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The main courses were excellent, the lobster tails were cooked perfectly. The ambience was great also. Definitely will be back.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Alex","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-07-21T13:35:28Z","dinedDateTime":"2025-07-19T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109924365-160204039246","text":"Service was excellent. Venue is nice. Would be nice if they suggested parking so you know where to park to get validated. Parking for me was over $7 per hour and I was there for 3 hours. Food was way over priced. PARMESAN TRUFFLE FRIES were overcooked and dry. HARD SHELL PASTA was too spicy and is NOT noted as such on the menu. 14OZ NEW YORK STRIP was substituted with an another cut I believe...the most marbling I have ever experienced with a New York Strip. The SAUTÉED MUSHROOMS were like rubber. I would not go there again, nor can I recommend it.","rating":{"food":1,"service":5,"ambience":4,"value":1,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Mark","metro":{"metroId":9,"displayName":"Washington, D.C. Area","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"I am very sorry to hear about your recent dining experience. We strive for excellent service with affordable delicious food and it appears we missed the mark. \n\nI have addressed your comments to our chef to ensure we are making the necessary improvements. We try to fix any issues on the spot so I am sorry if our staff did not mention any problems you had throughout service. We take reviews like this very seriously as word of mouth is important to our day to day operations. \n\nThat being said, we would like to make it up to you. If you privately message us your mailing address we will send out a gift certificate in the hopes we can show you why we've been open for over 30 years. Thank you again for the feedback and we look forward to hearing back from you.\n\n-East Coast Management","responseDateTimeUtc":"2025-07-08T23:56:25Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-07-04T19:33:44Z","dinedDateTime":"2025-07-03T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109924352-130088981813","text":"Was in town for work, looked good online & it absolutely was! the Seared Scallops Appetizer was FANTASTIC & the Sesame Seared Tuna was AMAZING! I subbed the Sautéed Spinach for the rice & it was perfect. I will definitely go back when I'm in town working again.\n\nA+++++++","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":17,"nickname":"Tad","metro":{"metroId":26,"displayName":"Wisconsin","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-07-03T16:00:19Z","dinedDateTime":"2025-07-01T18:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109923912-150220178755","text":"The place looks great and the service was fantastic. We had calamari for an appetizer and it was good with good sauces. Our meals were a different story. My wife ordered the crab cakes and felt they were very fishy with not much taste. I ordered the scallops and shrimp which were good, unfortunately there was rice that tasted like floor cleaner, needless to say I didnt eat much of that. The desert was key lime pie and it was OK. For us not a favorite.","rating":{"food":3,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Dean","metro":{"metroId":199,"displayName":"Unspecified","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-21T15:35:47Z","dinedDateTime":"2025-06-20T19:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109923765-110012130731","text":"I hate to give bad reviews …. Service started out well. Then I saw our waitress leaving. We had received our food and then never had anyone check on us again. After 30 mins I finally went to the host and asked for boxes and our check. I guess our waitress had been cut and no one told anyone to pick up our table. We were basically just sitting there. No offer to comp anything. I’ve worked in restaurants, so I still tipped 20%, but definitely a strange experience. It was an anniversary dinner, which was kinda a bummer.","rating":{"food":3,"service":1,"ambience":3,"value":1,"noise":"QUIET","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Dan","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"I am very sorry to hear about your recent experience at The Hard Shell Downtown location. We strive to make each experience memorable, especially anniversaries, with tasty food with speedy service and it looks like we have missed the mark.\n\nI am going to talk to the server and manager on duty to make sure things like this do not happen again. I am very sorry if this put a damper on your special night.\n\nWith that being said I would to make it up to you. If you privately message your mailing address we will send out a gift certificate in the hopes we can show you how we normally operate. Thank you and we look forward to seeing you again!\n\n-The Hard Shell Downtown Management","responseDateTimeUtc":"2025-06-25T17:29:47Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-06-21T17:02:04Z","dinedDateTime":"2025-06-20T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109923890-130027682173","text":"Four of us enjoyed lunch here on Friday. The mussels I had were very good. Service was even better.","rating":{"food":4,"service":5,"ambience":4,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":19,"nickname":"Marian","metro":{"metroId":84,"displayName":"Tampa / Central Florida Westen","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-23T13:39:10Z","dinedDateTime":"2025-06-20T12:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109923706-110030267551","text":"My wife and I went here for our 20th anniversary (which I made a not about on my reservation). The service was great, with the host and the waiter both offering their congratulations unprompted and the waiter brought us both a glass of champagne on the house. The food was delicious. Enjoyable time all around. Highly recommended.","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"Paul","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-06-20T18:29:24Z","dinedDateTime":"2025-06-19T18:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-48259-2109923796-130006327663","text":"Aubrey was our excellent server. Very attentive. 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Located in downtown Richmond's historic Shockoe Slip, The Hard Shell Restaurant is known to locals as one of the best seafood restaurants in town. With a new fresh look; The Hard Shell features sleek booths, lots of light and a vibrant city feel. The Hard Shell has Richmond's widest variety of fresh and local seafood. Menu items include signatures such as filet and lobster, shrimp and scallops, lump crab cakes. Patio requests honored when possible but tables are first come, first served. Happy hour is available at the bar and on the patio and is first come, first served. Private dining & reservations are available. Dress is casual.
The private dining room accommodates parties up to 50 guests. The Hard Shell offers custom menus and bar packages to suit every event. The private dining room is the perfect place for dinner programs, wedding functions or celebrations.
half rack of ribs, 1 cluster of dungeness crab, french fries, slaw
Was 1.841 Gäste sagen
Bewertungen für The Hard Shell - Downtown von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.
Bewertungen insgesamt
Bewertungen können nur von Gästen gemacht werden, die in diesem Restaurant gegessen haben.
4.6
4,6 basierend auf den neuesten Bewertungen
4,6Essen
4,7Service
4,6Ambiente
4,4Preis-Leistung
Lärm • Gemäßigt
Besonders beliebt
Virginia
Aus Dem Meer
1.839 Bewertungen
K
Kevin VIP
Washington, D.C. Area10 Bewertungen
5.0
Vor 7 Tagen besucht
Gesamt 5
Essen 5
Service 5
Ambiente 5
Great find on our 1st night as new residences to the area. Very creative menu.
War diese Bewertung hilfreich?
A
Alex
Virginia6 Bewertungen
5.0
Besucht am 19. Juli 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
The food was amazing! Tried the crab cake appetizer and wasn't a fan of $16 for one. That would be my only frustration. The main courses were excellent, the lobster tails were cooked perfectly. The ambience was great also. Definitely will be back.
War diese Bewertung hilfreich?
M
Mark
Washington, D.C. Area1 Bewertung
3.0
Besucht am 3. Juli 2025
Gesamt 3
Essen 1
Service 5
Ambiente 4
Service was excellent. Venue is nice. Would be nice if they suggested parking so you know where to park to get validated. Parking for me was over $7 per hour and I was there for 3 hours. Food was way over priced. PARMESAN TRUFFLE FRIES were overcooked and dry. HARD SHELL PASTA was too spicy and is NOT noted as such on the menu. 14OZ NEW YORK STRIP was substituted with an another cut I believe...the most marbling I have ever experienced with a New York Strip. The SAUTÉED MUSHROOMS were like rubber. I would not go there again, nor can I recommend it.
The Hard Shell - DowntownBeantwortet am 8. Juli 2025
I am very sorry to hear about your recent dining experience. We strive for excellent service with affordable delicious food and it appears we missed the mark.
I have addressed your comments to our chef to ensure we are making the necessary improvements. We try to fix any issues on the spot so I am sorry if our staff did not mention any problems you had throughout service. We take reviews like this very seriously as word of mouth is important to our day to day operations.
That being said, we would like to make it up to you. If you privately message us your mailing address we will send out a gift certificate in the hopes we can show you why we've been open for over 30 years. Thank you again for the feedback and we look forward to hearing back from you.
-East Coast Management
War diese Bewertung hilfreich?
T
Tad
Wisconsin17 Bewertungen
5.0
Besucht am 1. Juli 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
Was in town for work, looked good online & it absolutely was! the Seared Scallops Appetizer was FANTASTIC & the Sesame Seared Tuna was AMAZING! I subbed the Sautéed Spinach for the rice & it was perfect. I will definitely go back when I'm in town working again.
A+++++++
War diese Bewertung hilfreich?
D
Dean
Unspecified1 Bewertung
4.0
Besucht am 20. Juni 2025
Gesamt 4
Essen 3
Service 5
Ambiente 5
The place looks great and the service was fantastic. We had calamari for an appetizer and it was good with good sauces. Our meals were a different story. My wife ordered the crab cakes and felt they were very fishy with not much taste. I ordered the scallops and shrimp which were good, unfortunately there was rice that tasted like floor cleaner, needless to say I didnt eat much of that. The desert was key lime pie and it was OK. For us not a favorite.
War diese Bewertung hilfreich?
D
Dan
Virginia1 Bewertung
1.0
Besucht am 20. Juni 2025
Gesamt 1
Essen 3
Service 1
Ambiente 3
I hate to give bad reviews …. Service started out well. Then I saw our waitress leaving. We had received our food and then never had anyone check on us again. After 30 mins I finally went to the host and asked for boxes and our check. I guess our waitress had been cut and no one told anyone to pick up our table. We were basically just sitting there. No offer to comp anything. I’ve worked in restaurants, so I still tipped 20%, but definitely a strange experience. It was an anniversary dinner, which was kinda a bummer.
The Hard Shell - DowntownBeantwortet am 25. Juni 2025
I am very sorry to hear about your recent experience at The Hard Shell Downtown location. We strive to make each experience memorable, especially anniversaries, with tasty food with speedy service and it looks like we have missed the mark.
I am going to talk to the server and manager on duty to make sure things like this do not happen again. I am very sorry if this put a damper on your special night.
With that being said I would to make it up to you. If you privately message your mailing address we will send out a gift certificate in the hopes we can show you how we normally operate. Thank you and we look forward to seeing you again!
-The Hard Shell Downtown Management
1 Person fand das hilfreich
M
Marian VIP
Tampa / Central Florida Westen19 Bewertungen
4.0
Besucht am 20. Juni 2025
Gesamt 4
Essen 4
Service 5
Ambiente 4
Four of us enjoyed lunch here on Friday. The mussels I had were very good. Service was even better.
1 Person fand das hilfreich
P
Paul
Virginia4 Bewertungen
5.0
Besucht am 19. Juni 2025
Gesamt 5
Essen 5
Service 5
Ambiente 4
My wife and I went here for our 20th anniversary (which I made a not about on my reservation). The service was great, with the host and the waiter both offering their congratulations unprompted and the waiter brought us both a glass of champagne on the house. The food was delicious. Enjoyable time all around. Highly recommended.
1 Person fand das hilfreich
B
Brian VIP
Virginia28 Bewertungen
5.0
Besucht am 19. Juni 2025
Gesamt 5
Essen 5
Service 5
Ambiente 4
Aubrey was our excellent server. Very attentive. Always great service!
War diese Bewertung hilfreich?
T
Tom
Virginia21 Bewertungen
5.0
Besucht am 15. Juni 2025
Gesamt 5
Essen 5
Service 5
Ambiente 5
Excellent from start to finish. Delicious food and our waitress was great. Thanks for a great evening.
War diese Bewertung hilfreich?
FAQ
The Hard Shell - Downtown bietet auch Takeaway an, das Sie telefonisch beim Restaurant bestellen können: (804) 643-2333.
The Hard Shell - Downtown wurde mit 4,6 Sternen von 1841 OpenTable-Gästen bewertet.
Ja, Sie können in diesem Restaurant reservieren, indem Sie auf OpenTable Datum, Uhrzeit und Personenzahl wählen.
The private dining room accommodates parties up to 50 guests. The Hard Shell offers custom menus and bar packages to suit every event. The private dining room is the perfect place for dinner programs, wedding functions or celebrations.