The Chop House - Kingsport

Bewertungen für The Chop House - Kingsport von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. P

   Pam

   East Tennessee5 Bewertungen

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   This place was really crowded due to Mother’s Day. But with our reservation we were seated within 10 minutes. This place is alway very consistent with their food. The steaks were all prepared as ordered and the everything was delish. They run this place like a well oiled machine. As busy as they were they still had management stop by each table and check to see if everything was going well. Just love this place
   

   The Chop House - KingsportVor 1 Tag geantwortet

   Thanks, Pam! We're delighted that even during the Mother's Day rush, our team delivered a consistent and excellent dining experience. Your appreciation for the attentive management and delicious steaks means a lot to us. Looking forward to your next visit!
   

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2. P

   Philip

   Deactivated - Far North Queensland2 Bewertungen

   1.0

   Vor 2 Tagen besucht

   1. Gesamt 1
   2. Essen 3
   3. Service 1
   4. Ambiente 3

   Your hostess was pleasant and engaging. Beyond that, the service was horrible. We were seated and not until twelve minutes were we able to give our drink order. Twelve minutes later, the non- alcoholic beverages were delivered. About another ten minutes later, the glass of wine was delivered. Our food was delivered twenty minutes after we ordered it; the industry standard is twelve minutes. After we finished our food, our waiter offered to refill our drinks. We waited for fifteen minutes for the drinks, and then the drink order was incorrect. We waited for about twenty minutes for our bill, and finally asked another waiter to see whether he could ask our waiter to bring us or check. Another ten minutes later, we got our bill. I had planned to pay with my credit card, but - at my inconvenience - paid cash because I didn't want to wait another twenty minutes for your staff to process my credit card. Your managers conducted table touches all around us, but didn't have the courtesy to see what we needed or wanted. I don't understand why you can't bring in enough staff for special occasions. You took what should have been a fun event for us and made it a time of frustration. You obviously needed more staff in both the front and the back of the house. For the prices you charge, this experience fell very short of the minimumof my expectations. Some preplanning would have obviated this. I can't see why I would come back to the Chop House.
   

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3. R

   Robert

   Atlanta1 Bewertung

   5.0

   Vor 2 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Food and atmosphere at the Cup House are amazing! Price was extremely reasonable and our waiter John was the best. We’ll be back! ❤️
   

   The Chop House - KingsportVor 1 Tag geantwortet

   Thanks for your fantastic feedback, Robert! We're delighted you enjoyed the food and inviting atmosphere, and we're glad our team member John made your visit memorable. We look forward to welcoming you back soon!
   

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4. K

   Kim

   Unspecified1 Bewertung

   4.0

   Vor 2 Tagen besucht

   1. Gesamt 4
   2. Essen 3
   3. Service 5
   4. Ambiente 4

   Had a reservation for 11:30 am. Still had to wait 25 minutes before being seated. Food was decent. Pork chops were not hot just like warm. Server was exceptional considering how busy she was.
   

   The Chop House - KingsportVor 1 Tag geantwortet

   We're glad to hear our team member provided you with exceptional service during your visit, Kim, even on a busy day. We appreciate your patience with the wait and are grateful for your feedback on the pork chops.
   

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5. d

   david

   Las Vegas7 Bewertungen

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 4

   Our server Hali G. was incredible. Great knowledge and wonderful suggestions on the menu. Food was timed perfectly and prepared excellently.
   

   The Chop House - KingsportVor 2 Tagen geantwortet

   Thank you for your kind words about Hali and your dining experience with us, David. We're glad you enjoyed her recommendations and the excellent food preparation. We look forward to welcoming you back soon!
   

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6. L

   Larry

   Asheville / W. North Carolina1 Bewertung

   5.0

   Vor 3 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Never have had bad service or food at this restaurant,
   

   The Chop House - KingsportVor 1 Tag geantwortet

   We're thrilled to hear that you've consistently enjoyed both the service and food at our restaurant, Larry! Your feedback truly brightens our day and motivates our team to keep delivering a superior dining experience. We look forward to your next visit!
   

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7. V

   Vernon VIP

   East Tennessee12 Bewertungen

   2.0

   Besucht am 2. Mai 2025

   1. Gesamt 2
   2. Essen 1
   3. Service 1
   4. Ambiente 4

   We had an unusually poor experience on Friday night. Food and service were both unacceptable. Our waitress disappeared most of the night and never brought our wine. My wife’s swordfish was tasteless and even our cat would not eat it. My NY Strip came out three bites into my salad and I was halfway finished with it before our waitress came back and asked if we needed anything. We decided to forego the wine and take boxes home. My salad was the best part of the meal and it had a small piece of plastic in it. Oh well. They will do better next time.
   

   The Chop House - KingsportBeantwortet am 5. Mai 2025

   We regret to hear about your dining experience, Vernon. Providing excellent service and a superior dining experience is our goal. Please reach out via our website and reference this review so we can address these concerns. Thank you.
   

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8. M

   Melissa

   Unspecified1 Bewertung

   5.0

   Besucht am 2. Mai 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   One of my favorite restaurants in Kingsport. Awesome food and service !
   

   The Chop House - KingsportBeantwortet am 3. Mai 2025

   We're delighted to be one of your favorite spots in Kingsport, Melissa! Thank you for your kind words about our food and service. We look forward to welcoming you back soon!
   

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9. M

   Mark VIP

   Chicago16 Bewertungen

   5.0

   Besucht am 30. April 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Great food and outstanding service. Good value for the food portions.
   

   The Chop House - KingsportBeantwortet am 2. Mai 2025

   We truly appreciate your kind words, Mark! It's fantastic to know you enjoyed both the food and service and found good value in our portions. We can't wait to welcome you back for another excellent dining experience.
   

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10. J

    Jim VIP

    Orlando3 Bewertungen

    5.0

    Besucht am 20. April 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 4
    4. Ambiente 5

    Absolutely the best experience in the TriCities, no exception.
    

    The Chop House - KingsportBeantwortet am 22. April 2025

    Thank you for sharing such an exceptional experience, Jim. We're thrilled to be considered the best in the TriCities and look forward to welcoming you back soon!
    

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