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was good as was the service but neither great and definitely way too overpriced!","rating":{"food":2,"service":3,"ambience":4,"value":1,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":13,"nickname":"DENISE","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"D","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Denise,\nThank you for taking the time to share your feedback. I understand we missed the mark on your experience and would love to learn more, as we strive to provide exceptional hospitality to all our guests. Please feel free to reach out directly. Looking forward to chatting soon and inviting you back to join us again! \n\nBest, \nRachel Evaristo\nGeneral Manager\nrevaristo [at] itokochicago [dot] com","responseDateTimeUtc":"2025-05-03T22:40:15Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-03T15:30:22Z","dinedDateTime":"2025-05-02T19:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-72141-170233625507","text":"Amazing, each dish was FIRE! Also service was absolutely perfect!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Shevan","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Shevan!\nThanks for visiting and for the 5-star review! I'm thrilled to hear that you enjoyed your dining experience at Itoko. It's wonderful to know that our food met your expectations and that our service was top-notch. We strive to provide an exceptional dining experience and your feedback lets us know we're on the right track. Looking forward to welcoming you back soon! \n\nBest,\nRachel Evaristo\nGeneral Manager","responseDateTimeUtc":"2025-05-03T22:42:11Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-03T02:05:08Z","dinedDateTime":"2025-05-02T16:45:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-72148-110014567451","text":"Remarkable experience dining here celebrating my girlfriend’s 30th birthday. Made her feel special from start to finish. The staff was so attentive. Can’t thank them enough. Food and drinks were all so good. We will be back soon to try all the other delicious options!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Gio","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"G","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-05-04T19:04:09Z","dinedDateTime":"2025-05-01T21:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-72063-150044431865","text":"been here a few times and every time we have an exceptional experience. went tonight during happy hour to celebrate our 10 year anniversary and we were greeted multiple times with happy anniversary which was a nice surprise. can’t say enough good things about this place. clean. friendly. food’s amazing. so good.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Leslie","metro":{"metroId":9,"displayName":"Washington, D.C","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Leslie!\nI'm absolutely delighted to hear that you had an exceptional experience celebrating your 10-year anniversary at Itoko! It's wonderful to know that our team made your day special. Your kind words about our cleanliness, friendliness, and amazing food truly made our day. I'm thrilled that we've been able to make your visits memorable. Thanks for choosing Itoko for your special occasions!\n\nBest.\nRachel Evaristo\nGeneral Manager","responseDateTimeUtc":"2025-05-03T22:43:23Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-02T01:17:28Z","dinedDateTime":"2025-05-01T16:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-69508-150007788075","text":"Itoko has been one of my favorites in the city for the last few years. I was so sad to see they took the crab salad off the menu! That dish alone has brought me back from the suburbs. Please consider bringing it back!","rating":{"food":3,"service":4,"ambience":3,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":9,"nickname":"Jill","metro":{"metroId":5,"displayName":"Denver","__typename":"Metro"},"initials":"J","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-27T10:44:00Z","dinedDateTime":"2025-04-26T18:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-71525-160040699796","text":"We love the weekend brunch here and it’s family friendly!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"zonia","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"z","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-27T14:22:23Z","dinedDateTime":"2025-04-26T12:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-70914-130013160643","text":"Absolutely amazing meal and experience.\nKellen was our fantastic server and he also had great recommendations. We loved everything we tried (we even broadened our horizons and tried some unusual things) and I cannot recommend this place enough.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":13,"nickname":"Elizabeth","metro":{"metroId":84,"displayName":"Tampa","__typename":"Metro"},"initials":"E","isVip":true,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for visiting us, Elizabeth! \nI'm thrilled to hear that you had an amazing experience at Itoko, and glad that you loved everything you tried and that our team was able to provide great recommendations. Your kind words mean a lot and we can't wait to welcome you back for another memorable meal soon! \n\nBest, \nRachel Evaristo\nGeneral Manager","responseDateTimeUtc":"2025-05-03T23:00:33Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-21T01:56:16Z","dinedDateTime":"2025-04-20T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-70588-150002514545","text":"We have eaten at Itoko before. But this time we made the reservation on OpenTable a few days in advance and as a result were seated in the 'overflow' area upstairs, even though our dinner was early and when we arrived the restaurant was almost empty. It was disappointing, as the upstairs space, although was quiet, had no character and looked more like an eatery. This restaurant clearly has a policy of treating OpenTable customers as a 'B' tier patrons.","rating":{"food":4,"service":4,"ambience":1,"value":3,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Alla","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"A","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hi Alla -\nThank you for taking the time to share your feedback. I'm truly sorry to hear about your recent experience and that your visit did not meet the expectations set by your previous visits to Itoko. I understand your frustration with being seated in our upstairs dining area and sincerely apologize if it felt like a lesser experience. Your feedback is invaluable and will be shared with our team so we can ensure that all areas of our restaurant provide the welcoming and character-rich atmosphere our guests expect and deserve.\n\nI hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience.\n\nBest,\nRachel Evaristo\nGeneral Manager","responseDateTimeUtc":"2025-04-20T22:07:44Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-04-20T16:52:36Z","dinedDateTime":"2025-04-19T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-70160-110204263741","text":"We celebrated my wife’s birthday and it was incredible, our server was super nice and explained the dishes and drinks to us, everything was delicious. Beautiful place, will be back","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Luis","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-15T05:52:08Z","dinedDateTime":"2025-04-14T18:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1266505-69441-110070767371","text":"I love Itoko and will always go back! I do wish we were allowed to order as we went and didn't have to put in everything at once though I realize that's probably tougher for the kitchen! Everything on the menu is good 10/10","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":7,"nickname":"Sophie","metro":{"metroId":3,"displayName":"Chicago","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Hello Sophie,\nI'm thrilled to hear that you love Itoko and plan to return! It's wonderful to know that you enjoyed the menu and found everything to be good. Although we prefer to take the order all at once, we're more than happy to accommodate any way you would like to enjoy your experience. We're always looking for ways to improve, so your feedback is valuable to us. We're looking forward to serving you again soon. 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Situated in Lakeview's iconic Southport Corridor, Itoko is a neighborhood Japanese and robata restaurant from Gene Kato, Executive Chef of Momotaro. “Itoko” meaning “cousin” in Japanese, refers to the connection with Momotaro, located in the Fulton Market District. The menu features the high level of ingredients and technique that Chicago has come to expect from Chef Kato, alongside a beautiful interior curated for the Southport neighborhood. The menu itself features uniquely interpreted sushi rolls that allow the high-quality fish to be the star of the sushi experience. In addition, an innovative beverage menu with a focus on cocktails & highballs highlights the relationship between the technique of the food created by the kitchen and how this is complimented by the beverage selection.
Celebrate Mom with a delicious 3-course prix fixe brunch, featuring all your favorite brunch beverages, in a vibrant and festive setting—because she deserves nothing but the best! A kids' menu will also be available, making it the perfect celebration for the whole family.
$65 per guest for the prix fixe menu
Prix Fixe Menu (with options in each course):
o Complimentary Amuse – Ube Muffins
o Course 1 (Family Style) – Deviled Egg, Cucumber, Spicy Tuna Dip, Steamed Buns & Lox
o Course 2 (Choose One) – Yama Maki, Momomaki, Harumaki, or 3pc Nigiri
o Course 3 (Choose One) – Chicken Katsu, Steak & Eggs, Egg Soufflé, Chirashi Don, Kabocha Pancake, or Honey Toast
o Credit card required to hold the reservation ($20 per person cancellation fee)
Privatveranstaltungen
Beliebte Gerichte
Speisekarte
Die Speisekarte von Itoko wurde zuletzt am 11.6.2024 aktualisiert.
Cold
Cucumber^12,00 $
seaweed, sesame seed, onion, spicy dressing
Crab Salada18,00 $
sweet crab, endive, kaiware, tempura onion
Tako Kato18,00 $
sliced octopus, shiso, red onion, ponzu
Bluefin Tuna*18,00 $
apple, soy, ginger, puffed buckwheat
Scallop*16,00 $
serrano, avocado, nira oil, citrus
Spicy Salmon Dip*^14,00 $
salmon, perilla, fried garlic, spicy mayo, nori rice cracker
Hot
Edamame8,00 $
Miso8,00 $
fried tofu, maitake mushroom, scallion, wakame
Gyoza16,00 $
foie gras and pork filling, soy dipping sauce
Shishito12,00 $
black garlic mayo, bonito, lemon
Shaken Kato^16,00 $
crispy fried chicken wings, choice of original spice or fire spice
Hamachi Kama26,00 $
aka miso glaze, daikon-shiso oroshi *subject to availability
Robata
Cooked Over Japanese Charcoal
Shiitake14,00 $
shiso, lemon
Negima14,00 $
chicken thigh, scallion, shiso
Salmon*15,00 $
teriyaki marinade
Slider*16,00 $
beef tsukune, bao bun, miso mustard
Skirt Steak18,00 $
citrus ponzu, wasabi
Kazoku
Family Style Dishes
Whole Branzino32,00 $
shiso and shichimi crust, pickled bamboo shoot salad
Prime Striploin**38,00 $
8oz prime striploin, watercress salad, sukiyaki sauce
chef selection - 12 pieces of seasonal fish and caviar, with myoga salad, pickled watermelon radish, pickled ginger, nori sheet
Nigiri | Sashimi
Hamachi*
yellowtail
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Madai*
sea bream
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Hirame*
ikejime flounder
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Sake*
faroe islands salmon
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Akami*
bluefin tuna loin
Nigiri (1 Piece)7,00 $
Sashimi (2 Pieces)12,00 $
Chutoro*
medium fat bluefin belly
Nigiri (1 Piece)10,00 $
Sashimi (2 Pieces)18,00 $
Otoro*
fatty bluefin belly
Nigiri (1 Piece)12,00 $
Sashimi (2 Pieces)22,00 $
Saba*
mackerel
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Aji*
horse mackerel
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Botan Ebi*
spot prawn
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Yari Ika*
Japanese hokkaido squid
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Hotate*
scallop
Nigiri (1 Piece)8,00 $
Sashimi (2 Pieces)14,00 $
Uni*
sea urchin
Nigiri (1 Piece)10,00 $
Sashimi (2 Pieces)18,00 $
Ikura*
marinated salmon roe
Nigiri (1 Piece)8,00 $
Sashimi (2 Pieces)14,00 $
Unagi
barbecued freshwater eel
Nigiri (1 Piece)6,00 $
Sashimi (2 Pieces)10,00 $
Tamago
sweet omelet
Nigiri (1 Piece)4,00 $
Sashimi (2 Pieces)6,00 $
Nigirizushi
Seared Japanese Mackerel*7,00 $
with daikon shoga ponzu
Seared Fatty Tuna*14,00 $
daikon, yuzu, sudachi ponzu
Hokkaido Hotate*11,00 $
scallop, uni, ikura
Kumamoto Beef To Hotate*22,00 $
garlic sauce, fried shiso
Makimono Classic Rolls
Cucumber8,00 $
Avocado8,00 $
Kanpyo8,00 $
Crispy Shrimp10,00 $
Tuna*12,00 $
Spicy Tako12,00 $
XO Scallop12,00 $
Baby Shiitake Maki12,00 $
Spicy Tuna*14,00 $
Negi Hamachi*14,00 $
Unagi Cucumber15,00 $
Negi Toro*16,00 $
King Crab California21,00 $
Featured Items
Chef Selection of Sashimi*
Twelve Pieces64,00 $
Chef Selection of Nigiri*
Six Pieces44,00 $
Fresh Wasabi8,00 $
Was 586 Gäste sagen
Bewertungen für Itoko von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.8
4,8 basierend auf den neuesten Bewertungen
4,8Essen
4,7Service
4,8Ambiente
4,4Preis-Leistung
Lärm • Gemäßigt
Besonders beliebt
Chicago
Japanisch
586 Bewertungen
D
DENISE VIP
Chicago13 Bewertungen
2.0
Vor 3 Tagen besucht
Gesamt 2
Essen 2
Service 3
Ambiente 4
Sushi was good as was the service but neither great and definitely way too overpriced!
ItokoVor 3 Tagen geantwortet
Hi Denise,
Thank you for taking the time to share your feedback. I understand we missed the mark on your experience and would love to learn more, as we strive to provide exceptional hospitality to all our guests. Please feel free to reach out directly. Looking forward to chatting soon and inviting you back to join us again!
Best,
Rachel Evaristo
General Manager
revaristo [at] itokochicago [dot] com
War diese Bewertung hilfreich?
S
Shevan
Chicago1 Bewertung
5.0
Vor 4 Tagen besucht
Gesamt 5
Essen 5
Service 5
Ambiente 5
Amazing, each dish was FIRE! Also service was absolutely perfect!
ItokoVor 3 Tagen geantwortet
Hi Shevan!
Thanks for visiting and for the 5-star review! I'm thrilled to hear that you enjoyed your dining experience at Itoko. It's wonderful to know that our food met your expectations and that our service was top-notch. We strive to provide an exceptional dining experience and your feedback lets us know we're on the right track. Looking forward to welcoming you back soon!
Best,
Rachel Evaristo
General Manager
War diese Bewertung hilfreich?
G
Gio
Chicago3 Bewertungen
5.0
Vor 4 Tagen besucht
Gesamt 5
Essen 5
Service 5
Ambiente 5
Remarkable experience dining here celebrating my girlfriend’s 30th birthday. Made her feel special from start to finish. The staff was so attentive. Can’t thank them enough. Food and drinks were all so good. We will be back soon to try all the other delicious options!
War diese Bewertung hilfreich?
L
Leslie
Washington, D.C1 Bewertung
5.0
Vor 5 Tagen besucht
Gesamt 5
Essen 5
Service 5
Ambiente 5
been here a few times and every time we have an exceptional experience. went tonight during happy hour to celebrate our 10 year anniversary and we were greeted multiple times with happy anniversary which was a nice surprise. can’t say enough good things about this place. clean. friendly. food’s amazing. so good.
ItokoVor 3 Tagen geantwortet
Hi Leslie!
I'm absolutely delighted to hear that you had an exceptional experience celebrating your 10-year anniversary at Itoko! It's wonderful to know that our team made your day special. Your kind words about our cleanliness, friendliness, and amazing food truly made our day. I'm thrilled that we've been able to make your visits memorable. Thanks for choosing Itoko for your special occasions!
Best.
Rachel Evaristo
General Manager
War diese Bewertung hilfreich?
J
Jill VIP
Denver9 Bewertungen
3.0
Besucht am 26. April 2025
Gesamt 3
Essen 3
Service 4
Ambiente 3
Itoko has been one of my favorites in the city for the last few years. I was so sad to see they took the crab salad off the menu! That dish alone has brought me back from the suburbs. Please consider bringing it back!
War diese Bewertung hilfreich?
z
zonia VIP
Chicago1 Bewertung
5.0
Besucht am 26. April 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
We love the weekend brunch here and it’s family friendly!
War diese Bewertung hilfreich?
E
Elizabeth VIP
Tampa13 Bewertungen
5.0
Besucht am 20. April 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
Absolutely amazing meal and experience.
Kellen was our fantastic server and he also had great recommendations. We loved everything we tried (we even broadened our horizons and tried some unusual things) and I cannot recommend this place enough.
ItokoVor 3 Tagen geantwortet
Thanks for visiting us, Elizabeth!
I'm thrilled to hear that you had an amazing experience at Itoko, and glad that you loved everything you tried and that our team was able to provide great recommendations. Your kind words mean a lot and we can't wait to welcome you back for another memorable meal soon!
Best,
Rachel Evaristo
General Manager
War diese Bewertung hilfreich?
A
Alla VIP
Chicago8 Bewertungen
3.0
Besucht am 19. April 2025
Gesamt 3
Essen 4
Service 4
Ambiente 1
We have eaten at Itoko before. But this time we made the reservation on OpenTable a few days in advance and as a result were seated in the 'overflow' area upstairs, even though our dinner was early and when we arrived the restaurant was almost empty. It was disappointing, as the upstairs space, although was quiet, had no character and looked more like an eatery. This restaurant clearly has a policy of treating OpenTable customers as a 'B' tier patrons.
ItokoBeantwortet am 20. April 2025
Hi Alla -
Thank you for taking the time to share your feedback. I'm truly sorry to hear about your recent experience and that your visit did not meet the expectations set by your previous visits to Itoko. I understand your frustration with being seated in our upstairs dining area and sincerely apologize if it felt like a lesser experience. Your feedback is invaluable and will be shared with our team so we can ensure that all areas of our restaurant provide the welcoming and character-rich atmosphere our guests expect and deserve.
I hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience.
Best,
Rachel Evaristo
General Manager
War diese Bewertung hilfreich?
L
Luis
Chicago2 Bewertungen
5.0
Besucht am 14. April 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
We celebrated my wife’s birthday and it was incredible, our server was super nice and explained the dishes and drinks to us, everything was delicious. Beautiful place, will be back
War diese Bewertung hilfreich?
S
Sophie
Chicago7 Bewertungen
5.0
Besucht am 12. April 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
I love Itoko and will always go back! I do wish we were allowed to order as we went and didn't have to put in everything at once though I realize that's probably tougher for the kitchen! Everything on the menu is good 10/10
ItokoBeantwortet am 13. April 2025
Hello Sophie,
I'm thrilled to hear that you love Itoko and plan to return! It's wonderful to know that you enjoyed the menu and found everything to be good. Although we prefer to take the order all at once, we're more than happy to accommodate any way you would like to enjoy your experience. We're always looking for ways to improve, so your feedback is valuable to us. We're looking forward to serving you again soon. Thanks for choosing Itoko!
Best,
Rachel Evaristo
War diese Bewertung hilfreich?
FAQ
Itoko wurde mit 4,8 Sternen von 586 OpenTable-Gästen bewertet.
Itoko bietet Geschenkkarten an, die Sie hier erwerben können.
Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.