even came to the table (where he did apologize for the wait and thanked us for our patience. Our party was ready to place drink AND food orders by that time. The two kids meals ordered actually were served to the table before we ever received our beverages or silverware/napkins for the table. A few minutes later, the drinks arrived but no silverware. (Luckily, the two kids meals were burger/fries - so at least the kids weren’t having to wait to eat.) An expected amount of time later, the rest of the tables food orders arrived, but we still had no silverware and had not seen our waiter again, so the young girl that served the food did at least go back to get that. The entire table finished their meals without ever being checked on by the waiter again, so we were all out of drinks, with no refills offered nor requested. At this point we asked for the manager so we could pay for our meal and be done with the experience. Unfortunately, the only response from the manager (after explaining all the above), his response was: “I have a conversation with him.”
Please don’t waste your time and money, learn from my losses.
War diese Bewertung hilfreich?
D
Deanna
Miami - Dade1 Bewertung
4.0
Besucht am 26. März 2025
Gesamt 4
Essen 5
Service 5
Ambiente 4
Table ready at requested time and service was prompt.
It was awful we had reservations. They sat us down. We waited almost an hour to receive even our drinks and then another 45 minutes to receive cold food and the only explanation we got was they were so short staffed no accommodations know anything.
War diese Bewertung hilfreich?
M
Madelyne
Charlotte1 Bewertung
5.0
Besucht am 11. Februar 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
We did the $19.99 eat drink and play deal. It was awesome!
War diese Bewertung hilfreich?
M
Mary Catherine
Charlotte1 Bewertung
1.0
Besucht am 25. Januar 2025
Gesamt 1
Essen 4
Service 1
Ambiente 3
We sat at table for 12 mins before staff greeted us and took drink or food order. My food came out but had to wait an additional 15 mins before mys sons food came out. Not sure why they even delivered one meal and not both together. My food was cold by the time he got his because I refused to eat without him. He didn't eat but half his meal because we were both over the wait time.
Sever did apologize but couldn't account for lapse in service. Both are drinks were empty and I had to ask for refills. Never was provided with ketchup or condiments for fries.
Manager came to table to door rounds and asked about service. I informed him of issues and he just shrugged me off. No offers to do better or anything. Not to mention staff were heard cussing near table to one another about a guest, not of us overheard foul language. My sone is 10. Very unprofessional.
I did not recommend eating there. The only reason we did was deal for meal and arcade. Service was very poor in my eyes rate 1 out of 10.
War diese Bewertung hilfreich?
T
Tigress
Charlotte1 Bewertung
5.0
Besucht am 18. Januar 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
They always do an excellent job managing birthday parties. We thank them most sincerely
War diese Bewertung hilfreich?
FAQ
Dave & Buster's - Concord wurde mit 3,4 Sternen von 81 OpenTable-Gästen bewertet.
Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.