Dauerhaft geschlossen
Dieses Restaurant ist dauerhaft geschlossen.
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The food was very average.\nOverall, a terrible experience and I will definitely not 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went to Savoy for Burns Night. First of all they never advertised that sitting will be on a one shared table. So it was a big surprise to us when we got there. When I tried complaining about it all I got was “you should have called to ask”. They couldn’t even admit that they were wrong and the description did not mention shared sitting at all.\nAfter that our group was forced to sit on opposite sides of the table that was very loud and we could communicate with each other. The service was very lazy with the waiters getting our orders wrong twice. The food was very average.\nOverall, a terrible experience and I will definitely not recommend.","rating":{"food":3,"service":3,"ambience":3,"value":1,"noise":"DO_NOT_RECALL","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Yaru","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"Y","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-02-01T17:40:10Z","dinedDateTime":"2023-01-25T18:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-289878-31-360083245896","text":"NY eve gala dinner. Entertainment great but food and service average","rating":{"food":3,"service":3,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":null,"metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"OT","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-01-02T13:55:33Z","dinedDateTime":"2022-12-31T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-289878-21-340001143794","text":"This was our third New Years Eve event/party at the Savoy. The staff worked hard to create a good service but the ambience, the decorations and atmosphere were well below what we have enjoyed in the past, even though the cost (over £1500 for one evening for two people) was materially higher than in the past. The music was good (but too loud) and the \"entertainment\" unvaried. \nThe torpedo which sank the event was the food. Prettily presented but that was it.\nThe cheese course was returned uneaten by virtually every diner and even the main course was unappetising. Tables of 10 meant it was pot luck who we were sat with and so that was a varied experience. \nParty to 2am? No thanks. We were glad to see the fireworks and escape feeling disappointed and gastronomically unsatisfied.","rating":{"food":1,"service":3,"ambience":3,"value":1,"noise":"DO_NOT_RECALL","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"ColinB","metro":{"metroId":3125,"displayName":"Essex","__typename":"Metro"},"initials":"CB","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-01-03T10:55:42Z","dinedDateTime":"2022-12-31T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-289878-63-160047857446","text":"A spectacular evening. I was a bit worried about the cost of the ticket but now experiencing the evening I can tell you it was worth it. Thank you for one of the most memorable New Years Eve's I have ever had!!","rating":{"food":4,"service":5,"ambience":5,"value":4,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"SteveM","metro":{"metroId":4,"displayName":"San Francisco Bay Area","__typename":"Metro"},"initials":"SM","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-01-07T17:01:22Z","dinedDateTime":"2022-12-31T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-289878-69-190052962989","text":"Dear Sir/Madam, \n\nFirst, I would like to congratulate you for a well organised NYE Gala evening at The Savoy.\n\nHowever, I regret to file a complaint to you regarding the NYE Gala evening as I experience having a strong allergic reaction during the dinner, caused by an obvious lack of quality control from The Savoy. Despite informing about my allergies during the booking, followed by an email on 30 December and detailed explanation at arrival at the NYE Gala on 31 December, the starter contained ingrediencies causing strong allergic reactions for me. My allergies include fish, nuts, and peas, while shellfish is ok. \n\nAfter having the strong allergic reaction, I immediately contacted the service staff and the manager close to our table (table 20). I requested additional water, which was continuously supplied during the whole evening. In addition, I requested access to antihistamine to reduce the effects of the allergic reaction. After some time, the security manager contacted me, explaining that it would not be possible to get such medication. However, he could call for an ambulance. I kindly refused this, as my allergic reactions are not life-threatening and passes after some hours. However, this could have been very different for other persons with food allergies.\n\nI am shocked and very disappointed having this experience at The Savoy. By being a regular customer of Fairmont / All Accor hotels, I truly expected that The Savoy has proper routines and quality control systems to avoid such situations. In my case, this significantly reduced my, my fiancé’s and our two guests experience and celebration of the 2022 New Year’s eve. For the sake of good order, the reservation for the NYE Gala evening at The Savoy was made in the name of my fiancé, Stella Cabreira, ref. below.\n\nBased on the above, I would request a compensation for the effects of the incident at the NYE Gala evening at The Savoy and I look forward to your prompt reply. \n\nBest regards,\n\nStella and Gustav","rating":{"food":3,"service":3,"ambience":3,"value":3,"noise":"ENERGETIC","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"StellaC","metro":{"metroId":227,"displayName":"Berlin","__typename":"Metro"},"initials":"SC","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-01-03T07:37:50Z","dinedDateTime":"2022-12-31T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-289878-22-180045698708","text":"Great NYE party. The staff were amazing and ever so helpful. The decorations were great. The food was good. Some items were not to my likening but thats more taste and less preparation.\nOverall experience was wonderful. Id highly recommend it to all. Well worth the money.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Sam2014","metro":{"metroId":44,"displayName":"Indiana","__typename":"Metro"},"initials":"S","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2023-01-04T17:24:08Z","dinedDateTime":"2022-12-31T19:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":1,"page":1,"totalCount":6,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":true,"searchTerm":"","error":false},"availabilityToken":null,"noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":false,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"de"},"__OT_GA_DATA__":{"cd2":3,"cd12":"de","cd6":289878,"cd28":289878,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"listing","cd10":"anonymous","cd7":"Logged Out","cd4":5322,"cd76":5322,"cd3":72,"cd19":72,"cd78":6928,"cd5":6928,"cd31":"false","cd85":1,"cd84":"Listing","cd15":"network","cd18":"network"}}}
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103 Strand, London, London WC2R 0EW