Rocco's Tacos and Tequila Bar- Naples

Bewertungen für Rocco's Tacos and Tequila Bar- Naples von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. M

   Michael VIP

   Southwest Florida7 Bewertungen

   3.0

   Besucht am 2. Februar 2024

   1. Gesamt 3
   2. Essen 4
   3. Service 2
   4. Ambiente 4

   der Tisch war nicht wirklich sauber, ebenso die Wassergläser. Ich hatte darum gebeten, den Tisch nachträglich nochmals zu säubern. Dies wurde zwar zugesagt, aber nicht durchgeführt. 
   

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2. P

   Pamela VIP

   New Orleans72 Bewertungen

   5.0

   Vor 6 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Carlos was an excellent attentive server and the table side guacamole is the best ! I tried the spicy mango margarita and I will definitely have that again !
   

   Rocco's Tacos and Tequila Bar- NaplesHeute geantwortet

   Thank you so much for the great review! We're thrilled to hear Carlos took such good care of you and that you loved the tableside guac — it's a fan favorite! The spicy mango margarita is a bold choice, and we’re glad it hit the spot. Can’t wait to welcome you back for round two!
   

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3. M

   Michele VIP

   Chicago20 Bewertungen

   5.0

   Besucht am 26. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Nichole was absolutely amazing! She knows her tequila and recommended the Ocho Plata for my margarita and it was simply wonderful! Service was superb and the food was so good! We love it here, so fun! We will be back!
   

   Rocco's Tacos and Tequila Bar- NaplesHeute geantwortet

   Thank you so much for the fantastic review! We're thrilled to hear Nichole made your visit extra special with her tequila knowledge and top-notch service. Ocho Plata is a great choice! We’re so glad you enjoyed the food and had a fun time — can’t wait to welcome you back again soon!
   

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4. L

   Larry VIP

   Raum New York23 Bewertungen

   3.0

   Besucht am 26. April 2025

   1. Gesamt 3
   2. Essen 3
   3. Service 2
   4. Ambiente 4

   The server was slow - our guac sat on the table (made fresh) for 5 minutes without any chips. Food was just ok. Tacos were good but the house margarita was way too strong. How do you mess up a house margarita at a place like this?
   

   Rocco's Tacos and Tequila Bar- NaplesHeute geantwortet

   Thank you for your honest feedback — we’re sorry to hear your experience didn’t meet expectations. From the delay in getting chips with your guac to the imbalance in your margarita, we understand how frustrating that must have been. Your comments will be shared with our team so we can address these issues and improve. We appreciate you giving us a try and hope you’ll consider giving us another chance in the future.
   

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5. S

   S

   Southwest Florida5 Bewertungen

   2.0

   Besucht am 24. April 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 2
   4. Ambiente 2

   While the restaurant itself is very beautiful, we were very disappointed. It was ridiculously loud, and the service was just fair. I had said in my OpenTable reservation that it was our anniversary… Nothing was mentioned nothing was done about it—not that I really expected some big thing, but it would’ve been nice for it to even be recognized. Why ask if it’s not going to be recognized? And the food was only fair. The best part was the tableside guacamole, but the person making it didn’t really speak to us. Our server never asked us if we wanted additional drinks or dessert, he just brought us our check. I had the chicken quesadilla, which was not flavorful, almost too much chicken and hardly any cheese. And my husband had Carne Asada tacos. That were good, but nothing special. Can’t imagine ever going back…”tacos and tequila” is a much better value and much better food.  Probably a better idea is to get a margarita and the tableside guac and go somewhere else for dinner! Sorry, Rocco’s, you’re definitely overrated.
   

   Rocco's Tacos and Tequila Bar- NaplesHeute geantwortet

   Thank you for taking the time to share your detailed feedback — we're truly sorry to hear that your anniversary dinner at Rocco's fell short of expectations. We understand how disappointing it must have been to have your special occasion go unacknowledged, especially after noting it in your reservation. Your comments about the noise level, lack of engagement from staff, and meal quality are all being taken seriously and will be shared with our team for immediate review. We appreciate your honesty — it helps us identify where we need to improve. While we're sorry to hear we missed the mark this time, we do hope you might consider giving us another try in the future.
   

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6. M

   Mike VIP

   Southwest Florida5 Bewertungen

   2.0

   Besucht am 21. April 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 4
   4. Ambiente 2

   Front desk entrance hostess was rude. Our server was attentive and courteous. Food was below par. Noise level high, We will not return. Tacos and Tequila is far better.
   

   Rocco's Tacos and Tequila Bar- NaplesHeute geantwortet

   Thank you for your honest feedback — we’re truly sorry to hear your visit didn’t meet expectations. While we’re glad to know your server was attentive and courteous, we regret that the overall experience, including the food and service at the front, fell short. We understand there are many options out there, and we’re sorry we didn’t earn a reason for you to return. Your comments will be shared with our team as we work to improve.
   

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7. C

   Charlie

   Denver9 Bewertungen

   4.0

   Besucht am 20. April 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 5
   4. Ambiente 4

   I requested outside but it didn’t show. We we in the back next to a group of 15. Oh well. Server was excellent & we made the most of it. Cadillac Marg was disappointing. 😟
   

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8. K

   Kelly VIP

   Chicago1 Bewertung

   3.0

   Besucht am 18. April 2025

   1. Gesamt 3
   2. Essen 2
   3. Service 1
   4. Ambiente 5

   While we messed up on our reservations, the staff was awesome trying to seat us quickly… which they did. 5 stars for them!! Our server came maybe twice, the food was ehhh, the drinks were ehh for a Mexican restaurant… I was hoping for better.
   

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9. J

   Jen VIP

   New Jersey33 Bewertungen

   2.0

   Besucht am 17. April 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 1
   4. Ambiente 3

   Very disappointed with the entire experience. Service was terrible - waitress didn’t come to our table for quite a while after we had sat down, ordered drinks which didn’t get served until after our appetizers were finished, etc. As for the food, just mediocre. I really wanted to like this place because the decor is cool but I’ve now given it two shots and both times I’ve been very let down. It’s food for the masses. Don’t go for a great experience. Price point reasonable.
   

   Rocco's Tacos and Tequila Bar- NaplesBeantwortet am 18. April 2025

   Thank you for your honest feedback. We're very sorry to hear that your experience didn’t meet expectations—especially after giving us a second chance. Delays in service and underwhelming food are not what we aim to deliver, and we understand how frustrating that must have been. We truly appreciate you acknowledging the atmosphere and price point, but we know that’s not enough without great service and food to match. Your comments will be shared with our team as we work to improve every part of the guest experience. We hope you’ll consider giving us another opportunity in the future to make things right.
   

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10. T

    Tracy

    Charleston1 Bewertung

    5.0

    Besucht am 15. April 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    We had a great experience at Rocco’s Tacos! Jose was our server and he was friendly and attentive. The house made guacamole was amazing and made just to our liking. We had fish tacos and spicy meat tacos and they were delicious. Overall, a great experience! We will return!!
    

    Rocco's Tacos and Tequila Bar- NaplesBeantwortet am 18. April 2025

    Thank you so much for the fantastic review! We're thrilled to hear you had a great time at Rocco’s Tacos and that Jose took such good care of you. We're glad you enjoyed the guac, tacos, and overall experience—we can’t wait to welcome you back for more!
    

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